Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping to date. Assist in the migration … Strong communication skills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and … Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customerservice and solutions More ❯
Company Vehicle, Fuel Card, Overtime, Bank Holidays, Holidays Multi Skilled Fire and Security Engineers required. To apply for this opportunity you must have or hold the following: • Intruder Service Experience • Fire Service Experience • Excellent customerservice skills • CCTV IP Knowledge • Access Control • Fault Finding experience • Ability to work by yourself and within a team • Full UK … and Security industry. We offer a wide range of services including design, maintenance and installation of fire systems, intruder, CCTV, and access control. Due to planned growth within the service/installation department. We are now actively looking to recruit an experienced Fire and Security Service Engineer covering Horley and surrounding areas Benefits Include: • Company Vehicle • Fuel Card More ❯
satisfaction. With responsibility for CAPEX delivery, lifecycle replacements and financial accountability, Operations also partner with Design and Construction teams to ensure seamless project handovers. They work closely with our CustomerService, QHSE, Compliance, Security and Implementation teams delivering operational excellence and are the first point of escalation for incidents, the function ensures accurate reporting, transparent communication and uninterrupted … service for customers. About the Role We are looking for a Senior Technical Operations Manager to play a key leadership role within our Operations team. You will be providing support to the Operations Director in the leadership of the Data Centre Operations and overall Integrated Facilities Management teams. You will be the principal technical leadership authority for all mechanical … and electrical systems within the data centre environment. You will ensure the resilience, reliability, and efficiency of critical infrastructure to achieve 100% service availability. You will support and oversee the 24/7/365 operations of our facilities, providing strong technical direction and contributing to the organisation’s strategic planning. You’ll also take responsibility for managing capital More ❯
satisfaction. With responsibility for CAPEX delivery, lifecycle replacements and financial accountability, Operations also partner with Design and Construction teams to ensure seamless project handovers. They work closely with our CustomerService, QHSE, Compliance, Security and Implementation teams delivering operational excellence and are the first point of escalation for incidents, the function ensures accurate reporting, transparent communication and uninterrupted … service for customers. About the Role We are looking for a Senior Technical Operations Manager to play a key leadership role within our Operations team. You will be providing support to the Operations Director in the leadership of the Data Centre Operations and overall Integrated Facilities Management teams. You will be the principal technical leadership authority for all mechanical … and electrical systems within the data centre environment. You will ensure the resilience, reliability, and efficiency of critical infrastructure to achieve 100% service availability. You will support and oversee the 24/7/365 operations of our facilities, providing strong technical direction and contributing to the organisation’s strategic planning. You’ll also take responsibility for managing capital More ❯
satisfaction. With responsibility for CAPEX delivery, lifecycle replacements and financial accountability, Operations also partner with Design and Construction teams to ensure seamless project handovers. They work closely with our CustomerService, QHSE, Compliance, Security and Implementation teams delivering operational excellence and are the first point of escalation for incidents, the function ensures accurate reporting, transparent communication and uninterrupted … service for customers. About the Role We are looking for a Senior Technical Operations Manager to play a key leadership role within our Operations team. You will be providing support to the Operations Director in the leadership of the Data Centre Operations and overall Integrated Facilities Management teams. You will be the principal technical leadership authority for all mechanical … and electrical systems within the data centre environment. You will ensure the resilience, reliability, and efficiency of critical infrastructure to achieve 100% service availability. You will support and oversee the 24/7/365 operations of our facilities, providing strong technical direction and contributing to the organisation’s strategic planning. You’ll also take responsibility for managing capital More ❯
Customer Success Manager (NOW CLOSED FOR APPLICATIONS) 29th August, 2025 We are looking for a Customer Success Manager to join our incredible team. Salary : Starting from £37k (depending on experience) Application Deadline : NOW CLOSED FOR APPLICATIONS Location : Sheffield, UK (on-site) How to apply: Simply send your CV and covering letter to explaining why you would be a … STRICTLY NO AGENCIES. Role Description: Our Success: Your Mission This role will see you play an important part in the growth of the business as a member of the Customer Success Team (CST). Reporting to the Head of Customer Success, you will work closely with our customers (otherwise known as the "Sport:80 Community") to ensure they … are making the most out of our suite of products, including our flagship system 'Sport:80 Platform'. You will also ensure that our high standards of customerservice are maintained and that the voice of each and every customer is heard across the business. Role and responsibilities Being a member of the Customer Success Team More ❯
team plan at quarterly reviews with Senior Management Support own sales team as required to ensure the whole team target is achieved. Collaborate with the wider Business Support and CustomerService teams, bridging the gap between customer, delivery and service, ensuring that the delivery team have the information required for timely deliveries. Working with Sales Development … own insight and knowledge to build up a list of targeted prospective customers via industry news, LinkedIn and other networking/lead generating opportunities. Achieve assigned KPIs such as customer meetings, call/email targets, pitches and price proposals. Contribute and collaborate on ideas, opportunities, market strategy and blockers as part of the sales & marketing team and the wider … experience of working as part of an AV business. Substantial experienced in selling into one of the Company’s defined verticals. Demonstrates a natural product mindset, offering value-add customer solutions. Commercially minded, able to articulate and present solutions that demonstrate a clear value. Demonstrates a customer first approach and is proactive and professional in resolving any challenge More ❯
Team: We support several of the top residential housebuilders to create and maintain expertly managed open spaces for the benefit of the local community and the wildlife they support. CustomerService Focused: With an ever-growing portfolio of sites under our management, our customerservice-led approach is what sets us apart. Vision for Improvement: Our … or estate services). Demonstrated success in identifying and securing long-term revenue opportunities, from lead generation and networking to tendering, estimating, and bid management. Strong team building and customer relationship management skills. Experience that may have been gained working for a major housebuilder or service provider but most important is the willingness and ability to do the … complete activities. Can prioritise your own workload and that of your team. Benefits: Company Pension 25 Days Holiday plus bank holidays An additional day holiday for every year of service A day off for your Birthday Employee Assistance Programme The Opportunity This is a significant role within Trustgreen, where the right individual will have the opportunity to directly contribute More ❯
total IT solution provider. They serve Small Medium Enterprise clients mainly located within Oxfordshire and the Thames Valley. They pride themselves on delivering a high level of expertise and customerservice across their entire range of products and services that include network security, email and multi-site IT systems. The Technical team handle a wide range of support … Due to the ongoing success, we are looking to recruit another member of staff for the Technical team. The role will involve supporting the IT infrastructure of all our customer base including server, storage, network, data and applications in addition to project work to improve and enhance the customers infrastructure environment. Key Responsibilities: * Provide 3rd Line support to customers … via telephone, email and remote control for the range of products and services that our client provides * Monitor and troubleshoot customer environments using their support and monitoring systems * Research, recommend, plan and implement infrastructure system projects * Administer and maintain key client infrastructure, including Active Directory, Entra, LAN, WAN, Internet access, security and hosted Exchange. * Take responsibility of issues, escalations More ❯
Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes, East Sussex … troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and media content. Manage technical queries and tickets using an … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customerservice skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or More ❯
Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes, East Sussex … troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and media content. Manage technical queries and tickets using an … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customerservice skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or More ❯
Birmingham, West Midlands, England, United Kingdom
Hays Specialist Recruitment Limited
Your new company A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. This is a fantastic opportunity to contribute to the delivery of high-quality ICT services and support … our valued customers in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … synchronisation, while ensuring exceptional customerservice in a call centre setting. Your day-to-day tasks will involve responding to customer queries, offering timely updates, and addressing issues with a strong understanding of business needs and priorities. A commitment to delivering high-quality support and maintaining customer satisfaction will be central to your success in this More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Construction and Property
Your new company A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. This is a fantastic opportunity to contribute to the delivery of high-quality ICT services and support … our valued customers in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … synchronisation, while ensuring exceptional customerservice in a call centre setting. Your day-to-day tasks will involve responding to customer queries, offering timely updates, and addressing issues with a strong understanding of business needs and priorities. A commitment to delivering high-quality support and maintaining customer satisfaction will be central to your success in this More ❯
Braintree, Essex, England, United Kingdom Hybrid / WFH Options
Market36 Recruitment Ltd
Market 36 Recruitment are currently recruiting for a Global Service Coordinator on behalf of our client based in Braintree , on a permanent basis. The successful candidate will play a vital role in supporting the Global Service Manager with the operational service delivery function for a diverse portfolio of international customers across more than 70 countries. This role … focuses on coordinating global collection requests, managing quotations, maintaining client and partner communications, and ensuring service levels and reporting standards are consistently met. Roles & Responsibilities • Collaborate within the Global Coordination team to manage and process collection requests via the MyData portal and customer emails • Maintain timely communication with customers, request additional details when required, and provide quotations within … agreed SLAs • Support Global Service Managers in preparing quotations for existing customers and assist the Sales team with new and prospective clients • Act as the primary contact for collection-related queries, escalating to the Service Manager when necessary and liaising with partners to resolve issues • Contribute to contract profitability by ensuring quotations and final invoice reports align with More ❯
Oxford, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Nextech
total IT solution provider. We serve Small Medium Enterprise clients mainly located within Oxfordshire and the Thames Valley. We pride ourselves on delivering a high level of expertise and customerservice across our entire range of products and services that include network security, email and multi-site IT systems. The Technical team handle a wide range of support … enquiries. Key Responsibilities: * Provide 3rd Line support to customers via telephone, email and remote control for the range of products and services that our client provide* Monitor and troubleshoot customer environments using our support and monitoring systems* Research, recommend, plan and implement infrastructure system projects* Administer and maintain key client infrastructure, including Active Directory, Entra, LAN, WAN, Internet access … security and hosted Exchange.* Take responsibility of issues, escalations and requests maintaining customer communication* Diagnose and resolve customer problems* Liaise with third party organisations* Management of customer technical documentation, providing reports to the client and the company The Person: Ideally you will have a background in 3rd line technical consultancy working for a Managed Service Provider.You More ❯
Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning … Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customerservice skills. Full UK Driving Licence is essential. More ❯
IT Service Desk Technician - Full time - office based 25k - 27k Evolve Energy are currently recruiting for an experienced IT service desk technician to join our busy support team. As an IT Service Desk Technician, you will provide 1st and 2nd line technical support to the wider business group and will be based at our head office in … Lytham with occasional travel to other sites. Main duties: Act as the first point of contact for technical issues and respond to incidents coming through Service Desk Provide solutions or escalation to appropriate team members Delivering support remotely or face to face desktop for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs Carry out routine configuration … and installation of software and hardware Provide customerservice excellence, ensuring all user contact is handled in a pleasant, helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to More ❯
IT Service Desk Technician - Full time - office based 25k - 27k Evolve Energy are currently recruiting for an experienced IT service desk technician to join our busy support team. As an IT Service Desk Technician, you will provide 1st and 2nd line technical support to the wider business group and will be based at our head office in … Lytham with occasional travel to other sites. Main duties: Act as the first point of contact for technical issues and respond to incidents coming through Service Desk Provide solutions or escalation to appropriate team members Delivering support remotely or face to face desktop for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs Carry out routine configuration … and installation of software and hardware Provide customerservice excellence, ensuring all user contact is handled in a pleasant, helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to More ❯
preston, lancashire, north west england, united kingdom
Evolve Energy Supply Limited (Evolve Energy)
IT Service Desk Technician - Full time - office based £25k - £27k Evolve Energy are currently recruiting for an experienced IT service desk technician to join our busy support team. As an IT Service Desk Technician, you will provide 1st and 2nd line technical support to the wider business group and will be based at our head office in … Lytham with occasional travel to other sites. Main duties: Act as the first point of contact for technical issues and respond to incidents coming through Service Desk Provide solutions or escalation to appropriate team members Delivering support remotely or face to face desktop for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs Carry out routine configuration … and installation of software and hardware Provide customerservice excellence, ensuring all user contact is handled in a pleasant, helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to More ❯