151 to 175 of 556 Service Delivery Jobs in England

across multiple sectors, including highly regulated industries such as Government, Defence, and Financial Services. With a strong commitment to CREST standards and ITIL-aligned service delivery, they are investing heavily in growing their Security Operations capability and are looking for an experienced SOC Manager to lead from … Work within a collaborative leadership team that values your expertise WHAT YOU'LL DO As SOC Manager, you will carry full operational responsibility for service delivery, performance, and continuous improvement. Leadership & Team Development Lead, mentor, and develop a team of SOC Analysts and Incident Responders Conduct regular performance ...

suitable for inclusion within commercial tender documentation. You will be responsible for translating business needs into clearly structured, detailed requirements that support procurement and delivery processes, ensuring clarity, accuracy, and alignment with technical and commercial standards. Your Key Responsibilities: Lead workshops and stakeholder sessions to capture business processes, user … user stories, technical documentation, and tender-ready requirement artefacts. Act as the liaison between business stakeholders and technical teams, including Architects and Developers. Support service delivery by ensuring requirements are accurately defined, traceable, and aligned to solution design. Contribute to process improvement and continuous enhancement of delivery ...

Role This is a leadership position with hands-on responsibility for IT operations, infrastructure, and security alignment. You’ll oversee day-to-day service delivery, manage a small team, and ensure systems are resilient, compliant, and future-ready. You’ll also play a key role in shaping technology … strategy and supporting consultancy projects. Key Responsibilities Lead and manage the internal IT team, ensuring high-quality service delivery Oversee infrastructure (cloud + on-prem), networking, and core systems Drive IT governance, compliance, and security best practices (ISO27001, GDPR, SOC) Manage vendor relationships and third-party service ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/ ...

Azure, enabling advanced analytics, real-time insights, and Generative AI use cases. The role combines practice leadership, deep technical expertise, pre-sales ownership, and delivery governance. This position requires close collaboration with sales, delivery, Microsoft, and cross-practice teams and may require up to 50% travel across EMEA … Solution Oversight & Ownership: Own solution architecture and technical accountability during the pre-sales lifecycle. Ensure alignment of solutions with customer goals, industry standards, and delivery feasibility. 2. Solutioning: Identify, scope, and design data modernisation and AI solutions , including architecture, delivery approach, and effort estimates. Provide thought leadership ...

across all offboarding touchpoints including access de-provisioning, asset returns, payroll adjustments, and regulatory notifications. Manage operational metrics, KPIs, and reporting frameworks to measure service delivery, control effectiveness, and process health. Lead remediation activities for audit findings, operational incidents, and regulatory actions related to exit processes. Support transformation … senior leadership on exit processes, policy design, control enhancements, and change impacts. Required Skills & Experience 7-12 years of experience in Exit Operations, HR Service Delivery, or Workforce Operations within large universal or global banks. Proven expertise in building and managing centralised exit/offboarding utilities at scale. ...

Demonstrate strong leadership by fostering a collaborative environment and enhancing team performance and spirit. Cross-Functional Coordination : Ensure seamless coordination across BD, marketing, and service delivery teams within the region. Sector Expertise : Leverage deep understanding of our priority sectors to manage clients in the geography, ensuring alignment with … client base, enabling the team to drive effective outbound prospecting, lead qualification, and early-stage pipeline building for your clients. Deal Structuring : Collaborate with Service Lines and Principal Consultants, and practice leads to construct and structure major pursuits, ensuring high deal values, competitive and profitable outcomes. Growth Initiatives : Drive ...

Senior Delivery Manager £70,000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. This role offers you the chance to make a significant impact by leading the delivery of complex, high-risk digital products … services that improve financial wellbeing across the UK. You’ll be at the forefront of agile transformation, mentoring delivery managers, and driving inclusive, user-centred design.You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing. Role Overview The Senior Delivery ...

provide user-friendly guides or support materials Communicate effectively with clients and suppliers to deliver timely solutions.Collaborate with internal teams to ensure high-quality service delivery Collaborate with internal teams to ensure high-quality service delivery Occasionally work outside standard hours when required for urgent issues ...

Service Manager (Refrigeration/Off the tools) £65,000 - £70,000 + Bonus + Company Vehicle + Hybrid Working After Probation + Progression + 31 Days Holiday + Benefits East Anglia Are you an experienced Refrigeration Service Manager that has experience in an office based environment, looking … take ownership of a growing service department within a an established business? Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service? The company are a well ...

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across ...

Operations Manager role is about leadership. You’ll be responsible for building, motivating, and retaining high-performing SOC teams, while ensuring consistent, high-quality service delivery across several SOC systems and client environments.As SOC Operations Manager, you will have real influence shaping operational standards, driving maturity, and ensuring … people-first culture Run SOC operations in a multi-client/MSSP-style environment, balancing competing priorities and SLAs Own day-to-day SOC delivery across multiple SOC platforms and customer environments Oversee the full incident lifecycle detection, response, escalation, post-incident review Ensure effective use and optimisation ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight … Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring ...

Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support … Azure/Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

seeking a dynamic Technical Support Director to take full ownership of customer-facing technical functions, with a strong emphasis on strengthening After-sales and Service Support . This critical, high-impact role offers the opportunity to enhance customer experience, elevate operational performance, and lead teams at the heart … product commissioning, service and lifecycle support. Youll work closely with the board, helping to shape the long-term strategy of a business known for innovation, reliability and worldwide customer trust. As the Technical Support Director, you will be getting involved in: Leading and developing Technical Support, Commissioning and Aftersales ...

meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. Previous applicants need not apply IM&T service Desk Agent The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which … also participate in an On-Call rota with other members of the team. Main duties of the job To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email. Offering advice to end users ...

Manager to lead the day to day operations of our Network Operations Centre. You will be responsible for overseeing the NOC team, ensuring service excellence, and maintaining efficient workflows that meet customer SLAs. The NOCManager is also accountable for departmental administration, operational quality, and cross functional support. The Role … goals Manage onboarding, induction and initial training of new team members Ensure staff have the tools, training and support required to meet SLA targets Service Delivery & Operations Track and manage support tickets, ensuring responses and resolutions meet SLA Maintain up to date monitoring and ticketing systems Ensure prestaging ...

Service Transition Manager Up to £55k Sunderland - 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for a Service Transition Manager to join their high-performing team. As the Service Transition Manager, you will be responsible … managing the transition of new and changed IT services into live operation. You will be tasked with ensuring operational readiness, minimising service disruption, and enabling effective service delivery across the business' IT technology environment. We are looking for: Proven experience in Service Transition within ...

This apprenticeship is focused on developing excellent customer service skills within a professional IT environment. The post holder will learn how to analyse and resolve a wide range of IT issues and service requests, supporting users via phone, live chat, our online portal and in person … front desk. Role Providing first line IT support to staff, students, and visitors, via all the Service Desk’s contact methods, developing the skills and confidence required to operate as a fully effective first line analyst. Gaining exposure to selected second line support activities as part of the apprenticeship ...

Role: Delivery Lead - SC Clearance needed Type: Contract (6 Months) Location: UK Wide (Fully Remote) Working Model: Fully Remote Contract Payrate: £47 - £57/hr on PAYE £65 - £75/hr on INSIDE IR35 Umbrella Clearance: Active SC Clearance Required Dual nationals will not be considered. The Role … looking for an experienced Delivery Lead to drive complex cloud and digital transformation initiatives within the Public Sector. You will bridge the gap between high-level strategy and agile execution, leading multidisciplinary teams (DevOps, Cloud Engineers, Analysts) to deliver secure, scalable, and citizen-focused solutions. Key Responsibilities: Programme Leadership ...

Developer Location: Derby On-site (5 days a week) Salary: Up to £75k Contract: Permanent A Senior Software Developer is required to join a delivery-focused Service Team working for a global name, maintaining and evolving live software systems that support client solutions. This is a hands … production applications using Python, JavaScript/TypeScript, and cloud platforms (AWS, Azure, or GCP) Develop new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements Troubleshoot, debug, and resolve live system issues, ensuring minimal disruption to clients Participate in agile delivery, including sprint planning ...

Developer Location: Derby On-site (5 days a week) Salary: Up to £75k Contract: Permanent A Senior Software Developer is required to join a delivery-focused Service Team working for a global name, maintaining and evolving live software systems that support client solutions. This is a hands … production applications using Python, JavaScript/TypeScript, and cloud platforms (AWS, Azure, or GCP) Develop new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements Troubleshoot, debug, and resolve live system issues, ensuring minimal disruption to clients Participate in agile delivery, including sprint planning ...

Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits … strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective ...