26 to 50 of 83 Customer Service Jobs in Hampshire

2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers … support role. To be self-motivated and a contributing member of the team Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Ability to work under pressure. NVQ1/GCSEs and above (or equivalent) in key competencies Excellent … Customer Service Skills Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge A good understanding of IT based systems Problem analysis/problem solving Must be able to communicate effectively with all levels of users. Great problem-solving skills More ❯

the professional Audio-Visual (AV) market. This position is ideal for a motivated sales professional who thrives in a fast-paced distribution environment, with a passion for AV technology, customer service excellence, and solution-based selling. Key Responsibilities Account Management Manage a portfolio of existing AV reseller and integrator accounts, ensuring strong relationships and customer satisfaction. Proactively … and revenue streams. Sales & Commercial Activity Achieve and exceed monthly sales and margin targets. Prepare competitive quotations and negotiate pricing within approved frameworks. Maintain accurate CRM records of all customer interactions, opportunities, and forecasts. Product Knowledge & Vendor Liaison Develop a strong understanding of the AV product portfolio, including displays, projection, collaboration systems, control, and signal management. Work closely with … vendor partners and internal product specialists to ensure customer solutions are technically sound and commercially viable. Keep up to date with new technologies, promotions, and industry developments. Internal Collaboration Coordinate with logistics, purchasing, marketing, and technical teams to ensure smooth order processing and customer satisfaction. Provide feedback to product and marketing teams on market trends, customer feedback More ❯

work for a Leading and growing IT solutions provider within their sales support and order management team. This role is responsible for managing and processing a high volume of customer orders accurately through to delivery. Full training and onboarding provided. Candidate requirements: Good IT and administrative skills with the ability to use multiple systems Experience in a similar role … E.G. Sales Administrator, Sales Coordinator, Customer Service Administrator. High levels of accuracy and attention to detail Effective communication skills when dealing with customers and internal teams Experience of using an ERP system (SAP would be highly advantageous). Sales Administrator - The role: Receipt of customer PO's, verify all information is present, correct errors with stakeholders and … PO system Checking inventory to determine availability of requested products/services Raising purchase requisitions and/or advising stakeholders to purchase stock Raising internal RMA/Credits on customer accounts and associated procedures Creation of customer quotations using internal system on request, ensuring competitive pricing and lead times. Management of your quotes to ensure they are updated More ❯

SQL. Knowledge of standard DevOps practices. Experience supporting a company with manufacturing operations. Skills Strong analytical and problem-solving skills. Good communication and documentation abilities. Microsoft 365 Microsoft Teams Customer service Experience A background in Computer Science, Information Systems, or a related field, or equivalent experience. Hardware support experience including Dell, HP, and Apple. IT Project support, delivering More ❯

The Liberty Recruitment Group is excited to be working in partnership with a National Law firm who are looking for a Service Desk Analyst to provide an extra pair of hands for an initial 6-week period, during a busy time for the team, based onsite Monday to Friday at their Eastleigh office. Youll be working as part of … laptops, tablets, telephony, local servers, networks, cabling, printers and some office equipment, including scanners, photocopiers and video conferencing facilities What theyre specifically looking for: Previous experience in a similar Service Desk/Desktop Support role Ideally experience within a professional services environment, a law firm would be beneficial, but not essential Great communication and customer service skills … Youll be joining a really supportive and collaborative team helping them to maintain the exceptional levels of service they are known for providing to the firm. This is for an initial 6 week period. Candidates must be available to commence work on Monday 20 th October and be available for 6 weeks. More ❯

for an ambitious IT Application Support Analyst. You'll play a pivotal part in managing internal cloud platforms, supporting our clients, and driving process automation. With a mix of customer-facing responsibilities and technical challenges, no two days will be the same. Key Responsibilities: Handle incoming support calls, logging and updating service tickets Provide remote and international on … and more Optimise internal cloud platforms to enhance efficiency and reduce errors Collaborate on projects and update client documentation Ensure SLA response and resolution targets are met Provide outstanding customer service at all times Benefits £42,000 – £45,000 salary Funded training and professional certifications 20 days holiday + bank holidays (increasing to 25 days with service … least two years' IT or application support experience and the technical expertise to hit the ground running. About you: 2+ years troubleshooting hardware/software issues 2+ years in customer-facing IT support Microsoft SQL Server experience Windows Operating Systems knowledge Networking skills (TCP/IP, UDP, VLANs, Wireshark, Netstat, etc.) Automation experience and exposure to APIs Telecommunications knowledge More ❯

The Liberty Recruitment Group is excited to be working in partnership with a National Law firm who are looking for a Service Desk Analyst to provide an extra pair of hands for an initial 6-week period, during a busy time for the team, based onsite Monday to Friday at their Eastleigh office. You ll be working as part … tablets, telephony, local servers, networks, cabling, printers and some office equipment, including scanners, photocopiers and video conferencing facilities What they re specifically looking for: Previous experience in a similar Service Desk/Desktop Support role Ideally experience within a professional services environment, a law firm would be beneficial, but not essential Great communication and customer service skills … You ll be joining a really supportive and collaborative team helping them to maintain the exceptional levels of service they are known for providing to the firm. This is for an initial 6 week period. Candidates must be available to commence work on Monday 20th October and be available for 6 weeks. More ❯

is delighted to be working with a highly regarded organisation with their search for a Implementation Lead Within this role you will be the driving force behind seamless transitions, customer success, and operational excellence — onboarding new clients onto the organisations platform, seamlessly managing the end to end process Hours: 35 hours per week Shift pattern: Monday to Friday … Salary: £43,450 per annum rising to £48,450 after successful completion of probation Location: Remote We are looking for: Proven experience of developing and implementing service projects. Project Planning – prince2 or similar Strong IT skills using a wide range of different computer systems including Word, Viso, Excel, PowerPoint and Outlook Can challenge in a professional and personable way. … Customer service and relationship management Management of data migration Experience of delivering against deadlines in a time critical environment Adhere to the highest levels of quality and compliance in line with company policies and procedures. Can use the stakeholder expertise to drive results. Is an engagement champion obtaining buy in from the staff Can analyse large amounts of More ❯

Skills: Proven experience supporting Windows Server, Microsoft 365 & Active Directory Solid understanding of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V/VMware) Excellent troubleshooting and customer service skills MSP experience is ideal , but not essential Exclusive Benefits: £35,000 - £40,000 Salary Hybrid working model (2 days WFH) Multiple roles available across the technical More ❯

AM to 4:30 PM. Training: Comprehensive training will be provided. What You'll Do: As a Product Support Coordinator, you will play a vital role in delivering exceptional customer service and technical support. Your responsibilities will include: Receiving and testing customer returns to ensure product quality. Providing first-line technical support after testing is completed. Utilising More ❯

About the role As a technician 2, we are seeking a reliable and security-cleared Laptop Deployment Engineer to support a customer rollout of new Windows 11 laptops across multiple UK sites. The engineer will follow a structured deployment script provided by the customer to ensure consistent handover and setup of devices for end users. This role involves … may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Location: 1st week in Southampton and then move to Portsmouth Airport Service Road, Portsmouth Working Hours: 9:00 AM to 5:30 PM Contract Duration: 20th October 2025 till 21st November 2025 R oles and Responsibilities: Follow a customer-provided … Maintain accurate records of completed deployments and escalate any issues. Travel between designated sites (Southampton, Portsmouth, Kidlington) as per project schedule. Submit required documentation for additional vetting if needed (customer will expedite processing). Adhere to all site-specific security protocols and professional standards. Other stuff we're potentially looking for: Valid Security Clearance (SC) is mandatory. Experience in More ❯

holder will be responsible for “owning” IT support requests from initiation through to their successful resolution.Responsibilities You will be responsible for: Provide exceptional desktop IT support combined with excellent customer service to staff and students To be responsible for the maintenance and support of all College owned IT systems, and provide operational support to the IT Services Team … a relevant IT related professional qualification A keen interest and passion for IT. With a view to growing a career within the sector. Experience of having worked in a customer facing environment Prioritising, managing and scheduling multiple (sometimes conflicting) work flows and customer requests Some technical understanding of typical IT Administration/Support requirements. Although training will be More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex problems, helping others … for new Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent … communication, especially when working remotely Self-motivated, solutions-driven, and a team player Passion for customer service and exceeding expectations Why Join ? Be part of a fast-growing, respected brand Make a real impact on product quality and customer satisfaction Collaborate with a passionate, expert team Opportunities for career growth and continuous learning More ❯

Technology is a global IT services leader dedicated to delivering excellence for our customers and colleagues. We operate in over 60+ countries, over 130 000 employees, and a wide customer base and have a track record of 60+ years of innovation. DXC Enterprise Applications help customers to develop, integrate, implement, manage, and modernise enterprise applications within their line of … Bank Accounting, Cost Centre Accounting, Product costing and Profit Centre Accounting. Experience in Treasury Management or Fiori an advantage. What you will be doing : - Working closely with our varied customer base utilising your knowledge and experience providing advice and support around FICO SAP configuration and business processes. Support and liaise closely with corresponding client teams to resolve issues, provide … solutions, and offer support to clients to meet contractual obligations. Deliver Great Customer Service - build effective working relationships with colleagues, as well as internal & external customers. Deliver Customer Change - working with our customers to: Gather and analyse requirements, define, validate, and design solutions. Translate requirements into estimates and functional specifications, working with appropriate teams to comprehensively detail More ❯

customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our IT Project … will play a critical role in ensuring the successful management of projects from start to finish, assisting with key aspects such as resource allocation, budget tracking, risk management, and customer communications. You’ll be part of a collaborative and customer-focused team, with the opportunity to work on projects that span various industries and involve a wide range More ❯

Excellent opportunity for a driven sales executive to join a fast-growing software as a service (SaaS) company based in Southampton. The role will have many responsibilities, but the focus will be for you to drive qualified leads and shape our client's outbound sales strategy. This is an excellent opportunity for a sales executive with a couple of … office-based role in Southampton. Due to the location of the office, it's essential you drive. Skills and experience required: 2+ years' experience within sales, business development or customer success role for tech focused company Passionate about delivering excellent customer service Strong written and verbal communication skills Proficient in CRM platforms - HubSpot Research tools - LinkedIN Sales More ❯

Excellent opportunity for a driven sales executive to join a fast-growing software as a service (SaaS) company based in Southampton. The role will have many responsibilities, but the focus will be for you to drive qualified leads and shape our client's outbound sales strategy. This is an excellent opportunity for a sales executive with a couple of … office-based role in Southampton. Due to the location of the office, it's essential you drive. Skills and experience required: 2+ years' experience within sales, business development or customer success role for tech focused company Passionate about delivering excellent customer service Strong written and verbal communication skills Proficient in CRM platforms - HubSpot Research tools - LinkedIN Sales More ❯

Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a 1st Line Support Technician … you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge of software and systems. You'll also ensure compliance with ICT … the overall security and integrity of the organisation's ICT infrastructure. What you'll need to succeed To be successful in this role, you'll need: Excellent communication and customer service skills. A proactive and organised approach to problem-solving. Basic technical knowledge of ICT systems and troubleshooting. An understanding of data protection and information security principles. A More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

to Friday, 37.5 hours a week. Benefits: -Weekly pay-Free on site parking-Monday to Friday-Working for a well established business in an exciting industry Duties: -Deliver exceptional customer service at all times and seek managerial support when necessary.-Prioritise support requirements-Answer technical help-line calls to provide customers with advice on products-Identify customer needs, solving fault queries-Product selection guidance-Installation and programming advice-Respond efficiently to email enquiries and call-back requests-Record information about calls to improve service management Requirements: - Previous experience providing technical telephone support- Previous experience in mechanical/engineering environment advantageous - Great communication skills- Proven experience working within a technical positionIf you are interested, please call More ❯

Laptop Deployment Engineer with expertise in hardware deployment and asset management, you will collaborate with our IT team. You will be responsible for deploying laptops on-site using customer documentation and following strict asset management procedures. Tell me more, tell me more... Our client is currently looking for a recruit in joining their current team, below are the job … our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts:Monday to Friday (37.5 hours) Location: Portsmouth, Airport Service Road, Portsmouth PO3 5GE Start Date: 27th October 2025 End Date: 21st November 2025 Working Hours: 09:00 AM - 17:30 PM Roles and Responsibilities: Deploy laptops on-site … using customer-provided documentation. Follow asset management and tracking processes accurately. Liaise with site contact and internal teams to ensure smooth deployment. Maintain high standards of professionalism and data security. Other stuff we're potentially looking for: SC clearance (or willingness to undergo vetting). Experience in laptop deployment and asset tracking. Familiarity with secure environments and documentation protocols. More ❯

Please note, the role is hybrid, with 3 days per week on-site. You will diagnose and troubleshoot technical issues, install, and configure hardware and software, and provide timely customer feedback. Alongside the technical aspects, the position requires direct communication with stakeholders, as well as creating written documentation, requiring excellent written and verbal communication skills. You will be rewarded … Engineer – Key Skills: Proficient in computer networking concepts and troubleshooting techniques Strong background in software troubleshooting and IT support practices Experience with desktop support in a corporate environment Excellent customer service skills with the ability to communicate clearly and effectively Familiarity with multiple technologies, including networking, Data Centre, Security and Cloud Familiarity with web technologies and knowledge of More ❯