551 to 575 of 1,104 Customer Service Jobs in the UK excluding London

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

Developed Vetting (DV) Cleared Infrastructure Engineer looking for a role where you can work across project delivery, service transition and operational support within a major Defence programme? Join a team of infrastructure professionals delivering and supporting secure messaging and infrastructure platforms operating within highly classified environments. Based on site … maintenance activities. A proactive approach to taking ownership of work and delivering against objectives. It would be great if you had: Knowledge of ITIL Service Management processes and practices. Accreditation to MCP level or equivalent. Experience of Infrastructure-as-Code or server infrastructure automation concepts. Experience supporting secure messaging ...

support team in Milton Keynes. You will provide technical support across hardware, software and networking, helping users resolve technical issues while delivering excellent customer service. This is an excellent opportunity for someone with existing 2nd line support experience who wants to develop their technical skills, take ownership of support … support tickets from initial investigation through to resolution. • Troubleshoot technical issues and guide users through effective solutions. • Manage tickets in line with agreed Service Level Agreements (SLAs). • Assist with hardware and software installations and configurations. • Provide technical guidance and user training where required. • Work collaboratively with colleagues ...

Join a major digital transformation programme as a Business Analyst, leading the discovery, design and delivery of enterprise-wide ServiceNow solutions across HR, IT, customer services, governance and AI-enabled capabilities. You'll work closely with stakeholders to drive process improvement, automation and system integration, helping deliver smarter, more … efficient services across government. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery ...

Industry and their partners where seamless connectivity and collaboration is the key to enabling secure data driven success. We are seeking a proactive and customer-focused apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible … resolutions in the ticketing system, ensuring accuracy and completeness Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution Prioritise and escalate ...

planning. We are looking for a friendly, practical engineer with a solid grounding in IT support who wants to develop within a managed service provider. Provide first and second line support remotely and onsite, resolve everyday issues, investigate complex faults and assist with installations and maintenance. You will … engineers when specialist help is needed. Alongside helpdesk duties, you will assist with client installations, school projects and wireless networking work. IT support and customer service Support users by telephone, email, remote access and onsite visits. Troubleshoot Windows devices, Microsoft 365, applications, printers and connectivity. Microsoft ...

/n We are looking for a friendly, practical engineer with a solid grounding in IT support who wants to develop within a managed service provider./n The role/n Provide first and second line support remotely and onsite, resolve everyday issues, investigate complex faults and assist … Alongside helpdesk duties, you will assist with client installations, school projects and wireless networking work./n Key responsibilities/n IT support and customer service/n • Support users by telephone, email, remote access and onsite visits./n • Log, prioritise and manage tickets in Autotask, working ...

dedicated individual to manage and grow an existing portfolio of 60+ UK accounts. If you're passionate about safety and compliance and skilled in customer relationship management, this could be the perfect opportunity for you. In this role, you will be responsible for managing a territory of existing accounts … upselling a full portfolio of services to ensure customer satisfaction and account growth. You will be expected to achieve new business, retention, and renewal sales targets while handling day-to-day customer inquiries and issues. Key responsibilities include nurturing customer relationships, identifying opportunities for growth, and delivering ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

Charles Recruitment, to hire for an Operations Analyst. This role will incorporate someone having a variety of skills across areas such as Projects, Support, Customer Services and needing to be IT/Technically minded. The business are currently in an excellent position with a number of high performing teams … Lincoln for x2 days per week and for this role the main challenges, focus and day to day duties will be: Providing exceptional customer account management and service Aiding in project management and software implementation plans Query and issue support + resolution Handling queries via a ticket management ...

Packager to join the Software Discovery and Packaging Team, working fully onsite within a secure, business-critical defence environment. The successful candidate will be customer-focused, technically strong and comfortable working within formal security, change and release controls. The team is responsible for the end-to-end delivery … candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks ...

including new CEO. We are looking to strengthen the companys Data & Insight capability, working closely with the organisations Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, youll turn customer … Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards and self-service reports (e.g. Power BI) for membership, sales ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an experienced Project Manager to lead the successful delivery … installation projects for key customer accounts. You'll manage multiple projects from planning through to completion, ensuring they are delivered on time, within budget and to the highest standard. Alongside project delivery, you'll build strong client relationships, lead project teams and collaborate with stakeholders across the business ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

priorities, and resource planning to ensure support requests are handled efficiently. Coordinate site visits and remote support activities to maintain a consistent level of service across all locations. Provide coaching, mentoring, and technical guidance to team members, supporting their professional development. Promote a culture of excellent customer service, accountability, and continuous improvement. Work closely with site management teams to understand requirements and address IT-related issues. IT Service Delivery Ensure the effective delivery of IT support services across all offices, sites, and business locations. Monitor support queues, service levels, and key performance indicators, taking corrective ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

working towards a Level 3 Azure Cloud Support Specialist Apprenticeship. Role Acting as the first and single point of contact for customers contacting the service desk Logging incoming incidents accurately and ensuring all relevant information is recorded within incident management systems Managing and resolving support cases in line with … agreed Service Level Agreements (SLAs) Delivering excellent customer service by responding promptly, professionally and courteously to customer enquiries Diagnosing and resolving desktop support issues using appropriate troubleshooting tools Assigning incidents to the correct third-party support teams where required Proactively managing customer expectations by providing ...

advantage. Details below. Our client is looking for a talented individual with an extensive technical background who are passionate about delivering exceptional customer service and enjoy problem-solving. You would have worked in a similar business for at least five years and have a growing passion for IT. … Will work both internally and at Customer sites delivering IT Support Services. With my third-line engineer potentially looking to retire, we need a strong candidate with solid networking and server skills. The salary range is around £40–45k. Key Responsibilities: • Deliver high-quality remote & on-site support ...

time, permanent Profectus Recruitment is working with a software business in central Reading to find a Technical Support & IT Engineer. You’ll help keep customer services and internal IT secure and reliable, taking ownership of escalated issues and spotting potential problems before they affect users. The company supports organisations … internationally and takes security and customer service seriously. You’ll work with a modern Microsoft environment, including Intune, Defender, Entra ID and Azure Monitor. If you haven’t used Azure monitoring before, you’ll have support to get started and build your experience. What you’ll do Investigate ...

migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/ ...

including account and access management. Support users and devices via Entra ID (Azure AD) and Intune. Escalate more complex issues where required. Deliver excellent customer service to a non-technical user base. Required Experience Previous experience in a 1st Line Support, Service Desk or IT Support role. … . Experience using ticketing or ITSM systems. Strong organisational and documentation skills. Ability to manage a busy workload and prioritise effectively. Friendly, patient and customer-focused approach. Role details: Job role: 1 Line Support Start: ASAP/Immediate Duration: Running till March 2027 Rate: £140 - £160 per day IR35 ...

including account and access management. Support users and devices via Entra ID (Azure AD) and Intune. Escalate more complex issues where required. Deliver excellent customer service to a non-technical user base. Required Experience Previous experience in a 1st Line Support, Service Desk or IT Support role. … . Experience using ticketing or ITSM systems. Strong organisational and documentation skills. Ability to manage a busy workload and prioritise effectively. Friendly, patient and customer-focused approach. Role details: Job role: 1st Line Support Start: ASAP/Immediate Duration: Running till March 2027 Rate: £140 - £160 per day IR35 ...