Customer Service Jobs in Hampshire

1 to 25 of 73 Customer Service Jobs in Hampshire

Local Business Development Manager

Portsmouth, Hampshire, United Kingdom
Pembrook Resourcing
businesses (SMEs). You will have responsibility for the full sales process from initial enquiry through to handover. Key Responsibilities - Achieving vehicle sales and profit targets, and vehicle related service objectives by providing premier customer service and consultation. Selling cars and achieving profit targets Handling all customer enquiries by providing premium customer service Creating … maintaining positive relationships with existing customers Essential Requirements - Proven track record of B2B sales/business development Ability to maximise sales opportunities and profitability Excellent rapport building skills Strong customer focus and customer service skills A target driven attitude and ability to work within a high-pressured environment Full valid UK driving licence and eligibility to work More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 55,000 Annual
Posted:

IT Recruitment Resourcer / Account Manager - Southampton

Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
your ability, aid your development and ensure you perform at your highest possible level by providing you with first-class on the job training. Ideally, you will have good customer service skills, good written and verbal communications skills; strong relationship building ability; good organisational skills; effective time management; be a team player and be able to work under … pressure to meet deadlines. If you have a background in customer service from membership sales, account management, charity, direct marketing, door-to-door sales, financial services, call centre etc then please apply. You do not need any prior technical IT knowledge as this will be learnt on the job. This is an excellent environment for someone who has … Recruitment Consultant, Graduate, IT Resourcer, IT Graduate, Recruitment, Sales, Account Manager, Southampton, Hampshire, trainee recruitment consultant, sales, contact centre, call centre, retail, membership sales, charity, tech, technology, target, objectives, customer service, customer-facing, recruitment, resource, account management. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Recruitment Resourcer / Account Manager - Southampton

portsmouth, hampshire, south east england, united kingdom
Spectrum IT Recruitment
your ability, aid your development and ensure you perform at your highest possible level by providing you with first-class on the job training. Ideally, you will have good customer service skills, good written and verbal communications skills; strong relationship building ability; good organisational skills; effective time management; be a team player and be able to work under … pressure to meet deadlines. If you have a background in customer service from membership sales, account management, charity, direct marketing, door-to-door sales, financial services, call centre etc then please apply. You do not need any prior technical IT knowledge as this will be learnt on the job. This is an excellent environment for someone who has … Recruitment Consultant, Graduate, IT Resourcer, IT Graduate, Recruitment, Sales, Account Manager, Southampton, Hampshire, trainee recruitment consultant, sales, contact centre, call centre, retail, membership sales, charity, tech, technology, target, objectives, customer service, customer-facing, recruitment, resource, account management. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ More ❯
Posted:

Service Desk Analyst

Farnborough, Hampshire, South East, United Kingdom
Sopra Steria
to develop your IT career? Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building a new team of Service … of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking for people to resolve each query with using outstanding customer service skills, action whatever they have been trained to do and highlight the more complicated issues to the appropriate colleagues. We also want our team to take ownership … a mix of days and nights and be based on site at our location in Farnborough. What you'll be doing: Successfully handling IT related queries to support the service delivery, within contractually agreed time frames. Delivering exceptional customer service to a variety of customers across the business. Taking ownership of each query and fulfil the necessary More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Support Executive

Eastleigh, Hampshire, England, United Kingdom
Neoci Ltd
equity firm, they are targeting significant growth over the next 3–4 years, with a strong focus on the SME and SoHo markets. Our mission is to deliver exceptional customer service at every stage. With over 18 years of industry experience, they have developed deep expertise in website development and telephony solutions. They are trusted by major brands … and equally proud to support local businesses that rely on them for reliable, high-quality service. The Role You will work in a collaborative customer service team who work across VoIP, Telephone Numbers, Broadband, Websites, PPC, SEO and social media, ensuring every customer interaction is handled professionally and efficiently Handling inbound calls, payment calls, and general enquiries … Processing new orders (telephone numbers, websites, broadband, etc.) Setting up call diverts and reinstating services Liaising with suppliers and keeping customers updated Spotting opportunities to enhance the customer experience Managing cancellations with care and accuracy About You Previous customer service experience (essential) Friendly, professional telephone manner Strong IT skills (Microsoft Word, Excel, must be able to do More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Dynamics 365 Architect - Customer Engagement (CE)

Southampton, UK
Hybrid/Remote Options
Areti Group | B CorpTM
Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯
Employment Type: Full-time
Posted:

Dynamics 365 Architect - Customer Engagement (CE)

Basingstoke, Hampshire, UK
Hybrid/Remote Options
Areti Group | B CorpTM
Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯
Employment Type: Full-time
Posted:

Dynamics 365 Architect - Customer Engagement (CE)

Portsmouth, Hampshire, UK
Hybrid/Remote Options
Areti Group | B CorpTM
Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti … presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look … Provide technical leadership and mentoring to project teams. Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs. Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance. Define and implement integrations with Azure services and third-party applications. Research, evaluate, and deliver AI-powered solutions using More ❯
Employment Type: Full-time
Posted:

Service Desk Technician Apprentice

St Andrew's House, Portsmouth Road, Esher, Surrey, England
KELTBRAY LIMITED
Reporting to the IT Manager, the Service Desk Technician Apprentice will learn and become familiar with the processes, procedures, and policies of the wider group IT Service Desk Team. Role The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. … installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support. Duties & Responsibilities Primary: Assist in providing end-user support to … out-of-hours, weekend, or bank holiday work as needed for business continuity and learning Secondary: Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation Good level of working IT knowledge and practices Support the onboarding and offboarding More ❯
Employment Type: Advanced Apprenticeship
Salary: Competitive
Posted:

IT Support Analyst

Whiteley, Segensworth, Hampshire, United Kingdom
Workshop Recruitment
Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. More ❯
Employment Type: Contract
Rate: £27000 - £28000/annum £27-28K
Posted:

IT Support Analyst

Fareham, Hampshire, South East, United Kingdom
The Workshop
Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. More ❯
Employment Type: Contract
Rate: £28,000
Posted:

Junior Application Support Analyst

Southampton, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Anson Mccade
the world of technology? Were looking for a motivated individual to join us as a Junior Application Support Analyst . This is the perfect opportunity for someone with strong customer service skills who wants to build a future in tech. Why Join Us? Clear Career Path: Start as a junior and progress into mid-level and beyond. Hybrid … Youll Do Provide support for our business applications. Troubleshoot issues and assist users with queries. Learn and grow your technical knowledge alongside experienced professionals. What Were Looking For Previous customer service experience (essential). An interest in technology and problem-solving. Understanding of merchant business processes (purchase and sales cycle) is a bonus. Strong communication skills and a More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Service Local Delivery

Basingstoke, Hampshire, England, United Kingdom
SNG (Sovereign Network Group)
We have an opportunity for an IT Service Local Delivery Analyst to join our team in Basingstoke. This is a full time, fixed term role until December 2026 . The starting salary is £39,000 - £45,000 depending on experience. The Role: This IT Service Local Delivery Analyst role will be primarily responsible for all aspects of our … Joiners, Movers and Leavers (JML) process. This will include laptop builds, account creation, the return of equipment, and updating our CMDB. You'll also support with our IT Service - Local Delivery when needed. The role will be based in the office 5 days a week. What we need from you: As an IT Service Local Delivery Analyst you … ll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies. You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service More ❯
Employment Type: Contractor
Rate: £39,000 - £45,000 per annum
Posted:

Senior Dynamics 365 Functional Consultant

Southampton, UK
Areti Group | B CorpTM
Senior Dynamics 365 Functional Consultant United Kingdom (Remote) Dynamics 365 Customer Engagement (CE) - Sales, Customer Service, Field Service, or Marketing. Clear progression path with regular performance and salary reviews. £75,000–£80,000 base salary + excellent company benefits. Paid professional development, including certifications and training. Areti are partnering with a leading, award-winning Microsoft Partner … in people and technology, this organisation offers a genuine opportunity to step into a leadership role. We're looking for a Senior Dynamics 365 (D365) Functional Consultant with strong Customer Engagement (CE) expertise to join a high-performing team and take ownership of delivering modern, high-impact Microsoft solutions. This position offers clear career progression with performance and salary More ❯
Employment Type: Full-time
Posted:

Senior Dynamics 365 Functional Consultant

Portsmouth, Hampshire, UK
Areti Group | B CorpTM
Senior Dynamics 365 Functional Consultant United Kingdom (Remote) Dynamics 365 Customer Engagement (CE) - Sales, Customer Service, Field Service, or Marketing. Clear progression path with regular performance and salary reviews. £75,000–£80,000 base salary + excellent company benefits. Paid professional development, including certifications and training. Areti are partnering with a leading, award-winning Microsoft Partner … in people and technology, this organisation offers a genuine opportunity to step into a leadership role. We're looking for a Senior Dynamics 365 (D365) Functional Consultant with strong Customer Engagement (CE) expertise to join a high-performing team and take ownership of delivering modern, high-impact Microsoft solutions. This position offers clear career progression with performance and salary More ❯
Employment Type: Full-time
Posted:

Senior Dynamics 365 Functional Consultant

Basingstoke, Hampshire, UK
Areti Group | B CorpTM
Senior Dynamics 365 Functional Consultant United Kingdom (Remote) Dynamics 365 Customer Engagement (CE) - Sales, Customer Service, Field Service, or Marketing. Clear progression path with regular performance and salary reviews. £75,000–£80,000 base salary + excellent company benefits. Paid professional development, including certifications and training. Areti are partnering with a leading, award-winning Microsoft Partner … in people and technology, this organisation offers a genuine opportunity to step into a leadership role. We're looking for a Senior Dynamics 365 (D365) Functional Consultant with strong Customer Engagement (CE) expertise to join a high-performing team and take ownership of delivering modern, high-impact Microsoft solutions. This position offers clear career progression with performance and salary More ❯
Employment Type: Full-time
Posted:

Service Desk Analyst

Eastleigh, Hampshire, South East, United Kingdom
Blake Morgan LLP
We have an immediate opening for a IT Field Service Analyst within our Southampton office for an initial 6 month fixed-term contract. Suitable applicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users across … well as providing support to the IT project teams. You will share problem resolution and ideas for colleagues in your office with the support of a team of Field Service agents in each of our other offices, and contribute to a central knowledge base and best practice processes. The role reports to the IT Field Services Team Leader. An … eye for best practice, organisation and a passion for IT and client customer service is more important than specific technical specialism, although you will need to demonstrate a good breadth of experience in providing IT technical support. Given the nature of the role we do require attendance in our Southampton office (Chandlers Ford) from Monday to Friday. Occasional More ❯
Employment Type: Temporary
Posted:

First Line Support / Service Desk Analyst

Southampton, Hampshire, South East, United Kingdom
Method-Resourcing
AD, Windows 10/11 , and core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with the Microsoft stack (M365, Active More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Senior Helpdesk Analyst

Fareham, Hampshire, England, United Kingdom
Matchtech
Our client seeks a Senior Helpdesk Analyst for a contract role within the technology sector. This position is vital for maintaining IT service continuity across the business and ensuring customer satisfaction. Key Responsibilities Own and resolve high priority incidents where outages impact business continuity or customer trading. Perform data restoration as part of disaster recovery processes to … ownership, quality, and consistency. Ensure internal and external customers are informed of progress on outstanding issues and requests. Be actively involved in the development and improvement of the Technology Customer Service Desk. Seek and drive opportunities to improve, innovate, and develop processes for the benefit of the team and our customers. Work to a schedule, utilising workforce management … tools. General duties will include assigned outbound incident investigation, system alerts, proactive AM and PM tasks, Critical Incidents and Outages, and Customer Care support (complaints and escalations). Skills and Experience Demonstrable written and verbal communication skills, with the ability to communicate in non-technical, user-friendly language. Basic understanding and application of SQL, Linux, PowerShell, BASH. Good understanding More ❯
Employment Type: Contractor
Rate: £160 - £190 per day
Posted:

AV Account Manager

Basingstoke, Hampshire, United Kingdom
Northamber PLC
the professional Audio-Visual (AV) market. This position is ideal for a motivated sales professional who thrives in a fast-paced distribution environment, with a passion for AV technology, customer service excellence, and solution-based selling. Key Responsibilities Account Management Manage a portfolio of existing AV reseller and integrator accounts, ensuring strong relationships and customer satisfaction. Proactively … and revenue streams. Sales & Commercial Activity Achieve and exceed monthly sales and margin targets. Prepare competitive quotations and negotiate pricing within approved frameworks. Maintain accurate CRM records of all customer interactions, opportunities, and forecasts. Product Knowledge & Vendor Liaison Develop a strong understanding of the AV product portfolio, including displays, projection, collaboration systems, control, and signal management. Work closely with … vendor partners and internal product specialists to ensure customer solutions are technically sound and commercially viable. Keep up to date with new technologies, promotions, and industry developments. Internal Collaboration Coordinate with logistics, purchasing, marketing, and technical teams to ensure smooth order processing and customer satisfaction. Provide feedback to product and marketing teams on market trends, customer feedback More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Support Engineer

Ringwood, Hampshire, South East, United Kingdom
entrust IT
2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT … culture, and challenges that genuinely stretch your skills. What You'll Be Doing: As a 2nd Line IT Support Engineer , you'll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with … Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive them through to resolution Support a wide variety of clients, infrastructures, and technologies Occasionally visit customer sites (no daily travel!) Every day brings something different — no two networks, clients, or challenges are the same. What You Bring: A logical, methodical approach to troubleshooting Strong communication More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Analyst

Southampton, Hampshire, United Kingdom
Tria
Support Consultant £26,000 - £28,000 per annum + benefits Southampton - Full Time, On Site (5 days) We are representing a leading software solutions provider seeking a proactive and customer-focused Application Support Consultant to join its support team full-time on site in Southampton. This is an excellent opportunity to work in a dynamic environment, providing high-quality … remote support and troubleshooting technical issues for a diverse customer base. You'll play a key role in ensuring smooth operations and delivering exceptional service. Key Responsibilities Provide front-line support via telephone, email, and remote access. Troubleshoot and resolve technical issues, escalating where necessary. Document software defects and liaise with developers for fixes. Apply configuration changes and upgrades … to live environments. Support customer implementations and site go-lives. About You Experience in a customer service or support role. Strong communication skills with a confident telephone manner. Ability to manage and prioritise workload effectively. Experience in software support or ERP systems is advantageous. Employee Benefits 25 days annual leave plus bank holidays. Private healthcare. Exercise reimbursement More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

2nd Line Engineer (Multiple Roles)

Fareham, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Sterling Bridge Limited
Skills: Proven experience supporting Windows Server, Microsoft 365 & Active Directory Solid understanding of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V/VMware) Excellent troubleshooting and customer service skills MSP experience is ideal , but not essential Exclusive Benefits: £35,000 - £40,000 Salary Hybrid working model (2 days WFH) Multiple roles available across the technical More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

IT Project Engineer

Whiteley, Hampshire, United Kingdom
Tailor Made Technologies
customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project More ❯
Employment Type: Permanent
Posted:

IT Project Engineer

Fareham, Hampshire, South East, United Kingdom
Get Staffed Online Recruitment
customers' strategic goals, our in-house teams tailor our services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project More ❯
Employment Type: Permanent
Posted:
Customer Service
Hampshire
10th Percentile
£25,256
25th Percentile
£26,000
Median
£29,500
75th Percentile
£34,250
90th Percentile
£41,000