26 to 50 of 67 Customer Service Jobs in Hampshire

commercially driven Senior Account Manager to join our team in Basingstoke. This is a high‐impact role where you’ll take ownership of key customer relationships, lead growth strategies, and play a pivotal part in shaping our success within the technology sector. If you're a confident communicator … term, strategic relationships with senior client stakeholders Identify and secure upsell, cross‐sell, and renewal opportunities Present new products, vendors, and technologies to support customer growth Lead proactive outreach, customer visits, and quarterly business reviews Develop structured account plans using market trends and client insights Oversee the full ...

Fire & Security Engineer - Service & Install Southampton, Winchester & Hampshire Areas 38,000 - 45,000 Basic DOE + On-Call + Vehicle A well-established and highly respected Fire & Security solutions provider is seeking a dedicated Fire & Security Engineer to join their expanding technical team. Based in the South & South-East … this business has built a strong reputation for exceptional service delivery, quality workmanship and technical excellence across both commercial and residential projects. Engineers are fully supported with training and development, and the organisation prides itself on professional delivery and long-term client relationships. The Role You will be tasked ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

Audio Visual Installation and Service Engineer London, Wessex and Home Counties £30,000 to £40,000 per annum Join a Leading AV Integrator Driving Innovation Our client is a forward-thinking and highly respected Audio-Visual integrator delivering cutting-edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team. This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence. The Role ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

Line IT Support Engineer | Ringwood (BH24) | £32k £35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this … shift pattern. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...

Based - Winchester, SO23 8SR (hybrid working structure spending 50% of time in the office) Permanent Purpose As a member of the IT Service Centre team, this role provides first-line IT support to our internal user base ofapproximately 4,000 colleagues. You will handle contacts from colleagues through various … instant messaging, addressing IT-related issues and requests. As the front line forIT support, you will be dedicated to delivering best-in-class service to our internal customers. What you'll be doing? This is a fantastic opportunity to be part of a team that is transforming ...

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE £50,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base ...

very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview Reporting to the Head ...

site engineering team responsible for maintaining the performance, availability, and security of business-critical systems. The role blends technical delivery with customer service, requiring a practical mindset and strong communication skills. You will support live environments, respond to incidents and service requests, and assist with new deployments … data centre in line with established processes and best practice Monitor infrastructure systems and respond to alerts and incidents promptly Manage incidents, changes, and service requests via a ticketing/helpdesk platform Install and maintain server racks, hardware, and structured cabling Deliver responsive, high-quality remote hands support ...

troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Mileage will be paid at approved Mileage rates set by GOV UK. Skills & Experience Strong verbal and written communication skills. Excellent interpersonal ...

pivotal role in achieving our vision: Impactful Work : You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster … take a proactive and strategic approach, holding overall operational responsibility for the development. This includes ensuring compliance, promoting health, safety and wellbeing, and delivering service excellence and value for money. Key Responsibilities: Delivering effective service levels, and acting as the FirstPort representative towards customers, clients and Developers ...

services? Novatech is on a mission to transform how businesses manage IT assets for remote and dispersed workforces, and our industry-leading Direct2Desk (D2D) service is at the heart of that change. To keep driving D2D’s success, we’ve created a brand-new opportunity for a dynamic Sales … vision and strategy for one of our fastest-growing divisions. You’ll build and inspire a high-performing team, drive customer acquisition and forge strong partnerships that position Novatech as the go-to provider for automated IT delivery. This is a senior leadership role focused on team management, development ...

surge in Hardware support needs due to company growth and investment. The Hardware Engineer will provide hands-on hardware and device support, managing service desk tickets, resolving incidents, and ensuring SLAs and KPIs are met. The role involves close interaction with end users, internal IT teams, and third-party …/Device troubleshooting experience Strong knowledge of Windows 11, Android OS and Microsoft packages; O365, etc Experience with MDM platforms Confident communicator with strong customer service skills Desirable: Good understanding of Networking basics and troubleshooting Microsoft Intune and Azure AD Candidates applying must be commutable from their offices ...

exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. … Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting ...

understanding of IT - Excellent experience of Microsoft Excel - High level of accuracy - Ability to meet deadlines - Ability to manage own time - Excellent communication and customer service skills - Desire to learn and ability to pick things up quickly - Professional telephone manner - Can do attitude Fareham, Hampshire 37.5 Hours ...

Have strong communication and interpersonal skills Are resilient, coachable, and hardworking Enjoy working in a fast-paced, target-driven environment Desirable (Not Essential) Sales, customer service, or call-centre experience Background in sport, hospitality, retail, or other performance-driven environments Evidence of working towards goals or targets What ...

Line IT Support Engineer Ringwood (BH24) £32k £35k Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this ...

printing, packing, and dispatch of our physical gift vouchers. This is a hands-on role at the heart of our customer experience, particularly during the busy festive peak. You’ll work closely with the Fulfilment Operations Supervisor to ensure every voucher is delivered accurately, on time … volumes alongside the Fulfilment Operations Supervisor Maintain a clean, organised, and efficient fulfilment workspace Monitor stock levels of vouchers, envelopes, and packaging materials Assist customer service teams with fulfilment, stock, and product queries Flag fulfilment issues, delays, or stock shortages promptly Follow all fulfilment, quality, and health & safety ...

complex issues and work closely with wider IT teams What you’ll bring 2 to 3 years’ experience in IT support/helpdesk or customer-facing technical support Good Windows and Linux support skills Web application support experience SFTP knowledge Network fundamentals (TCP/IP, DNS, DHCP, VPN) Strong … communication and customer service mindset Awareness of cybersecurity and data protection basics What’s next? To learn more about this opportunity, please click apply or send your CV to dominic . buck @ mexasolutions . com I’ll be reviewing every CV that applies or lands in my inbox ...

your application Please do read through the description at least once before clicking on Apply. Key Responsibilities To ensure regular contact withassignedcustomerbase, delivering exceptional customer service andexceedall expectations from them To become the trusted partner for your customer base, and their main point of contact ...

field-based, with occasional travel across the UK and opportunities to travel overseas. The role is responsible for delivering high-quality technical support and customer service, ensuring maintenance, installation, and minor works are completed efficiently and in compliance with health and safety standards. The position requires strong technical … knowledge, problem-solving skills, and the ability to manage customer relationships effectively. Full system training is provided, so if you have a background in electrical, electronic or security engineering, we’ll help you build the specialist knowledge you need. Roles based at Aldermaston will attract the £4,000 Market ...