Bath, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Derby, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple CustomerService Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯
CustomerService Advisor - Inbound Call Centre/Full training provided - Gloucester HQ - 8am to 5pm Mon-Fri (Not remote) - £25,000 Overview: Operating in a busy inbound call centre, you will play a pivotal role in driving productivity and ensuring the very highest levels of customer service. … This position calls for a dynamic individual who loves customer interaction, can work with multiple IT applications and enjoys the buzz of team collaboration. Ideal Experience: Fast-paced office-based employment. Outstanding customerservice skills with a client-focused approach. Superior verbal and written communication abilities. Proficient … in a fast-paced team environment. Commitment to fostering a positive, supportive team culture. Core Responsibilities: Handle client communications, ensuring a high standard of customer service. Accurately log client interactions and service requests using in-house IT systems. Coordinate solutions, adhering to SLAs and optimising efficiency. Facilitate seamless More ❯
independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new … opportunity to support UK businesses on the horizon. Job Description The Mobile Account Manager Senior Service Executive (MAM SSE) is an essential part of the branded mobile Small to Medium service team, dedicated to delivering exceptional support and service to our clients. As a MAM SSE, you … will be assigned to work alongside Mobile Account Managers to proactively oversee and manage customerservice tickets, ensuring timely resolution in line with established SLAs. In this role, you will handle a variety of service requests, including billing inquiries, delivery issues, and SIM swaps, demonstrating a strong More ❯
Gloucester, Gloucestershire, South West, United Kingdom
i2i Independent Recruitment Consultancy Ltd
CustomerService Representative Location: Gloucester Salary: £23,000 + Bonus Hiring Multiple Candidates £23,000 base salary plus annual team bonus | 35-hour working week | Fun team incentives | Ongoing career training and development | Clear opportunities for progression | Free onsite parking | Supportive and inclusive work environment What Youll Be … Doing: Responding promptly and professionally to a wide range of customer queries across various communication channels. Keeping customers updated when follow-ups are required or when arranging service engineer visits. Performing initial triage of connectivity issues and escalating or scheduling engineer support where necessary. Assisting potential customers in … understanding the companys products and packages. Working collaboratively with colleagues to ensure customer needs are met effectively. Recommending relevant products and services that may enhance the customer experience. What Were Looking For: A strong communicator with a natural ability to connect with people. Excellent interpersonal and listening skills. More ❯
subscriptions by offering a seamless solution that integrates company formation, banking, invoicing, client management, website building, and so much more. Role Overview As a CustomerService Agent , you will be responsible for delivering top-tier support to our customers across multiple channels, including email, chat, and phone. You … will assist users with account issues, product navigation, and general inquiries, always maintaining a friendly and professional approach. Your goal is to enhance the customer experience by resolving concerns efficiently and proactively. Key Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone. Troubleshoot product … issues and escalate complex cases to the technical team. Guide customers through product features, onboarding, and best practices. Maintain accurate and detailed records of customer interactions in the CRM system. Escalate complex issues to the appropriate team while ensuring timely follow-ups. Identify common customer pain points and More ❯
opportunity to join one of the UK’s fastest growing motor groups. This is a fantastic opportunity to take the next step into your customerservice and administrative development and become the best of the best. You will be responsible for assisting the Bodyshops in daily controls and … provide exceptional administrative support and the highest level of customerservice to our customers. If you have a passion for working in a busy high-pressured environment then what are you waiting for...Apply today! As a Bodyshop Administrator, you will be a valued team member committed to delivering … accurate administrative documents and the best customerservice that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have More ❯
Chester, England, United Kingdom Hybrid / WFH Options
Michael Page (UK)
Client A leading independent lender provides tailored vehicle finance solutions across the UK, working closely with dealerships and brokers. With a strong focus on customerservice, compliance, and responsible lending, they help customers secure affordable car finance, even in complex financial situations. Known for their ethical approach, they … prioritize professionalism, innovation, and customer-centric service. Job Description Handle customer queries with professionalism and efficiency. Provide financial advice to customers based on their specific needs and circumstances. Maintain a thorough understanding of our financial products and services. Develop and sustain strong customer relationships. Ensure compliance with … industry regulations and company policies. Collaborate effectively with the broader customerservice team. Contribute to the continuous improvement of customerservice processes and practices. Manage customer data and records with utmost confidentiality and accuracy. The Successful Applicant A successful Customer Financial Support Advisor should More ❯
QUEENSWAY HOUSE, QUEENSWAY, MIDDLESBROUGH, NORTH YORKSHIRE, England
ANDROMEDA SOLUTIONS LTD
Andromeda Solutions are looking for a friendly and hardworking individual to join their team. This role will involve providing exceptional customer support by addressing queries, resolving issues, and delivering a positive customer experience that upholds the company’s reputation and service standards. Role Main tasks of job … Handle customer enquiries via phone, email, live chat, or in-person, ensuring prompt and accurate responses. Resolve customer complaints by identifying issues, offering solutions, and following up to ensure satisfaction. Maintain accurate records of customer interactions, transactions, and feedback in the company’s database. Assist customers with … product or service information, guiding them to make informed decisions. Collaborate with other departments to address customer needs and escalate complex issues as required. Process orders, returns, and refunds in line with company policies. Provide support in improving customerservice processes by sharing insights and suggestions. More ❯
management of teams in depots, hubs, and delivery offices. Learning to manage KPIs (Key Performance Indicators) like on-time delivery rates, parcel volumes, and customerservice scores. Exposure to shift planning, resource allocation, and contingency planning. Commercial & Financial Acumen - Understanding the financial side of operations — e.g., cost per … delivery, budgeting, and profitability of delivery routes. Analysing performance data to find cost savings and efficiency improvements. CustomerService & Client Relationships - How Royal Mail deals with B2B (business customers) and B2C (consumers). Handling customer complaints, tracking issues, and providing solutions to improve service levels Leadership … Logical thinking when dealing with unexpected challenges in a fast-paced environment. Teamwork & Collaboration - Ability to work effectively within teams across depots, hubs, and customerservice departments. Willingness to support colleagues and share ideas. Understanding how different functions (operations, customerservice, transport) work together. Time Management More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Snap Finance UK
LOOKS TO CREATE THE IMPOSSIBLE AND OBSESS OVER CUSTOMERS! Do you excel at helping others, resolving issues with empathy and efficiency, and creating seamless customer experiences? Want to be part of a dynamic team that’s transforming the way people engage with Retail Point-of-Sale Finance? We are … looking for a CustomerService Representative to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times. You’ll be educating customers on the different ways they can manage their Snap loan and choosing the options that work best for … them. We’re looking for a detail-oriented person to complete processes and procedures while providing each customer with a seamless experience. Who are we? What do we do? Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. More ❯
Portfolio Group are proud to be exclusively representing our client in their search for a CustomerService Specialist. Working with the Customer Care Team, you will be handling complaints and queries from clients, dealing with escalations and managing it end to end, resulting in the retention of … clients. This a very varied, fast paced role within a small, friendly, supportive team! We are looking for someone with amazing customerservice who will go above and beyond to resolve issues for clients. If you have the relevant experience and are looking for a new challenge, please … apply today and we'll be in touch! Customer Care Specialist - Manchester 26,000 Role Description In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support More ❯
licence area/district business plan outputs in line with financial, regulatory and business plan objectives whilst optimising return through incentive mechanisms. Through active customer and stakeholder engagement, support delivery of robust communication activities to facilitate the delivery of project plans and deliverables affecting local communities, customers and stakeholders. … district and licence plans which are devised to minimise outages to customers. Ensure efficient and effective delivery of performance targets as appropriate, such as: Customer Minutes Lost, Customer Interruptions Broad Measure of Customer Satisfaction Guaranteed Standards Other Incentive mechanisms Effectively deliver the relevant elements of the business … security business plan outputs in line with financial unit cost drivers, regulatory and business plan objectives whilst optimising return through appropriate system performance and customerservice incentive mechanisms. Deliver a portfolio of capital investment projects and associated regulatory outputs, integrating the priorities and requirements of customerserviceMore ❯
committed to empowering businesses and individuals with effortless ways to make and take payments. Through a combination of expertise, cutting-edge technology, and standout customer support, we aim to become a global leader in digital payment solutions. We embrace unconventional businesses with unique needs or those operating in emerging … sectors, providing business accounts, payment processing services, digital wallets, and payment gateways to help them grow quickly and safely. About The Role As a Customer Support Agent, you will play a key role in delivering exceptional service to our clients across TPF’s suite of products, including wallets … and acquiring solutions. You will be the first point of contact for customer inquiries, providing timely and effective support via email or ticketing systems. Reporting to the Manager, you will work closely with internal teams to resolve issues, improve customer experience, and contribute to the smooth operation of More ❯
Social network you want to login/join with: Community & Customer Support Manage..., Manchester col-narrow-left Client: Crypto Recruit Location: Manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 18a61332d745 Job Views: 6 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job … Description: Community & Customer Support Manager About The Project Our Client brings Decentralized Finance to the music industry, changing how artists access the funding they need and providing a launchpad for the first music copyright-backed NFTs. Job Description In this role you should be well versed in crypto/… community-building and managing all conversations. We are looking for an experienced community support manager to join the team and own our communications and customer support strategy. This role suits a strategically minded, tech-savvy ‘people person’ with great customerservice skills and the ability to moderate More ❯
like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customerservice lifecycle and provide professional, timely, helpful, high quality and consistent customerservice both technical and non-technical before, during and after the customer … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customerservice and interpersonal skills. Strong teamwork and More ❯
like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customerservice lifecycle and provide professional, timely, helpful, high quality and consistent customerservice both technical and non-technical before, during and after the customer … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customerservice and interpersonal skills. Strong teamwork and More ❯
Are you an organised and customer-focused professional looking for a part-time role in Manchester? Capita is hiring a Service Administrator to provide essential support and ensure a seamless experience for our clients. In this role, you’ll handle administrative tasks, assist customers, and contribute to the … efficiency of our operations. If you have previous experience in customerservice or administration and a genuine passion for helping people, we want to hear from you! About Capita Capita is a consulting, transformation, and digital services business that delivers innovative solutions to streamline interactions between businesses and … valuable insights and advanced technologies that optimize efficiency, allowing organizations to focus on their core functions while improving people’s lives. Position: Part Time Service Administrator Job Type: Part Time Location: Manchester, UK About the Role Hours: 20 Hours a week. Monday – Friday between the hours of 8am – 5pm. More ❯
My client, a well-respected automotive dealer group, is looking for an eCommerce CustomerService Advisor with a passion for providing excellent service to the parts ecommerce team. Your primary role will be to deliver first-class customerservice to current, prospective, and new customers … via all forms of online customer engagement. You will work closely with key members of the ecommerce and operations teams in a rapidly growing business unit covering local online markets. Role & Responsibilities: Deliver outstanding customerservice by answering customer queries primarily via email, live chat (tbc … and telephone. Resolve customer queries received through eBay, Amazon, and ecommerce Webshop. Handle returns, exchanges, and discrepancies promptly. Coordinate with couriers regarding outbound, lost, or damaged shipments. Manage orders on internal/external systems. Collaborate with external ecommerce partners. Additional Benefits: 33 days annual leave (including bank holidays), plus More ❯