26 to 50 of 556 Service Delivery Jobs in England

Service Delivery Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery Manager to join their high-performing team. As the Service Delivery Manager, you will be an individual contributor, and ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs & KPIs, conduct supplier search reviews, and drive continual improvements. We are looking for: Proven experience ...

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

Service Delivery Manager Company: Albany Beck Engagement: Permanent (Immediate Start) Location: London (Hybrid) About Albany Beck Albany Beck is a Management Consultancy focused on delivering specialist transformation solutions to Financial Services clients. We combine deep industry expertise with modern delivery practices, enabling clients to scale effectively while … people. Joining Albany Beck means being part of a consultancy committed to learning, professional growth, and delivering exceptional client outcomes. Role Overview The Service Delivery Manager is responsible for overseeing the successful delivery of client engagements across Albany Beck’s Financial Services portfolio. This role ensures that ...

over the coming years. You will play a crucial part in Cingularity’s development, ensuring projects are delivered on time while actively involved in service delivery, logistics, procurement, pricing, and resource management. You will aid company growth and utilise your knowledge to shape workflows and processes. Project Management … Service Delivery Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions. Coordinate the delivery of Telecommunication connectivity from order to handoff. Coordinate logistics for upcoming events. Coordinate quotations and ordering. This includes negotiating ...

Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel … within the Retail Implementation area include: Upgrade of Local Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading ...

Head of Service Delivery* - *Project Delivery* - *Head of Project Delivery* An established UK infrastructure services provider is seeking an experienced and commercially astute Head of Service Delivery to lead the end-to-end operational delivery of its gas, water and power services across … close-out of day services, projects, frameworks and specialist works, ensuring consistent standards, strong cost control and predictable performance across regions. The Head of Service Delivery will: Own end-to-end service delivery across all operational activities. Ensure works are delivered safely, compliantly, on time ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager with … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International ...

Service Delivery Director - ITIL, CSAT, SLA, SC Clearance Up to £600 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Director with excellent knowledge … CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven experience as a Service Delivery Director within large, complex environments Demonstrable experience of leading and managing multiple teams of Service Delivery Managers (SDMs), partners and International ...

Reports To : Product & Service Design Director Location : Remote with some travel when required Salary : Competitive plus Benefits Purpose The Service Architect plays a critical role in the definition, design, and documentation of high quality, scalable, and commercially viable services within Bell’s product and service portfolio. Working … within the Product & Service Design function, the Service Architect ensures that new or enhanced services are strategically aligned, operationally feasible, and optimised for efficient delivery and customer value. Responsibilities Lead the creation of end-to-end service designs for new or modified services, ensuring clarity ...

role We are supporting a major national programme responsible for delivering integrated and sustainable information capabilities to support critical healthcare outputs. As a Service Delivery Manager, you'll sit within a growing Service Management function, acting as the key bridge between the customer and internal delivery teams. You will hold end-to-end accountability for service performance, customer satisfaction, and the continual improvement of ITIL-aligned services. This is an excellent opportunity for an experienced SDM to take ownership of a high-profile service area, driving service excellence, shaping improvements, and developing ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) ______________ About the Role We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function. They are seeking an experienced Customer Success Team Lead … build and lead a Customer Success team within a fast-paced, service-led MSP environment. This is a strategic, hands-on role combining people leadership, account ownership, and commercial oversight. You will manage a portfolio of high-value managed service clients while coaching the team to deliver proactive ...

Contract/Service Delivery Analyst - Permanent full time role - Lincoln based (hybrid working) - Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced IT Vendor & Asset Specialist to join its IT Service Delivery function. This is a pivotal role responsible … software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities to optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have ...

management responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. You will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This … into the Transition phase. The Transition phase is where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery ...

Service Delivery Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) Permanent £55,000 – £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working – 2/3 days/week … work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects. Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management ...

solutions that make a positive impact. OCU Digital is the face of the technology for OCU, a new opportunity has risen for a UK Service Delivery Manager to come and join us based in Preston. Please note the role is based 4 days per week in the office … ideal role for an experienced and engaging Problem Manager looking for a step up in there career! About the role This a pivotal service leadership role at a transformative moment in the company's growth. As the UK Service Delivery Manager, you will lead the operational performance ...

fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand … financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of roadside technology maintenance and repair works across the Yorkshire North East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality … points to be considered for this position and during employment. Reviewing and collating technical documents and undertaking site visits as part of advising Service Delivery colleagues and project managers on the maintenance of roadside technology assets. Managing supplier performance to agreed contractual service level agreements, technical, quality ...

Hybrid – 2 days a week in office A rapidly growing telecommunications company is seeking a dedicated Service Delivery Coordinator to join the Operations team. This is a fantastic opportunity to be the face of the company, ensuring a seamless experience for customers from sales handover to service activation. As a Service Delivery Coordinator, you'll be at the heart of the customer journey, managing communications and coordinating the provisioning of new services. You'll work closely with customers, carriers, and internal teams to ensure timely and accurate service delivery. Key Responsibilities: Validating customer ...

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager with strong … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Proven experience in Service Delivery Management within large, complex environments Strong ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience ...

Leader for the 5th consecutive Year in Gartner® Magic QuadrantTM for Managed Network Services! 🏆 . Visit www.microland.com for more details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role Summary … Service Delivery & Operations Management Own end-to-end delivery of End User IT Services, including: Remote EUS administration & Endpoint L1–L3 Support Desktop/Laptop/KIOSK Management (Windows, MacOS, Chromebook) Mobility Services (Windows, Android, iOS) VIP Support Monitor and manage daily operations to maintain ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations: Managing … sitting with clients to align our technical roadmap with their business growth. Financial & Commercial Stewardship: Full P&L awareness. You'll manage budgets, service costs, and identify where we can lean up or scale up. Team Leadership & Culture: You will direct cross-functional teams, ensuring that the 'silo' mentality ...

with regular customer site engagement The Opportunity We are looking for an experienced Customer IT Support Manager to take full ownership of a dedicated Service Desk POD within our Managed Service Provider environment. This is a leadership role with genuine responsibility and impact. You will be accountable … service performance, customer experience, and the development of your team, ensuring customers receive a reliable, consistent, and high quality support service. You will lead from the front, acting as the senior escalation point, building trusted customer relationships, and driving continual improvement across service delivery. This role is ideal ...