476 to 500 of 896 Customer Service Jobs in the UK excluding London

business is rapidly expanding its presence across the UK and has built a strong reputation for delivering quality products, technical expertise, and exceptional customer service to customers within manufacturing, engineering, fabrication, and industrial markets. As part of their continued expansion, they are seeking an ambitious and driven Business … across the North West region. The Opportunity This is an exciting opportunity for a commercially focused sales professional who enjoys winning new business, developing customer relationships, and working with technically focused industrial products. The successful candidate will be responsible for driving sales growth, increasing market share, and developing long ...

client based in Bracknell is seeking a Service Desk Engineer to join its team based in Bracknell. This is an excellent opportunity for someone with strong problem-solving skills, a customer-focused approach, and an interest in technology. Full training will be provided, making the role suitable … individuals at the start of their technical career. Key Responsibilities: · Provide first-line technical support and fault diagnosis. · Log, prioritise, and manage incidents and service requests. · Escalate complex issues to specialist teams where required. · Coordinate engineers and resources to ensure timely resolution of issues. · Keep customers and internal stakeholders ...

seeking an experienced Sage 200 Support Consultant to join a growing software and business solutions team. This position is ideal for a customer-focused professional who enjoys troubleshooting complex issues, providing expert guidance, and building strong client relationships. As a key member of the support function, you will deliver … quality assistance to Sage 200 users across a variety of sectors, helping organisations maximise the value of their ERP systems while ensuring an outstanding customer experience. Key Responsibilities Provide timely and effective support for Sage 200-related issues, identifying root causes and implementing appropriate solutions. Deliver support via telephone ...

processes. ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional mannerEscalate complex or unresolved issues to third-party vendors or senior IT colleaguesMaintain and update support documentation … tools (Teams, SharePoint, Outlook, OneDrive)Familiarity with PowerApps and Power BIUnderstanding of business processes in finance, operations, or supply chainStrong problem-solving ability and customer service mindsetClear and confident communication skills Desirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL ...

Engineer Location: Northampton Salary: £30,000 - £40,000 Type: Full-Time, Permanent Award-Winning MSP We are partnering with an award-winning Managed Service Provider that has quickly established itself as one of the most exciting and fastest-growing businesses in the sector. Following continued growth and a strong … wider IT improvement projects. Key Responsibilities Providing 2nd and some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design ...

Lead Major Incident Manager is required for our government client who will be responsible for ensuring operational stability and delivering a high standard of service, by leading the major incident management response and processes. This role also oversees effective problem management activities whilst providing clear, insight driven reporting … analysis. This position plays a key role in minimising customer impact, identifying root causes and driving continuous improvement across the clients technology and IT estate. In addition, this role includes overall accountability for maintaining consistent service delivery and strong adherence to processes across the clients wide technology ...

Client Services Advisor We’re looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes. This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships … Services Advisor, you’ll be the first point of contact for clients, handling calls and emails, resolving queries, and providing first-line technical and customer support. You’ll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals ...

Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued … Warehouse and Customer. Working hours: Monday-Friday, 8am-5pm. Salary: £30,349 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing ...

Fire & Security Service and Small Works Engineer Peterborough & Surrounding Areas Salary up to £38,000 + Company Van + Benefits Our client is a well established and growing fire and security company, currently looking to recruit a Fire & Security Service and Small Works Engineer to cover the Peterborough … catchment area . This is an excellent opportunity for an engineer who enjoys a mix of service, maintenance, fault finding and small installation works , working across a varied customer base and modern systems. The Role Service, maintain and fault find fire alarm and security systems Carry ...

analysis, and applying this in the Finance domain, whether that's improving processes, uncovering insights through data, or playing a key role in shaping service direction. You bring initiative, curiosity, and professional maturity to your work, and you take pride in contributing to a high-performing team. Minimum criteria … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

technically, acting as a senior escalation point for complex infrastructure and support issues. You’ll play a key role in mentoring engineers, driving service excellence, and helping shape the future of the support function. What you’ll do Lead and mentor a team of 3rd Line Engineers … support teams Manage and resolve complex 3rd Line support tickets Support infrastructure environments across Microsoft technologies, networking, and cloud services Drive continuous improvement across service delivery and support processes You’ll work closely with Service Desk teams, technical leadership, and wider infrastructure specialists to ensure high levels ...

role will require that you are responsible for building and maintaining strong, long-term relationships with key customers, driving sales growth, and ensuring customer satisfaction. The role involves managing the entire sales cycle from prospecting to closing, as well as post-sale activities to guarantee continued success. The successful … will be based in our office in Kew Gardens, and will travel regularly to the Middle East, USA and around the UK to conduct customer and new business meetings, attend customer events and relevant conferences About the client: We are is a global firm with over 40 years ...

office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with ...

perform root-cause analysis, and handle hardware and software change requests. Provide both onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years … experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

Cloud & Infrastructure Engineer Excellent opportunity for an experienced MSP Engineer looking to work across modern Azure and cloud-first environments within a growing Managed Service Provider. Full-time, permanent position based in Chelmsford, Essex, offering a competitive salary dependent on experience. Mixture of 3rd Line support, infrastructure projects, cloud … migrations, and client-facing project delivery. To apply, please email Who is the client? Our client is a growing Managed Service Provider based in Essex, delivering IT support, cloud, cybersecurity, and infrastructure solutions to a broad range of UK clients. They have built a strong reputation for technical excellence ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

commercial success and work in close partnership with our clients as their trusted IP advisers. As one of Europe's leading and genuinely full-service IP law firms, we provide the complete blend of legal, technical and commercial expertise to maximise the value of your ideas, brands and innovations. … Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined ...

related subject to develop a career in IT support and systems administration. Key Responsibilities: * Provide 1st-3rd line technical support * Troubleshoot and resolve customer issues * Support software testing and deployments * Maintain system documentation and knowledge base articles * Assist with project and implementation activities Skills & Experience: * Degree in a technical … infrastructure, databases, and software support Desirable: * SQL Server/SQL queries * Windows Server & Active Directory * Networking, VPN, IIS, or Citrix exposure * Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions ...

accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities We are looking for someone who can: Respond to users software/hardware queries via email or phone Talk … support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable ...

crucial for ensuring the effective logging, monitoring, and resolving of Digital Support tickets, involving close liaison with in-house development teams, Business Analysts, and customer support teams across various European locations. You will play a key role in delivering exceptional digital support focused on customer service, adhering … smooth implementation and business readiness. Document processes, controls, and procedures to support operational consistency and knowledge sharing. Ensure compliance with internal policies, standards, and service level agreements (SLAs). Support continuous improvement initiatives, including automation and process optimisation. Required Skills & Qualifications: Proven experience in IT support, preferably within ...

This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support internal and external project delivery activities Carry … BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously in the UK for the last 5 years ...

walk-up requests and follow the ticket best practice guide to keep tickets and requestors regularly updated. Serve as support for the IT Service Desk by answering incoming calls. Required Skills & Qualifications: IT-related qualification or apprenticeship. First-class customer service skills. A strong passion for technology ...

based systems such as Microsoft 365 and remote access tools Learn and follow company procedures, health and safety, and data protection policies Provide excellent customer service when assisting colleagues. Active Directory and user account management Cyber security Device deployment and imaging Cloud technologies and remote support IT service … Closing Date Friday, 10th July 2026 Start Date Monday, 13th July 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English GCSE, grade 4 (Essential ...

clients happy, productive, and secure. You’ll handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles …/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You’ll get a unique blend ...