176 to 200 of 226 Service Delivery Jobs in the South East

End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: £200 per day, PAYE Rate: £15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities Customer … Engineer about necessary updates to documentation and knowledge articles. Project Support: Assist in scheduling and supporting moves, projects, events, and technical provisions, ensuring proactive service delivery. Performance Metrics: Meet and exceed agreed Key Performance Indicators (KPIs), User Experience Agreements, and SLAs. Process Adherence: Follow established processes and procedures with More ❯

Job Title: Service Desk Manager Location: Milton Keynes (Fully Onsite) Salary: Up to £50,000 Per Annum plus Benefits Employment Type: Full-Time, Permanent Department: Operations 🚀 About the Role: We are seeking a motivated and experienced Service Desk Manager to lead a fast-paced, customer-centric IT support … team. This role is perfect for someone who thrives on delivering excellent customer service, driving performance through data and KPIs, and leading a high-performing team to deliver measurable improvements in customer satisfaction and operational efficiency. As the Service Desk Manager, you will be instrumental in shaping the … customer support experience, managing team dynamics, and improving systems, tools, and reporting processes to ensure world-class service delivery. 🎯 Key Responsibilities: Champion a customer-first culture , ensuring all interactions are professional, empathetic, and efficient. Monitor and improve CSAT (Customer Satisfaction) and NPS (Net Promoter Score) by analysing feedback and More ❯

WBD Advance is our alternative legal services delivery group, bringing together a multidisciplinary team, process design, and innovative legal technology. The team has over 100 lawyers, paralegals, management information specialists, and legal project managers who provide a wide range of services and solutions to clients, supporting the wider business … has separate claims teams with whom you will work closely when projects and services overlap, will also involve being an advocate for innovation and service delivery within the firm to support the optimisation of legal work and to assist with winning new clients. This is a unique opportunity More ❯

everything from system configuration and integration to analytics and AI readiness. This is a hands-on role where your technical skills will directly support service delivery, fundraising, and strategic planning. What do you need? 2+ years' experience working with Salesforce, including Account Engagement Salesforce ADM 201 Certification Strong More ❯

strategic enterprise and channel accounts Lead consultative client meetings to uncover business needs and propose tailored solution Collaborate with internal teams to ensure seamless service delivery Maintain up-to-date pipeline data and provide accurate sales forecasts Build long-term, trusted relationships with clients Who/what we More ❯

a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating More ❯

concept to contract, including technical proposals and CPDs Use CRM tools for pipeline management and forecasting Collaborate with internal teams to ensure top-tier service delivery Monitor market trends and competitor activity to inform strategy About You Strong relationship-building and communication skills Deep understanding of the new More ❯

long-term relationships with clients and partners. Provide expert advice on logistics solutions to meet client needs. Collaborate with internal teams to ensure seamless service delivery. Requirements: Proven experience in business development within the freight forwarding industry. Strong understanding of international logistics and supply chain management. Excellent communication, negotiation More ❯

to conduct detailed discovery, account planning, and solution mapping to meet critical business needs. Strong understanding of cloud/SaaS applications, related propositions, and service delivery. Excellent written skills with experience in preparing responses to complex RFPs. Strong relationship-building skills to develop connections across Oracle, our partner ecosystem More ❯

necessary. Document support requests using the Remedy ticketing system to ensure effective tracking and resolution. Collaborate with other IT team members to enhance overall service delivery. Conduct regular maintenance checks on computer hardware to ensure optimal performance. Provide training and guidance to users on various software applications, including Microsoft More ❯

Job Title: Service Desk Manager Location: Milton Keynes (Fully Onsite) Salary: Up to £50,000 Per Annum plus Benefits Employment Type: Full-Time, Permanent Department: Operations About the Role: We are seeking a motivated and experienced Service Desk Manager to lead a fast-paced, customer-centric IT support … team. This role is perfect for someone who thrives on delivering excellent customer service, driving performance through data and KPIs, and leading a high-performing team to deliver measurable improvements in customer satisfaction and operational efficiency. As the Service Desk Manager, you will be instrumental in shaping the … customer support experience, managing team dynamics, and improving systems, tools, and reporting processes to ensure world-class service delivery. Key Responsibilities: Champion a customer-first culture , ensuring all interactions are professional, empathetic, and efficient. Monitor and improve CSAT (Customer Satisfaction) and NPS (Net Promoter Score) by analysing feedback and More ❯

hands-on role for someone who thrives in a fast-paced environment, enjoys leading people, and understands the importance of compliance, safety, and seamless service delivery. You'll be the go-to person for managing our CAFM system, ensuring our Helpdesk runs like clockwork, and keeping both planned and … RAMS, risk assessments, and contractor paperwork. Ensure all work meets health & safety standards and industry best practices. Manage contractors with confidence Coordinate bookings, review service reports, follow up on remedials, and deal with any delays or documentation issues quickly and professionally. Support reporting and relationship management Work alongside the … an exciting opportunity to step into a leadership role where you can make a real impact. If you're ready to take ownership of service delivery and feel this positon is suitable for your skill set —we'd love to hear from you. Build Recruitment Limited acts as More ❯

hands-on role for someone who thrives in a fast-paced environment, enjoys leading people, and understands the importance of compliance, safety, and seamless service delivery click apply for full job details More ❯

new Logistics Support Engineer, you'll be the face of ScentAir on the ground - responsible for replenishing fragrance systems, supporting engineers, and ensuring smooth service delivery to our prestigious client base. The Role Replenish fragrance machines across high-end commercial locations in and around London Average 6 property More ❯

in supporting the day-to-day operations of our facilities services. Your key responsibilities will include: Supervising team members to ensure efficient performance and service delivery. Motivating, mentoring, and guiding team members to meet and exceed performance goals. Fostering a positive, collaborative working environment through clear communication of objectives. More ❯

converged networks. You will act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing operational needs, and supporting the design and delivery of OSS solutions that optimize network operations and service delivery. BA with OSS knowledge for NaaP - from Mid of May for 8 months … opportunities. • Translate business requirements into functional specifications for OSS solutions (inventory, provisioning, fault management, performance monitoring, etc.). • Support the design and implementation of service fulfillment and assurance processes across hybrid networks (e.g., 5G, FTTH, DSL). • Collaborate with architects, developers, and QA teams to ensure alignment of solution … OSS environments. • Good understanding of network technologies (5G, LTE, GPON, xDSL, VoIP, IMS) and how they are managed operationally. • Familiarity with OSS domains including service fulfillment, service assurance, and inventory management. • Experience working with OSS platforms (e.g., Netcracker, Amdocs, Ericsson, Nokia, Huawei). • Strong analytical, problem-solving, and More ❯

culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯

recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯

digital tools and platforms across the organization. Motor & Home (M&H) Lead: Lead initiatives within the Motor & Home domain to optimize processes and improve service delivery. Collaborate with stakeholders to align M&H strategies with overall business objectives. Travel Function Management: Lead initiatives within the Travel domain to optimize … processes and improve service delivery. Collaborate with stakeholders to align Travel strategies with overall business objectives. Continuous Improvement Initiatives: Drive a culture of continuous improvement by identifying opportunities for process optimization across all business functions. Utilize methodologies in collaboration with the Group to facilitate improvement projects and measure outcomes. … of taking people on a change journey within a large multi-disciplined organisation to achieve output-related improvements and a customer focus. Experience in delivery of new technology assets into a business to drive process and/or customer improvement. Technical/digital background, with understanding or experience in More ❯

realised. The post holder will be required to manage multiple projects, through appropriate project management tools and personal experience/expertise to support the service's objectives and efficiency programme Main duties of the job Management & support of the Pathology Network LIMS and other Technical Project(s) to agreed … workstreams, standards, budgets and timescales.Implementation of complex and simple change across the Pathology IT Service and where appropriate, engage with service users in the Acute Trusts, community services and Primary care. Development of core processes to support the above based on clear operational/business change requirements. Identification … and practices are needed to achieve change and deliver the planned benefits whilst providing subject matter expertise and management skills to develop a strong service delivery. About us At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. More ❯

London Gatwick - RH6 0JWwith regular travel to other aviation and travel sites DHL, an award-winning, leading supply chain business is seeking an IT Service and Support Manager who will be responsible for the day-to-day operational delivery of IT services across multiple live contracts, ensuring service … team of IT Managers, Analysts and Senior Analysts. Drive resolution of user issues (devices, applications, enterprise tools), ensuring team follow-up, customer communication, and service recovery. Act as the escalation point for critical operational issues and coordinate incident resolution across IT and supplier teams. Maintain the service playbook … for applications, services, hardware, escalation protocols and ownership. Ensure robust team onboarding, local site handovers, risk registers and continuity plans are in place. Drive service quality improvements, team capability, and compliance with internal ITIL-based processes. Represent IT in operational reviews, user forums, and incident response calls. Manage site More ❯

London Gatwick - RH6 0JWwith regular travel to other aviation and travel sites DHL, an award-winning, leading supply chain business is seeking an IT Service and Support Manager who will be responsible for the day-to-day operational delivery of IT services across multiple live contracts, ensuring service … team of IT Managers, Analysts and Senior Analysts. Drive resolution of user issues (devices, applications, enterprise tools), ensuring team follow-up, customer communication, and service recovery. Act as the escalation point for critical operational issues and coordinate incident resolution across IT and supplier teams. Maintain the service playbook … for applications, services, hardware, escalation protocols and ownership. Ensure robust team onboarding, local site handovers, risk registers and continuity plans are in place. Drive service quality improvements, team capability, and compliance with internal ITIL-based processes. Represent IT in operational reviews, user forums, and incident response calls. Manage site More ❯

stakeholders, working as the Business & Systems Integrator throughout the full lifecycle of solution development to generate successful business outcomes. It will also monitor services delivery to ensure unpredicted systems disruptions will not impact the availability of continuous service. Being a subject matter expert in technology solutions and familiar with … innovative solutions are implemented for all aspects of Global Mobility to the Hitachi Group Companies. Key internal relationships are with Global Mobility CoE, Shared Service organizations, and functions within Hitachi Group Companies including HR Digital, Finance, Administration, Travel, Local HR, Regional HQs and other organizations as needed. Essential Duties More ❯

stakeholders, working as the Business & Systems Integrator throughout the full lifecycle of solution development to generate successful business outcomes. It will also monitor services delivery to ensure unpredicted systems disruptions will not impact the availability of continuous service. Being a subject matter expert in technology solutions and familiar with … innovative solutions are implemented for all aspects of Global Mobility to the Hitachi Group Companies. Key internal relationships are with Global Mobility CoE, Shared Service organizations, and functions within Hitachi Group Companies including HR Digital, Finance, Administration, Travel, Local HR, Regional HQs and other organizations as needed. Essential Duties More ❯

stakeholders, working as the Business & Systems Integrator throughout the full lifecycle of solution development to generate successful business outcomes. It will also monitor services delivery to ensure unpredicted systems disruptions will not impact the availability of continuous service. Being a subject matter expert in technology solutions and familiar with … innovative solutions are implemented for all aspects of Global Mobility to the Hitachi Group Companies. Key internal relationships are with Global Mobility CoE, Shared Service organizations, and functions within Hitachi Group Companies including HR Digital, Finance, Administration, Travel, Local HR, Regional HQs and other organizations as needed. Essential Duties More ❯