451 to 475 of 1,854 Customer Service Jobs in the UK excluding London

sales processes. Your proactive approach and exceptional organizational skills will help drive our business forward, providing outstanding support to our sales professionals and enhancing customer satisfaction. This paid position offers an exciting opportunity to develop your administrative and IT skills within a fast-paced, energetic environment. Duties Manage … update customer relationship management (CRM) software to track sales activities, leads, and client interactions Prepare and maintain sales reports using Microsoft Excel and Microsoft PowerPoint to analyze performance metrics and present data clearly Coordinate with internal teams to process orders, quotations, and invoicing accurately Support the sales team with ...

through to resolution. Providing technical support via phone, monitoring platforms, and ticketing systems. Troubleshooting routing, switching, firewall, wireless, and connectivity issues. Accessing and supporting customer network infrastructure remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party suppliers and vendors. Maintaining accurate technical … documentation and incident records. Participating in major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management ...

Title: Customer Service Operator Location: Exeter Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work and they ...

Title: Customer Service Operator Location: Brydekirk Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work and they ...

Title: Customer Service Operator Location: Newcastle Under Lyme Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work ...

Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution … flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements (SLAs ...

Head of Customer Experience (CX) will lead in making Redsquid a truly customer-first business — ensuring every client interaction, from onboarding to renewal, is seamless, consistent, and value-driven. You will protect revenue by fixing the root causes of churn, instilling customer-first behaviours across the company … Borehamwood) Permanent, Full-time Monday to Friday: 37.5 hours per week This critical role will lead the design and execution of Redsquid’s customer-centric strategy to drive customer satisfaction, retention, and revenue growth. The HCX focuses on embedding CX excellence across all touchpoints and ensuring Redsquid delivers ...

Desktop Support Engineer – Stevenage VIQU have been approached by a customer who are seeking a Desktop Support Engineer to provide additional BAU support to their onsite IT team. The successful Desktop Support Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed … delivering excellent customer service across both face-to-face and remote interactions. The role: This role will involve providing hands-on Desktop Support to end users, including handling incoming support calls, assisting users via walk-up support and managing tickets through the internal ticketing system. The successful candidate ...

Desktop Support Engineer – Stevenage VIQU have been approached by a customer who are seeking a Desktop Support Engineer to provide additional BAU support to their onsite IT team. The successful Desktop Support Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed … delivering excellent customer service across both face-to-face and remote interactions. The role: This role will involve providing hands-on Desktop Support to end users, including handling incoming support calls, assisting users via walk-up support and managing tickets through the internal ticketing system. The successful candidate ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Teaching Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling onto the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

Sales and Supply Chain departments through effective administration, ensuring smooth operations, accurate record-keeping, and excellent communication with clients and internal teams. Duties Receiving Customer Orders Creating Sales Orders and processing within ERP System Arranging Transport with the haulier Liaising directly with Customers/Customer Service Support … Liaising with our QA Team on batch/product release Responsible for checking Transport Invoices for payment Responsible for individual Customer Account forecasts Responsible for checking Product Shelf Life on a weekly basis and reporting to Line Manager General Admin Requirements Proven experience in sales administration or related administrative ...

stakeholders in and outside of the company. Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation … improving IT processes. Provided 1st line IT support for hardware, software, Microsoft 365, and business applications. Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system. Managed user onboarding/offboarding, account administration, access permissions, and device provisioning. Installed, configured, and supported desktops, laptops, mobile ...

even further. Role Full training will be provided to ensure that you are able to: Arrange appointments for our nationwide team of technicians Assess customer issues and order parts where necessary to ensure that our technicians are equipped to get things sorted first time Maintain accurate and detailed records … customer interactions using our bespoke, in-house systems Collaborate with internal teams to ensure prompt resolution of customer concerns To be successful in this role, it would be great to have: Excellent communication skills, both verbal and written Strong problem-solving and analytical abilities Proficiency in using computerised ...

ECHO Personnel is recruiting an experienced Field Service Breakdown Engineer for a well-established industrial engineering company based in Rushden . This is an excellent opportunity for a skilled and motivated engineer to join a growing business offering a permanent position within a varied industrial maintenance and breakdown environment. … Salary: up to £48,000 per annum Key Responsibilities: Attend customer sites to carry out electrical breakdown repairs, servicing, and maintenance Diagnose faults using electrical drawings and fault-finding techniques Work on a wide range of industrial machinery including compactors, balers, shredders, printing presses, extruders, and automated systems Carry ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity ...

endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide 2nd and 3rd line technical support across a varied customer base, working across multiple sites. You will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute … wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve ...

endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide 2nd and 3rd line technical support across a varied customer base, working across multiple sites. You will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute … wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve ...

logistics activities with warehouse activity and ensuring stock movements are planned sensibly. Prepare and check shipping documentation to minimise errors and ensure compliance with customer and carrier requirements. Communicate clearly with internal teams (warehouse, operations, customer service, and procurement as needed) so everyone is aligned. Support continuous … improvement by identifying bottlenecks, suggesting process enhancements, and helping maintain service standards. What were looking for Experience in logistics coordination, supply chain administration, freight coordination, or a similar transport/planning role. A strong eye for detailparticularly around documentation, tracking, and time-critical updates. Confidence managing multiple priorities, with ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing … Managers to co-manage client accounts and ensure client satisfaction. Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Maintain accurate and up-to-date client ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing … Managers to co-manage client accounts and ensure client satisfaction. Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Maintain accurate and up-to-date client ...

company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities Serving new commercial sites (customer sites) in regard of network installation and site connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. … concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through online chats Determine the best troubleshooting solutions or processes based on the issue and details provided by customers Walk customers through troubleshooting ...

summary In this role, you would contribute to the provision of a professional administration and Reception service for the Cardiology Diagnostic Department and all its users including patients, relatives and colleagues. You will plan and organise a range of straightforward tasks to set timescales, to ensure the provision … professional clerical/administrative/secretarial service by as requested by managers and others, i.e. patients, relatives, colleagues and Trust Staff. Main duties of the job Apply appropriate communication methods using a range of verbal and non-verbal skills effectively and professionally welcoming and treating everyone (patients, relatives, colleagues ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst … exact responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user ...

established international manufacturer and supplier of electrical power solutions, industrial cables and cable management products. With a strong reputation for quality, innovation and customer service, our client supports businesses across the construction, infrastructure, manufacturing, energy, utilities and industrial sectors, providing reliable products that power projects across … investment in the UK market, they are looking to appoint an ambitious Business Development Executive to play a key role in expanding their customer base and strengthening relationships with existing clients. If you're a driven sales professional who enjoys opening doors, building long-term partnerships and delivering commercial ...

work closely with lawyers and business services professionals, helping them make the most of the firm's technology platforms while delivering exceptional service and support. The Opportunity This role sits within a highly regarded IT team and offers a blend of: Technology support and troubleshooting User training and coaching … other business-critical applications Deliver training, coaching and guidance to improve technology adoption and user proficiency Respond to and escalate technical issues through the service management platform Work closely with wider IT teams to ensure efficient issue resolution Identify trends, recurring issues and opportunities for process improvements Promote technology ...