26 to 50 of 103 Customer Service Jobs in Hampshire

looking to start their career within IT Support. Full training and ongoing development will be provided. If you enjoy technology, have strong customer service skills, and are keen to learn, we'd love to hear from you. Key Responsibilities Provide first-line support to customers via phone, email … escalate more complex cases to senior engineers when required. Support customers with remote access and connectivity issues. Accurately log support tickets and maintain customer records within the helpdesk system. Assist with the installation and configuration of new hardware and software. Attend customer sites alongside senior engineers to support ...

Organisations across the globe depend on us to help secure and connect their digital infrastructures.In support of our continued growth, we are seeking a Service Operations Administrator to join our Service Business team. This is a varied and evolving role that combines operational administration, service renewals, logistics … coordination, asset management and supplier engagement. We are specifically seeking candidates with previous experience working within a cyber security, Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) services environment.Working within a small and highly collaborative team, you will play a key role in ensuring operational processes ...

date: ASAP Responsibilities: Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance, and technical support Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion Handling incoming service requests, identifying … recording common product faults Providing customers with accurate updates and feedback on completed service work Working closely with Sales, Engineering, and Product teams to support new products and deliver high-quality after-sales service Supporting the development and improvement of procedures for effective service and record management ...

Security Service Engineer Andover & Surrounding Areas £38,000 Basic | OTE £50,000+ | Small Patch | Excellent Benefits Benefits Include: Company van & fuel card Personal use of company van Travel time paid after 30 minutes each way OTE of £50,000+ 1 in 6 call-out rota with excellent additional earnings … + bank holidays Buy up to an additional 6 days' holiday each year Sick pay from day one 5% pension contribution 4x Death in Service Digital GP service through Aviva Employee discounts with major retailers Ongoing manufacturer training Genuine internal progression opportunities Join ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working Hours … probation period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience of: Ensuring ...

week. Responsibilities as a Technical Sales Advisor: Provide sales, technical and commercial support. Receive and process sales enquiries/quotations. Developing and maintaining strong customer relationships to foster loyalty and repeat business. Maintain and update CRM database. Capture and record relevant sales and technical data as required. Provide … exceptional level of customer service at all times. Build relationships with other departments, such as accounts and warehouse. Requirements for this position: Excellent telephone manner Previous customer service experience Confident Microsoft user Strong attention to detail Own transport due to rural location The Technical Sales Advisor ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

Role – Service Desk Engineer (DV Clearance) Location – Hybrid, Farnborough 2-3 days a week Contract – Initial 6 months Rate - £300 to £350 per day Start – ASAP You must hold active DV Clearance to be eligible for this role. This role has been deemed Outside IR35. The Opportunity Our client … looking for a talented Service Desk Engineer to join their growing technical support team, providing essential IT support within a highly secure environment. This is an excellent opportunity for someone who enjoys solving technical problems, delivering outstanding customer service, and working with modern Microsoft technologies. ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Field Service Engineer EPoS & IT Support Portsmouth Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across Retail, Hospitality … Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform ...

advisor relationships with key decision makers through face-to-face engagement.Form and execute strategic account plans to drive growth and deliver value.Negotiate high-value customer opportunities with confidence and credibility.Identify incremental business opportunities through strong customer relationships.Coordinate internal resources across sales, operations, and specialist business units.Lead board-level … engagement activity aligned to customer objectives.Deliver value propositions that balance customer needs with margin expectations.Gather insights through account profiling and analysis to maximise opportunities.Ensure accurate reporting and pipeline management in CRM systems.Promote and drive adoption of TD SYNNEX’s e-commerce platform (InTouch).Maintain and improve customer ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this ...

with key decision makers through face-to-face engagement. Form and execute strategic account plans to drive growth and deliver value. Negotiate high-value customer opportunities with confidence and credibility. Identify incremental business opportunities through strong customer relationships. Coordinate internal resources across sales, operations, and specialist business units. … Lead board-level engagement activity aligned to customer objectives. Deliver value propositions that balance customer needs with margin expectations. Gather insights through account profiling and analysis to maximise opportunities. Ensure accurate reporting and pipeline management in CRM systems. Promote and drive adoption of TD SYNNEX's e-commerce ...

Support Engineer your role will include: Acting as the first point of contact for IT issues, handling tickets professionally, promptly and with a strong customer-service focus. Logging, categorising and prioritising incidents and service requests in Zendesk, managing the ticket queue and keeping users updated throughout. Resolving … help resolve recurring issues faster. Requirements Minimum 18 months technical support experience at 1st line, in an in-house IT team or a managed service provider (MSP) Good technical knowledge and experience of IT Environments Ability to provide clear advice to non-technical aware customers (either internally or externally ...

proud to be working on behalf of an ambitious business that is looking for a Digital Customer Success Executive to join its growing team. This is an exciting opportunity for someone who enjoys working with customers, technology and data . You'll manage your own portfolio of automotive customers … ongoing engagement. Delivering online demonstrations, training and best-practice sessions. Reviewing performance data and turning insights into practical recommendations. Identifying opportunities to improve customer engagement and results. Resolving customer queries and coordinating issues internally. Working closely with Sales and Account Management teams. About you You don't necessarily ...

maintenance and reactive works * Diagnosing and resolving system faults * Completing installations and small works where required * Working directly with customers and providing a professional service * Completing service reports and relevant documentation * Covering Hampshire and surrounding areas The Candidate The ideal candidate will have: * Previous experience as a Security … Engineer * Strong experience with CCTV, Access Control and/or Intruder Alarms * Good fault finding and diagnostic abilities * Excellent customer service skills * Full UK driving licence * A professional and reliable approach * Relevant manufacturer experience would be advantageous Package £40,000 to £45,000 Basic Salary * Company Vehicle * Fuel ...

LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues ABOUT … CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. THE BENEFITS Salary ...

LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary * Based in Yateley with occasional customer site visits * Microsoft 365, Intune, Active Directory, GPO & virtualisation * Join an established MSP environment supporting a varied customer base * Opportunity to mentor junior engineers and handle more complex technical issues ABOUT … CLIENT We're supporting an established Managed Service Provider looking to add an experienced 2nd Line Helpdesk Engineer to their technical team. You'll join a customer-focused environment providing remote support across a varied range of Microsoft technologies, infrastructure and networking. THE BENEFITS Salary ...

will support a wide range of customers' needs onsite and from our head office in Whiteley. You will provide excellent and prompt technical customer support and will represent Tailor Made Technologies in a professional and courteous manner. This role would suit an experienced 2nd/3rd Line Engineer … house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties ...

Europe, Middle East & Africa at a high level. Responsible for meeting daily team and personal performance targets to ensure we are delivering a good customer service to our consumers. Support with testing units to resolve customer issues. Key Duties & Responsibilities: Respond to customer queries … timely manner Escalate Customer queries as required Continually improve your knowledge on Garmin Marine Technology Assist with the Sales and Marketing team, during the Marine Boat show Education & Experience: Technical Marine background would be desirable but not essential Passion for Marine Competent with PC's Good written and verbal ...

installations across a wide range of hospital equipment, services, systems, and buildings. You will learn valuable skills while contributing to a professional, customer-focused FM function, supporting both internal teams and contracted service providers. What will you deliver? Assist in providing a 24/7 maintenance service for Portsmouth Hospitals University Trust within the service provider team. Help coordinate planned preventative maintenance (PPM) activities, ensuring optimal allocation of work, manpower, and resources. Support the scheduling and completion of all Statutory and Mandatory inspections and maintenance. Maintain and update statutory, contractual, and compliance records accurately. Update ...

Desktop Support Engineer Southampton (Fully Onsite) £200 per day Start ASAP Our global client is looking for a customer-focused Desktop Support Engineer to work at their Headquarters in Southampton. Working within the IT support team, you'll provide hands-on support for incidents, service requests, planned changes … also support VIPs, Executives, and Senior Management, taking ownership of issues through to resolution. Key Responsibilities Deskside and end-user support Managing incidents and service requests via ServiceNow PC/laptop builds and Windows 11 configuration Active Directory administration Office 365 support Hardware troubleshooting and repairs Asset management ...