651 to 675 of 742 Service Delivery Jobs in England

member. Act as a key technical point of contact across infrastructure and cloud projects. Manage relationships with third-party MSP providers and ensure successful service delivery. Key Requirements of the Infrastructure Manager: Strong experience supporting on-premise infrastructure environments. Previous experience with Windows Server, Hyper-V, and Microsoft technologies. … technologies would be highly desirable. Broad networking knowledge across switching, routing, and firewall technologies. Comfortable working within a hands-on technical role alongside project delivery responsibilities. Previous mentoring or leadership experience would be beneficial. Eligible to undergo SC clearance. Strong communication and stakeholder management skills. Benefits: 25 days holiday ...

Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This … escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support ...

experienced ERP Programme Director to lead a transformative initiative within the public sector. This role demands strategic leadership for the end-to-end delivery of the Oracle Fusion Cloud ERP implementation, focusing on Finance, HR, Payroll, and Purchasing, along with a fully integrated Duty Management System (DMS). … requirements. Act as the liaison between technical partners and governance bodies, managing the programme vision, scope, and benefit realisation strategy. End-to-End Programme Delivery: Ensure successful delivery of Oracle Fusion ERP across functional areas on time and within budget. Oversee all related contracts and suppliers, managing integrated ...

annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service … complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

Remote Technical Support Engineer Location: Milton Keynes (Office-based) Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30) Department: Service Reports to: Customer Support Centre Manager About the Role: We are seeking a highly capable Remote Support Engineer to join our clients Customer Support … train users on correct usage, maintenance and safety procedures. Support customers via phone, video and remote-assistance sessions. Escalate unresolved cases to field service or technical specialists. Identify required parts for field visits when needed. Record all actions and troubleshooting steps within MS Dynamics. Service Quality & Repair Efficiency ...

with Solutions Architects and other technical specialists. Design and implement comprehensive solutions that address intricate client requirements and drive business transformation. Strategic Client Engagement & Delivery Build and maintain strong relationships with senior client stakeholders. Identify strategic opportunities within client organizations and articulate value propositions. Lead complex client conversations … Project Leadership Take ownership of critical workstreams or complex aspects of large-scale projects. Provide guidance and expertise to project teams to ensure successful delivery outcomes. Partner with Delivery Managers on strategic project planning, risk mitigation, and resource allocation. Lead solution design sessions and technical discovery workshops with ...

with Solutions Architects and other technical specialists. Design and implement comprehensive solutions that address intricate client requirements and drive business transformation. Strategic Client Engagement & Delivery Build and maintain strong relationships with senior client stakeholders. Identify strategic opportunities within client organizations and articulate value propositions. Lead complex client conversations … Project Leadership Take ownership of critical workstreams or complex aspects of large-scale projects. Provide guidance and expertise to project teams to ensure successful delivery outcomes. Partner with Delivery Managers on strategic project planning, risk mitigation, and resource allocation. Lead solution design sessions and technical discovery workshops with ...

versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues. Because we operate … rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team. Key Responsibilities Project Delivery: Assist with scoping ...

versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues. Because we operate … rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team. Key Responsibilities Project Delivery: Assist with scoping ...

both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order‐flow management via screen, voice and DMA, plus award‐winning data, insights and analytics. The Technology Department … support teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise‐wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Business Technology function ensures delivery of Technology services to each ...

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

monitoring customer satisfaction with IT services, ensuring industry best practice is applied, and reviewing business needs against the annual Trust plan to align IT service delivery. IT Operations & Administration Overseeing all IT applications used across GOSH, managing the Trust's datasets and ensuring data availability, driving continuous improvement … processes, and acting as an escalation point around the troubleshooting of hardware, software and cloud-based services. Service Level Management Ensuring IT support meets agreed service levels, reviewing third-party performance against KPIs, managing supplier relationships, and overseeing the contract for the Electronic Patient Record (EPR) remote hosting. ...

architecture, data, information governance, cyber security & operational IT. It is less likely to suit candidates whose experience is mainly broad business transformation or change delivery without senior accountability for digital architecture, data governance, solution design or information risk.You'll bring:o Significant senior leadership experience across digital, data … cyber security, user needs and operational requirements fit together in a safe and supportable design. o Strong operational IT leadership experience, including responsibility for service continuity in complex or 24/7 environments. o Experience building, developing or reshaping high-performing digital, data or technology teams, with clear standards ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Police … commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE) and ensure the secure and scalable deployment ...

Working closely with Sales, Technical, and Leadership teams, you will play a key role in shaping customer success strategy, improving processes, and ensuring consistent service delivery. Please Note: This role is being offered as a fixed-term maternity cover contract. As the company grows however, and subject to business … technology gaps, recommending appropriate solutions. · Drive customer retention, satisfaction, and long-term growth. · Identify and execute upsell and cross-sell opportunities. · Deliver regular service reviews and strategic account updates. Team Leadership & Development · Manage and mentor one Customer Success Manager, providing coaching and performance support. · Set clear goals aligned with ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire/Hybrid Working (1-3 days in the office a week … Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. If you'd like to discuss this Senior SOC Analyst in more detail, please send your updated CV to (url removed ...

processing. Maintain accurate ICT asset records and support asset management processes. Provide administrative support relating to telephony contracts, Freedom of Information (FOI) requests, and service documentation. Use IT service management systems to accurately record and maintain service-related information. Support the continuous improvement of planning, administration … service management processes. Liaise with colleagues, suppliers, and stakeholders to resolve queries and support service delivery. Requirements: Experience providing administrative support within an IT, ICT, business systems, finance, or procurement environment. Knowledge of procurement processes, contract administration, or budget administration. Experience maintaining records, databases, asset registers, or management ...

processing. Maintain accurate ICT asset records and support asset management processes. Provide administrative support relating to telephony contracts, Freedom of Information (FOI) requests, and service documentation. Use IT service management systems to accurately record and maintain service-related information. Support the continuous improvement of planning, administration … service management processes. Liaise with colleagues, suppliers, and stakeholders to resolve queries and support service delivery. Requirements: Experience providing administrative support within an IT, ICT, business systems, finance, or procurement environment. Knowledge of procurement processes, contract administration, or budget administration. Experience maintaining records, databases, asset registers, or management ...

exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We are recruiting for Administrator and Support positions across our core service areas: HR, Payroll, Customer Service, Finance and Procurement. These roles sit at the heart … UKSBS, supporting the day-to-day delivery of essential business services for our clients. Depending on your placement, you may help ensure people are paid accurately and on time, support recruitment and HR processes, manage supplier and purchasing activity, or contribute to accurate financial processing and reporting. Regardless ...

fostering strong, strategic relationships with our clients. You will be the trusted advisor, ensuring that our partners maximize the commercial benefits of our service while driving long-term contract success. Through proactive client engagement, data-driven insights, and innovative problem-solving, you will champion our mission to enhance workforce … suite, providing a procurement platform which enables clients to procure and manage Statement of Work contracts in a compliant, streamlined and consistent manner. Our service involves a combination of an intuitive software platform and subject matter procurement specialists supporting clients with projects of all size, scale and complexity. Client ...

monitoring customer satisfaction with IT services, ensuring industry best practice is applied, and reviewing business needs against the annual Trust plan to align IT service delivery. IT Operations & Administration – Overseeing all IT applications used across GOSH, managing the Trust’s datasets and ensuring data availability, driving continuous improvement … processes, and acting as an escalation point around the troubleshooting of hardware, software and cloud‐based services. Service Level Management – Ensuring IT support meets agreed service levels, reviewing third‐party performance against KPIs, managing supplier relationships, and overseeing the contract for the Electronic Patient Record (EPR) remote hosting. ...