551 to 575 of 897 Customer Service Jobs in the UK excluding London

Line IT Support Technician, you will provide technical support to internal users, ensuring prompt resolution of incidents and requests while delivering exceptional customer service in line with ASSA ABLOY’s standards. Role Act as the first point of contact for logs raised via Service Now, ensuring tickets … ensuring users across all locations receive consistent and timely technical assistance. Deliver dedicated technical support to executives and directors, providing a high level of service, discretion, and rapid response to minimise disruption to business operations. Coordinate new starter IT setup, including preparing laptops, mobile devices, and account access ahead ...

Line IT Service Desk Engineer Overview of the Role We are recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of our market leading, innovative customers. You will be based at our head office in Whiteley and sit with our knowledgeable Service Desk … will fully support you in your day to day. You will be utilising your excellent and prompt customer support skills and will represent Tailor Made Technologies in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

specialist educational technology, making it an excellent opportunity to continue developing your career in IT. You'll provide first-line technical support, manage service desk tickets, install and configure hardware, support classroom technology and assist with maintaining the school's IT infrastructure. You'll also play a key role … positively impact the lives of young people every day. The Role *Provide first-line IT support to staff and students *Manage and respond to service desk tickets *Install, configure and maintain desktops, laptops, tablets and peripherals *Support Microsoft 365, Entra ID and Active Directory user administration *Maintain IT assets ...

create and implement new features to be used within the system Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA) Carry out thorough testing to ensure a Right First Time result is achieved Monitor and manage error logs, backups … effective manner with all customers to ensure that they are kept informed of updates/progress Take incoming calls and deal with customer queries on a daily basis when required Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware ...

they are seeking an experienced commercial leader to join the senior leadership team and take responsibility for driving revenue growth, strengthening network relationships, enhancing customer engagement, and identifying new market opportunities across the UK. This is a rare opportunity to influence strategy at Board level while playing … implementing a UK-wide commercial strategy aligned to the organisation's growth objectives. Driving revenue growth through new business acquisition, strategic partnerships, and customer retention initiatives. Building strong relationships with network members, major customers, shareholders, and key industry stakeholders. Identifying emerging market opportunities, customer requirements, and commercial trends. ...

Junior IT/AV Service Engineer - Basingstoke/Sunbury (split-site) - £27,000 - £35,000 + benefits We're working with a leading technology services provider supporting a high-profile enterprise environment, and we're looking for a Junior IT/AV Service Engineer to join the team. … asset and system records Working closely with on-site engineers and third-party suppliers What we're looking for Some experience in IT support, service desk or AV support Exposure to Microsoft Teams/video conferencing tools Basic knowledge of hardware, PCs or AV equipment Strong troubleshooting mindset ...

Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We’re Looking … Hands on experience within an IT support/service role working at various sites. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous ...

tell you about the role At bp, we aim to shape the future of mobility, energy, and services through innovative business models and service platforms. Serving millions of customers at over 20,000 fuel sites and convenience stores worldwide, and a rapidly expanding network of electric vehicle charging points … Technology team collaborates with global EV businesses to deliver products that enhance customer experience and drive business value. As Principal Delivery Manager for CPO, overseeing the end-to-end technology ecosystem that supports the deployment, operation and optimisation of EV charging infrastructure. This role ensures the reliability, scalability ...

England, delivering IT projects from design through to implementation. You will work across infrastructure, networking, hardware, and cloud technologies, whilst also supporting the wider service desk function and contributing to the continued growth of the business. As part of a close-knit team, you will have the opportunity … firewalls (such as WatchGuard or Fortinet), Windows Server, DNS, DHCP, VLANs, and routing is highly desirable. You will be a strong communicator with excellent customer service skills and the confidence to work independently on client sites. A full UK driving licence and willingness to travel across the South ...

issues to the wider IT team where required. Monitor IT systems and proactively identify potential issues. Maintain accurate documentation and asset records. Deliver excellent customer service and technical support to end users. Requirements Previous experience in an ICT Support Technician, IT Support Engineer or Service Desk role. ...

annum | Permanent, Full-Time Company Pool Vehicle Provided (Work only) Full UK Driving License Essential Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department. Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding … Experience working with CAT5e and CAT6 structured cabling Experience maintaining technical documentation and records Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good organisational and time management skills Full UK Driving License ...

Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into ...

house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And have: A high school diploma or equivalent A bachelors degree or equivalent in a related field, preferably Microsoft or other relevant ...

deliver outstanding first-class support Being the go-to escalation point for complex technical issues Setting the standard for response times, ticket quality, and customer satisfaction Coaching and developing your team through regular 1-to-1s and performance reviews Keeping a close eye on SLAs and KPIs - and knowing … stays calm under pressure and leads by example Strong communication skills - with both your team and end users A genuine passion for great customer service and continuous improvement Nice to have Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk) Relevant certifications (CompTIA, Microsoft ...

partnerships or one of your own. Were looking for individuals who will go above and beyond their job-spec to provide the best possible customer service. To be considered for this role, you will need the following skills and experience: Essential: Previous experience providing technical support across the Microsoft ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

manage incidents, resolve technical issues where possible, and escalate more complex problems when required. Key Skills & Experience: Previous experience in an IT Service Desk, Helpdesk, or IT Support role Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications Strong troubleshooting and problem-solving skills Excellent customer service and communication skills Ability to manage multiple tasks and work effectively under pressure Self-motivated, flexible, and able to work independently and as part of a team Additional European language skills would be advantageous but are not essential. Due to the volume of applications received for positions ...

covering Watford and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

Fire & Security Service Engineer Swindon £30,000 – £38,000 DOE + Overtime + Standby Allowance + Travel Time Benefits Paid travel time Overtime opportunities Standby/call-out allowance Company vehicle Phone & laptop provided 25 days holiday + bank holidays Pension scheme Bonus scheme Ongoing training & development The Company … currently recruiting on behalf of an established, NSI Gold Approved Fire & Security business with an excellent reputation for delivering high-quality service across commercial environments throughout the UK. Due to continued growth, they are now looking to add an experienced Fire & Security Service Engineer to their team covering ...

enterprise networks, strong career progression, shift allowance, and hands-on technical experience within an established operations team. Essential: Previous experience in a NOC, Service Desk, or IT Support environment Strong troubleshooting skills across networking and IT infrastructure Good understanding of networking fundamentals (TCP/IP, routing, switching) Strong communication … customer service skills Ability to work rotating day/night shifts Eligible to obtain security clearance Desirable: CCNA or equivalent networking certification Windows OS and Server support experience Familiarity with ITIL service management environments Experience using network monitoring tools Previous exposure to critical infrastructure or high-availability ...

socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … Sales Development Representative (SDR), you’ll be the first point of contact for potential customers. Your role will focus on starting conversations, understanding customer needs, and booking product demonstrations for our Account Executives. This is an excellent opportunity for someone looking to start a career in SaaS sales, gain ...