226 to 250 of 736 Service Delivery Jobs in England

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

US, and Europe Definia – Defining, designing, and delivering technology, transformation, and cultural change BioTalent – Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service InX – Executive search and interim management solutions to accelerate leadership and help them to build their teams Caraffi – Talent advisory solutions, employer branding, talent acquisition strategies, and leadership development … is split into five key areas: Infrastructure: Manages platform architecture, ensuring our tech ecosystem is running at its best. Information Security: Oversees ISO audits, security policies, and system protections. Service Delivery: Runs the Service Desk and supports users across the group. Product Development: Develops and optimises our product pipeline, working closely with brands to deliver improvements. Transformation … Change: Manages all group-wide tech transformations from planning to delivery, supported by project and programme managers. Role Impact As a Junior Project Manager (FTC – Maternity Cover) , you’ll support the delivery of IT and business change projects across The IN Group. You’ll work closely with senior project managers and stakeholders, helping to plan, coordinate, and deliver More ❯

Fully remote role to oversee the strategic planning and operational delivery Perfect for a forward-thinking IT, strategy, and infrastructure leader. About Our Client This not-for-profit organisation Job Description The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for … aligned technology strategy that sets a clear direction for IT. Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs. Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT … ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability. ITIL (Information Technology Infrastructure Library): A framework for standardising IT service management practices and aligning them with business needs. Shift IT's organisational role from a back-office support service to an integrated business enabler. Support Key Change Programmes More ❯

The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Client Details This not-for-profit organisation Description The Director of IT, Architecture and Infrastructure will oversee the … strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Main responsibilities/duties Technology Strategy & Architecture Roadmap Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear … direction for IT. Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs. Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function. Embed frameworks such as: ISO/ More ❯

hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on … support and guidance. Collaborate with network providers to facilitate SIM changes required for migrations. The Secret Sauce (Key Experience & Skills): Experience: A minimum of 1 year in a Customer Service or Telco administration role, ideally with exposure to complex customer procedures within a service desk environment. Customer Focus: Proven ability to support customer requirements effectively using omnichannel CRM More ❯

types of diversity. The Role An opportunity is available for the successful candidate to join our International Cyber Insurance team. The ideal candidate will have prior experience of client service and placing cyber insurance for a range of industries and sectors. Within the role you will have the responsibility of developing business, supporting WTW colleagues Internationally with their portfolio … to WTW policies, procedures, and all regulatory requirements Client Relationship Management Understand the clients’ business, objectives and risk management needs and look for solutions through the provision of ongoing service Develop account service strategy for individual clients in line with Business Unit (BU) process Draw on expertise from specialist technical teams within the BU and across the Group … for clients as required Determine placement strategies to deliver suitable solutions, including price and structure, which meet each clients’ needs Accountability for client service and relationship development with producing offices, direct clients and other stakeholders Placement Management Manage compliant processing of contracts as per FCA and contract certainty requirements Understand, apply and where necessary explain the BU policies and More ❯

Helpdesk Coordinator or Service Desk Coordinator or IT Help Desk London IT Support Firm £30,000 to £40,000 (dep exp) Facilities Helpdesk Coordinator or IT Help Desk in London or Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk, or Facilities Helpdesk or Service Desk Coordinator to join a dynamic, fast-paced IT … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve service delivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯

Helpdesk Administrator or Service Desk Coordinator London IT Support Firm £30,000 to £35,000 (dep exp) Helpdesk Administrator in London or Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve service delivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯

policy, legal, and digital functions. This is a unique opportunity to contribute to the long-term reform of a national regulatory body, working at the intersection of public policy, service delivery, and organisational transformation. Responsibilities Leading high-impact, cross-cutting projects with end-to-end responsibility, from strategic definition through to delivery and evaluation Establishing and maintaining … productive relationships with a wide range of stakeholders, including policy teams, legal experts, delivery partners, and residents' groups Driving consistency and excellence in business analysis practice, acting as a key point of reference for analysis standards and tools across the programme Leading and contributing to the department's business analysis community of practice, mentoring peers and shaping professional development … activities Identifying opportunities for operational and service improvement through analysis of processes, data flows, organisational design, and user needs Coordinating the elicitation, documentation, validation, and management of business and functional requirements, ensuring they align with overarching programme objectives Supporting testing and assurance phases by validating solutions against business needs, ensuring regulatory and operational integrity Collaborating closely with multidisciplinary teams More ❯

team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving … a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for … new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR/BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and More ❯

that does the right things and treats its staff well important to you? Are you experienced in working in structured teams that have strong governance to ensure the safe delivery of IT Services? If you can answer Yes to the above questions, then keep reading as this may be the opportunity you have been waiting for. My client is … we are now looking for strong individuals to join the team. What will you be doing? The Infrastructure Practice Lead is responsible for leading the strategic direction, design, and delivery of infrastructure services across the organization. This role ensures that infrastructure solutions are robust, scalable, secure, and aligned with business objectives and best practices. The Practice Lead will work … of team performance against technical quality and adherence to standards. Lead the creation and maintenance of a central knowledge base and reusable assets (e.g., templates, runbooks, SOPs). Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into root More ❯

that does the right things and treats its staff well important to you? Are you experienced in working in structured teams that have strong governance to ensure the safe delivery of IT Services? If you can answer Yes to the above questions, then keep reading as this may be the opportunity you have been waiting for. My client is … we are now looking for strong individuals to join the team. What will you be doing? The Infrastructure Practice Lead is responsible for leading the strategic direction, design, and delivery of infrastructure services across the organization. This role ensures that infrastructure solutions are robust, scalable, secure, and aligned with business objectives and best practices. The Practice Lead will work … of team performance against technical quality and adherence to standards. Lead the creation and maintenance of a central knowledge base and reusable assets (e.g., templates, runbooks, SOPs). Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into root More ❯

done - not just the outcomes - and they are looking for someone who leads with empathy, pragmatism, and purpose. Key Areas of Activity Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company s growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior … point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account growth Project Delivery Oversight - oversee successful project execution with a focus on customer experience, governance, risk management, and continuous improvement through effective tools, communication, and escalation protocols. Consultancy Services - ensure the consultancy team is equipped and enabled to deliver … quality, commercially viable solutions, while driving standardised methods, continuous improvement, and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive More ❯

done - not just the outcomes - and they are looking for someone who leads with empathy, pragmatism, and purpose. Key Areas of Activity Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company's growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior … point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account growth Project Delivery Oversight - oversee successful project execution with a focus on customer experience, governance, risk management, and continuous improvement through effective tools, communication, and escalation protocols. Consultancy Services - ensure the consultancy team is equipped and enabled to deliver … quality, commercially viable solutions, while driving standardised methods, continuous improvement, and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive More ❯

Change/Service Manager. ITIL Accredited. Umbrella Engagement. 3 days on site per week in NW. Must have outstanding stakeholder skills. 3- 6 Month engagement. £575/day. Looking for an ITIL accredited Change Manager - will need to have significant experience in all aspects of Change Management - chairing CABS etc - will need to have worked within a fast paced … Small/Medium sized organisation going through an IT Transformation Programme. May also suit a Service Manager or a Hands on Service Delivery Manager with ITIL Change experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of More ❯

highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to … This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You’ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. … Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery More ❯

seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on … Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd … line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery More ❯

IT Service Desk Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth and expansion in customer base and demand. … with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer focused approach and a commitment to service delivery, as well as a diligent and logical approach to More ❯

a business analyst to support with a transformation project. This role will play a pivotal part in analysing, mapping, and redesigning business processes to enable more efficient and effective service delivery across the department. The successful candidate will have a proven background in business analysis within government environments, with a strong grasp of GDS (Government Digital Service … Business Analyst in UK government departments or public sector organisations. Strong background in process mapping, business process modelling (e.g. BPMN), and business transformation. Hands-on experience with GDS standards, service assessments, and agile delivery environments. Excellent stakeholder engagement and communication skills. Experience supporting end-to-end delivery of digital services and process change. Ability to work independently More ❯

reducing ambiguity and supporting accurate billing. Support the resolution of contract disputes, working closely with Commercial colleagues to resolve issues while protecting the companys interests. Analyse operational efficiencies across service lines , including professional service utilisation and managed services delivery. Partner with finance to support revenue and margin forecasting. Work with Procurement and Buying teams to implement a proactive … or equivalent practical experience gained in a commercial or operational environment. Experience and Knowledge: Experience working in a commercial, finance, or operations role with exposure to customer contracts and service delivery. Experience supporting or managing customer accounts, ideally within a B2B environment. Exposure to cross-functional collaboration with teams such as Sales, Finance, and Delivery. Strong working knowledge of … Excel and data analysis tools. Awareness of contract terms, service-level agreements (SLAs), and how they relate to service delivery and billing. Experience contributing to reporting or forecasting activities Willingness to develop commercial and contractual expertise in a fast-paced environment. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day More ❯

Job summary 22.5 hours per week This role plays a part in driving digital innovation within the 019 service, ensuring technology is effectively integrated to enhance care, improve communication, & support service development. The post holder provides regular updates on digital developments to managers & teams, ensuring colleagues are informed, confident, & supported in adopting new systems. They champion service … tools, ensuring developments are responsive to the needs of children, young people, & families. A core responsibility is to act as a change agent for technology, balancing innovation with realistic service needs including contributing to TRFTs digital strategy, supporting business proposals for new functionality, & helping shape workforce training to build digital confidence & capability. The post holder ensures information used digitally … updates & best practice across the service. Through participation in research, clinical audit & benchmarking, the role evaluates the impact of digital solutions & promotes quality improvement. By collaborating with the Matron, Service Manager & Team Leaders, the post holder helps drive forward TRFTs digital maturity strategy, ensuring staff are equipped, service delivery is efficient, & outcomes for families are improved. The More ❯

/director when required. General administration and implementation on Windows server environment. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day-to-day service delivery. Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Server Security systems. Project … and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification. Periodical status report to line manager. Cover early shifts as a part of team rota. Travel over the world for business purposes as and when required. Requirements: Wide knowledge and proficiency … in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus software. General knowledge and experience in PC Hardware, Server, mobile phone and SaaS service such as MS365. Certification related to PC, server, network and ITIL. Basic knowledge about Microsoft Active Directory. Basic knowledge about public clouds as like AWS and Azure. Excellent written and More ❯