426 to 450 of 1,104 Customer Service Jobs in the UK excluding London

Title: Service Desk Analyst Location: Chester UK (Hybrid) Employment type: Contract Inside Ir35 JD for the role: Note: The client is looking for someone who can speak both English and German fluently. Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk … Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution ...

presence at Aristocrat’s London office. It also supports an EMEA-wide remit and works closely with several teams. Reporting directly to the IT Service Delivery Manager, the successful candidate will deliver high-quality hands-on support across end-user services, infrastructure support, workplace technology, cloud services, endpoint management … meeting room technology, documentation, audit, and initiatives aimed at improving service quality. This is a true dual-role position suited to someone who is confident handling responsibilities involving both Service Desk and Infrastructure Support functions. The ideal applicant is encouraged to balance hands-on user support alongside broader ...

Line Service Desk Engineer Location: Solihull (Five days per week) Salary: Up to £32,000 Per Annum Key Responsibilities I am working with a leading managed services provider who have a fantastic reputation for delivering cybersecurity, communications and connectivity solutions. For more than 20 years, they have supported … organisations with reliable, scalable services designed around customer needs. They are now looking for 2nd Line Support Engineer to join their team in Solihull and support a variety of end customers across a variety sectors. As well as having a strong level of expertise around the Microsoft tech stack ...

client is an established, international manufacturer of advanced industrial equipment and market leaders in their field. They supply customers worldwide and have service teams in the UK, USA and Asia. They are looking for a Field Service Engineer to support customers on site and remotely. You'll install … equipment, travelling regularly in the UK and internationally. Key Responsibilities Install, commission, test and maintain electron beam welders, laser welders and vacuum furnaces at customer sites worldwide. Carry out calibration, repairs, upgrades, refurbishments, training and audits. Provide remote support to customers alongside the international service teams. Complete service ...

design and optimize rapid, efficient factory layouts. Advanced Planning & Scheduling: The "brain" of the factory, helping manufacturers schedule their production perfectly to meet customer demands. Manufacture Execution Systems (MES): The software that monitors and controls the actual manufacturing process on the factory floor in real-time. Consultancy, Training & Professional … software modules, training, or consulting services. Learn and Grow: Actively participate in training sessions to become an expert on our software portfolio, service offerings, and sales methodologies. Customer Engagement: Understand customer challenges and explain how our digital manufacturing solutions and services can solve their pain points. Collaborate ...

Service Desk Analyst Widnes £33,476 Fixed Term Contract (12-month contract) Full Time Here at Halton Housing, we are looking for an experienced and proactive Service Desk Analyst to work across our vibrant organisation. Hours: 37 hours per week (Monday - Friday) Duration: Fixed Term Secondment (12 months … What You’ll Do: · Log, prioritise and manage ICT support requests, ensuring service levels are met. · Configure, image and deploy ICT equipment, including laptops, tablets and mobile phones. · Provide 1st and 2nd line technical support, resolving issues where possible. · Create user guides and training materials to support self-service ...

established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex technical issues, take ownership of the device lifecycle and work closely with … administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise ...

NPPV3 desirable) We are looking for a 1st Line Technical Support Agent to join a busy SD-WAN Operations team supporting a high-profile customer environment. You will act as the first point of contact for incidents, service requests and customer enquiries, carrying out 1st line triage … troubleshooting and ticket management whilst ensuring service levels are maintained. Key Responsibilities 1st line incident triage and fault resolution. Monitor SD-WAN services and respond to alerts. Manage tickets through to resolution within SLA. Support customers and engineers via phone, email and ticketing systems. Escalate issues to 2nd line ...

power fleet. You will work independently in the field, with the support of a wider operational team, ensuring equipment is maintained and returned to service efficiently. This role is well suited to someone with a background in temporary power, plant or a similar mobile engineering role, seeking a position … within a well-supported operation. The Role As a Mobile Engineer, you will take responsibility for the service, maintenance, installation and repair of temporary power equipment, including Battery Storage Units (BSUs). You will support critical on-site activities, including planned preventative maintenance, breakdown response, installation and commissioning. ...

House Service Technician Location: High Wycombe Salary: (phone number removed) Private Health, 25 days holiday + BH, parking About the Role We are seeking a hands-on Service Technician to join a busy service laboratory in High Wycombe. This is an excellent opportunity for someone with … repairing and calibrating specialist handheld and benchtop measuring instruments used across a variety of industries. You will have your own dedicated workstation within the service laboratory where you will be responsible for assessing incoming equipment, diagnosing faults, carrying out repairs and ensuring all instruments are calibrated to the required ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … will be working in a fast paced, high volume and sometimes challenging environment within a fun team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team on an initial 3-month contract. … This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team on an initial 3-month contract. … This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting ...

Service Desk Team Leader Location: Cambridge (hybrid working available) Salary: Up to £45,000 Contract: Full time, permanent We're partnering with one of Cambridge's most established and innovative technology organisations, who are looking for a proactive and people-focused IT Service Desk Team Leader to join … take that next step in your career, this could be the perfect opportunity. Key Responsibilities Lead, support and develop a team of five IT Service Desk professionals Provide hands-on technical support and act as an escalation point for complex IT issues Manage and prioritise support tickets, ensuring service ...

Description As eCommerce Product Manager, you will help shape the future direction of our eCommerce product portfolio, connecting business priorities, customer needs and commercial opportunities into a clear, value-led roadmap. Working closely with the Senior Product Manager and key business and delivery teams, you will guide evidence-based … decisions about where to invest, which outcomes to pursue and how to improve customer experience, conversion, revenue and operational effectiveness. Job Responsibilities In this role, you will: Own and communicate the eCommerce roadmap, ensuring investment decisions remain aligned with company strategy, customer needs, commercial objectives and changing business ...

client, who are industry leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role … with basic experience. The business provides a wide range of solutions to the world’s leading banks, retail and commercial institutions. As a Field Service Engineer, you will provide technical support to our client’s customers by carrying out maintenance on a range of ATM's, Self-service ...

excellent opportunity has arisen to work for our established client as an DI Field Service Engineer covering the Exeter area. Successful candidates will need experience of working in UK Hospital environments with relevant equipment/OEM training. As the DI Field Service Engineer, you will be responsible … Provide comprehensive maintenance and service for DI equipment on multi-vendor systems. Provide telephone assistance and field visits when and where required throughout the assigned region and when required throughout the UK. Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing. Provide professional ...

client, who are industry leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role … with basic experience. The business provides a wide range of solutions to the world’s leading banks, retail and commercial institutions. As a Field Service Engineer, you will provide technical support to our client’s customers by carrying out maintenance on a range of ATM's, Self-service ...

tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch … Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service ...

excellent opportunity has arisen to work for our established client as an DI Field Service Engineer covering the North Pennines/North West area. Successful candidates will need experience of working in UK Hospital environments with relevant equipment/OEM training. As the DI Field Service Engineer … will be responsible for: Provide comprehensive maintenance and service for DI equipment on multi-vendor systems. Provide telephone assistance and field visits when and where required throughout the assigned region and when required throughout the UK. Complete and maintain all administration and documentation in allotted time, to ensure smooth ...

join Apogee's Professional Services team. This is a senior, hands-on technical role where you will take the lead on complex and strategic customer implementations, provide expertise during high-profile escalations, and help shape the standards and best practices used across the wider technical team. You will work … will be doing Lead the installation and deployment of complex software solutions across strategic and enterprise customers Deliver solutions across a variety of customer IT environments, including Microsoft Azure and cloud infrastructure Take technical ownership of complex implementations and escalations through to resolution Support Technical Consultants and Engineers through ...

join Apogee's Professional Services team. This is a senior, hands-on technical role where you will take the lead on complex and strategic customer implementations, provide expertise during high-profile escalations, and help shape the standards and best practices used across the wider technical team. You will work … will be doing Lead the installation and deployment of complex software solutions across strategic and enterprise customers Deliver solutions across a variety of customer IT environments, including Microsoft Azure and cloud infrastructure Take technical ownership of complex implementations and escalations through to resolution Support Technical Consultants and Engineers through ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving ...