501 to 525 of 1,104 Customer Service Jobs in the UK excluding London

looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer, youll play a key role in delivering high-quality technical support to colleagues across Bidwells. … Sitting within our Service Desk team, youll take ownership of more complex technical issues, troubleshoot escalations from 1st Line Support and help ensure our people have the technology they need to work effectively. Youll be a knowledgeable and approachable point of contact within the team, supporting and mentoring ...

FIELD SERVICE ENGINEER (ELECTRICAL BIAS) Job Title: Field Service Engineer (Electrical Bias) Location: South East of England Salary: £58,000 - £62,000 Shift: Panama Days And Nights Job Role of the Field Service Engineer An excellent opportunity has arisen for an experienced Field Service Engineer with … electrical bias to join a well-established and growing business. This role is ideal for an engineer who enjoys working independently, travelling to customer sites, and providing first-class service on a variety of automated conveyor systems and material handling equipment. You will be responsible for carrying ...

hands-on administrative role focused on order processing, SAP data entry and maintaining accurate records. You'll also support shared inboxes, spreadsheets and internal service teams in a fast-paced environment. The Role Process and update orders using SAP S/4HANA , ensuring data is accurate … date. Manage shared inboxes, spreadsheets and internal records. Support order queries, amendments and general administrative tasks. Liaise with internal service teams via telephone and email to keep processes moving. Provide wider administrative support, helping the team manage workloads and priorities. The Person Previous SAP S/4HANA experience ...

across our UK Secure Client environments. As a multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust … solutions, and places customer satisfaction at the forefront. The position is primarily onsite in Preston. Key Responsibilities: Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem ...

across our UK Secure Client environments. As a multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust … solutions, and places customer satisfaction at the forefront. The position is primarily onsite in Preston. Key Responsibilities: Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem ...

challenges and translate these into effective technical solutions Key responsibilities include managing Microsoft 365/N365 services, supporting automation and workflow solutions, contributing to service improvement initiatives, and assisting with digital transformation projects. The postholder will provide technical expertise across Microsoft technologies, troubleshoot complex issues, support governance and security … requirements, and help ensure services are delivered in line with NHS standards and best practice The successful candidate will contribute to service development, identify opportunities for continuous improvement, produce technical documentation, and work with suppliers, stakeholders and project teams to deliver successful outcomes. They will be expected to remain ...

changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey … complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your ...

across the business Support and develop Dynamics 365, including Business Central and future applications, understanding how departmental processes and information connect. Work with Sales, Customer Services, Engineering, Procurement, Warehouse and Finance to document requirements, identify gaps and shape a coordinated rollout plan. Help assess relevant Dynamics applications with … protecting data. Strong problem-solving, prioritisation and communication skills, with experience supporting users and suppliers. Desirable experience Experience with Dynamics 365 Business Central, Sales, Customer Service or Field Service; Dataverse; Power BI; HubSpot or Solarvista; ERP and CRM integrations; or engineering and distribution businesses. Relevant Microsoft qualifications. ...

like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off. SALARY … current. Working with technical leads, account managers and wider technical teams, the IT Support Technician/Field Engineer contributes to client IT strategy, service improvement and accurate documentation. With training, mentorship and certification support available, the IT Support Technician/Field Engineer can develop technical knowledge while delivering ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

plenty of hands-on training) Experience with networking technologies and concepts such as LAN/WAN, DHCP etc Experience of and enjoy providing customer service, building, and maintaining customer relationships. Ability to communicate clearly and concisely to all levels. An ability and desire to adapt and learn ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

career in IT operations TXM Recruit is supporting a leading UK technology and defence organisation in recruiting an Operations Centre Analyst to join its Service Management team. This opportunity suits an IT graduate, junior service desk professional, or technically minded customer-service specialist looking to develop … doing Monitoring servers, systems and operational alerts, identifying issues and responding in line with agreed procedures. Logging, prioritising and updating incidents through service management tools. Supporting technical investigations and escalating complex issues to specialist teams. Providing clear progress updates and maintaining accurate incident records. Assisting with software rebuilds, configuration ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You’ll be using your accounting knowledge to help customers resolve queries, while also working closely with … develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email ...

Senior: 3rd Line Projects and Support Engineer x 2 Salary: £50,000/£55,000 Company: Managed Service Provider (MSP) Location: Basildon Description: This is an opportunity to join an established Managed Service Provider as a 3rd Line Projects and Support Engineer, working as part of an existing … technical team. The business is looking for an experienced MSP engineer who can provide excellent customer support, take ownership of escalated tickets and assist with a broad range of technical issues across its client base. Key responsibilities will include: 3rd Line Support and Projects: Providing technical support across ...

Title: Fire and Security Service Engineer Location: BH Postcode Area/Dorset/Hampshire Salary: £35,000 - £45,000 + Overtime + Standby Allowance + Travel Time Benefits: Company Vehicle, Phone, Laptop, 25 Days Holiday + Bank Holidays (with the option to buy more), Pension, 1 in 12 Call … company that's leading the way in the Fire & Security industry. As an NSI Gold Approved business, we are committed to delivering exceptional service to a wide range of prestigious commercial clients across the UK. Due to continued growth, we are expanding our Fire & Security division and are looking ...

Services Provider, based in Milton Keynes and London. The business has a global 24-7 support offering for its clients and boasts a 98.2 Service Level Agreement achieved and a 97.5% customer satisfaction rate. The role It combines commercial support with owning a portfolio of smaller clients. … fine. Attitude, drive and willingness to learn matter more than years of experience. Must have dealt with clients before, for example in account coordination, customer success, B2B customer service or sales support. Organised and accurate, confident on the phone and video, and commercially curious. Experience ...

ITSM tool. Keeping colleagues informed of the progress of their requests. Systematically interprets colleague requests and identifies solutions and possible side effects. Champion customer service when supporting the Tech bar. Ensure all incidents are resolved within SLA. Ensure the end user devices in the office are maintained … ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune.Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused and a positive attitude.Ability to plan, prioritise and complete your own work. Willingness to engage with and work in other technologies.Flexible and adaptable ...

with a sensible regional patch and plenty of variety? Our client is looking for a multi-skilled Fire & Security Engineer to join their field service team, ideally based around Basingstoke, Reading or Swindon. The role will cover customer sites across the surrounding region, with workloads generally planned outwards … from the engineer's home location rather than expecting unnecessary long-distance travel. You'll be responsible for a mix of planned maintenance, reactive service, fault-finding, repairs, remedial works and smaller installations across Fire & Security systems. This would suit an engineer who is comfortable working independently, enjoys solving ...

seeking a hands-on Helpdesk Manager for our client, a global investment company. This is an exciting opportunity to shape a service desk from the ground up, taking ownership of the platform’s design, workflows, SLAs, automation and reporting, while leading and developing a small team. This … company’s London City office. The position combines day-to-day team leadership and technical support with a real focus on improving service quality, user experience and operational efficiency. Key responsibilities Manage the Helpdesk team, overseeing workload, priorities and performance. Ensure tickets are appropriately prioritised and resolved within agreed ...

Field Service & Installation Engineer, Northern Ireland (Field Based) Do you have the following skills, experience and drive to succeed in this role Find out below. When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full … order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Northern Ireland and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your ...

Windows 10/11, Microsoft 365, Active Directory, managed print, conference room technology and VIP support. We are looking for a technically capable and customer-focused IT generalist who enjoys troubleshooting, takes ownership of issues and is confident working in a fast-paced, secure enterprise environment. Key Responsibilities Take … ownership of 2nd Line incidents and service requests, ensuring timely resolution within agreed SLAs. Provide hands-on laptop, desktop and peripheral support, including hardware break/fix, repairs, rebuilds and device replacements. Build, configure and deploy new and refurbished IT equipment. Troubleshoot Windows 10/11, Microsoft 365, endpoint ...

healthcare, energy, defence, luxury and retail. About your role This role is designed for a motivated individual who wants to launch a career in Customer Support. Instead of looking for past office experience, we are looking for curiosity, problem-solving potential, and a drive to learn. You will train … number of inbound calls and responding to emails across multiple key business pay account clients in the hospitality, fuel and retail sector, ensuring agreed service levels are met each month. Each team member will be dealing with web issues, credit queries, transactions, invoicing and basic account management whilst representing ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across the Liverpool area. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will be responsible … visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team will generally ...

Specification: Field Service Engineer (FSE) Location: UK-wide and International Travel Salary: Up to £50,000 per annum Hours: 40 hours basic per week, with flexibility to work up to 60 hours Working Pattern: Days Sector: Packaging Machinery/End-of-Line Automation The Opportunity We are looking … motivated and technically capable Field Service Engineer to join a growing engineering team specialising in end-of-line packaging machinery and automation systems. This is an excellent opportunity for an engineer with a background in packaging machinery, ideally with at least one year of experience following completion ...