26 to 50 of 284 ITIL Jobs in the South East

to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

of successfully managing and controlling an information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier relationships Mentor and develop More ❯

of successfully managing and controlling an information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier relationships Mentor and develop More ❯

MDM tools Scripting skills (e.g., PowerShell) Backup systems (MS DPM, Azure backups) Strong documentation skills for policies, workflows, and reports Experience with ServiceDesk, JIRA, or other ticketing platforms Desirable: ITIL v4 Foundation MCSE/MCITP or equivalent certifications CCNA and/or CCNP Prince 2 and/or Agile methodologies Working knowledge of ISO More ❯

and manage key artefacts and processes, SDP's, Resource Models & ELS SKILLS Must have Bachelor's degree in information technology, Computer Science, or a related field. Strong understanding of ITIL and service management principles. Proficiency in service design tools and methodologies. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving abilities. More ❯

and inspires three important principles; happier people, happier business, happier world.As part of the Transformation & Technology (T&T) division, our Service Management organisation owns, develops and runs the key ITIL processes that underpin our end to end service.The asset management team is accountable for the ongoing management and tracking of all JLP hardware and software assets, ensuring that JLP is More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

with MS Azure/Active Directory Experienced with SSO and integration tools Strong understanding of systems architecture Familiar with Citrix environment Awareness of relevant standards such as GDPR, ISO27001, ITIL, Cyber Security frameworks as relate to securing systems and data Interpersonal Exceptional communication and relationship-building skills Strong problem-solving and conflict resolution abilities Organisational Effective time management and ability More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

and infrastructure fundamentals. Excellent stakeholder management and communication skills. Strong analytical thinking and ability to work under limited guidance. Eligible to pass SC-level security vetting. Desirable: Experience in ITIL-based support environments. Track record of resolving issues in business-critical real-time systems. Previous experience in 2nd-line or field-support roles. Prior mentoring or training of technical team More ❯

Exchange, Active Directory, VMware, and Microsoft Service Centre tools. Understanding of networking technologies - Cisco and/or Juniper. Experience generating and presenting performance reports to senior stakeholders. Familiarity with ITIL processes (certification is a plus - training provided). Bonus points for Linux knowledge, recruitment experience, and working with software support teams. What's On Offer Salary up to More ❯

VMware, Citrix, or Hyper-V. * Experience with IT monitoring tools and incident management processes. * Exposure to cloud-based platforms (AWS, Azure, or GCP) is a plus. * Certifications like MCSE, ITIL, or similar are highly desirable. Key Attributes: * Strong problem-solving skills with a customer-focused approach. * Effective communication and collaboration skills, particularly in supporting non-technical stakeholders. * Detail-oriented with More ❯

Experience As A 2nd line Support Engineer MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯

my client! 2nd Line Support Engineer Experience: MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯

manage multiple priorities Desirable Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert CCNA or CompTIA Network+ VMware Certified Professional or equivalent Windows Server certification ITIL Foundation If youre looking to join a dynamic team delivering impactful solutions to a wide range of clients, wed love to hear from you. Apply now and be part of More ❯

manage multiple priorities Desirable Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert CCNA or CompTIA Network+ VMware Certified Professional or equivalent Windows Server certification ITIL Foundation If youre looking to join a dynamic team delivering impactful solutions to a wide range of clients, wed love to hear from you. Apply now and be part of More ❯

scope of the role. The Successful Applicant The successful candidate will need to have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and More ❯

architecture. At least 5 years of experience in delivering Service Management projects in a customer-facing context. Strong knowledge of enterprise architecture frameworks (e.g., TOGAF), Agile delivery methodologies, and ITIL practices. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Experience working in complex, multi-vendor environments across sectors such as public sector, financial services More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM More ❯

colleagues and customers at all levels IT based qualifications or experience in a technical support environment It would be great if you had: Experience within a Service Desk environment ITIL or other relevant IT qualifications Valid and existing SC Clearance If you are interested in this role but not sure if your skills and experience are exactly what were looking More ❯

You will be report to the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to More ❯

and ideally experience of platform delivery and enhancement. You will have obtained the following certifications: ServiceNow Certified Administrator Service Now Certified Implementation Specialist across a minimum of four applications ITIL Foundation Some ServiceNow development and scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS would be advantageous. Project Management and Training certification and experience would be very More ❯