151 to 175 of 1,632 Service Delivery Jobs in England

grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support) and external partners, focusing … service delivery reliability, adherence to Service Level Agreements (SLAs), and the swift resolution of operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance ...

colleagues to work efficiently and serve clients effectively. You will lead a team of ten people with three direct reports covering the IT department service delivery, operations and project management functions. The role has operational accountability for IT service delivery, training, cyber security, technology compliance, infrastructure … operational resilience. The Head of IT also manages suppliers and ensures that incidents, risks, controls and service performance are managed effectively. In addition, the role leads the IT project management function, ensuring that technology projects are effectively governed, appropriately resourced and delivered successfully into operational service. Working closely with ...

15899Company: Sopra SteriaLocation: Farnborough, GBRJob Type: PermanentJob Level: Level 3Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-10Are you an experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge Joining our established Service Management team as a Service Design Manager, you’ll play a key role in shaping and designing end-to-end services for distinguished client accounts operating within secure environments.You’ll work closely with Solution Architects, project ...

experienced transport leader with a passion for developing people and driving performance? Do you enjoy motivating teams, solving operational challenges and delivering excellent customer service? Can you build a high-performing culture while ensuring safety, compliance and operational excellence? ArrowXL is looking for a Transport First Line Manager … Wigan depot, where you'll be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged. In this role, you will lead a team of colleagues, ensuring the safe, efficient and compliant operation of our transport ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. This role will act as the techno-commercial leader ...

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships … Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home ...

Recruitment is seeking a Head of Service Delivery for a 12-15 month FTC based in London. The role leads service delivery across multiple regions, ensuring SLA compliance, strong customer satisfaction and continuous improvement. You will oversee incident, problem, change and knowledge management, define service delivery frameworks, report KPIs, and collaborate with Account Managers to drive improvements. Hybrid work arrangement. #J-18808-Ljbffr ...

services across a forward-thinking GP super-partnership.You will play a pivotal role in shaping and delivering operational excellence across a multi-site GP service, ensuring high-quality care, strong governance and sustainable performance. If you are a compassionate, patient-focused leader with a passion for primary care, workforce … wellbeing, and service improvement, we want to hear from you.We would consider operational managers from NHS background and wider secondary care. Apply now and join a partnership that embodies our organisational values of Commitment, Accountability, Respect, and Excellence (CARE).Why join us NHS pension schemeMinimum 27 days annual leave ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About Agentforce ServiceAgentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce … only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department ...

Path group, we are an official Workday Post-Deployment partner, and the foremost consultancy practice in the UK dedicated to the delivery of Workday Optimisation services across the full product platform – HCM, Financials, Advanced Analytics, Integration, Payroll etc. Our customers are based across all global regions, and our continued … skilled and interested candidates to help us build our practice in line with the growth of the Workday ecosystem across the region. The Workday Service Manager is a hands-on role. The SM manages the successful delivery of post-implementation Tier 3 services on the Workday platform ...

globally renowned end client. The Strategic Account Manager will play a critical role in the mobilisation, implementation and subsequent operational management of the service, working closely with the implementation team to ensure full operational readiness ahead of the September 2027 go-live. Following implementation, the role will assume strategic … responsibility for the ongoing service, providing leadership through a team of operational HRP leaders and acting as a key interface between the client, consortium partners and end client. Key information: Start date: Dependent on notice period Salary: c.£90,000 per annum, with flexibility for the right candidate based ...

role will initially focus on supporting IT needs in the London office, with plans to expand coverage to other offices in Europe. The IT Service Delivery Analyst is an advocate for Heidrick users, with the primary objective of helping colleagues work more efficiently and productively.This role … improve support effectiveness and efficiency. Approximately 35% of time is expected to be dedicated to this area. This role reports to the Regional IT Service Delivery Manager, APAC & EMEAResponsibilities:Serve as the primary IT point of contact for local offices, gathering user feedback and understanding their regional ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … recruiter will share more about the in-office requirements.What you’ll achievePartner with the incubation Account Executive to lead technical validation for IT and service team opportunities within various customer segments and industries, from discovery through proof, demo, and closeDevelop a deep understanding of IT and service management ...

16143Company: Sopra SteriaLocation: Farnborough, GBRJob Type: PermanentJob Level: Level 4Category: Network and InfrastructureIndustry: Professional ServicesPosted Date: 2026-08-20Are you an experienced Service Management leader who has successfully led large, complex services and teams within demanding, secure environments Sopra Steria’s Aerospace, Defence and Security business is looking … Senior Service Manager to take ownership of a large and growing service, providing leadership across a broad Service Management capability, and helping shape how the service develops over the coming years.The service is still evolving and going through significant transformation, giving you the opportunity ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … share more about the in‐office requirements. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities within mid‐market accounts (300–2,000 employees), from discovery through proof, demo, and close. Develop a deep understanding ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

Title Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands … role, combining operational discipline and stakeholder engagement. Key responsibilities Own and manage end‐to‐end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations. Lead incident, request, and problem management practices; drive root‐cause analysis and preventative actions to reduce repeat issues. Own service ...

Title Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands … role, combining operational discipline and stakeholder engagement. Key responsibilities Own and manage end‐to‐end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations. Lead incident, request, and problem management practices; drive root‐cause analysis and preventative actions to reduce repeat issues. Own service ...

organisation's approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames … available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing ...

their 24/7 BMS remote services and energy & carbon reporting bureau. This pivotal position combines strategic leadership with operational oversight to ensure exceptional service delivery, strong financial performance, and continuous service improvement. You will lead a dedicated bureau team, oversee all aspects of service delivery … leadership and inspire the Bureau Team to drive a culture of accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust ...

their 24/7 BMS remote services and energy & carbon reporting bureau. This pivotal position combines strategic leadership with operational oversight to ensure exceptional service delivery, strong financial performance, and continuous service improvement. You will lead a dedicated bureau team, oversee all aspects of service delivery … leadership and inspire the Bureau Team to drive a culture of accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust ...

Please notethis role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you an experienced IT Service Manager who wants to be responsible for service delivery, improvement and support for DWPs strategic MI platform? Would you like to contribute … this role. Youll help support our mission to deliver exceptional MI products and services that work for all users. Job description The IT Service Manager will be responsible for: Ensuring value and quality is achieved for the end-to-end technology solution support service and/or user ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … required to hold DV clearance The Operations Delivery Lead is a strategic leadership position within DXC's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This is a pivotal role ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...