best practices in mental health care. Establish and monitor performance indicators, metrics, and benchmarks to assess the quality of mental health services. Conduct regular audits, reviews, and evaluations of servicedelivery processes, documentation, and outcomes to identify areas for improvement. Assist with a review of existing procedures to ensure they meet the current guidelines Maintaining documentation of procedural More ❯
Watford, Hertfordshire, South East, United Kingdom
Zellis
customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. Youll work with a range of stakeholdersHR/payroll managers, finance, IT professionalsto resolve issues, improve servicedelivery, and enhance the customer experience. Key Responsibilities Technical Support : Provide expert support across Zellis products (e.g., ResourceLink, MyView), resolving technical and data-related issues, and contributing to More ❯
on (phone number removed) to find out more. Keywords: Technical Account Manager, IT Account Manager, MSP, Office 365, Client Support, IT Solutions, IT Advisor, Leeds, West Yorkshire, Infrastructure Support, ServiceDelivery, Customer-Focused IT More ❯
Microsoft co-sell partner, we specialise in AI transformation solutions that enable organisations to harness cutting-edge technologies. We process over 4 million transactions per year, driving efficiency, enhancing servicedelivery, and creating exceptional value for our customers. Due to exponential and continuing growth, we are looking to recruit an outgoing, enthusiastic and knowledgeable Talent Acquisition Specialist to More ❯
Microsoft co-sell partner, we specialise in AI transformation solutions that enable organisations to harness cutting-edge technologies. We process over 4 million transactions per year, driving efficiency, enhancing servicedelivery, and creating exceptional value for our customers. Due to exponential and continuing growth, we are looking to recruit an outgoing, enthusiastic and knowledgeable Talent Acquisition Specialist to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ICS.AI
Microsoft co-sell partner, we specialise in AI transformation solutions that enable organisations to harness cutting-edge technologies. We process over 4 million transactions per year, driving efficiency, enhancing servicedelivery, and creating exceptional value for our customers. Due to exponential and continuing growth, we are looking to recruit an outgoing, enthusiastic and knowledgeable Talent Acquisition Specialist to More ❯
Reading, England, United Kingdom Hybrid / WFH Options
FISCAL Technologies
weekly to review updates, next steps, and actions Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting Collaborate proactively with other departments to ensure seamless servicedelivery Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern) Key Skills & Experience More ❯
with Nutanix our sales team and other cross functional stakeholders, our legal team has built a reputation as a change agent; a team that embraces innovative business models, pioneering servicedelivery, technology and business process best practices to drive business success. We offer a unique culture, which is empowered by our Culture Principles: We Own It, We Work More ❯
in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely servicedelivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum 23 days hols, parking, office based
now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely servicedelivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯
Employment Type: Permanent, Part Time
Salary: £25000 - £27000/annum pro rata salary, great benefits
and develop on-site engineering teams, fostering a culture of safety, compliance, and operational excellence. Oversee maintenance, incident response, upgrades, and vendor management. Ensure uptime, customer satisfaction, and seamless service delivery. Manage budgets, contracts, and site financial performance (OPEX & CapEx). Drive continuous improvement and support long-term strategic objectives. What We're Looking For Proven data centre management More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Baltimore Consulting LTD
management processes for system improvements. Providing strategic support on education infrastructure, funding, and policy development . Liaising with local authority teams, schools, developers, and statutory bodies to optimise education service delivery. Your Previous Experience as a Business Analyst:- Extensive local authority experience in education services. Expertise in MRI (Capita) One , with proven ability to configure and enhance system functionalities. More ❯
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Planet Pharma
Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯
hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Planet Pharma
Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Planet Pharma
Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯
collaborative environment. Play a key role in improving and scaling technology that powers coach hire logistics across the country. Be part of a company that combines technology with practical service delivery. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply. More ❯
and performance of our international Partner ecosystem. This is a unique opportunity to play a key role in developing a scalable Referral Partner Network that underpins CDW's global service delivery. What you'll do: Identify, onboard, and manage trusted partners across international markets to support and service customer needs. Build and maintain strong, effective relationships with third … Partner performance, escalation management, and ongoing capability assessments. Develop and implement Partner performance metrics, reporting tools, and Partner lifecycle strategies to drive quality and accountability. Work closely with sales, servicedelivery, and commercial teams to match the right partner to the right opportunity, globally. Help maintain and improve GPN processes, systems, and reporting to support long-term scalability. … What you'll bring: Experience managing Partner relationships, ideally in a technology, services, or global delivery environment. Strong commercial and contractual awareness, with a track record of negotiating supplier terms and managing risk. Excellent communication and relationship-building skills across a Global Partner Network, and internal key stakeholders up to C-Suite level. A structured, proactive mindset with strong More ❯
if you don't meet all the essential criteria on the job description. The difference you will make as a Systems & Data Manager Lead the systems and data management service for People Services, managing a small team of advisors and administrators to ensure effective Human Capital Management (HCM) user administration, maximising systems capability and automation to enable effective servicedelivery and customer experience, ensuring the accuracy and integrity of people data across the Group at all times. About you We are looking for someone who Experience of successfully leading, managing and motivating HR teams, including managing team performance. Experience of successfully providing HR systems support and administration within a large complex organisation. Comprehensive working knowledge of HCM … so please apply early to be considered. Role Profile Lead, develop, coach and motivate the Systems and Data Advisors and administrators to deliver efficient and effective systems and data service to enable the wiser People Services to perform at optimum capacity and deliver the People Strategy. Drive a customer first ethos throughout the team, putting the customer at the More ❯
Swiss Re - Schweizerische Rückversicherungs-Gesellschaft
creating advanced reporting capabilities that drive organizational insights and strategic decision-making Innovation Leadership - Drive partnerships between HR COEs and Group Digital and Technology to optimize HR processes through service design and strategic technology implementation, identifying emerging HR technologies that enhance employee experience Enterprise Transformation - Understand HR needs and spearhead digital transformation initiatives across the HR function with significant … business impact, working with users to evaluate service efficacy and recommend improvements Digital & Analytics Portfolio Management - Partner with Group Digital & Technology to facilitate a portfolio of transformation initiatives, ensuring value-driven investment decisions and developing metrics to gauge HR process effectiveness Data Governance & Risk Management - Collaborate with technical teams to create frameworks ensuring data integrity, accessibility, and compliance across … fostering learning through innovative programs like and facilitating global collaboration through community dashboards. About You You're an experienced leader who thrives at the intersection of people strategy, HR service design, digital innovation, and workforce analytics. Your consultative approach allows you to translate complex business challenges into transformative digital solutions. You possess exceptional influencing skills that enable you to More ❯
will be responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre, with a primary focus on risk management, enhancing the quality of the servicedelivery through effective support of the Data Centre Engineering Manager when stepping into the Data Centre engineering manager role when covering. You will be supporting the Engineering Manager … in the overall delivery of day-to-day operations in line with their process and procedures. The 2IC Shift Technician will be HV Authorised and will have a proficient understanding of the roles and responsibilities of the Data Centre Shift Leader, to ensure continuous operational standards. You will be authorised to issue PTW, ensuring compliance with method statements, risk … contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures. Support the Data Centre Shift Leader in the day to day operational delivery of all planned, reactive, corrective and project related works. Person specification Previous experience in Data Centre or Critical Environment operations. HNC/HND in relevant field or associated Electrical More ❯
churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing servicedelivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯
churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing servicedelivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯
churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing servicedelivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯
churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing servicedelivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯
london (city of london), south east england, united kingdom
Acquired.com
churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing servicedelivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯