476 to 500 of 2,069 Customer Service Jobs in the UK excluding London

experience. With our exceptional training programme, we will equip you with all the tools needed to be a true expert in Sony entertainment products. Your confidence and passion for customer service will be the key to achieving your goals as a Sony Brand Expert. We are part of a team supporting one of the largest companies globally, a … great staff discounts - up to 70% off selected Sony products Overtime offered through peak periods What are we looking for? Passion for retail and delivering the highest standard of customer service to our loyal customers Eagerness to build a strong relationship with our customers and colleagues Confident and ambitious to drive sales within the store If you have More ❯

the Company: Join a leading Facilities Management provider delivering hard and soft services to a range of commercial and industrial clients nationwide. We pride ourselves on providing first-class customer service and a supportive team culture, offering engineers the tools, training, and autonomy to thrive in their roles. Role Overview: We are looking for a skilled Mobile Fabric … commercial sites in the Watford area. You will be responsible for ensuring buildings are safe, well-maintained, and compliant, working closely with the wider FM team to deliver exceptional service to clients. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive repairs on a range of building fabric systems. Undertake general building maintenance tasks, including carpentry, plumbing, painting … duties. Respond quickly and effectively to reactive maintenance requests. Complete all job sheets and paperwork accurately, maintaining compliance with company procedures. Liaise with clients and site teams, providing excellent customer service at all times. Ensure all work is carried out safely and in accordance with health & safety guidelines. Support the wider engineering team with additional duties as required. More ❯

and external clients, utilising effective phone skills, technical expertise, and request management. Collaborate with engineers to facilitate seamless operations and ensure accurate job completion for invoicing. Responsibilities: Handle incoming customer calls and emails to create or discuss work orders. Diagnose and allocate faults efficiently to the appropriate engineer or contract manager. Meet customer service level agreements (SLAs … patterns between 7 am - 6 pm (core hours: 8:30 am - 5 pm) with occasional Saturday shifts from 8 am - 12 pm. In this role, you will have: Strong customer service skills. Proficient in data entry, phone etiquette, general administration, and computer literacy. Demonstrated empathy. Excellent time management and punctuality. Desirable Experience: Previous helpdesk experience. Complaints handling experience. More ❯

the Company: Join a leading Facilities Management provider delivering hard and soft services to a range of commercial and industrial clients nationwide. We pride ourselves on providing first-class customer service and a supportive team culture, offering engineers the tools, training, and autonomy to thrive in their roles. Role Overview: We are looking for a skilled Mobile Fabric … sites in the North Somerset area. You will be responsible for ensuring buildings are safe, well-maintained, and compliant, working closely with the wider FM team to deliver exceptional service to clients. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive repairs on a range of building fabric systems. Undertake general building maintenance tasks, including carpentry, plumbing, painting … duties. Respond quickly and effectively to reactive maintenance requests. Complete all job sheets and paperwork accurately, maintaining compliance with company procedures. Liaise with clients and site teams, providing excellent customer service at all times. Ensure all work is carried out safely and in accordance with health & safety guidelines. Support the wider engineering team with additional duties as required. More ❯

your ability, aid your development and ensure you perform at your highest possible level by providing you with first-class on the job training. Ideally, you will have good customer service skills, good written and verbal communications skills; strong relationship building ability; good organisational skills; effective time management; be a team player and be able to work under … pressure to meet deadlines. If you have a background in customer service from membership sales, account management, charity, direct marketing, door-to-door sales, financial services, call centre etc then please apply. You do not need any prior technical IT knowledge as this will be learnt on the job. This is an excellent environment for someone who has More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

The Finance Administrator plays an intrinsic role in the running of the Group's nances and will work with the CEO and our external nance consultant to deliver excellent customer service to internal and external stakeholders in a timely manner. Whilst this is a standalone position, you will work closely with the wider team to deliver operational excellence … receive accurate invoices Replying to billing enquiries through the accounts email inbox Liaising with our external nancial consultant to ensure billing and invoice accuracy, you will process and check customer self billing invoices, ensuring that all self-billing invoices are complete and accurate, resolving any issues in a timely manner. Issuing and ensuring the accuracy of buyer invoices Resolving … need to be educated to A-level standard and have relevant experience in a nance, You will have excellent attention to detail and strong IT skills. Previous experience in customer service and nance administration is essential, and knowledge of using nance systems such as Xero would be an advantage. se What we offer: Salary £25,000 PA Pension More ❯

Training and Implementation Specialist My client, based in Welwyn, are looking for a confident, positive and enthusiastic customer focused person to support the project manager in this exciting new role. The role involves onboarding and training customers to use Open Banking software which is a fast-growing product for this company. You don’t have to have amazing IT … sessions for clients Support the Project Manager with department and revenue growth Account Managing clients Support with software development and testing Requirements Highly focussed with strong organisational, communication and customer service skills Must have the ability to work independently within a small team Assertive, determined, self-motivated Be keen to learn and the ability to adapt and evolve … but growing team, where there is excellent opportunity for career development. Ideal Candidate: Bubbly personality Numerate Happy to engage with and build relationships with customers Good administrative skills Excellent Customer Service skills Perks! Laptop Mobile Phone £3k Bonus (after probation) Growing department with good career potential within an expanding team Company pension contribution of 6% Generous holiday and More ❯

and account management system across contact centre teams. This role will focus on delivering system training, ensuring users are confident and capable in using the new tools to support customer service operations. Key Responsibilities Deliver system training sessions for new and existing contact centre staff, focused on billing and account management functionality. Support onboarding of new starters with … assessments and evaluations. Promote best practices and escalate any issues or development needs identified during sessions. Ensure training aligns with operational requirements and quality standards. Skills & Experience Experience in customer service and/or system training delivery. Confident facilitator with strong communication and presentation skills. Ability to adapt training to different learning styles and technical capabilities. Organised, collaborative More ❯

The Scottish Fire and Rescue Service (SFRS) is the largest fire and rescue service in the UK and the fourth largest in the world. Our Firefighters are at the heart of our communities and work in what can be unpredictable, but most certainly an exciting and rewarding role. Our frontline is supported by a hardworking team of non … uniformed staff, from accountants and ICT specialists to cooks and technicians, without whom we could not function. Overview: We are looking for a Service Desk Apprentice and the aim of this role is to provide a high quality and customer focused first line support service to all end users. Working with the DaTS Service Desk in … receiving, analysing, prioritising, recording, documenting, monitoring, assisting in the management of, and actively resolving end user service requests, fault reports and IT-related job or equipment requests, via the departments IT Service Management (ITSM) system. You will escalate incidents when considered appropriate in order to maintain SLA expectations. This role can be based in any of the following More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯

per week after qualifying period/0830-5pm or 9am – 5:30pm/Fri – 4:30pm finish. Training and Implementation Specialist: Are you a confident individual with excellent customer service skills? Do you bring a proactive, ‘can do’ attitude and want to be part of a successful, growing team? Does the idea of providing training, account management … sessions for clients Support the Project Manager with department and revenue growth Account Managing clients Support with software development and testing Requirements Highly focussed with strong organisational, communication and customer service skills Must have the ability to work independently within a small team Assertive, determined, self-motivated Be keen to learn and the ability to adapt and evolve More ❯

Job Title - Field Service Engineer Location - Commutable distance to our HQ Reports To - Head Of Service Issued - 03/04/2025 We have over 30 years of industry experience and specialises in delivering critical power solutions to businesses across a diverse customer base.We are expanding our service and support team and are looking for a … Field Service Engineer to join our team. ROLE OVERVIEW As a Field Service Engineer, you will play a crucial role in ensuring the reliable operation of critical power systems. Your responsibilities will include commissioning, maintenance, service, and repair activities related to various uninterruptible power supply (UPS) solutions. Working in critical power environments, you will demonstrate excellent communication … a wide range of businesses, demonstrating excellent communication skills and full ownership of assigned tasks. These tasks will include commissioning and activating newly installed equipment, as well as maintenance, service, and repair activities on different types of UPS system solutions. We provide comprehensive product training to equip you with the necessary skills. As a Field Service Engineer, you More ❯

involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customer service and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities Ensure the load is secure at the beginning of each shift. Control … the load as it diminishes throughout the day. Achieve a 2hr delivery window and communicate any issues to the transport team. Offer excellent customer service to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯

involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customer service and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities * Ensure the load is secure at the beginning of each shift. * Control … the load as it diminishes throughout the day. * Achieve a 2hr delivery window and communicate any issues to the transport team. * Offer excellent customer service to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯

where you will provide technical sales support and be fully trained on electrical products with a great work life balance? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career prospects This company have been … they are renowned for offering a great service. This is a great opportunity for someone to start their career within electrical engineering. This role will suit someone with a customer service attitude and an interest in engineering and has a commercial aptitude. The Role: *Office based Monday to Friday, 8am-5pm *Providing Phone technical sales support for customers More ❯

where you will provide technical sales support and be fully trained on electrical products with a great work life balance? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career prospects This company have been … they are renowned for offering a great service. This is a great opportunity for someone to start their career within electrical engineering. This role will suit someone with a customer service attitude and an interest in engineering and has a commercial aptitude. The Role: *Office based Monday to Friday, 8am-5pm *Providing Phone technical sales support for customers More ❯

software. If you are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with … corporate Service Level Agreements. Main duties of the job As a Digital Support Technician - Asset Management, you will take a lead role in ensuring the Trust's digital infrastructure is supported through the strategic and operational management of IT assets. Operating within the Digital Services Directorate under the Technology - Digital Operations department, you will be responsible for overseeing the … support teams. Your role will involve proactive engagement with stakeholders across Digital Services, clinical teams, and external suppliers to ensure asset management processes are efficient, secure, and aligned with service delivery goals. This position is suited to experienced IT professionals with a strong background in infrastructure support, asset governance, and service management. You will be expected to contribute More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Monzo. We are seeking highly motivated and customer-centric individuals to join our dynamic Business Banking team. Overview: Our Business Success Team Manager will be supporting our specialists with responsibility for the overall experience of our most complex businesses and represent Monzo by working with teams across the bank to create smooth experiences that build trust and confidence in … domain space and hold subject matter expert prowess. Responsibilities Being the voice of Monzo Business for our most complex businesses to build trust and confidence in our product and service Manage customer queries from our most complex businesses and own the case management of those queries from start to resolution, keeping customers informed and setting the right expectations More ❯

Our client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team. The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support and play a crucial role in early recovery of Network … liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations. Job description Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone). Update trouble ticket systems and customer documentation with fault history. … Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution. Notify the On-Call Support/Manager of issues which require escalation, customer questions/complaints or requirements & new business opportunities. Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or maintenance contract work. Carry out More ❯

DOE) Overtime opportunities Company vehicle & fuel card Paid travel (minus the first 30 minutes) Training & career development Supportive team & professional work environment The Role: Install and service fire alarms, CCTV, access control, and intruder alarms Diagnose and resolve faults efficiently Provide excellent customer service & technical support Work independently while being part of a strong team Requirements: Experience … with fire alarms, CCTV, access control & intruder alarms Strong problem-solving skills & attention to detail Full UK driving licence Professional, customer-focused approach How to Apply: If you're a skilled Fire & Security Engineer looking for a new opportunity, get in touch. Send your CV to (url removed) YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire … Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯

of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯