will be responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre, with a primary focus on risk management, enhancing the quality of the servicedelivery through effective support of the Data Centre Engineering Manager when stepping into the Data Centre engineering manager role when covering. You will be supporting the Engineering Manager … in the overall delivery of day-to-day operations in line with their process and procedures. The 2IC Shift Technician will be HV Authorised and will have a proficient understanding of the roles and responsibilities of the Data Centre Shift Leader, to ensure continuous operational standards. You will be authorised to issue PTW, ensuring compliance with method statements, risk … contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures. Support the Data Centre Shift Leader in the day to day operational delivery of all planned, reactive, corrective and project related works. Person specification Previous experience in Data Centre or Critical Environment operations. HNC/HND in relevant field or associated Electrical More ❯
Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality
a multi-client portfolio, acting as the primary liaison. Develop and implement innovative hospitality strategies aligned with client objectives, enhancing guest experience, and ensuring strong commercial performance. Continuously improve servicedelivery through guest feedback, menu innovation, and evolving service models. Foster a culture of high performance, accountability, and collaboration within operational and front-of-house teams. Candidate More ❯
aspects of all audio-visual, video conference, display, and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support.Working hours are primarily between the core hours of 7:00 am 7:00 pm (Mon-Fri) based on a 40-hour … change at short notice, with the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the ServiceDelivery team to provide support on client sites for general BAU AV support and Events support where required. To operate and support presentations, conferences, collaboration, and associated control … accommodate last-minute changes to rotas and shift patterns. Strong drive to continually learn and adapt to multiple clients, their technologies, and support practices. High-level corporate AV customer service skills both verbal and written to deal with both internal and external customers across multiple clients. Positive attitude to all situations. Ability to adapt to new clients and to More ❯
landscape, and wants to be part of a business on the cusp of major scale. Key Responsibilities Own and grow strategic client relationships, ensuring long-term success and value delivery Identify and capitalise on new business opportunities within existing and target accounts Collaborate closely with the CEO and leadership team to shape go-to-market strategies Act as the … voice of the client internally, influencing product development and servicedelivery Work cross-functionally with Sales, Product, and Operations to ensure seamless execution Track and report on account performance, forecasting revenue and identifying risks Represent the company at industry events, client meetings, and strategic presentations About You Proven track record in strategic account management or business development Experience More ❯
the Team Services Sales is one of the most strategic growth areas for Cisco in the UK&I. Our team is essential in accelerating the adoption of Cisco's service and software solutions, expanding our presence across industries, and growing customer satisfaction. As we evolve our Go-to-Market model to focus on Services, Software, and Solutions, we seek … This is a unique opportunity for a seasoned sales, services, or consulting leader to guide a high-impact team at the center of Cisco's shift toward customer-centric, service-led engagements. Key Responsibilities Vision & Leadership Define and communicate a compelling vision for Services and Software Sales aligned with Cisco's UK&I priorities and global strategy. Sales Strategy … planning, customer value creation, and Challenger-based sales methodologies. Market Development & Innovation Identify market opportunities and trends to expand Cisco's services portfolio. Drive innovation through digital and automated servicedelivery to enhance customer value. Financial Ownership Own financial targets across bookings, revenue, and OPEX. Ensure accurate forecasting and deliver deep insights into financial and market performance. Cross More ❯
acquisitions and upgrades. . Your core responsibilities Maintain all elements of IT Infrastructure, supporting and optimising key functional areas, particularly server infrastructure and all local onsite infrastructure. Monitor IT service performance, availability and capacity Ensure data centre capacity is measured and provide regular capacity reports and appropriate availability Test and document disaster recovery and business continuity plans Apply technical … support concepts to deliver the highest standard of technical support Support the review of system architecture and recommend improvements in line with ServiceDelivery Provide day to day consultation, training, instruction, troubleshooting and problem solving to the IT Department and group business units for hardware, software, network and related computer systems and peripheral devices. . Our essential requirements More ❯
Northampton, Northamptonshire, England, United Kingdom
The Search Consultant
number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless servicedelivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯
Birmingham, West Midlands, England, United Kingdom
The Search Consultant
number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless servicedelivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯
Delivery Practice Manager - Data & AI, Professional Services Job ID: AWS EMEA SARL (Italy Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants … Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity … ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
Category Manager - Information Technology at the University of Manchester, you will take ownership of a diverse portfolio encompassing software acquisition, hardware procurement, cloud infrastructure management, licensing negotiations, and managed service contracts. Your day-to-day responsibilities will involve collaborating with cross-functional teams to understand evolving technical needs while driving value through competitive tendering processes. You will be instrumental … with hands-on contract management while maintaining open communication channels with both internal stakeholders and external partners. Develop and implement effective category strategies across all IT, digital, and technology service areas to ensure alignment with the university's strategic objectives. Lead high-value tenders and complex contract negotiations for software, hardware, cloud solutions, digital infrastructure, licensing agreements, and managed … of public procurement regulations ensures you can navigate complex compliance requirements confidently. Familiarity with software licensing models, digital frameworks such as G-Cloud or similar platforms, and cloud-based servicedelivery mechanisms. Excellent stakeholder engagement skills that enable you to build trusted relationships across technical teams and non-technical departments alike. Strong supplier management capabilities including contract negotiation More ❯
Stanford-Le-Hope, Essex, South East, United Kingdom
Streamline Recruitment
key role in expanding and improving the companys regional and national transport reach. Youll be responsible for leading a high-performing team, optimising routes and fleet performance, and ensuring service standards and compliance are consistently met. Main responsibilities will include: Developing the transport network across the UK to support business growth Leading a team and aligning day-to-day … smart planning Managing contracts and negotiating with key transport partners and suppliers Ensuring compliance with transport regulations and internal operational procedures Collaborating across departments to support wider logistics and servicedelivery Supporting transport projects and introducing new ways of working What were looking for: A solid understanding of UK/EU transport legislation and fleet management Experience managing More ❯
Boston Spa, Yorkshire, United Kingdom Hybrid / WFH Options
Digital Preservation Coalition
Location: Boston Spa or St Pancras, UK Type: Full-Time Are you skilled in maintaining systems, applications, and services? Do you want to work with diverse teams to enhance servicedelivery? The British Library is implementing a new Digital Repository on Microsoft Windows servers and seeks enthusiastic support staff to ensure its success. As an Application Specialist in … offer a hybrid working environment, averaging one day a week onsite, with flexible arrangements such as three days onsite one week and two weeks remote. Our focus is on delivery and achieving outcomes. More ❯
Location: Boston Spa or St Pancras, UK Type: Full-Time Are you skilled in maintaining systems, applications, and services? Do you want to work with diverse teams to enhance servicedelivery? The British Library is implementing a new Digital Repository on Microsoft Windows servers and seeks enthusiastic support staff to ensure its success. As an Application Specialist in … offer a hybrid working environment, averaging one day a week onsite, with flexible arrangements such as three days onsite one week and two weeks remote. Our focus is on delivery and achieving outcomes. More ❯
efficient, and reliable medical equipment and systems that directly support frontline healthcare services. About the Role As Team Leader, you'll be responsible for the day-to-day operational delivery of Health Technology Management (HTM) services across the equipment lifecycle-from procurement and installation to maintenance and decommissioning. You will not only manage and lead others but also remain … improvement, and cost-efficiency across operations. Build team capacity and support workforce development and retention strategies. Collaborate with internal stakeholders, external vendors, and national HTM partners. Ensure high-quality servicedelivery, KPI tracking, and effective contract management. Provide strategic and operational leadership, including budgeting and planning. What You'll Bring Essential : Tertiary qualification in Clinical or Biomedical Engineering … dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community . We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to Apply We will review applications as received and may proceed with the More ❯
for effective inspection, operation and maintenance of all associated MEP assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the servicedelivery through effective technical engineering capabilities. As an electrical biased engineer you expected to take the lead in the Planned, Corrective and Reactive Maintenance tasks as well as … Centre in a competent, and confident manner (Biased towards Electrical within the facility). Making recommendations for improvement and providing concise technical reports when required. Ensure that Specialist Vendors service visits are completed efficiently, and quality of work has been inspected and recommendations are communicated to the duty Shift Leader/Assist Chief Engineer. To provide backup as engineering More ❯
will do: Program Development: Create and deliver enablement content and programs aligned with company OKRs and the evolving needs of our international reseller ecosystem (e.g. sales, pre-sales, technical, servicedelivery) Onboarding and Training: Optimize and own comprehensive onboarding programs for new partners, collaborating with Partner Development Managers to ensure they gain a foundational understanding of Instructure products … partner to internal teams, including Channel Sales & Operations, Solutions Engineering, Marketing, RevOps, Product, and CX, to align channel enablement initiatives with broader company priorities and ensure consistent messaging. Webinar Delivery: Plan, produce, and deliver engaging webinars and live sessions for partners on an ongoing basis to provide upskilling, product updates, competitive positioning, and best practices. Tooling and Resources: Collaborate More ❯
up-to-date technology services. About the Role This position offers an excellent opportunity to develop and support The National Archives' technology systems. You will be part of the Service Operations Team, focusing on Device, Configuration, and Asset Management, and collaborating with ServiceDelivery Teams on deploying end-user technologies such as desktops, laptops, and mobile devices. … You will play a key role in shaping how configuration management and asset processes are implemented, leveraging your industry knowledge and best practices to foster a high-performing, service-oriented team environment. We provide access to excellent learning resources and training to support your ongoing professional growth. More ❯
drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we … cadence) -Fluent Finnish and English, and with technical acumen, with a demonstrated track record of driving emerging/disruptive technologies like open source software, virtualization and Software as a Servicedelivery models PREFERRED QUALIFICATIONS -Master's degree in a technical discipline and/or MBA or equivalent -Good understanding of the Finnish public sector and partner landscape. We More ❯
and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and ServiceDelivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular … Oversee efficient handling of customer complaints within defined frameworks Manage escalations, ensuring timely resolutions and clear stakeholder communication Skills and Experience Required: Strong background in both CX strategy and delivery, with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT More ❯
delivering value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We are responsible for digitizing food service distributors with our AI technology. With Choco AI, voicemail, email and SMS orders are automatically processed into a vendor's system within seconds allowing them to run a more … or a similar role Strong communication skills with the ability to articulate technical information clearly to both internal and external stakeholders Detail-oriented with a commitment to high-quality servicedelivery Data entry pro ensuring accuracy and efficiency in every task Ability to troubleshoot and resolve client issues proactively You are a huge team player and have a More ❯
Bromsgrove, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
AFH Wealth Management
Manager, you will be responsible for: Leading, supporting and motivating a team of Business Systems Executives and Administrators. Overseeing the allocation of workloads and manage team capacity, ensuring efficient servicedelivery of all mandatory tasks and project work is delivered within the set SLA's/agreed deadlines. Developing a positive culture of delivering feedback to Operational Teams. … employees' great work we are all invited to our annual Christmas and Summer parties. Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit. Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year's service. Health and wellbeing - The MediCash app More ❯
NuORDER by Lightspeed is looking for an Integration Support Specialist to join our ServiceDelivery team in Europe! In this role, you will be responsible for driving the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. … Comfortable multi-tasking and juggling competing/changing priorities to ensure client issues are responded to quickly Solid writing and presentation skills to ensure clients are delighted with the service Understanding of SQL, Javascript, SaaS, CRM, ERP and APIs a plus Above all else, able to think beyond the status quo with a can-do attitude and an appetite More ❯
drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we … cadence) -Fluent Dutch and English, and with technical acumen, with a demonstrated track record of driving emerging/disruptive technologies like open source software, virtualization and Software as a Servicedelivery models PREFERRED QUALIFICATIONS -Master's degree in a technical discipline and/or MBA or equivalent -Good understanding of the Dutch public sector and partner landscape Amazon More ❯
Have experience with or be able to pick up Python, R, SPSS Ability to work to tight deadlines Good written and oral communication skills Commitment to high standards of servicedelivery A professional approach and can-do attitude Please contact John Devlin for more information We have a large volume of applications for these roles, if we have More ❯
Investigating and resolving incidents. Fulfilling requests. Assisting with problem investigations. Identifying and generating support documentation. Providing technical coaching. Ensuring adherence to agreed standards and procedures. Providing technical support and servicedelivery to our client's customers. With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide a consistently positive customer experience. More ❯