476 to 500 of 983 Customer Service Jobs in the UK excluding London

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

support analysts based in Bristol. The support team is the first line of contact for all the client queries, working conscientiously to ensure customer concerns are addressed effectively and providing resolutions within the SLA. Their companies mission is to enable Health Insurers to rapidly add value through technology solutions … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with client ...

team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning … technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future ...

Senior IT Engineer - Edinburgh If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their team. This role offers excellent progression … Office 365 migrations, and network installations. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Intune MDM Experience - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland ...

Unicomp operate within the IT sector and are a dynamic, well-established business based in Borough Green. We pride ourselves on delivering excellent customer service, fast response times, and flexibility in our customer offering. We specialise in selling spare parts for IT equipment and run an extensive … service operation within the Retail and Hospitality sectors. As a truly international business working with global brands such as Epson, Citizen, and PAX, you will be joining a friendly but hardworking office where customer focus and commercial awareness sit at the heart of everything we do. Role Overview ...

South-East. They are passionate about technology, teamwork, and personal development an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st 2nd Line) Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary … Hours: Monday Friday, 09 30 As a Service Desk Engineer (1st 2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first line ...

Edwards. The Senior IT User Support Officer is responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and IT support are maintained. The role will involve providing IT support across the school, supporting staff, pupils, and operational departments, ensuring … high performance of the IT helpdesk function, including ticket management, reporting, and service improvement. They will contribute to the reliability and performance of hundreds of devices (desktops, laptops, tablets and printers) across the school as well as maintain key systems such as Active Directory (on-premise and Azure), SCCM ...

have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft … practices to ensure not only compliance, but also best practise from an employment perspective. About the Role As an experienced analyst with a customer-first mindset, you will be an influential storyteller that can translate data into clear, commercial, and actionable insights that empower the wider team and play ...

apprenticeship learning, building a strong foundation for a long‐term IT career. Key Responsibilities Act as first point of contact for IT support requests (service desk, email, phone) Log, prioritise, and resolve tickets within agreed SLAs Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft … operational tasks where IT and office needs overlap Skills & Attributes Strong interest in IT and technology Logical problem‐solving mindset Clear communication and good customer service skills Ability to learn quickly and follow processes Organised, reliable, and proactive Comfortable working independently with supervision Training & Progression Enrolment ...

Support Engineer - Immervox, a growing Managed Service Provider based in Basildon, Essex is looking for an experienced IT Support Engineer to join their friendly and professional team on a full-time, permanent basis. Fantastic company benefits include: Competitive Salary: £30,000 - £35,000 per annum (depending on experience) Holiday … different environments. You will be responsible for troubleshooting issues, maintaining IT systems, and ensuring clients receive clear communication and timely resolutions in line with service level agreements. The working hours for this role are Monday to Friday, 9am - 5.30pm. Main duties and responsibilities: Provide remote and onsite technical support ...

accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities We are looking for someone who can: Respond to users software/hardware queries via email or phone Talk … support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable ...

shape your own career. Ready to make a splash? Join our team today. We have an exciting opportunity for a Wholesale Service Desk Coordinator to join our team in Exeter on a full-time, fixed-term contract (up to 2 years). In return, you'll receive a competitive … salary of £28,225 per year, along with excellent benefits and local incentives. About the role You'll deliver high-quality service to retailers and key stakeholders, ensuring a customer-focused, results-driven approach aligned with Market Performance Standards. Working in a fast-paced environment ...

Position: Mobile Funeral Service Specialist Location: Chesterfield, Sheffield. Worksop Job Type: Full-time, permanent Salary: £26,562.00 per annum We're looking for an empathetic and well-organised individual to join our team at Clive Hopkinsons Funeral Directors as a Funeral Service Specialist. You'll be the first … also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns ...

Apprentice IT Support Technician An Apprentice IT Support Technician/Engineer is required by an IT Managed Service Provider based in Blackburn , Lancashire , working 40 hours per week . We manage and maintain the IT network infrastructure for a broad range of clients across the North West of England … servers in physical and virtual environments Assist with Group Policy (GPO) implementation and synchronisation with cloud technologies such as Microsoft 365 Work within defined Service Level Agreements (SLAs) Update and maintain internal documentation and ticketing systems Communicate technical solutions to clients in clear, non-technical language Technical Skills & Knowledge ...

user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills … Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ...

continuous improvement of systems About You Minimum 2 years’ experience in an IT support role Strong problem-solving and troubleshooting skills Excellent communication and customer service skills A proactive and team-focused approach Strong attention to detail Relevant qualifications such as CompTIA A+, Microsoft certifications, or HNC/… small, collaborative IT team responsible for supporting users, maintaining systems, and delivering technology improvements across the organisation. The team is focused on providing excellent service while continually improving systems and processes. ...

requirements. As the 1 and 2 Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy … support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If ...

user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when necessary while maintaining ownership of tickets Previous experience within a MSP/fast-paced helpdesk ...

detail-oriented, and problem-solving mindset Ability to prioritise workload and meet tight deadlines Proactive, self-motivated, and results-driven Strong business acumen and customer service mindset Independent worker with initiative in a fast-paced environment Experience with HR systems (Workday preferred) Proficiency in Microsoft Office Why Join ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role ...

Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line IT Support Engineer to join their expanding technical team. This is a great opportunity … part of a collaborative support team providing high-quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues ...

plan that delivers a superior brand and shopping experience for customers. Responsible for developing and executing e-commerce strategies to drive revenue growth, improve customer experience, and increase profitability. Main Responsibilities and Duties: Sort and store company files in a succinct and orderly manner Design of the website … products) Manage the company TikTok with regards to seller centre, Advert campaigns etc. Manage Website/Shopify/eBay/Amazon sales to ensure customer satisfaction. Liase with customer service, social media and marketing teams where applicable Manage company subscription app Manage product catalogue/labels/ ...

product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers to enhance front-line problem-solving capabilities Requirements … Ability to read and understand Java application code logic to assist in log analysis and issue identification Familiar with networking fundamentals and common application service architectures Excellent logical analysis, stress resilience, and customer service mindset, with effective cross-team communication skills Preferred Qualifications (Advantages): Familiar with using ...

Services client based in Cullompton are looking for an office-based IT Support Technician to act as the first point of contact for the service desk. You’ll be supporting multiple organisations with various environments, operating systems and hardware, support senior engineers on project work and carry out maintenance … server and networking hardware. IT Support Technician responsibilities: Customer service support - act as the routine contact point, receiving and handling requests for support. IT infrastructure - deploying, configuring and operating IT Infrastructure Systems installation and removal - Installing and testing, or decommissioning and removing, systems or system components. Security operations ...

Eurobase is an international software and service provider, working with financial institutions in over 25 countries. We deliver enterprise solutions for insurance companies, banks, and financial institutions, alongside specialist IT recruitment services. With recognised expertise in reinsurance, insurance, and banking technology, we combine powerful software, industry knowledge … personal approach to build long-term client partnerships. Our mission is simple: to help our customers succeed by delivering innovative solutions, exceptional service, and lasting value. We C.A.R.E about our values, they are important in helping us achieve our cultural aspirations and are in service to our Purpose ...