626 to 650 of 698 Service Delivery Jobs in England

advertised so apply as soon as possible. About the Role As Head of Infrastructure and Security, you will lead the strategic direction, design, and delivery of the technology infrastructure and security capabilities, ensuring that IT infrastructure services are secure, resilient, and scalable and aligned with business needs. Your responsibilities … role will include overseeing robust cybersecurity measures, ensuring regulatory compliance, and embedding effective governance to manage risk and optimise performance, directly contributing to the delivery of the organisation's strategic priorities. Your principal duties and responsibilities will include: Developing and implementing infrastructure and security strategies aligned with organisational goals ...

growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Investment Bank Payments Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

innovation in a dynamic environment. As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

reduce costs through standardisation, aggregation, and tail spend reduction. Build trusted relationships with internal stakeholders and suppliers, influencing at senior levels. Deliver excellent customer service through clear, proactive communication with internal and external partners. Drive continuous improvement in procurement processes to enhance efficiency and service delivery. Ensure compliance … wide range of stakeholders Strong organisational skills and ability to manage multiple workstreams Solid negotiation, influencing and resolution skills Outstanding communication skills and customer service ethic with strong stakeholder engagement capabilities Self-starter – resilient and tenacious under pressure and willingness to develop skills and experience Knowledge of the water ...

first line of support for incoming IT requests, working closely with developers and internal teams to resolve issues and enhance service delivery. What You'll Do: In this role, you will: Deliver exceptional 1st line technical support to your colleagues and escalate complex issues to senior team members … needed. Manage incoming requests at the service desk, ensuring timely and effective responses. Serve as the primary contact for all Data Platforms-related IT requests-your expertise will be invaluable! Follow internal processes diligently and maintain accurate documentation. Perform daily routine checks to guarantee all platforms are operational, escalating ...

support, you will help to maximise my clients back-office system functionality by ensuring changes are successfully embedded company wide You will support the delivery of multiple projects to enhance the services delivered to clients You will produce a range of regular and ad-hoc reports and data analysis … systems and adherence to data standards You will contribute or lead operational improvement projects focused on improving efficiency, data accuracy, and client service delivery. Identify inefficiencies and implement scalable solutions to improve system workflows You will update tax year-end legislation changes across a number of internal systems ...

Water is seeking a Network Construction Operations Manager to oversee our in-house teams responsible for repair and maintenance activities, including stop tap replacements, service repairs, and new connections. Reporting to the Senior Manager, you'll be accountable for operational performance, health & safety, compliance, and continuous improvement across … network construction teams. This is a pivotal leadership role with real impact on customer satisfaction and service delivery. Main Duties Ensure the health & safety of all employees and contractors under your control. Manage technical interfaces between Network and internal/external stakeholders. Lead performance management for dig teams, plumbers ...

Support Engineer – Central London - £35k per annum plus benefits Our client is an IT service provider delivering support and consulting services to professional services clients in the construction sector, with an emphasis on high quality responsive service. Due to continued growth and expansion, we are seeking a dedicated … onsite engineer for your assigned clients, you'll play a crucial role in maintaining their IT infrastructure, fostering strong relationships, and delivering high-quality service that keeps businesses running efficiently. This is an excellent opportunity for a technically skilled professional who thrives in a client-facing role, enjoys problem ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. • Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. • Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. • Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. • Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

escalations, and optimise support processes. Maintain a comprehensive understanding of each customer’s contractual obligations — including SLAs, support entitlements, response/resolution targets, and service tiers (e.g. Platinum Support) — ensuring this knowledge is current, documented, and accessible across the team. Set clear expectations that Support Managers hold their teams … skills, structure, and operating model to meet changing customer and organisational demands. Manage team-level budgets, ensuring efficient resource allocation and cost-effective service delivery. Establish standards and policies that span multiple teams, independently determining the operational approach for daily team management and contributing to broader departmental direction. Communicate ...

Lead, you will provide both technical leadership and operational management for MHM's IT systems, infrastructure and digital services. Working closely with our Managed Service Provider (MSP), Senior Data Analyst and colleagues across the organisation, you'll ensure our technology is reliable, secure and fit for the future. Main … Lead, you will provide both technical leadership and operational management for MHM's IT systems, infrastructure and digital services. Working closely with our Managed Service Provider (MSP), Senior Data Analyst and colleagues across the organisation, you'll ensure our technology is reliable, secure and fit for the future. ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … everything in top shape. Want to come and be a part of it? What will you be doing? Take technical ownership of a critical service delivered to a major strategic customer. Provide daily operational support for incidents, service requests and problem tickets. Contribute to projects through technical input ...

including People, Payroll, Finance, and Data, you will help ensure that our systems and processes support informed decision-making, operational efficiency, and high-quality service delivery. Acting as the organisation's systems expert, you will take ownership of the day-to-day administration, maintenance, and continuous improvement of business … practical technical solutions, and identify opportunities to streamline processes and enhance user experience. This is a varied role that combines systems administration with project delivery, problem-solving, and relationship building. You will support the implementation of new systems and integrations, manage upgrades and enhancements, and provide expert guidance ...

supplying resource. Their consultants work alongside clients to solve complex transformation challenges, with a strong emphasis on long-term outcomes, operational improvement and successful service delivery. Following continued growth and several major programme wins, they're looking for an experienced Project Manager to support the delivery of high … profile transformation programmes within highly secure environments. The role You'll play a key role in coordinating project delivery across multiple workstreams, ensuring delivery remains well governed, risks are proactively managed and programmes transition smoothly into live operation. Working closely with delivery teams, suppliers and senior stakeholders ...

upgrades to existing systems. Profile Experience providing first and second-line IT support within a business environment, including the management and resolution of incidents, service requests, and technical issues. Experience using an IT Service Management (ITSM) platform, to manage incidents, requests, changes, and asset records. Experience maintaining accurate … documentation, procedures, knowledge-based articles, and user guidance materials. Experience working with third-party suppliers and support providers to assist with incident resolution and service delivery. Job Offer A salary ranging from £36000 to £40000, dependent on the level of experience. A permanent position within the Technology & Telecoms industry. ...

fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Infrastructure Platform Program Execution, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject‐matter expert, you will contribute to the development of operational plans and risk‐management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on‐time delivery of technology solutions. ...

Lead the IT operations function, including user support, Microsoft 365 services, devices, and workplace technology. Manage relationships with external technology providers and ensure effective service delivery. Develop internal IT capability through coaching, documentation, and improved support processes. Identify opportunities to improve business processes through technology, automation, and better … Power Platform, Power BI, or workflow automation tools. Microsoft Dynamics or ERP certifications. Experience working within multi-site organisations such as retail, manufacturing, distribution, service, or other operational environments. The Opportunity This is a key technology leadership role offering the opportunity to take ownership of a critical Dynamics ...

work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers, and end-users, ensuring maintenance … service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9 ...

rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway … that embraces diversity and personal development. What will you be doing? At Manager level you will: Represent KPMG while leading engagement teams in the delivery of large technology and tax transformation projects and excellent client-facing services Project manage the delivery of multiple, simultaneous tax technology projects Provide ...

data centres and associated infrastructure services (server, storage, network and cloud platforms). Lead operational governance including change control, risk management and service standards. Develop and run disaster recovery and business continuity activities including DR testing and failover exercises. Lead operational incident response, supporting crisis management and continuous improvement. … Coordinate facilities and specialist service providers, managing supplier performance and service delivery. Deliver capacity planning and operational forecasting across infrastructure and data centre environments. Produce and maintain operational documentation including runbooks, procedures, policies and standards. Ensure compliance with internal security, safety and operational controls. What you're looking ...

across the department in a fast-paced environment. You will utilise real-time performance dashboards to monitor activities, ensure adherence to schedules, and maintain service levels. The position requires the ability to swiftly react to changing demands by balancing agents, skills, and workloads to ensure consistent availability and operational … efficiency. You will work closely with Operational Managers to coordinate efforts and escalate any potential challenges promptly to support seamless service delivery. What you'll be doing: Responsible for real time analysis and actions across our Home, Motor and Travel business lines. Analysing and assessing gaps in hours required ...

they have built a respected reputation throughout the region. As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership … operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery. Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure ...

sectors. We specialise in designing and building scalable digital services, cloud-native platforms, and user-centred applications that enable organisations to modernise and improve service delivery. Our multidisciplinary teams work across engineering, product, delivery, and design to deliver impactful digital solutions using modern technologies and Agile methodologies. … team. You'll help design, build, and deliver modern cloud-native applications across a range of enterprise-scale digital transformation projects. Working within Agile delivery teams, you'll contribute across the full software development life cycle, developing secure Back End services, modern Front End applications, and automated deployment pipelines. ...

major international technology, business services and transformation organisation. The organisation has substantial scale, established client relationships and strong technology, data, AI, operational and delivery capability. This role is focused on building a dedicated AI Consulting practice that combines business development, client engagement, delivery leadership and internal enablement. … innovative technology solutions and industrialised, scalable business services delivery. A critical part of the role is acting as the bridge between consulting and technology delivery: shaping transformation agendas while ensuring they are successfully delivered at scale using AI, data and technology capability. Role Responsibilities Relationship, Sales & Bid Leadership Define ...