Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯
pipelines Comfortable learning new tools and doing deep technical research Skilled at working across departments and with both business and tech leaders Familiar with ITIL practices like change management Able to juggle complex projects and bring them to the finish line A strong communicator who’s good with both written More ❯
Sunbury-on-thames, Middlesex, United Kingdom Hybrid / WFH Options
Kinlys Global Services
customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of ITIL (preferred) Technical Proven expertise as a ServiceNow Application Manager or Consultant Advanced knowledge of workflows, UI policies, business rules, flow designer, ACLs and integration hub More ❯
ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to More ❯
and network troubleshooting Familiarity with endpoint management, printing issues, and mobile device support Experience managing third-party vendors and technical installations Preferred: Exposure to ITIL practices and enterprise security processes Strong analytical and creative problem-solving skills Experience with remote and on-call support setups Bachelor's degree or equivalent More ❯
a degree of professionalism and adaptability. Solution orientated. Strong leadership & mentoring skills. Team player and team builder. Certification in Prince II, PMP, Agile and ITIL V4 is highly preferred. Demonstrated thought leadership. More ❯
and closing support calls to ensure quick valid response and resolution, and prevent non-compliance to Service Level Agreements (SLA's) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding customer service, perception More ❯
/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such as ServiceNow. ITIL (v3/v4) qualified. More ❯
Collaborate with teams across IT to resolve technical issues efficiently. Assist with system maintenance, script troubleshooting, and data integrity. Key Skills & Experience: Understanding of ITIL, Active Directory, and JIRA. SQL experience Basic knowledge of network troubleshooting, Windows, and Linux OS. Proficient in Microsoft Office 365. Strong problem-solving and communication More ❯
Collaborate with teams across IT to resolve technical issues efficiently. Assist with system maintenance, script troubleshooting, and data integrity. Key Skills & Experience: Understanding of ITIL, Active Directory, and JIRA. SQL experience Basic knowledge of network troubleshooting, Windows, and Linux OS. Proficient in Microsoft Office 365. Strong problem-solving and communication More ❯
dynamically. A full UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP or MCSE certifications ITIL V4 Foundation Degree in Computer Science or equivalent experience Why Join This NHS Trust? This is a fantastic opportunity to work within one of the More ❯
Azure DevOps environments to maintain secure and reliable workflows. In-depth understanding of core service management concepts, including Change Management, Incident Management, and other ITIL-aligned processes, to ensure efficient and effective system operations and support. More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
support experience or equivalent. Previous experience of ticket logging systems and remote support tools. Knowledge of Microsoft 365. An understanding of the principles of ITIL & Cyber Essentials. What will we give you? You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve More ❯
A valid driving license is essential as travel will be required to other AtkinsRéalis office. Travel expected to other offices. Desirable- Certification from Microsoft. ITIL V3/4 Foundation Qualification. Working knowledge of Service Now. Customer Service Experience. Behavioural Competencies- Proven experience in delivering process efficiencies and improvements. Clear and More ❯
report to the Head of Global Infrastructure and the European IT Director. Skills and Qualifications Excellent communication skills, including written and verbal Understanding of ITIL and Prince 2 practices Must have an MCP certification and at least 5 years of experience in desktop and application rollouts Ability to think creatively More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
communication skills. Ability to quickly learn new technologies. Experience with SAP HANA development. Knowledge of Release Management and CI/CD processes. Understanding of ITIL principles and experience with ServiceNow. Experience working with offshore colleagues and third-party teams. Connect to your business - Enabling Functions Our teams support the wider More ❯
formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯
formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯
in a multi-tasking & fast-paced environment Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios Knowledge of ITIL is an advantage More ❯
Routing, Switching , Wireless and Firewalls . Experience with Cisco Meraki or Forti net devices would be advantageous . Have good experience working within an?ITIL-based?Managed?Service environment and its core processes such as ticket management and time recording. Be able to produce and maintain detailed technical documentation? Have More ❯