126 to 145 of 145 Customer Service Jobs in Scotland

Specialist - Accounting Software Department: Support Employment Type: Permanent - Full Time Location: Edinburgh Compensation: £29,250 - £33,450/year Description Our Support Team We pride ourselves on our exceptional customer support, and to help us continue this we're looking for accounting/bookkeeping professionals who are interested in a career in fintech, to compliment and grow our experienced … hit the ground running supporting our customers. Responsibilities Being the first point of contact for our customers, via phone, email, and online chat, and responding accurately and promptly to customer queries Providing training to customers by way of outbound calls, both to people who are currently on a free trial, as well as subscribers who request further training Proactively … online engagement is crucial to the success of our business Have an awareness of the bookkeeping and accounting software packages available to small business owners Enjoy providing first-rate customer service and have experience of this from a previous role Anyone looking to complete their CIMA or ACCA should note that this role will not provide an opportunity More ❯

within a team. Experience working outdoors in varying conditions. Flexible approach to travel and working hours (including out-of-hours work and on-call duties). Elevated level of customer service – able to represent the company professionally on client sites. Solid understanding of IP networking and IT competence. Essential Requirements Full UK driving licence. CSCS card or equivalent More ❯

or to deal with spillages, dust build up or material recycling. We re going from strength to strength and the quality of our equipment, along with high standards of customer service, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯

or to deal with spillages, dust build up or material recycling. We re going from strength to strength and the quality of our equipment, along with high standards of customer service, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯

or to deal with spillages, dust build up or material recycling. We re going from strength to strength and the quality of our equipment, along with high standards of customer service, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯

or to deal with spillages, dust build up or material recycling. We re going from strength to strength and the quality of our equipment, along with high standards of customer service, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯

or to deal with spillages, dust build up or material recycling. We re going from strength to strength and the quality of our equipment, along with high standards of customer service, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯

or to deal with spillages, dust build up or material recycling. We re going from strength to strength and the quality of our equipment, along with high standards of customer service, mean that we have grown to become a global leader. It is highly likely you will have worked in any of the following roles and/or More ❯

environment, this could be the role for you! What you'll be doing: Acting as the first point of contact for clients via phone and email, logging and managing service requests. Coordinating engineers' schedules, allocating jobs, and tracking progress through our CRM system. Supporting the finance team with invoicing, purchase orders, and follow-ups. Maintaining accurate records, documentation, and … reports. Assisting with general office administration and supplier liaison. Helping drive improvements in processes and customer service. What we're looking for: Experience in a helpdesk, service coordination, or admin role (ideally in facilities management, construction, or building services). Excellent organisational skills and ability to multitask under pressure. Strong communicator confident over the phone and in writing. More ❯

strategic technical discussions, solution architecture design, implementation support and long-term client management. You’ll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful … deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content … creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Solid experience in DevOps and Platform Engineering . Git and version control workflows CI/CD tools (Jenkins, GitHub Actions, GitLab etc.) Container platforms (Docker, Kubernetes More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

we don't intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we're confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of … Together, we're all part of the rich GoFibre family and we're unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we can't wait to hear from you! Interested More ❯

Tools Competitive pay structure - travel time, bonus, commission, overtime payments Call out and stand-by allowance Commission scheme for up-sell and modifications Company Pension Employee Referral Scheme Long service annual leave rewards Employee Assistance Programme Retailer/Restaurant discounts A Bit About Us Since Abel was established in Leicester in 1965, weve earned our place at the heart … of the fire and security industry. We are a third generation pioneering and multi-award winning family business providing a nationwide service throughout our local branches. Investing In Your Future At Abel we recognise that employee development is paramount for the future of our business.We have established a Training & Development Strategy that will not only maintain high levels of … player who is self-motivated and confident to strengthen our existing team. The successful candidate will be responsible for: Installation of our wide range of fire and security products Service of our current fire and security systems and future installations Advising customers on new products and services to improve efficiency Provide excellent service to customers, building solid working More ❯

Tools Competitive pay structure - travel time, bonus, commission, overtime payments Call out and stand-by allowance Commission scheme for up-sell and modifications Company Pension Employee Referral Scheme Long service annual leave rewards Employee Assistance Programme Retailer/Restaurant discounts A Bit About Us Since Abel was established in Leicester in 1965, weve earned our place at the heart … of the fire and security industry. We are a third generation pioneering and multi-award winning family business providing a nationwide service throughout our local branches. Investing In Your Future At Abel we recognise that employee development is paramount for the future of our business.We have established a Training & Development Strategy that will not only maintain high levels of … player who is self-motivated and confident to strengthen our existing team. The successful candidate will be responsible for: Installation of our wide range of fire and security products Service of our current fire and security systems and future installations Advising customers on new products and services to improve efficiency Provide excellent service to customers, building solid working More ❯

Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a … pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively … for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and More ❯

Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a … pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively … for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and More ❯

Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a … pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively … for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and More ❯

wide geographical area, liasing with the team to ensure the correct individuals are in the correct place at the correct time. You will work to agreed SLAs to exceed customer expectations. Ensuring Your Success Ideally, you will have previous experience working within a similar planning/scheduling position, with the ability to hit the ground running. You'll be … a self starter, who has a genuine passion for delivering excellent customer service. We require an excellent communicator, who is a strong team player and highly proactive. It is essential that you are an organised individual with superb attention to detail. In Return Other than a strong hourly rate, you will receive exposure, working within a high achieving team. More ❯