551 to 575 of 1,408 Customer Service Jobs in the UK excluding London

candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...

looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT issues and learn how a professional service desk operates. … Role Role Overview We’re looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT issues and learn ...

etc.) Experience with onsite/offsite backup products and storage (including cloud storage) Ability to work under pressure and manage multiple projects Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team. You will become part of a well-established Service Desk team and you will be expected to help them resolve the 2000+ service requests that they receive each month. Being a highly motivated ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with care. … people who keep everything running -ensuring customers feel supported, valued, and confident in their choice to stay with IRIS. Were now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. Youll help shape how we engage with ...

hold key relationships with suppliers and internal stakeholders, always maintaining good channels of communication. Role Responsibilities Key responsibilities will include but not limited to: Customer Order Validation Responsible for entering sales orders, in line with customer order details. Accurately check all customer orders to ensure that … minimum information has been provided by the Sales team including but not limited to: Customer information (contact details, delivery information) Full description of the goods and services sold. Financial information Billing details Ensuring credit checks have been performed. Service start and end dates Signed documentation (e.g., Order forms ...

front line of IT support where your expertise keeps users productive and the business moving. Our Client has a requirement for a 2nd Line Service Desk Technician , who will be required to work on a 6 month contract basis in Warrington . Role Purpose: Our Client is seeking … professional and customer-oriented Second-Line IT Support Technician to deliver reliable on-site technical support to end-users. The postholder will serve as the primary local IT presence, ensuring the continuity and efficiency of day-to-day technology operations through effective issue resolution, equipment maintenance, and user assistance. ...

Service Engineer Security Systems Location: (Southwest Swindon/Bristol/Bath area) Sector: Security, Electrical & Building Technology Salary: £35-40,000 DOE Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across … Europe. Were seeking an experienced Service Engineer to join a respected, employee-owned security technology business specialising in the maintenance and support of integrated security systems across commercial and critical infrastructure sites. This is an excellent opportunity for a technically skilled professional who takes pride in delivering exceptional service ...

user support and familiarity with common tools. The successful candidate will be responsible for handling tickets assigned to the local workgroup from the Global Service Desk and logging walk-in tickets related to end-user support. The role involves interfacing with the Global Service Desk and other global … tasks in the support queue, with a preference for ServiceNow knowledge. Ensure accurate and timely tracking of incidents and calls, adhering to specific Service Level Agreements (SLAs). Demonstrate proficiency in troubleshooting hardware issues on Lenovo PCs (Desktops/Laptops). Possess experience in hardware support, including tasks such ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. Youll need to either hold current Government SC clearance or be eligible to achieve it. The role also requires working 5 days … week at our offices, so please bear this in mind when applying What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. Youll need to either hold current Government SC clearance or be eligible to achieve it. The role also requires working 5 days … week at our offices, so please bear this in mind when applying What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain ...

enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced … technical documentation Contributing to the Out of Hours rota when required What they’re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most ...

give full training alongside the existing Operations Manager for the first month, but it would be great if you have already worked in a customer service and have some management experience. Main Responsibilities: Support to deliver operational plan which puts customers and commercial success at the hear … customers, Board, shareholders including its employees and suppliers Work closely with the Commercial/Finance/IT/Marketing teams to ensure Customer queries are resolved within the specified SLA Oversee the efficient and effective day-to-day operations of the MBL Operations team Work to develop new process ...

shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy SchemeBuy up to 5 additional days Enhanced Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover … from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £26,667 per annum Hours: 4 on 4 off, Day and Night Shifts (Day Shifts 7am - 7pm, Night Shifts 7pm - 7am) Contract ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £26,667 per annum Hours: 4 on 4 off, Day and Night Shifts (Day Shifts 7am - 7pm, Night Shifts 7pm - 7am) Contract ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...

/FTC Our client helps more than 100,000 UK organisations - from accountancy firms and schools to growing businesses - work smarter every day. Their Customer Renewals team makes sure those customers stay with them year after year by providing a smooth, transparent renewal experience and resolving queries with care. … keep everything running - ensuring customers feel supported, valued, and confident in their choice to stay with our client. They're now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. You’ll help shape how they engage with ...

Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service provider offering a range … development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability ...

What we are looking for? Professional or business level fluency in speaking/reading and writing in English. Ideally 2 years of Finance or Customer Service related business admin experience. Familiarity with Microsoft Excel and handling sensitive/confidential data/information. Detail orientated, resilient, organised, flexible, positive … offer at TRG? Clear career progression plan to senior/leadership levels based on performance Holidays: 25 increasing to 27 days (3 years' service) & 30 days (5 years' service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day 'Family Matters' (enhanced Maternity ...

What we are looking for? Professional or business level fluency in speaking/reading and writing in English. Ideally 2 years of Finance or Customer Service related business admin experience. Familiarity with Microsoft Excel and handling sensitive/confidential data/information. Detail orientated, resilient, organised, flexible, positive … offer at TRG? Clear career progression plan to senior/leadership levels based on performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day ‘Family Matters’ (enhanced Maternity ...

Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: £25,000 - £28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees … give back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with ...

Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: £25,000 - £28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees … give back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with ...

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

Support and IT Asset Lifecycle sectors. Our client provides a full suite of services focused on hardware/IT lifecycle, largely for resellers. Key service areas include: Service Hardware Support Inventory Management Secure Data Disposal UPS/Power Systems Support Hardware Supply Asset Repairs JOB PURPOSE To carry … delivering quality results are essential. A proactive attitude with a “can-do” mindset. We seek an articulate, enthusiastic person with a positive attitude towards customer service. Driving Licence (required) SPA - Petrol Forecourt Passport (preferred) Company Van and Fuel Card Provided Mon-Fri (Apply online only) Locations Required North West ...