26 to 50 of 153 ITIL Jobs in the South East

Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. ...

managing tickets through to resolution in line with SLAs. Clear enhanced DBS check (carried out by PQA). Desirable attributes Barracuda Backup Office admin ITIL experience Power BI & Power Automate experience PRTG Sensors Terminal Services Environment Experience with VMware (version 5.5 or above desirable) Personal Attributes Able to work effectively ...

ready data models (DWH/Lakehouse) to support analytics, reporting, and machine-learning use cases. Monitoring and troubleshooting daily data operations, resolving issues following ITIL best practices, and implementing proactive improvements, alerting, and self-healing mechanisms. Enhancing pipeline performance and observability, improving monitoring, alerting, and automated preventative rules. Supporting data ...

priorities Confident communicator who can coordinate teams and keep things moving Happy being onsite and travelling when needed Exposure to project frameworks (PRINCE2, Agile, ITIL) is a bonus Why this role stands out Clear pathway from support into project delivery Exposure to international IT rollouts Strong team structure with real ...

service operations Excellent stakeholder management and communication skills Ability to manage multiple concurrent projects Qualifications: PMP (or equivalent) – essential Agile/Scrum/ITIL – desirable Degree in IT, Engineering, or related field The Candidate Strong leadership and coordination skills Commercially aware with a client-focused mindset Comfortable operating in fast ...

customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL/ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well ...

performance, stakeholder engagement, and service stability are critical. Key experience includes: Leadership of IT Operations or Service Delivery at regional level Strong command of ITIL-based service management frameworks Proven experience acting as a business-facing escalation lead Ability to translate operational performance into business impact Experience managing or influencing ...

testing.Project and programmemanagement capability within complex environments.Industry knowledge inFinancial Services or Corporate sectors.Preferred CertificationsCloud (AWS, Azure,GCP), CISSP, CCSP, CISM, SABSA, TOGAF, PRINCE2, ITIL, COBIT. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this ...

converged network environments, including VLANs, switching, Wi-Fi systems, and structured cabling. Familiarity with Cisco infrastructure and network monitoring tools. Practical understanding of ITIL-based service management (incident, problem, and change management). Experience coordinating third-party suppliers and managing technical changes in live environments. Strong analytical, organisational, and communication ...

customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL/ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well ...

customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL/ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well ...

analytical mindset for solving complex, unfamiliar system issues Solid cybersecurity and operational risk understanding; able to assess and adapt to security impacts Experience with ITIL practices (Incident, Problem, Change) in enterprise settings Excellent communication-translates technical details into business impact quickly Strong stakeholder management; influences and challenges senior leaders effectively ...

Security ticket queue, taking ownership of tickets that are assigned to the Security team and managing through to resolution in line with ITIL, meeting SLA's and working with the IT team(s) as necessary. Company benefits: 30 Days annual leave plus 1 day, 2 weeks either side of your ...

Windows registry, file system permissions, drivers, and related components. Work on assigned tasks and incidents as part of a managed service environment. Apply ITIL best practices in day-to-day operations and processes. Desirable Skills & Experience Experience with Nexthink or similar End User Experience analytics tools. Strong experience with PowerShell ...

under pressure and to tight deadlines. Analyst needs to work in a concise and professional manner Well-spoken/Articulated Good Time management skills ITIL v3 Foundation ...

direction. Essential Degree or equivalent experience in Computer Science, Network Engineering, or Telecommunications.Holds or is willing to work towards recognised qualifications such as TOGAF, ITIL, Agile Project Management, PRINCE2, or equivalent experience.You will ideally hold professional certifications such as Cisco Certified Network Professional (CCNP), VMware Certified Professional – Network Virtualisation ...

service innovation across automation, tooling, and future roadmap areas Any certification to support your experience - SC200, SC300, SC400, AZ500, MS500, Crest/GIAC or ITIL This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader ...

integration testing with clear defect reporting. Provide regular status updates, reports, and Go/No-Go inputs. Maintain audit-ready documentation aligned with ITIL processes. Governance and Security Follow security guidelines for SC-cleared environments. Adhere to change management and CAB processes with proper test coverage. Required Skills and Qualifications ...

service readiness within infrastructure programmes Strong understanding of infrastructure environments (on-premises, cloud, or hybrid) Knowledge of IT service management frameworks such as ITIL Experience supporting infrastructure migrations, technology refreshes, or major platform upgrades Strong stakeholder engagement and communication skills If you are interested in the Test Manager role, apply ...

delivery background across complex portfolios Proven success managing budgets and leading cross-functional teams Excellent stakeholder engagement and communication skills Strong understanding of ITIL and service management frameworks Skilled in change management and decision-making Experience improving service operations and leading high-performing teams Degree in IT, Computer Science, Business ...

maintain system stability and performance. Additionally, you will plan, coordinate, and implement infrastructure changes in line with client expectations and in accordance with established ITIL change management processes. Working closely with stakeholders, you will assess user requirements and translate them into accurate, cost-effective technical specifications that support operational objectives. ...

business-critical.Key experience required includes: Ownership of platform or domain-level services (cloud, data, SaaS, or infrastructure platforms) Strong grounding in IT service management (ITIL) and operational governance Experience defining and managing SLAs, SLOs, KPIs, and service performance frameworks Exposure to vendor-managed environments and supplier governance Strong stakeholder management ...

permission structures Strong understanding of application lifecycle management and optimisation Knowledge of security and compliance frameworks (e.g. Cyber Essentials, ISO 27001) Experience working with ITIL-aligned service management processes Experience supporting user adoption, training, or business change initiatives Familiarity with SaaS platforms and vendor-managed systems Understanding of backup, recovery ...

permission structures Strong understanding of application lifecycle management and optimisation Knowledge of security and compliance frameworks (e.g. Cyber Essentials, ISO 27001) Experience working with ITIL-aligned service management processes Experience supporting user adoption, training, or business change initiatives Familiarity with SaaS platforms and vendor-managed systems Understanding of backup, recovery ...

premise systems. Exposure to MongoDB and Elasticsearch. Familiarity with Kafka and LDAP integrations. Experience using Terraform for infrastructure as code. Awareness of ITIL practices and operational support models. Experience working in Agile delivery environments. ...