201 to 225 of 576 Service Delivery Jobs in England

Role: Payroll and HCM Delivery Manager ( Oracle Fusion Cloud) Salary/Rate: £600-700 per day inside IR35 Location: Hybrid Bristol or London Contract Duration: until March '26 We are currently looking for a Payroll and HCM Delivery Manager (Oracle Fusion Cloud) for our government client. This Payroll … Delivery Manager (Oracle Fusion Cloud) role is hybrid, based between up to 3 days per week on site and the remainder of the week working remotely. There is no further flexibility with expected time on site. Office locations include Bristol or London, as preferred. The contract for the Payroll ...

deliver operational excellence and drive innovation across enterprise systems. You’ll lead high-performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support. Role & Responsibilities: Entrata Application Service Management Build and lead a dedicated team to support the Entrata … teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...

deliver operational excellence and drive innovation across enterprise systems. You'll lead high-performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support. Role & Responsibilities: Entrata Application Service Management Build and lead a dedicated team to support the Entrata … teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don't miss this opportunity ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Technical expertise in Oracle Integration Cloud ( OIC ), Oracle … Service Oriented Architecture ( SOA ), and Oracle Service Bus ( OSB ) Bachelor's degree in computer science, Information Technology, or a related field 7+ years of experience in integration development , with at least 5 + years demonstrated experience with OIC Experience securing integrations via OCI Vault , certificates, and OAuth2 tokens ...

root cause analysis (RCA) for recurring or high-impact incidents. Log and track problems through to resolution and closure to reduce recurrence and improve service stability . Maintain and govern the Known Error Database (KEDB) to ensure knowledge sharing across teams. Collaborate with engineering, infrastructure, and application teams … Enforce consistent process adherence across EMEA to maintain standardisation and operational integrity. Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance. Identify opportunities to improve processes, tools, and automation to reduce operational risk. Participate in service reviews and post-incident/post-problem ...

Lead to oversee the day-to-day operations of their support team. The role involves managing a small team of ERP specialists, ensuring smooth delivery, timely resolution of incidents, and ongoing process improvement. As the escalation point for complex Business Central issues, the Support Lead will also engage with … manage team schedules to ensure coverage during business hours and on-call periods Foster a collaborative, positive team culture focused on engagement and customer service excellence Prioritise and allocate incidents and service requests according to urgency, impact, and SLAs Monitor incident progress to ensure timely resolution and sustainable ...

will be visiting Customer sites around The Chelmsford, Essex areas at least 3 times a week. The role will lead the planning, execution, and delivery of IT, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to The Company … standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Lead end-to-end delivery of IT, from scoping and planning through to completion and handover. Develop and manage project plans, timelines and resource ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer … service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Operational Responsibilities: Service ownership … aspects of day to day delivery to our clients and partners Primary point of contact onsite for our client Staff management to the onsite team/s and rota Provide comprehensive reporting to the service delivery and account manager Attend monthly and quarterly service review meetings ...

experienced Programme Director to take overall ownership of this large-scale, multi-vendor transformation. The successful candidate will lead programme planning, execution, and delivery across operational, technical, commercial, and governance workstreams — ensuring alignment, control, and measurable outcomes. This is a pivotal leadership role, driving the successful transition of systems … services while laying the foundations for ongoing innovation and continuous improvement. Key Responsibilities Serve as overall programme lead, accountable for the successful delivery of the Target operating model and associated service transitions. Develop, agree, and manage a comprehensive implementation plan spanning all delivery partners and internal stakeholders. ...

line with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns … date with the latest security threats and trends Research and develop understanding of security as a discipline Shifts throughout 24/7 SOC Service Delivery Qualifications: CISMP, CompTIA Security+ or other technical certifications desired Experience: 3+ years experience in SOC, or related technical field Understanding of the following ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week … Project.• Skilled in ITIL, data analysis tools, and business process modelling.• S oft Skills: • Excellent communication and interpersonal skills.• Creative problem-solving and customer service orientation.• Ability to build strong partnerships across teams.• Other Requirements:• Full driving license.• Willingness to travel and provide support outside normal business hours ...

proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week … Project. • Skilled in ITIL, data analysis tools, and business process modelling. • S oft Skills: • Excellent communication and interpersonal skills. • Creative problem-solving and customer service orientation. • Ability to build strong partnerships across teams. • Other Requirements: • Full driving license. • Willingness to travel and provide support outside normal business hours ...

This role involves managing your own workload, diagnosing and resolving faults, and ensuring all work is completed to the highest industry standards. Excellent customer service is essential, as you will be providing expert guidance and maintaining a professional and approachable manner at all times. The role also includes participation … standby and call-out rota to ensure rapid response to urgent service requests. This is an exciting opportunity to work in a dynamic, fast-paced environment, contributing directly to system performance and customer satisfaction. Key Responsibilities Inspect, maintain, and install intruder alarms, fire alarms, CCTV, and access control systems. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after … part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule and optimise engineer visits, provide updates, and resolve escalations efficiently. Your ...

practical AI use cases such as ticket deflection and automated responses . This role will act as a trusted advisor , providing recommendations and guiding delivery within a blended onshore/offshore model. Key Responsibilities Phase 2 - Now Assist & AI Enablement Lead Phase 2 activation and configuration of ServiceNow … capability. Translate business needs into effective Now Assist and ServiceNow solutions. Educate stakeholders on best practices and platform capabilities. ServiceNow Delivery & Leadership Provide hands-on implementation support across ServiceNow modules (HR, ITSM). Make experience-led recommendations on configuration and design. Act as a senior technical and functional authority ...

Contract Business Analyst (IT Service Management/Operations) 6 months with a view to extending Outside IR35 Flexible hybrid working (London/remote) Context We're seeking an experienced Business Analyst to join a high-profile UK IT Operations centralisation programme. This is a hands-on, impactful role supporting … discovery, transition, and change management phases of a major IT transformation initiative. You'll play a central role in standardising and streamlining IT service delivery across multiple business units, working closely with senior IT leaders. This is a high-visibility position where your expertise will directly shape ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … driven, and possess proven technical expertise within the IT Managed Service sector. This role would suit someone eager to bring fresh ideas, with a strong desire to progress their career by taking on increased responsibility and developing into a future industry leader. Main Responsibilities for the successful Tech Manager ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Requirements Minimum 2 years experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Skills & Experience Minimum 2 years’ experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics ...

evolving it capability in line with its strategy. Responsibilities will include: In this role, you will have end-to-end accountability for delivering complex service contracts, ensuring our clients achieve the outcomes that matter most. Oversee software engineering programmes and projects, ensuring alignment with client needs and business objectives. … Lead and own all aspects of service delivery, including contract performance and reporting. You will lead on shaping strategic client relationships and work within Heads of Capability across the group to manage the pipeline and enhance service offerings to meet market needs Reporting into the board ...

also for robust stakeholder engagement, supplier governance, and commercial accountability. As the senior point of ownership, you will translate strategic priorities into actionable delivery plans, manage stakeholder expectations, and own the platform roadmap. You will be responsible for managing vendor relationships, licensing, and procurement activities as well as creating … Statements of Work (SOWs) and overseeing contract delivery. You will champion a user-centred approach to delivery and ensure agile product practices are embedded across multidisciplinary teams. This role sits within the wider Product & Delivery function and reports to the Head of Digital Product Delivery. Main duties ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

right candidate Cyber Security Consultancy We are seeking a strategic, technically strong, and hands-on IT Manager to lead our IT operations, infrastructure, and service delivery. This is a pivotal leadership role where you will define and deliver our technology roadmap, ensuring secure, resilient, and scalable systems that support … senior escalation point, contributing to projects, resolving complex issues, and guiding the team with sound technical judgement. This combination of strategic focus and practical delivery is essential. Working Arrangements Our head office in Gloucestershire is available to those who prefer an office environment, but as a predominantly remote organisation ...

processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications, enabling the configuration of ServiceNow modules and supporting testing and deployment activities. Your insights will help clients unlock … with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin and enable improved HR service delivery, employee communications, and organisational effectiveness. Lead workstreams such as process design, configuration, testing, and deployment. Translate business requirements into ServiceNow system capabilities ...