26 to 50 of 108 Customer Service Jobs in Hampshire

apply. We are on the lookout for a resourceful and proactive professional with a strong background in technical support management. They excel in dispatching service requests, ensuring efficient resource utilisation, and providing top-notch assistance to end users. Their expertise lies in incident resolution, prioritisation, and coordination of support … a commitment to excellence, they are well-equipped to drive success in this role. THE ROLE Coordinates the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user issues, based on issue priority. Triage work orders to the … role, work order load and skills to the issue. Escalate work orders to third and fourth level product support as required. Analyse performance of Service Desk activities and documented resolutions against service level agreements. Monitor resource schedules to ensure prompt time entry on service requests Report the more »

KHIPU Networks have an exciting opportunity for a Customer Order Management Apprenticeship to join the team. Salary: Competitive Job Type: Full Time, Permanent Location: Onsite, Fleet, Hampshire, Based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes' walk of Fleet mainline train station offering direct links into London … understand their environments and challenges so that we can design and deploy ‘Best-of-Breed' solutions that enable them to meet their strategic goals. Customer Order Management Apprenticeship - The Role: KHIPU Networks have a vacancy within their operations department for a motivated and enthusiastic Customer Order Management Executive. … role and will only suit a self-motivated individual who is willing to be a team member and wishes to develop their administrative and customer relation skills. It is also an excellent opportunity for someone who is yet to decide on their long-term career path. Customer Order more »

etc Providing basic training and guidance to users on IT tools and best practices Coordinating and training admissions staff to ensure consistent and effective service delivery Monitor and manager IT helpdesk tickets, ensuring timely responses and resolutions Documenting technical procedures and issue resolutions for future reference Represent COPC with … role, below is what we would need from you: Strong problem solving skills and the ability to troubleshoot technical issues efficiently Excellent communication and customer service skills to assist users effectively and convey technical information clearly Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »

Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive … all systems, both within Azure and locally are completed Assist with the delivery to KPIs for the IT team to drive revenue, quality and customer experience Assist with delivering the security strategy for the business alongside the IT Manager to protect the business from internal and external threats Undertake more »

evaluation of roles using job descriptions, person specification and any other additional supporting information. Delivery of a high-quality value for money job matching service that supports and educates staff in the required job matching process and requirements. Providing clear and consistent outcome feedback to actively contribute to service … and the job evaluation process, aiding on the writing of job descriptions and person specifications, to ensure consistency of approach. About us The JE service is a fast-paced team serving the job evaluation needs of multiple organisations within the NHS and benchmark against AfC JDs for non-NHS … other appropriate delegated duties as required by the Assistant People Support Advisor/People Advisor Operations. To work to deadlines as set out by customer service level agreements (SLAs), these may vary by customer and will require the formulation and adjustment of plans to meet SLA requirements. more »

whilst Fibre Engineers are onsite and ensure processes are being followed to protect teams and H&S standards. You will ensure the level of service provided is fully compliant with customer requirements and organisational targets are being met. Key Responsibilities: • Provide technical support on all systems used by … the business. • Liaise with Service Centre (SC) to ensure all the days’ Fibre jobs are covered and assist in completing jobs if required. • working with the SC to assign tasks where required to the appropriate engineers. • Complete necessary audits required monthly including stock, van, H&S and quality reporting … Engineer then follow PIP process. • Coach team to drive improvements. Call or meet with Engineers to discuss performance and improvement, to include efficiency targets, customer satisfaction rates, compliance issues and behavioural issues. • Strong communication skills are absolutely essential; ability to communicate between co-workers and third parties • Report incidents more »

Sterling Personnel is currently recruiting for a Network Service Co-ordinator on behalf of our client based in Southampton . Summary of Position : Due to continued growth and expansion, we are looking for a Network Service Co-ordinator to join our client's successful team. With offices in … Updating customers with fault progress and timescales regularly Ensure all internal systems are updated with the provision changes Competencies Required : Time Management Skills Excellent customer service skills Be able to work within a team as well as on own initiative Be able to adapt to change Excellent telephone … An understanding of PBX/Hosted telephone systems (Cloud) Experience using WLR ordering portal Benefits: Competitive salary 23 days holiday (moving to 26 with service) Pension Death In Service Insurance Health Insurance Employee Assistance Programme Free treats and refreshments Modern Offices Free Parking Fun Team Events Perkbox Development more »

Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who wants … to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to progress your career. There is an on-call expectation with this role of once a … in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

of friendly bacteria supplements under the brand name Optibac Probiotics. The company is committed to producing goods of only the highest quality, providing excellent customer service, and achieving a vibrant and inspiring workplace. The award-winning range is sold via multiple different sales channels including pharmacies, health food … days + Bank Holidays + discretionary extra 3 days between Christmas and New Year; increasing by 3 days upon completion of 3 full years service Sickness absence 20 paid sick days (pro rata for part time employees) + 5 days of Special Leave for support with unexpected life events … Time off for appointments - no expectations to work the time back for hospital or dental appointments 4% Pension contribution (after 3 months of service) Health Cash Plan & Employee Assistance Programme Up to £500 worth of free Optibac products per financial year and 25% discount for family and friends F more »

and upgrading servers, Desktops and Network infrastructure. You will bring Infrastructure expertise to all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Experience/Skills required: Deployment for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations Windows Server more »

and upgrading servers, Desktops and Network infrastructure. You will bring Infrastructure expertise to all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Experience/Skills required: Deployment for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations Windows Server more »

Strong communication and organisational skills. Excellent analytical and planning skills. This role would suit an individual with experience in any of the following roles; customer service, supply chain, purchasing, buying, procurement, inventory control, stock control, demand planning or supply chain planning Key responsibilities for a Supply Chain Coordinator … development and implementation of cost-effective and integrated supply chain management solutions. Support the demand management objectives. Support the development of relationships with key customer supply teams. Support the supply chain Manager in implementing and maintaining procedures and processes necessary to drive continual improvement. Ensure administrative policies and procedures more »

recruitment of personnel, ensuring adherence to Fareport Safer Recruitment policies, and ensuring effective delivery of induction and training for all new staff. Ensuring outstanding customer service, and successful outcomes for learners and employers. Key responsibilities include: Responsible for timely planning and execution of all Fareport Skills Bootcamp programmes more »

support environment Technical knowledge of an ERP software package would be very advantageous SQL experience would also be a nice to have skill Strong customer facing experience with good customer service skills The company offer a good benefits package including private healthcare and an exercise reimbursement which more »

complex administration environment. Some experience working with Audit Trails. Great interpersonal skills and ability to work with a variety of people. Excellent communication and customer service skills (oral and written). Ability and willingness to work effectively within a team as well as on independent projects. Experience prioritising … Microsoft Office suite and experience using bespoke IT systems. Desirable Criteria: Experience of project management. Experience working within a regulated environment. Experience working within customer support OR performing stakeholder management. Experience using statistical software. Please submit your CV and a covering letter (optional)to start the application process. Once more »

of Pega-based platforms and applications. Pega System Architect or Pega Senior System Architect certification (v8 preferred). Hands-on project experience using Pega Customer Service Framework (with or without an industry focus). Strong interpersonal skills with high levels of customer empathy. Hands-on experience using more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

open with the customers to help support the project. Capture all the relevant Variation Orders to ensure costs recovery and maximise profitability - chase the customer for confirmations. Work with the Project Manager generate all project related paperwork including Pre-start checklists, RAMS, Scope of Works, Delivery Bookings etc. To … with the other departments to schedule the installation teams. Skills and Knowledge Experience within the equipment hire industry. Knowledge of Microsoft Office software Good customer service & communication skills Good organizational skills and attention to detail. Able to work under pressure and to deadlines IT literate Self-motivated, confident more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

similar computerised system advantageous Knowledge of Microsoft Suite Previous secretarial/accountancy/financial/invoicing experience desirable Excellent written and spoken communication skills. Customer service skills Ability to focus in pressurised and busy environment. Attention to detail, with accuracy and diligence. Ability to grow and develop with more »

for the energy they use. We are dedicated to championing renewable energy solutions that significantly reduce environmental impact. Our commitment extends to delivering exceptional customer service and building robust community relationships to drive towards a greener future. Currently, we are in search of an experienced Financial Controller to more »

Positions Available 2 Closing Date Friday, 28th June 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Team working Creative Non judgemental Patience Physical fitness Qualifications English & Maths GCSE or … UK to the rest of the World. We have an unrivaled reputation for providing durable and cost-effective products, offering dedicated technical support, exceptional customer service, and product warranties to our clients. We have won multiple awards for delivering top-notch data destruction technologies to Data Centres, Defense … and Security, Financial Institutions, Healthcare, IT service providers, and data-centric organisations. more »

working and achievement of high standards. There will be an opportunity to develop your skills working in a specialist team. The needs of the service user will be the utmost priority. Travel maybe required between team bases. If this interests you we would love to hear from you, please … contact Janette Dodds Admin Team Lead on 01256 376532 or via email janette.dodds:@southernhealth.nhs.uk Main duties of the job To work within the Liaison Service to provide a comprehensive secretarial support to ensure the smooth and efficient operation of the Mental Health Liaison Service. Communicate with a range of … internal and external professionals and organisations whilst providing good customer service experience for all patients at all times. Ensure a friendly and professional ethos within the team/department for patients and staff. About us Southern Health is one of the largest NHS Foundation Trusts in the UK more »