new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customerservice levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the South London region in More ❯
Rugeley, Staffordshire, West Midlands, United Kingdom
MGF LTD
new structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business … and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … and existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customerservice levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Midlands & East Anglia region More ❯
Field Service Engineer Coventry 36,000 - 38,000 Basic ( Optional Overtime (OTE 45'000)+ Door To Door Paid + Local Patch + Training + Company Van + Sick Pay + Bonus + Pension + No Weekend Work "IMMEDIATE START Thrive working for a family feel business that can … offer you stability and longevity within a recession proof industry. If you are a Field Service Engineer looking to work for a company that is known for retention of staff and great customerservice this is the place for you! Benefit from training to ensure you are … employment, work closely with the directors and benefit from not having to work on the weekend! This established business is now recruiting a Field Service Engineer due to growth. If you have good electro-mechanical skills and want to move into an industry which you can specialise in then More ❯
allows you to maximize your contributions while growing your career. Join a team where you can make a difference! As a member of the Customer Success team The CSM is the primary relationship holder between N-able and our partners. Leveraging their customerservice experience, industry knowledge … to ensure they are achieving value with their existing subscriptions, drive new product adoption, and achieve retention targets by delivering a best-in-class customer experience. What You'll Do Act as the primary relationship holder and point of contact for partners in a defined territory. Impact retention rate … N-able suite of product offerings and identify new opportunities. Identify at-risk customers and turn their experiences around. Proactively identify opportunities to increase customer value. What You'll Bring Experience in account management, sales, or customerservice in the software industry. Understand how to engage and More ❯
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Chester … are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients, troubleshooting technical issues, resolving queries, and ensuring seamless IT operations. You'll work in a fast-paced environment, supporting a range of businesses with … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role. Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN/ More ❯
To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer-service skills; be able to work collaboratively with different teams and stakeholders; and be well organised, flexible, and enjoy the challenges of supporting … in operating system imaging and application deployment tools Experience in computer hardware Understanding of different Network technologies including DHCP, DNS, Subnetting, Routing, etc. Excellent customerservice and stakeholder management skills Ability to multitask, work under pressure, use initiative, and acquire and apply technical skills as necessary Ability to More ❯
To be successful in this role you will have the experience to handle a wide range of IT support duties and related tasks; excellent customer-service skills; be able to work collaboratively with different teams and stakeholders; and be well organised, flexible, and enjoy the challenges of supporting … in operating system imaging and application deployment tools Experience in computer hardware Understanding of different Network technologies including DHCP, DNS, Subnetting, Routing, etc. Excellent customerservice and stakeholder management skills Ability to multitask, work under pressure, use initiative, and acquire and apply technical skills as necessary Ability to More ❯
we will be looking for you to be able to demonstrate: People Management Skills Excellent communication skills both verbal and written. High Level of customerservice skills Commercial acumen Knowledge of products and manufacturer systems An understanding of the demands of the role and the time and attention … to perform well under pressure. It would be advantageous if you had: DAF Product experience Knowledge of Kerridge systems Main duties include . A customer facing field based role, reporting directly into the Head of Parts Sales. This role will be responsible for delivering benchmark customer account management … primary focus on delivering benchmark parts sales and industry leading account management. Working closely with the Head of Parts Sales and the wider parts, service and truck sales teams, central organisation and customers you will be responsible for your own performance and high level of customer service. Develop More ❯
role will drive the EV Infrastructure strategy, delivering substantial growth and profitability, enabling the right culture and generating a relentless determination to deliver excellent customer outcomes. The role will be responsible for growing Lucy's EV Infrastructure business with the current business plan to achieve annual revenues of over … the low and medium voltage electrical infrastructure needed for electric vehicle charging. The business unit will lead market analysis, product management, business development, sales, customerservice, engineering and manufacturing/supply chain for e-mobility products and services. The business unit will work closely with wider teams within … and operations as required and ensure dissemination of opportunities and learning across the Group. The role will also work closely with the Group's service lines to ensure the business unit's governance is within the Group's overall strategy and approach. Key Accountabilities: End-to-end business unit More ❯
role will drive the EV Infrastructure strategy, delivering substantial growth and profitability, enabling the right culture and generating a relentless determination to deliver excellent customer outcomes. The role will be responsible for growing Lucy's EV Infrastructure business with the current business plan to achieve annual revenues of over … the low and medium voltage electrical infrastructure needed for electric vehicle charging. The business unit will lead market analysis, product management, business development, sales, customerservice, engineering and manufacturing/supply chain for e-mobility products and services. The business unit will work closely with wider teams within … and operations as required and ensure dissemination of opportunities and learning across the Group. The role will also work closely with the Group's service lines to ensure the business unit's governance is within the Group's overall strategy and approach. Key Accountabilities: End-to-end business unit More ❯
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to 28,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Milton … Keynes are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients offering cloud services, managed print, telephony, cyber, data and Office 365 applications. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking More ❯
Milton Keynes, Buckinghamshire, Loughton, United Kingdom
In Technology Group
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to £28,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Milton … Keynes are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients offering cloud services, managed print, telephony, cyber, data and Office 365 applications. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum Excellent Benefits and Progression
Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to £28,000 DOE Are you passionate about IT support and delivering great customerservice to a range of clients in various industries? A well-established Managed Service Provider in Milton … Keynes are looking for a Service Desk Technician to join their growing team. In this role, you'll be the first point of contact for clients offering cloud services, managed print, telephony, cyber, data and Office 365 applications. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking More ❯
in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical’s client … continuously learn and support new systems and services. •Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. •Excellent customerservice skills, with confidence in both phone and face-to-face interactions. •Determining priorities in an environment where customer demand varies constantly. … date with product knowledge, technical and regulatory changes • Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: Desirable Experience •Experience in CustomerService and Network Operations •Technical Engineering background •Familiarity with MOD systems and equipment support •Hands-on experience with Inmarsat and/or VSAT More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Plus £3500 shift allowance per annum
in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client … continuously learn and support new systems and services. •Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone. •Excellent customerservice skills, with confidence in both phone and face-to-face interactions. •Determining priorities in an environment where customer demand varies constantly. … date with product knowledge, technical and regulatory changes • Managing other Shift workers Qualifications and requirements for the Technical Support Engineer: Desirable Experience •Experience in CustomerService and Network Operations •Technical Engineering background •Familiarity with MOD systems and equipment support •Hands-on experience with Inmarsat and/or VSAT More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Adecco
their accounts. Your responsibilities will include: Daily Case Management: Handle a set number of cases allocated to you each day, ensuring timely resolution of customer inquiries. Customer Support: Provide exceptional service by addressing customer queries with attention to detail and professionalism. System-Based Tasks: Engage predominantly … in system-based tasks with a focus on maintaining accurate records and data management. Outbound Calls: Conduct outbound calls as necessary to resolve customer issues and provide updates. Target Achievement: Work diligently to meet set targets while maintaining the highest standards of service. What We're Looking For: To … Attention to Detail: A meticulous approach to work, ensuring all tasks are completed accurately. Target-Driven Mindset: A commitment to achieving goals and improving service efficiency. Excellent Communication Skills: Ability to convey information clearly and effectively, both verbally and in writing. Why Join Us? Professional Growth: Gain valuable experience More ❯
looking to add an experienced IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and customerservice, and who enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will play a key role in providing … IT ticketing system, ensuring timely updates and resolution. Escalate complex or unresolved issues to senior engineers or third-line support as required. Deliver excellent customerservice and communicate technical issues clearly to non-technical users. Key Skills: 2+ years of experience in an IT support role, ideally within … end users across desktops, laptops, printers, mobile devices, and basic networking. Experience working with ticketing systems and managing a busy support queue. A positive, customer-first attitude with strong communication and interpersonal skills. Ability to work independently, manage workload effectively, and know when to escalate. Full UK driving license More ❯
Share, iManage Govern, iManage Insight and iManage Cloud. The Support Consultant plays an important role in ensuring that clients receive the highest levels of customerservice coupled with application-focused technical knowledge. To be successful in this role, you will be a fast learner with a desire to … including identifying & testing for application bugs, creating SQL queries & ensuring the correct configuration of a variety of IT systems. You will have a strong customer focus & a high level of technical skills as you will be dealing with IT management and Helpdesk staff. Preferred Requirements: Fluent German language skills … and Document Management Systems would be desirable but is not essential. Exposure to SQL , MSQL and TSQL would be desirable but not essential. Excellent customerservice skills, both spoken & written - the ability to liaise with customers at varying levels. Some experience in delivering training/guidance to end More ❯
Share, iManage Govern, iManage Insight and iManage Cloud. The Support Consultant plays an important role in ensuring that clients receive the highest levels of customerservice coupled with application-focused technical knowledge. To be successful in this role, you will be a fast learner with a desire to … including identifying & testing for application bugs, creating SQL queries & ensuring the correct configuration of a variety of IT systems. You will have a strong customer focus & a high level of technical skills as you will be dealing with IT management and Helpdesk staff. Preferred Requirements: Fluent German language skills … and Document Management Systems would be desirable but is not essential. Exposure to SQL , MSQL and TSQL would be desirable but not essential. Excellent customerservice skills, both spoken & written - the ability to liaise with customers at varying levels. Some experience in delivering training/guidance to end More ❯
with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. Provide excellent customerservice and keep users updated on progress. Device Setup and Maintenance Set up new laptops, desktops and mobile phones for staff. Install software … qualification) Solid knowledge of Windows 10/11 and Microsoft Office Familiarity with Active Directory and basic Office 365 admin tasks Strong troubleshooting and customerservice skills Full UK work authorisation Willingness to travel to sites occasionally Desirable: Experience with Microsoft 365 admin centre, Teams, SharePoint or OneDrive More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
Portsmouth, yorkshire and the humber, united kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising — all while keeping things collaborative and fun. What you will be doing and … of business-critical systems. From architecting clean, scalable integrations between internal and external platforms to overseeing the development of vital applications that power our customerservice and operations — your work will be foundational to how we operate and grow . You’ll be at the technical heart of … ensuring technology choices and development practices are aligned with business needs and delivered with excellence. What you will own Enterprise COTS SaaS platforms covering: Customerservice and sales lead management Back office automation platform Call centre platform Bespoke development covering: Agent Reservations (Configure, Price, Quote and Book) Booking More ❯
solutions and robust network infrastructures transform the way people, places, and organisations work.And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and … think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customerservice oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will More ❯
Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier IT solutions to a diverse range … and configure new hardware and software solutions Assist with cybersecurity measures and best practices Work with senior engineers on complex technical projects Deliver excellent customerservice and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an … networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a fast-paced environment Great communication and customerservice skills Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus What We Offer: Competitive salary and benefits package Career growth opportunities More ❯