426 to 450 of 938 Customer Service Jobs in the UK excluding London

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...

TEAM Engineering LOCATION Harrogate REPORTS TO Head of Engineering VERSION & DATE V3.0 05/03/26 ABOUT REDCENTRIC Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud and Collaboration, designed and delivered by our own highly … projects Work closely with the Project Managers and Network Engineers to ensure efficient bookings to meet project delivery dates Attend (via Teams) monthly service reviews with key 3rd party Field Suppliers Document and maintain processes in line with working practices Adherence to Redcentric Solutions Limited ISO09001 and ISO27001 certification ...

required to perform ad hoc tasks which sit outside of this job description. Person Specification Essential Experience & Skills Microsoft 365 administration experience. Excellent customer service skills, both written (email) and verbal. Experience with Microsoft Power Platform (including Power Automate) and Microsoft Dynamics. Strong documentation skills with the ability … phone system technologies. Administration of endpoint security tools, including Sophos Antivirus and BitLocker. Windows 10 and Windows 11 installation, support, and troubleshooting. Experience using service desk/ticketing systems and managing tickets through to resolution in line with SLAs. Clear enhanced DBS check (carried out by PQA). Desirable ...

Title: 1st Line Support Engineer – Service Desk Location: Preston, UK (Office based) Salary: £28,000- £30,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client cannot provide sponsorship* About the Company Our client is a growing … based in Preston, delivering managed IT, cloud, and security services to a variety of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. Role Overview We are seeking a 1st Line Support Engineer to join a busy service desk team. This ...

Title: Network Engineer Location: Northwest Salary: Competitve Type: Permanent Sector: Public Sector Job Description We are looking to recruit a highly service focused 2nd line technical support engineer to provide remote and occasional on-site support for customers’ network infrastructure. Therefore the successful candidate will need to be based … firewalls, and access points. Responsible for: 2nd line technical support of LAN, WAN, Wi-Fi and Security networks. Fault finding through to resolution and customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service ...

looking for an organised and reliable Service Support Assistant to join my clientsChildren and Family Services team. You will provide high-quality administrative and customer support, helping ensure services for children and families run smoothly. This is a varied role where attention to detail, teamwork, and confidentiality … internal systems Update case records, upload documents, and send correspondence Maintain filing systems and support audits and inspections Produce reports, spreadsheets, and basic statistics Customer Service Handle phone calls, emails, and enquiries from the public and professionals Welcome visitors and provide a helpful, professional service Contact families ...

role is about more than just day-to-day responsibilities, it's about delivering reliable ICT services that empower store operations and enhance the customer experience. We're currently based in Kemble but will be moving to central Swindon in Spring 2026 - just a short walk from the train … every four weeks We're looking for someone who Has previous IT support experience Can troubleshoot hardware, software, and network issues Has strong customer service skills and can explain technical issues clearly Knows Windows 10/11, Microsoft 365, and common business apps Understands basic Active Directory/ ...

Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their … ability. Their approach to clients is quality-driven and customer focussed, ensuring their team provide exceptional service and to work collaboratively with their clients. You will be a motivated and natural problem solver with a keen interest in IT. As a Systems Engineer you will be responsible ...

outstanding service. Their reputation is built on long-term relationships both with customers and employees and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you ll be doing Installing, servicing, and commissioning a wide variety of fire … systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839/PD6662 ...

Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

departments to address complex issues. Providing remote assistance to users working in different locations. The Ideal candidate for the IT Support Analyst: Excellent customer service skills. Proven work experience in IT support or IT technician roles. Have a natural aptitude for solving problems and finding solutions. Excellent communication ...

Title: Service Team Analyst Location: Remote working Contract Type: Permanent and Full-Time Working hours: 11am – 7:15pm, Monday to Friday. This role is to work in our clients' Relocation Accounting team as a Service Team Analyst, where you will play a pivotal role in supporting global operations … managing inquiries related to expense reimbursements. This position is crucial for ensuring timely, accurate, and customer-focused solutions while fostering collaboration across departments. Day-to-day of the role: Serve as the primary contact for inquiries from Global Operations regarding relocation expense reimbursements. Act as a liaison between Global ...

Title: Service Team Analyst Location: Remote working Contract Type: Permanent and Full-Time Working hours: 11am – 7:15pm, Monday to Friday. This role is to work in our clients' Relocation Accounting team as a Service Team Analyst, where you will play a pivotal role in supporting global operations … managing inquiries related to expense reimbursements. This position is crucial for ensuring timely, accurate, and customer-focused solutions while fostering collaboration across departments. Day-to-day of the role: Serve as the primary contact for inquiries from Global Operations regarding relocation expense reimbursements. Act as a liaison between Global ...

month FTC to cover a period of maternity leave. As a Senior UX Designer you'll be leading discovery and design across both customer-facing and internal products, shaping solutions that solve real user problems and deliver measurable business impact. You'll primarily be working on mfldirect, our flagship … commerce platform within the automotive industry. This role covers a key Senior Designer on our core customer facing product, mfldirect, at a time when we're facing some of our biggest and most exciting product challenges in recent years. You'll play a central role in leading design ...

Clients needs. We have invested in the latest tools and technology to find the best talent to meet our Clients business needs from Sales, Customer Service/Support, Field Service/Engineering, IT, Finance, Warehousing, Operations, Quality, Regulatory, project Management, Logistics, Facilities Management, Procurement … person, virtually or by telephone Computer-literate with experience of a CRM system Strong sales skills with the ability to sell a professional service The ability to hit & exceed revenue/sales targets set. You must have as a Business Development Executive The right to work ...

forum responses) and assist with developer events and technical conferences Collaborate with internal development teams and management to track performance metrics and continuously improve service quality Requirements Strong observation and analytical skills for troubleshooting and issue identification Ability to manage multiple queries while maintaining professionalism under pressure Understanding … customer service principles and maintaining high quality standards Ability to quickly learn and work with proprietary software systems Strong complex problem-solving abilities Excellent written and verbal communication skills Ability to diagnose and resolve application-related issues Relevant industry experience managing delivery of one or more concurrent projects ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

support analysts based in Bristol. The support team is the first line of contact for all the client queries, working conscientiously to ensure customer concerns are addressed effectively and providing resolutions within the SLA. Their companies mission is to enable Health Insurers to rapidly add value through technology solutions … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with client ...

team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning … technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future ...

Senior IT Engineer - Edinburgh If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their team. This role offers excellent progression … Office 365 migrations, and network installations. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Intune MDM Experience - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland ...

Unicomp operate within the IT sector and are a dynamic, well-established business based in Borough Green. We pride ourselves on delivering excellent customer service, fast response times, and flexibility in our customer offering. We specialise in selling spare parts for IT equipment and run an extensive … service operation within the Retail and Hospitality sectors. As a truly international business working with global brands such as Epson, Citizen, and PAX, you will be joining a friendly but hardworking office where customer focus and commercial awareness sit at the heart of everything we do. Role Overview ...

Blackburn/Bolton/Preston area). About you: You have experience in a similar IT Support/Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows … Desktop You're collaborative and pragmatic with great communication and customer service skills You have experience of working similar night shift patterns You hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus) Apply now to find out more about this Microsoft ...

Edwards. The Senior IT User Support Officer is responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and IT support are maintained. The role will involve providing IT support across the school, supporting staff, pupils, and operational departments, ensuring … high performance of the IT helpdesk function, including ticket management, reporting, and service improvement. They will contribute to the reliability and performance of hundreds of devices (desktops, laptops, tablets and printers) across the school as well as maintain key systems such as Active Directory (on-premise and Azure), SCCM ...