726 to 750 of 800 Customer Service Jobs in London

Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This … long-term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention - while orchestrating the right mix of product, services, and partner resources. You will lead structured discovery ...

United Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R34154## Job Description## At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses.## … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards.* ## Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision.* ## ...

Nadine’s Origins Story here: https://www.proximie.com/about-us/Position Overview The Transformation Manager is a field‐based, customer‐facing role focused on driving digital transformation and operational excellence in operating rooms across the UK and European Union. You will be a critical driver … include engaging with clinical, operational, analytical, and technical leaders within those institutions to demonstrate the value that Proximie brings to their organization. Achieve strong customer retention rates and drive measurable increases in Proximie product adoption and user satisfaction within your accounts. Leading technical product and clinical demonstrations to ensure ...

duties, and troubleshooting across Windows 10 and Office applications. You will build and deploy laptops, image setups, and support mobile devices while delivering strong customer service. The environment is fast-paced, with opportunities to work across a broad range of technologies and provide essential IT service support ...

models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting, and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform daily to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com … having fun and balancing our lives, so we offer great benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks ...

. This is a hybrid role , offering a mix of remote and office-based working. Key Responsibilities: Respond promptly to product supply queries from Service Centres, Customer Services, and Customers via the online portal. Validate customer usage data and update internal systems accordingly. Analyse sales data ...

Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission: We are looking for a(n) CX Senior … Manager to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX , you will be supporting the team on hands-on delivery of high-impact improvements across the business - leading or supporting projects end-to-end, facilitating cross-functional ‘Tiger Teams’, and building customer-centricity ...

with a strong growth mindset, excellent leadership skills, and a natural ability to inspire and galvanize teams. Responsibilities Implement strategies to drive online performance, customer engagement and retention. Monitor performance, track KPIs, and optimise the online shopping experience to maximise growth and customer value. Develop and manage pricing … maximising impact of activations and key trade events. Collaborate with In Market teams, Supply and Merchandisers to ensure product availability and best in class customer service. Use customer feedback, search data, on site data, and reviews to improve product content, identify trends, and support trading decisions. Implement ...

Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years’ experience since our foundation … clear European market-leader in the coming years! Why we’re proud Recognised as an Innovation and Growth Leader in the 2025 EMEA Customer Experience Platforms Frost Radar 2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform’ Puzzel was recognised as the ‘most innovative European-founded CCaaS provider ...

Americas to help facilitate zero‐troubled deployments of the Anaplan solution. You’ll operate as someone who is not afraid to advise a customer, partner, and/or your team members on best practices for success. It means you need to take all your experience in business process, technology … customer management and combine them to guide and lead the customer, partners, and your team members, to an appropriate solution and outcome; at times this will require the need to re‐direct a customer or team member in the most thoughtful way possible in order for them ...

Mechanical Qualification Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation Must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment … providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem-solving skills Ability to remain calm under pressure Reliable Detail conscious ...

collaborating with the various change programmes.Reporting Relationships:Deputy Director Technology, Data & AIResponsibilities:* Leadership - Lead team of c10-12 technologists* Technology - Lead internal IT operations (Service Desk, Cloud & Infrastructure, M365) to ensure reliable, secure and user-centred services.* Manage outsourced suppliers at senior operational levels to ensure delivery of high … matter expect and interface for the business on ICT technology matters, including leading on setting up technology services in the new Manchester office including service desk provision.* Working with the digital programme leads, ensure any changes made in the progamme space can operate alongside the delivery of existing ...

Summary We are seeking an experienced Full Stack Data Engineer to work alongside our Customer Data Science team designing, building and maintaining robust, scalable data solutions that enable advanced decision making across the organisation. This data engineering role will be focused on enabling data scientists to work effectively through … customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make ...

will be responsible for relationship management with an assigned portfolio of clients. You will serve as a client liaison throughout the delivery of client service engagements or outsourced solutions. You will be strategically focused and responsible for maintaining client satisfaction by ensuring consistent and proactive communications with clients while … Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical* 6+ years of digital marketing experience including client service (agency, client or consulting)* BA degree in a Marketing field preferred* Competent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPoint* Experience in strong ...

strong at translating complex data, and enjoy working across teams, you'll make a real impact here. Main Responsibilities Delivery of high-quality service in area of specialism. Area/team compliance with necessary regulations/processes. Production of high-quality reports, with the identification of trends and issues. … positive feedback from colleagues. Improvements to processes and procedures in own area of specialism. Up-to-date and accurate financial information for own service area. Who We Are Looking For Advanced Power BI experience, including data modelling, DAX, performance optimisation and semantic model design. A professional manner and ability ...

Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a school in Dulwich. You will be responsible for maintaining all IT hardware and services across … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a school in Dulwich. You will be responsible for maintaining all IT hardware and services across … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

supported by Ada Infrastructure, its wholly-owned global data center operating platform. Ada Infrastructure provides development, leasing, asset management, facilities management, security, and other customer services to ADI’s data center asset portfolio. The team is seeking a Senior Associate in London who will work closely with the investment … documented. Support asset management and value creation initiatives relating to leasing, development, capital expenditure, financing, refinancing, operational performance, and monetisation activities. Conduct market, competitive, customer, and transaction analysis while tracking industry trends, technology developments, capital markets activity, and relevant regulatory developments to inform investment decisions. Contribute to fund-level ...

other duties assigned by their manager from time to time, as may be reasonably required of them. Establish and maintain strong relationships with the Customer, understanding commitments, targets and drivers and helping to support these. Whilst in your current role, you will also be required to provide support … global BI team with a focus on continual service improvement. Active participation in global team meetings and events when required. Support and maintain existing Crystal reports with a focus on moving these across to a new platform. Minimum Job Requirements Skills knowledge and experience: Essential: Experience of interfacing with ...

design, implementation support and long‐term client management. You’ll collaborate across engineering, product, and sales teams to ensure we deliver best‐in‐class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop … oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service ...

methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services.* Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response … instruments.* Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools.* A strong record of customer service. Post Go Live Support Specialists must understand customer needs and build effective relationships. The candidate must be able to convey plans, issues ...

class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world’s leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between cutting-edge AI capabilities and enterprise business value. As a key partner … experience managing people‐managers (leading a multi‐tiered organization) within a fast‐growing, enterprise SaaS environment. CX Domain Expertise: Deep familiarity with the broader Customer Experience (CX) ecosystem, including CRM, contact center technology (CCaaS), workforce engagement management (WEM), and digital engagement channels. Advanced Technical Acumen: Strong understanding of enterprise ...

class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM and help desk ticketing; we are the world's leading AI-powered Customer Experience (CX) platform. In this role, you will bridge the gap between cutting-edge AI capabilities and enterprise business value. As a key partner … experience managing people-managers (leading a multi-tiered organization) within a fast-growing, enterprise SaaS environment. CX Domain Expertise: Deep familiarity with the broader Customer Experience (CX) ecosystem, including CRM, contact center technology (CCaaS), workforce engagement management (WEM), and digital engagement channels. Advanced Technical Acumen: Strong understanding of enterprise ...

with other business units as appropriate to support market presentation objectives and seek out cross sell opportunities as appropriate. Maintain the highest level of customer service. Direct and manage the delivery of excellent account administration services. Develop and maintain effective relationships with internal resources (e.g., Distribution Claim, Operations, etc. … ensure delivery of all related service to clients. Hire, develop, and retain and excellent staff who will support profit, growth, and expense management goals. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's Degree or higher education level preferred Knowledge of commercial product, operations ...

Beamery's proprietary data platform that powers existing and emerging product lines, including the Talent CRM and Workforce Suite, and provides data-as-a-service to customers through channels such as MCP/API as an emerging commercial channel. Its core capabilities span the data models, taxonomies and integrations … through MCP and API access. You will work with product leadership to set the strategy, agree what the platform provides internally, decide what becomes customer-facing, and define how the platform opens up for customer and partner innovation. You will work at the centre of the platform. ...