Technical Specialist
- Hiring Organisation
- MSP Talent Bridge Ltd
- Location
- Loanhead, Midlothian, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £32,000 per annum
Package circa £28k The Opportunity We're working with a well-established and growing managed service provider to find an experienced Technical Specialist to join their service desk team. This is a role providing high-quality, timely technical support to clients — resolving technical issues, maintaining reliable client environments … contributing to a consistent, professional customer experience. The Role You'll work across first- and second-line support, escalating complex or higher-risk issues appropriately. You'll be expected to take ownership of tickets, communicate clearly, keep technical records accurate, and support the continuous improvement of service desk ...