26 to 50 of 1,639 Service Delivery Jobs in England

Summary of the role’s main purpose: The IT Service Delivery Manager will provide the direction and strategy for the related Service Management and Service Delivery functions within the department and have accountability for related policies and procedures. The role holder is accountable for ensuring … that IT delivers appropriate and consistent levels of service to the business from both the internal teams and its suppliers at the right cost. That technology services are stable, meeting availability targets and that there is a continuous improvement framework in place. Key Responsibilities: Accountable for all areas of … Technology service and the relationship with the end customer. Act as the ambassador for the ‘shift-left’ strategy driving support costs to the lowest price point whilst measuring and ensuring that repeat incidents are eliminated and that customers are experiencing excellent service. Accountable for the overall service delivery More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help … Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes … ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership team, this role More ❯

Position: Service Delivery Manager Duration: 6 Months Location: Warwick/Remote Are you an experienced Service Delivery Manager ready to take your career to the next level? Our client in the utilities sector is searching for a dynamic and strategic individual to lead and enhance their … service management offerings. If you have a passion for operational excellence and a knack for stakeholder engagement, we want to hear from you! Your Role: As the Service Delivery Manager, you will take full ownership of service management activities within the Strategic Infrastructure (SI) division. You … ll be instrumental in managing a UK-based Managed Service Provider, ensuring exceptional support and maintenance for MS 365 and SI applications. Your mission? To deliver outstanding application service availability and continuous improvement across the SaaS-based SI product stack! Key Responsibilities: * Lead all SI-related Service More ❯

Job Description IT Service Delivery Manager - Remedy Permanent Theale/Home Are you a proactive IT Service Delivery Manager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical ITIL processes, supplier management, and … service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily IT service delivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed Services Lead problem and change management … ensuring minimal disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful IT Service Delivery Manager will have: Proven experience in IT Service Delivery or Service Management roles Strong grasp of ITIL best More ❯

Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and communities … technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a Service Delivery Security Manager? The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to More ❯

manage and improve the Enterprise Data Warehouse portfolio to deliver continued dedication so that it contributes value to the overall Group Data Analytics Office service offering, in the most cost-effective manner. In this role, you will: Be accountable for the end to end technical service for the … EDW/digital experience layer applications. Understand the service scope of the managed service providers and drive operational service governance through verified metrics and dashboards. Ensure that risks are managed proactively (via RADAR) within Group Data Analytics Office & Technology Services, ensuring alignment to the bank's policies … and the Business Control Framework. Act as the trusted reference point for all services within allocated portfolio representing GDAO to all key partners, including service & vendor performance, risk profile and day to day technical operations. Represent the IT Service in governance sessions and with customers when supporting Service More ❯

Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of … cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported … regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why join KPMG EWT as a Service Delivery Security Manager? The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to More ❯

Head of Technical - Client Service Delivery We are looking for an experienced operations or client service leader to lead our Client Service Delivery Technical team. Head of Technical The Head of Technical will report into the Head of CSD, and support all of the CSD … function as well as the GBC broking teams in some areas. A key leadership position within CSD that has a direct impact on service provided by CSD, as well as providing motivation and visibility around progression for colleagues, and shaping the design of new technologies to support colleagues and … and from our London and/or Chelmsford offices. What the day will look like This role is primarily responsible for upskilling the Client Service Delivery community, and contributing to strategic projects through knowledge sharing and advice and active participation in workstreams. This will involve: Design and implementation More ❯

Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers … experience the very best service in the industry. As our Service Delivery Manager, you’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role … Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting More ❯

temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field … service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities: Customer … Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered to meet those More ❯

Senior Service Delivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble, ambitious … of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior Service Delivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure that their … clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a developing and More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … incurred beyond the designated base office will be covered by the business. Key Responsibilities Strategic Leadership: Support the development and implementation the organisation's service delivery strategy, ensuring alignment with overall organisational objectives, commissioner requirements, and participant needs. Operational Oversight: Oversee the day-to-day operations of service delivery, working with the Senior Operations Manager to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … beyond the designated base office will be covered by the business. Key Responsibilities Strategic Leadership: Support the development and implementation of the organisation's service delivery strategy, ensuring alignment with overall organisational objectives, commissioner requirements, and participant needs. Operational Oversight: Oversee the day-to-day operations of service delivery, working with the Senior Operations Manager to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … incurred beyond the designated base office will be covered by the business. Key Responsibilities Strategic Leadership: Support the development and implementation the organisation's service delivery strategy, ensuring alignment with overall organisational objectives, commissioner requirements, and participant needs. Operational Oversight: Oversee the day-to-day operations of service delivery, working with the Senior Operations Manager to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to More ❯

Company description: XPO, Inc Job description: Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Delivery Manager to join our dynamic IT team on a full time, permanent basis at our headoffice in Crick! The ideal candidate will be … responsible for overseeing the delivery of IT services to our clients, ensuring high levels of customer satisfaction and operational efficiency. We support both in-house and externally provided solutions, working closely with our offshore support desk to ensure seamless service delivery. The understanding of transport and warehouse operations … as salary sacrifice company car and cycle to work schemes, a workplace pension and many other perks. Key Responsibilities: Manage and lead the IT service delivery team to ensure timely and effective resolution of issues and escalations. Develop and implement service delivery strategies and processes to More ❯

you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic Service Delivery Managert o join our IS Service Delivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT Service Delivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary businesses … managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT Service Delivery Manager More ❯

you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic Service Delivery Managert o join our IS Service Delivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT Service Delivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary businesses … managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT Service Delivery Manager More ❯

you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic Service Delivery Managert o join our IS Service Delivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT Service Delivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary businesses … managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT Service Delivery Manager More ❯

Role - Service Delivery Manager Location - Fully Remote Salary - £50,000 About the Role My client is seeking a highly experienced and proactive Service Delivery Manager to lead the delivery of exceptional service to their clients. This role is crucial for someone with a strong … and demonstrable background in service management within an e-commerce environment. Essential e-commerce experience is a prerequisite for this role. A deep understanding of the e-commerce landscape is vital. Furthermore, strong Shopify expertise is highly desirable. The successful candidate will take ownership of ensuring services are delivered … high standard, while cultivating strong client relationships. You'll collaborate closely with internal teams, manage escalations efficiently, and be a key driver in continuous service improvement. Responsibilities: Manage service delivery & SLAs. Build strong client relationships. Monitor service performance. Lead incident resolution. Drive continuous improvement. Skills: E More ❯

complex and challenging contractual performance on behalf of the NHSBSA. You will drive value and efficiencies, embed transformational change and look to continuously improve service provision, performance and customer experience. We're committed to being a flexible employer and are currently hybrid working. The office base for this role … in Newcastle on Thursday 5th and Friday 6th June. What do we offer ? 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidays Excellent pension, 23.7% employer contribution Flexible working Active wellbeing and inclusion networks NHS … teams and stakeholders to deliver impact. Provide strategic, technical and professional expertise to deliver a complex commercial and estates agenda. Drive business development and service improvement opportunities through commercially maximising emerging technology, digital user interfaces and utilising data, to meet user needs of rapidly developing and complex national business More ❯

of IT Infrastructure consisting of On-premises infrastructure, Private and Public cloud environments (Azure), voice and data networks provided by both internal and external service providers supporting the DDAT Strategy, including the implementation, management and on-going support. You will use your technical and business knowledge and co-ordination … skills to manage the day to day operational activities and relationship between service functions and business areas, ensuring a unified approach to service delivery from initial service design to service decommission. You will be required to work across the NHSBSA\\\'s locations and will be … home with the opportunity to be office based should you prefer, or if business needs require ito 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free More ❯

a hybrid role with 2 days working from home weekly paying £39,812 per annum plus good benefits. Reporting to the Head of IT Service Delivery, the college is seeking an IT Asset Manager who will be responsible for the management, direction and delivery of IT software … to IT risk management, internal audit and improvement plans related to these areas. The IT Asset Manager will work closely with the DevOps and Service Delivery teams to drive the maturity of the Colleges IT services for asset, risk and audit management. The post holder will also work … is in place to protect College data assets, to include storage, retention and deletion policy compliance. Key Duties and Responsibilities: Ensure the provision and delivery of high quality and cost-effective services aligned to teaching and learning objectives. Promote and support innovative ways of achieving the college's service More ❯

delivering futuristic solutions & AI-driven services to global CSPs, and digital platform & software firms. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt builds, integrates, and operates solutions enabling next-generation technologies … strong background in OSS/BSS and Salesforce architecture. The ideal candidate will have a co mprehensive understanding of the Lead to Cash process, Service Delivery frameworks, and some familiarity with Service Management principles. You will play a critical role in designing and implementing innovative solutions that … with existing systems and processes. Analyze business requirements and translate them into technical specifications, ensuring alignment with Lead to Cash processes. Develop and implement Service Delivery models that optimize operational efficiency and enhance service quality. Utilize Salesforce tools and features to streamline processes, improve customer interactions, and More ❯

delivering futuristic solutions & AI-driven services to global CSPs, and digital platform & software firms. Prodapt’s customers range from telecom operators, digital/multi-service providers (D/MSPs), technology and digital platform companies in the business of connectedness. Prodapt builds, integrates, and operates solutions enabling next-generation technologies … strong background in OSS/BSS and Salesforce architecture. The ideal candidate will have a co mprehensive understanding of the Lead to Cash process, Service Delivery frameworks, and some familiarity with Service Management principles. You will play a critical role in designing and implementing innovative solutions that … with existing systems and processes. Analyze business requirements and translate them into technical specifications, ensuring alignment with Lead to Cash processes. Develop and implement Service Delivery models that optimize operational efficiency and enhance service quality. Utilize Salesforce tools and features to streamline processes, improve customer interactions, and More ❯

We are currently recruiting for a recognised IT Consultancy for the role of Service Delivery Manager . This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities. With ambitious growth plans … and a reputation for technical excellence, this business offers a dynamic setting for a driven professional to shape and lead service delivery. What you’ll be doing: Oversee the smooth transition of projects into managed service, ensuring effective handover from project teams through a structured service readiness … process Lead the planning, execution, and optimisation of IT services to support business objectives and exceed customer expectations Proactively identify and resolve potential service issues to minimise disruption and maintain service continuity Drive continuous service improvement initiatives with a focus on efficiency, quality, and delivering measurable value More ❯