276 to 300 of 423 Service Management Jobs in England

validate security telemetry coverage audit policy configuration, log forwarding/collection, event quality (normalisation, time sync, enrichment). Deliver vulnerability, patch and configuration management end-to-end authenticated scanning enablement, triage, remediation, re-test and evidence of closure. Document exceptions and compensating controls where remediation is not immediately feasible. …/or cloud (OS, compute/virtualisation, storage, backup/recovery, enterprise networking). Implementing and maintaining secure build standards (hardening, baseline configuration, secure management access) and remediating configuration drift. End-to-end vulnerability management: scoping, authenticated scanning enablement, triage/prioritisation, remediation, re-test/verification ...

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLAs Escalate issues as appropriate in accordance ...

Entra ID/Azure AD, Intune, Exchange Online, SharePoint) Familiarity with automation and tooling such as PowerShell, Azure DevOps/Git, and monitoring/management platforms Ability to manage workload across multiple projects, prioritising effectively and working to agreed timelines and budgets Understanding of IT service management ...

aligned to business growth. You will oversee IT operations within a Microsoft ecosystem, strengthen cyber security and data governance, and drive improvements in service management, processes and employee experience. Working cross-functionally, you’ll lead onboarding, systems management, infrastructure expansion and compliance, acting as the central … improvements Develop and deliver the IT roadmap aligned to business goals Evaluate and implement new technologies Own IT budgeting and resource allocation Project & Change Management Lead major IT projects, including M&A integration Oversee global office technology changes (openings, closures, relocations) Deliver projects on time and within budget Drive ...

This executive governance role is responsible for the oversight, delivery, and commercial performance of the EANI EdIS contract, ensuring Bromcom meets all contractual obligations, service commitments, and governance standards. The role covers contract management, customer relationship leadership, service management support, and the executive oversight of delivery ...

work. You'll turn compliance from a necessary burden into a genuine asset that accelerates enterprise sales. You'll approach procurement not as cost management, but as a way to level up every team by getting them the right tools and partnerships. The right person will be obsessed with … What You'll Own IT Operations Build AI‐powered workflows that make onboarding, offboarding, and day‐to‐day IT support nearly invisible Design self‐service systems that scale with the company without requiring proportional headcount growth Own the device lifecycle with automation‐first thinking: provisioning, deployment, recovery, and secure ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user … focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given ...

solutions that directly support business objectives. Leading a team of 10 and managing a substantial budget, the role oversees key areas including business relationship management, project and change delivery, application management, IT operations, vendor partnerships, and risk and compliance. A critical focus of the role is driving standardisation … with excellent understanding of business processes and organisational priorities. Demonstrated experience in developing IT strategies and translating them into practical business plans. Strong vendor management expertise, including consolidation initiatives and supplier performance optimisation. Experience leading complex change and transformation programmes, with the ability to manage stakeholders and navigate conflict ...

Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy … different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Job description Job responsibilities The opportunity We are seeking an exceptional Chief Digital Information Officer ...

technical IT support, advice and guidance to staff, students and head office employees where necessary Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated Ensuring that IT support tickets are resolved within … identify the underlying cause Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Excellent spoken ...

technical IT support, advice and guidance to staff, students and head office employees where necessary Ensuring IT Support needs are logged appropriately on the Service Management system, retaining ownership of IT support tickets and ensuring users are kept updated Ensuring that IT support tickets are resolved within … identify the underlying cause Notifying key contacts within the Federation and Academies under your care on detection of a major incident affecting the service or our ability to deliver a service WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Excellent spoken ...

organisation in their search for an experienced IT Manager to join their friendly and collaborative team. This role offers a balance of strategic oversight, service management, and hands-on technical leadership. Key Responsibilities Oversee the organisation’s IT services, including management of third-party suppliers and associated … budgets. Ensure SLAs and service standards are established, monitored, and consistently met. Act as the primary escalation point for 2nd line support technicians. Maintain adherence to GDPR and data security frameworks Take a proactive, hands-on approach to resolving complex technical issues as they arise. Experience & Skills Required Proven ...

professional whos excited to make a real difference for students? The University of Portsmouth is looking for an ambitious and technically skilled Senior Service Delivery Analyst to join our Student Service Delivery (SSD) team. This is an exciting opportunity to play a key role in delivering innovative … will work with systems that shape the student experience every day. As part of a forward-thinking team, you will develop your expertise in service management and ITIL best practice, gain access to further technical training, and have opportunities to lead projects and contribute to major University-wide ...

automated reporting by acting as the first point of contact for HR system queries, troubleshooting, and guiding staff on system functionality, process Improvement, vendor management and compliance with data protection and security standards. Essential skills: • 3–5 years’ experience in systems administration, IT engineering, or advanced support roles. • Experience … with implementing and maintaining HR information systems. (e.g., Sage People, PeopleSoft, Workday, SAP SuccessFactors) • Experience in Learning Management Systems (e.g. Learn Amp or similar enterprise systems). Experience working with major HRIS platforms, LMS, Recruitment, Payroll and Onboarding systems. • Expertise in setting up user roles, permissions, and automated workflows ...

Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy … different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Job responsibilities The opportunity We are seeking an exceptional Chief Digital Information Officer to lead and transform our digital, data and technology ...

Manage customer engagement and project documentation throughout the lifecycle Identify and manage risk, contract deviations, and change Work cross-functionally with sales, engineering, and service management teams Produce high-quality checkpoint and project reports Support scoping and qualification of new opportunities Skills and Experience Proven project management experience in a commercial, customer-facing setting PRINCE2, Agile, and/or APMP qualified Strong leadership, communication, and stakeholder management skills Ability to manage multiple workstreams autonomously Full UK driving licence JIRA and MS Project experience beneficial Salary: £75,000 – £85,000 depending on experience ...

Bicep, ARM templates). • Familiarity with tools such as Power BI or Synapse Analytics. • Experience with scripting languages such as Python. • Exposure to IT service management tools (e.g. ServiceNow). • Experience in consultancy or multi-client environments. • Knowledge of monitoring tools such as Azure Monitor and Log Analytics. ...

excellent problem-solving skills Ability to manage and prioritise a varied workload effectively Desirable Skills Experience with an IT ticketing system (e.g. Freshdesk, Jira Service Management, Zendesk) Knowledge of Azure Active Directory/Entra ID Familiarity with remote desktop tools (e.g. TeamViewer, AnyDesk) CompTIA A+, Microsoft certifications ...

networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations … Excellent communication and stakeholder management skills, with the ability to work independently and collaboratively Job Offer A salary ranging from 45,000 to 50,000 per annum. Opportunities for professional growth. A collaborative and supportive working culture in a not-for-profit environment. Comprehensive benefits package (details ...

days onsite in central Birmingham, and a great benefits package as outlined at the bottom. Responsibilities: Be the key individual responsible for the maintenance, management and design of their nearly 100% Azure based infrastructure environment. Provide thorough technical systems support to both internal and external customers. Identify operational problems … documenting methods of troubleshooting and correction for future use in the form of work instructions. Troubleshoot, resolve, implement or escalate Incidents, service requests or alerts as required. Follow IT Service Management Processes as dictated by SOPs. Ensuring all IT systems function within the parameters of the SLAs. ...

operation of Palantir platforms and associated MLOps services, ensuring availability, performance and a strong user experience. Establish and run service management processes including incident, problem and change management, supported by clear documentation and runbooks. Define and embed standard MLOps patterns covering model development, deployment, monitoring and lifecycle …/CD, automation, monitoring and model governance. Experience working closely with security, risk and governance teams to evidence controls and support audits. Confident stakeholder management skills, able to balance delivery speed, cost and risk across technical and non technical teams. A service owner mindset with a focus ...

secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities * Lead the end to end delivery of remote … plans, architecture alignment packs, and governance artefacts. * Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. * Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. * Collaborate with service management ...

programme direction, ensuring delivery excellence, and supporting the expansion of client relationships. Key Responsibilities Lead large or multi-workstream transformation programmes Provide senior stakeholder management across business and technology leadership Drive programme governance including scope, delivery quality, and risk management Partner with architects and delivery leaders to shape … facing delivery responsibility Experience managing senior stakeholders across business and technology functions Demonstrated ability to govern multi-stream delivery programmes Strong understanding of enterprise service management and transformation initiatives Experience leading consulting teams and delivery structures Desirable Experience Multi-module ServiceNow experience (e.g. ITSM, HRSD, CSM, ITOM ...

HTML, CSS, and ServiceNow Scripting languages. ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications are highly preferred. Strong understanding of IT service management (ITSM) and IT operations management (ITOM) processes If you receive suspicious outreach claiming to be from us, please contact ...