26 to 50 of 175 ITIL Jobs in the South East

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

transformation projects Desirable skills - 2nd/3rd Line Support Engineer: Microsoft Sentinel (SIEM integration and security uplift projects) VMware/virtualisation migrations or upgrades ITIL framework experience in structured project delivery Identity governance/conditional access rollout projects Experience delivering Microsoft 365 tenant migrations or device modernisation programmes ...

tasks as directed by IT leadership About You Qualifications Diploma or NVQ in IT or a communications-related subject (desirable, not essential) Awareness of ITIL or similar frameworks is advantageous Experience Comfortable using computers and common business applications Previous experience in a customer-facing role Skills & Knowledge Strong communication ...

tasks as directed by IT leadership About You Qualifications Diploma or NVQ in IT or a communications-related subject (desirable, not essential) Awareness of ITIL or similar frameworks is advantageous Experience Comfortable using computers and common business applications Previous experience in a customer-facing role Skills & Knowledge Strong communication ...

Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please ...

other tasks as directed by IT management Essential Requirements Qualifications Diploma or NVQ in IT or a related subject (desirable, not essential) Awareness of ITIL or similar frameworks is an advantage Experience General experience using computers Previous customer-facing experience Knowledge & Skills Strong communication and telephone skills Excellent customer service ...

other tasks as directed by IT management Essential Requirements Qualifications Diploma or NVQ in IT or a related subject (desirable, not essential) Awareness of ITIL or similar frameworks is an advantage Experience General experience using computers Previous customer-facing experience Knowledge & Skills Strong communication and telephone skills Excellent customer service ...

Ability to work logically under pressure and make sound decisions without hand-holding. Beneficial (not essential): Microsoft certifications (AZ-700, SC-300, AZ-140) ITIL Foundation. Industry-recognised networking or security certifications. What You'll Get Up to £42,000 salary (DOE) Hybrid working - 3 days in the Basildon office ...

/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ITIL) is desirable Experience in delivering services in line with SLAs and working with third parties Technical skills, including desktops, laptops, thin clients, locally installed software ...

ability to manage competing priorities Professional, proactive and customer-focused approach Desirable Experience within a legal or professional services environment Exposure to ITIL or structured IT service management processes Knowledge of Cyber Essentials or IT security best practices If you would like to learn more about this opportunity, contact Matthew ...

service performance - Strong stakeholder and customer management skills - Ability to handle escalations and complex service issues - Balance of operational delivery and strategic improvement Desirable - ITIL certi8ication or equivalent experience - Experience supporting ISO audits Attributes - Strong people leadership and communication skills - Customer-focused and accountable - Calm under pressure with sound decision ...

areas Business change management Responsible for ensuring the successful delivery of projects, associated business change outcomes, and the realisation of benefits Profile Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential Degree Qualified or equivalent work experience Experience of work in large multi business unit ...

looking for someone with at least 3 years’ IT support experience, strong problem-solving skills, excellent communication, and a proactive mindset. Experience with ITIL, Active Directory, Office 365, and cloud-based technologies is highly desirable. You will join a supportive, forward-thinking business that invests in your development, offering protected ...

deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding ...

delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process/system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables ...

improvement A structured and analytical approach to problem‐solving Confidence in engaging and working with a range of stakeholders Strong organisational skills Must have ITIL and PRINCE2 Agile Foundation qualifications To apply, we request that you submit a CV and you will be asked the following question: Within our team ...

Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing Desirable Skills ...

than guess and hope A team-first mindset — no lone wolves here Composure under pressure when things get busy Nice to have: Exposure to ITIL or structured service environments Any formal IT qualification (useful, not essential) The Setup Location: Guildford (hybrid working) Contract: 6 months Rate: £24 per hour (Inside ...

than guess and hope A team-first mindset — no lone wolves here Composure under pressure when things get busy Nice to have: Exposure to ITIL or structured service environments Any formal IT qualification (useful, not essential) The Setup Location: Guildford (hybrid working) Contract: 6 months Rate: £24 per hour (Inside ...

engineering, data science, InfoSec and architecture teams Experience managing suppliers, vendors or delivery partners Nice to Have Cloud experience across Azure, AWS or GCP ITIL or formal service management experience Experience in regulated environments Cloud cost optimisation experience Model risk, responsible AI or AI governance experience Key Skills Palantir, Foundry ...

volume, high value products and systems in a regulated environment. Electronic Warfare experience within the MoD (14 Signal Regiment). Awareness of ITIL (v3 or v4). Served in the 14 Signal Regiment. Ability to achieve DV clearance, requiring residency in the UK for the last 10 years. Benefits: Competitive ...

backup/restore testing and documentation Working with senior engineers to identify recurring incidents and implement long-term fixes Supporting change management aligned to ITIL best practice Technologies you'll need experience with: Microsoft 365 — Admin, Security, Compliance, Exchange and GDAP Microsoft Sentinel (SIEM/SOAR) and incident triage/ ...

with the ability to manage multiple tasks independently Experienced in project lifecycle delivery: analysis, design, build, test, and implementation Familiarity with ITSM tools and ITIL processes (incident, problem, change management) Excellent communication, documentation, and presentation skills Strong business process mapping experience Interested? If you’re a proactive and detail-driven ...

cloud and on-prem Experience with monitoring, logging, and backup tools Knowledge of networking and security principles Familiarity with vulnerability management and VPNs Desirable ITIL processes SIEM/EDR tools (e.g. Microsoft Sentinel/Defender) Scripting (PowerShell, Bash, Python) Due to the volume of applications received for positions, it will ...

cloud and on-prem Experience with monitoring, logging, and backup tools Knowledge of networking and security principles Familiarity with vulnerability management and VPNs Desirable ITIL processes SIEM/EDR tools (e.g. Microsoft Sentinel/Defender) Scripting (PowerShell, Bash, Python) Jira/Confluence, IBM i Due to the volume of applications ...