151 to 175 of 1,639 Service Delivery Jobs in England

identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is key to connecting the dots between … customer needs, digital and physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI … enabled service innovation across sectors. You’ll play a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group More ❯

identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is key to connecting the dots between … customer needs, digital and physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI … enabled service innovation across sectors. You’ll play a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group More ❯

identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is key to connecting the dots between … customer needs, digital and physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI … enabled service innovation across sectors. You’ll play a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group More ❯

One of my local government clients are currently recruiting an experienced Data Analyst For Regulated Service & Resources on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working … Overview: The Data Analyst will play a key role in ensuring the timely and accurate provision of data insights to support teams within Regulated Service & Resources. The post holder will provide quantitative and qualitative insights by developing reports that meet business short and long-term business needs, improve service delivery, and enhance strategic direction of the service and the operational decision making for children at risk of becoming looked after and children who are in care. Role Requirements: Develop Data Systems: Review existing data recording system(s) and support the development of new data recording systems. More ❯

support, and international marketing campaigns We're on the lookout for a hands-on, analytical, and people-first leader to take charge of client service delivery for over 18,000 UK-based clients , including our most valuable VIP accounts. As Head of Client Support Services (UK) , you’ll … own client satisfaction and drive regional service performance by leading three key teams: VIP Account Managers (UK & Chennai), Regional Support Managers (c. 20), and Key Account Managers (c. 5) . This is a role for someone who thrives in the field, understands service delivery at scale, and … ll Own: 🔹 Client Satisfaction & Growth : Take full ownership of delivering an exceptional experience for a diverse and expanding UK client base. 🔹 Leadership of Core Service Teams : Directly manage regional and VIP account teams—ensuring responsiveness, productivity, and relevance to client needs. 🔹 Data-Driven Decision Making : Dive deep into service More ❯

support, and international marketing campaigns We're on the lookout for a hands-on, analytical, and people-first leader to take charge of client service delivery for over 18,000 UK-based clients , including our most valuable VIP accounts. As Head of Client Support Services (UK) , you’ll … own client satisfaction and drive regional service performance by leading three key teams: VIP Account Managers (UK & Chennai), Regional Support Managers (c. 20), and Key Account Managers (c. 5) . This is a role for someone who thrives in the field, understands service delivery at scale, and … ll Own: 🔹 Client Satisfaction & Growth : Take full ownership of delivering an exceptional experience for a diverse and expanding UK client base. 🔹 Leadership of Core Service Teams : Directly manage regional and VIP account teams—ensuring responsiveness, productivity, and relevance to client needs. 🔹 Data-Driven Decision Making : Dive deep into service More ❯

Senior Technical Operations Specialist/Service Delivery Location: City of London - Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure … the smooth delivery of a range of IT services across Europe; it will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on More ❯

Senior Technical Operations Specialist/Service Delivery Location: City of London - Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure … the smooth delivery of a range of IT services across Europe; it will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on More ❯

business. This role will involve delivering bespoke solutions to clients, ensuring continued growth, client satisfaction and identifying opportunities to expand Jumars offering across multiple service lines. This hybrid role involves travelling twice a week to meet with clients and to our central London offices. Key Responsibilities: Drive Sales: Grow … full suite of services, including recruitment, data solutions, and software development. Client Collaboration: Collaborate with clients to discuss and agree on the most suitable delivery model for their needs, including augmentation, managed augmentation, or outcome-based delivery. Sales Targets: Take ownership of sales targets within specific accounts, ensuring revenue … growth through strategic service delivery and relationship building. Industry Knowledge: Maintain a deep understanding of client needs, Jumar's capabilities, and industry trends to ensure solutions remain relevant and competitive. Service Delivery: Ensure high standards of service delivery and client satisfaction Key Skills and More ❯

to obtain and maintain Security Clearance (SC). About the Role: As a Wintel Engineer, you will be a key technical specialist within the service delivery team. You'll leverage your deep understanding of Windows environments to ensure the stability, performance, and security of critical systems. Your responsibilities … and documentation. Contributing to the installation, configuration, and decommissioning of server hardware and software. Monitoring system performance, analysing trends, and proactively identifying opportunities for service improvement against SLAs. Participating in technical projects, implementing designs to meet service delivery requirements. Working collaboratively within the team and alongside other … service providers, potentially mentoring colleagues. Applying strong security administration practices within a secure environment. Building positive working relationships with end-users and client stakeholders. About You: We are looking for a proactive and experienced Wintel Engineer with: Proven experience in supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server More ❯

IT Service Delivery - Transition Analyst Proud to deliver high quality products and develop a high- quality career. Competitive salary Based in Spalding Monday - Friday, Hybrid working Excellent rewards package including pension, 25 days holiday, life insurance, up to 10% bonus, healthcare Why join us? We're proud to … industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. About the role The Service Delivery - Transition Analyst is responsible for ensuring that new services and projects which are introduced and transitioned into operational service are fully … supported with clear ownership and appropriate support levels agreed. The successful candidate will work closely with delivery teams to ensure smooth transition from delivery into operations and be responsible for the successful handover of business and IT products into support. They will take on accountability for all administration More ❯

As a leader of Private Banking's Client Service Team, you will be directly responsible for the delivery of Client Services, and the management of Client Service Professionals with a direct reporting line to the COO. You will be responsible for the investigation, analysis, and resolution of … Incidents and other identified issues affecting multiple Firms. You will develop and implement standards, processes, and procedures across the Client Service Team. You are responsible for ensuring superior client service to Private Banking's Firms, providing prompt, accurate, and complete responses and resolutions to incidents, client inquiries, and … other service issues. You will also direct the training, performance, and development of Client Service Professionals, and ensure that your group is appropriately prioritizing, addressing and completing assigned responsibilities. You will assume direct responsibility, as required, for complex, difficult, or other significant non-routine matters, and develop and More ❯

Principal TPM, Kuiper Enterprise Service Delivery EMEA Job ID: Amazon Kuiper Services Europe SARL, UK Branch - Q18 Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband … PhD in Wireless Communications Systems. Experience working directly with enterprise or government customers, leading complex end-to-end system integration and on-site wireless service delivery projects. Experience managing programs across cross-functional teams, building processes, earning trust with stakeholders, and coordinating wireless service development milestones/ More ❯

Service Desk Lead – 6-month contract – London My Customer is looking for a Service Desk Lead —a hands-on, technically proficient engineer who thrives in a collaborative environment and naturally leads by example. While this role does not involve direct line management , you will be the technical and … procedural lead within the team, driving service quality improvements and ensuring efficient and consistent resolution of support tickets. The Service Desk Lead is required to be onsite in London 5 days a week. Key Responsibilities of the Service Desk Lead: Take ownership of escalated 1st and 2nd … line support issues, especially those stuck or unresolved in the ticketing system. Act as the lead engineer on the Service Desk, guiding peers in prioritisation, escalation, and resolution best practices. Work hands-on with tools such as Zoho Desk , O365 , Active Directory , and AzureAD to support users across the More ❯

We are working with a forward-thinking technology solutions provider looking to bring in a new Director of Operations to lead senior engineering and service delivery teams across the UK. This high-impact role is perfect for someone passionate about driving operational excellence, building strong teams, and delivering … exceptional client experiences. Job Responsibilities: Lead and mentor senior engineers and service delivery management teams across the UK Ensure service levels and KPIs are consistently achieved and exceeded Oversee high-profile client engagements and act as the escalation point when required Conduct performance reviews and support career … development within your teams Streamline operational workflows and continuously improve service delivery processes Collaborate with internal teams to drive client satisfaction Key Requirements: Leadership experience in Managed IT Services Proven ability to manage large, distributed teams and complex client portfolios Solid technical knowledge of MSP tools and service More ❯

We are working with a forward-thinking technology solutions provider looking to bring in a new Director of Operations to lead senior engineering and service delivery teams across the UK. This high-impact role is perfect for someone passionate about driving operational excellence, building strong teams, and delivering … exceptional client experiences. Job Responsibilities: Lead and mentor senior engineers and service delivery management teams across the UK Ensure service levels and KPIs are consistently achieved and exceeded Oversee high-profile client engagements and act as the escalation point when required Conduct performance reviews and support career … development within your teams Streamline operational workflows and continuously improve service delivery processes Collaborate with internal teams to drive client satisfaction Key Requirements: Leadership experience in Managed IT Services Proven ability to manage large, distributed teams and complex client portfolios Solid technical knowledge of MSP tools and service More ❯

We are working with a forward-thinking technology solutions provider looking to bring in a new Director of Operations to lead senior engineering and service delivery teams across the UK. This high-impact role is perfect for someone passionate about driving operational excellence, building strong teams, and delivering … exceptional client experiences. Job Responsibilities: Lead and mentor senior engineers and service delivery management teams across the UK Ensure service levels and KPIs are consistently achieved and exceeded Oversee high-profile client engagements and act as the escalation point when required Conduct performance reviews and support career … development within your teams Streamline operational workflows and continuously improve service delivery processes Collaborate with internal teams to drive client satisfaction Key Requirements: Leadership experience in Managed IT Services Proven ability to manage large, distributed teams and complex client portfolios Solid technical knowledge of MSP tools and service More ❯

a major end-user organisation. You will act as a key advisor and subject matter expert across Oracle EBS and Oracle EPM Fusion, leading service delivery and supporting global finance transformation. Key Responsibilities 🔸 Act as the Functional Lead and SME for Oracle EBS and EPM Fusion 🔸 Lead stakeholder … engagement within the global Finance function 🔸 Collaborate with Managed Service Providers and internal tech teams 🔸 Deliver key finance solutions including Procurement, AP, and Expense Reporting 🔸 Drive best practices , innovation, and compliance within service delivery Key Skills Required ✅ 10+ years' experience with Oracle EBS and Oracle EPM Fusion … Proven success in global service delivery within complex, matrixed environments ✅ Experience managing third-party Cloud Services and multi-model deployments ✅ Strong leadership with the ability to guide teams and drive talent development ✅ Gravitas to engage senior stakeholders while remaining collaborative with delivery teams Work on a high More ❯

a major end-user organisation. You will act as a key advisor and subject matter expert across Oracle EBS and Oracle EPM Fusion, leading service delivery and supporting global finance transformation. Key Responsibilities 🔸 Act as the Functional Lead and SME for Oracle EBS and EPM Fusion 🔸 Lead stakeholder … engagement within the global Finance function 🔸 Collaborate with Managed Service Providers and internal tech teams 🔸 Deliver key finance solutions including Procurement, AP, and Expense Reporting 🔸 Drive best practices , innovation, and compliance within service delivery Key Skills Required ✅ 10+ years' experience with Oracle EBS and Oracle EPM Fusion … Proven success in global service delivery within complex, matrixed environments ✅ Experience managing third-party Cloud Services and multi-model deployments ✅ Strong leadership with the ability to guide teams and drive talent development ✅ Gravitas to engage senior stakeholders while remaining collaborative with delivery teams Work on a high More ❯

solutions, in the Public Safety & Transport segment (police, fire brigades, emergency rescue services) as well as the Maritime domain. The role of the Lead Service Manager is all about providing exceptional support to UK-based customers, and your team is responsible for supporting their customers continuously to ensure high … levels of customer satisfaction, together with ensuring the technical stability of their systems. You will work closely with the Service, Project and Engineering teams both in the UK and in the international Headquarters. Day-to-day duties Leading & owning successful UK PS & Mar Service delivery, reporting to … to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK PS/Mar strategy, ensuring that the Service team understands and implements the strategy. Identifying, assessing More ❯

solutions, in the Public Safety & Transport segment (police, fire brigades, emergency rescue services) as well as the Maritime domain. The role of the Lead Service Manager is all about providing exceptional support to UK-based customers, and your team is responsible for supporting their customers continuously to ensure high … levels of customer satisfaction, together with ensuring the technical stability of their systems. You will work closely with the Service, Project and Engineering teams both in the UK and in the international Headquarters. Day-to-day duties Leading & owning successful UK PS & Mar Service delivery, reporting to … to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK PS/Mar strategy, ensuring that the Service team understands and implements the strategy. Identifying, assessing More ❯

solutions, in the Public Safety & Transport segment (police, fire brigades, emergency rescue services) as well as the Maritime domain. The role of the Lead Service Manager is all about providing exceptional support to UK-based customers, and your team is responsible for supporting their customers continuously to ensure high … levels of customer satisfaction, together with ensuring the technical stability of their systems. You will work closely with the Service, Project and Engineering teams both in the UK and in the international Headquarters. Day-to-day duties Leading & owning successful UK PS & Mar Service delivery, reporting to … to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK PS/Mar strategy, ensuring that the Service team understands and implements the strategy. Identifying, assessing More ❯

A top-tier legal firm is looking for a Service Desk Delivery Manager/Delivery Lead to lead and enhance its service desk operations. This is a hands-on leadership role managing a team of four support staff, ideal for someone with experience overseeing a small … team and eager to drive service improvements. Key Details: Location: Central London (Hybrid 3 days in-office) Travel: Some UK travel required Eligibility: Must have the right to work in the UK (no sponsorship available) The Role: Reporting to the Head of Technology , you will be responsible for: ? Leading … the service desk team, ensuring top-tier support aligned with ITIL best practices ? Strengthening collaboration across Applications, Infrastructure, and Training teams ? Managing vendor relationships, asset management, and hands-on technical support What Were Looking For: ? 5-6 years of desktop support experience , with team leadership exposure ? Background in the More ❯

of data centres facilities operations. You will be driving performance improvements, innovation, best practices and championing collaborative efforts across various departments to elevate our service delivery while maintaining alignment with business objectives and delivering on 100% uptime SLAs. This is a key role in the operations leadership team … ensure that business goals and deliverables are achieved. Innovation & Continuous Improvement: Champion the implementation of innovative practices, processes, and technologies to drive improvements in service delivery, operational efficiency, and customer satisfaction. Strategic Financial Management: You will have comprehensive control over the operational and capital expenditure, managing a significant … to meet future demands. Drive initiatives aimed at enhancing operational capabilities, streamlining processes, and implementing state-of-the-art solutions to bolster efficiency and service quality. Performance & SLA Management: Ensure that all data centres facilities operations consistently meet or exceed their 100% uptime SLA and operations goals. Address performance More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital Services … will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the Configuration Management Database (CMDB … to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service Catalogue, fostering transparency and user engagement, while promoting a More ❯