551 to 575 of 1,423 Customer Service Jobs in the UK excluding London

case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data … base and following up details of action and outcome Using specific software and databases Candidate Requirements: Computer literate including Microsoft Office Excellent customer service at all times Working as part of a busy team and also unsupervised Please apply now or contact Rachael at the Southampton office ...

exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions. The Field Service Engineer, based in Wales, will report into the Technical Operations Manager and will be required to operate with a high degree … autonomy whilst working against pre-defined work schedules. Key Responsibilities and Accountabilities Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements. Develop strong relationships with key personnel at customer sites (Owners/General Managers/Sales Managers ...

manufacturing business with ambitious plans for growth. Operating within a specialist technical sector, they have built a strong reputation for quality, reliability, and customer service, resulting in a loyal and long-standing customer base. As the business continues to invest in its future, they are looking … appoint a Business Development Manager who can help strengthen customer relationships, maximise existing opportunities, and support the next phase of commercial growth. This is an excellent opportunity to join a business where your contribution will be highly visible, valued, and genuinely influential. Working Hours: Monday to Friday, office-based ...

role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes. Candidates must have a full uk drivers licence About the As an IT Managed Services Second Line Technician … this is the place to grow your skills and make a real impact. What makes you a great fit: Clear, professional communication and a customer-focused approach Strong organisational skills with the ability to manage multiple priorities Proactive mindset with a drive to research and resolve technical issues Ability ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Line EUC specialists to resolve complex technical issues, support infrastructure improvements, and contribute to meaningful IT projects. This is a hands-on role where customer experience matters just as much as technical capability. You will help keep IT services running smoothly through proactive maintenance, careful change control, and clear ...

ensure that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. … responsible for the BAU service for multiple technologies within the Unified 2nd Line team, working to manage batch processing, event management, incidents, problems, requests and changes.You'll work effectively with the Command Centre team and all dependant service lines. Ensure control of the service delivery ...

large-scale projects, including infrastructure and application migrations to Microsoft Azure, cloud services implementations, and Microsoft Modern Workplace transformations, following Advanced Project Management standards. Customer Satisfaction: Deliver outstanding customer service, address feedback promptly, and build lasting client relationships. Project Initiation: Clearly define project scope, deliverables, risks, impacts … costs, ensuring alignment with customer expectations. Planning: Create detailed project plans, accurately estimating timelines and resources to deliver on-time and within budget. Project Control: Monitor project progress, provide regular status updates to all stakeholders, and ensure adherence to project objectives. Team Leadership: Promote teamwork and high performance, driving ...

basis. Covering campuses across South West England and Wales, this role is ideal for someone who enjoys variety in their day, thrives in a customer-focused environment and is passionate about delivering exceptional IT support. As a Mobile IT Support Analyst, you'll travel regularly between campuses providing onsite … Support Analysts and colleagues based at our Regional Support Office in Warwick. About You You will: Have previous experience in an IT Support, Service Desk or Technical Support role Be passionate about delivering outstanding customer service Be confident troubleshooting hardware, software and Microsoft 365 issues Have experience ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

Fire & Security Service & Installation Engineer Hampshire Portsmouth Southampton Salary: Up to 50,000 + Company Van + Excellent Benefits Our client is a well-established and growing Fire & Security company, providing high-quality installation, maintenance and support services across Hampshire and the surrounding areas. Due to continued growth, they … looking to recruit an experienced Fire & Security Service & Installation Engineer to join their team. This is an excellent opportunity to join a business that genuinely invests in its engineers, offering long-term career development, ongoing training and an attractive benefits package. The Role As a Fire & Security Engineer ...

appoint a Renewals Administrator to join their commercial support team. This is an excellent opportunity for someone who enjoys working in a fast-paced, customer-focused environment and has strong administration and organisational skills. The role is focused on managing customer renewals, supporting recurring revenue and working closely … with internal teams to ensure a smooth customer experience. You'll be responsible for coordinating renewal activity, preparing quotations, maintaining accurate records and ensuring contracts are renewed on time. Key Responsibilities Manage and track customer contract and service renewals. Prepare accurate renewal quotations and obtain pricing where ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … delivering business systems, process improvement or digital transformation projects. Skilled in requirements gathering, process mapping, and preparing detailed functional documentation. Experience with Jira Service Management (JSM) , IT Service Management (ITSM) platforms or service management transformation projects. Have experience integrating HubSpot or other CRM platforms. Ability to produce ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

technical function and lead multi-disciplinary teams ensuring that the manufacturing unit operates within the required technical and hygiene process standards by adhering to customer, business and legal standards. Provide leadership and direction to ensure that across the functions colleagues are engaged, focused, developed and delivering their potential. Contribute … safety and quality systems complement the operational model. Provide a senior interface with customers on joint business planning activities to deliver exceptional standards of customer service and adherence to customer policies and requirements. Ensure technical governance across a multi-disciplinary team to deliver audit compliance with respect ...

/Change Closing Date 11 August 2026 We are seeking a highly skilled and analytical Payments Manager to optimise internal payment methods, processes, and customer journeys. Working closely with Digital, Retail, Finance, Fraud, Technology, and Customer teams, this role will drive payment performance, operational efficiency, and customer … effectiveness of our existing and future payment landscape. Key Responsibilities Payments Performance & Optimisation Own payment performance across e-commerce ensuring reliable, efficient, and customer-focused payment experiences with an emphasis on continuous improvement, with a particular focus on e-commerce. Analyse payment data and KPIs to improve authorisation ...

hours per week, Southampton, On-site Overview: Our client is seeking a dedicated End User Device (EUD) Engineer to enhance the quality of service delivery within the public services sector. This temporary position is crucial for ensuring that end users receive exceptional support and that service disruptions … minimised. Key Responsibilities: Deliver outstanding customer support to the user base, ensuring a high-quality experience that aligns with business impact and service level agreements (SLAs). Troubleshoot and resolve EUD incidents, requests, and problems within established SLAs, identifying trends and patterns to proactively address issues. Communicate necessary ...

Service Engineer working 44.5 hours per week. Responsible to : Aftersales Manager Responsible for : Repair of both customers and stock machines returned from our Store Network. Principle Responsibilities Manage throughput of product in the workshop, to agreed deadlines and quality standards. Ensure that a consistently high level of service is offered to our customers. Have responsibility for effective operation within the service centre including H & S, security, stock management and housekeeping. Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork. Ensure that ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

remains accurate and up to date. The Role Working within a busy and supportive team, you will be responsible for maintaining pricing information, updating customer quotations and ensuring data is accurately entered across internal systems. You will also provide excellent customer support, process customer sales information … assist with the administration of customer agreements. This role would suit someone who enjoys working with figures, has excellent attention to detail and takes pride in producing accurate, high-quality work. Key Responsibilities Accurately input and maintain data across internal systems. Update customer quotations and pricing information. Process ...

Main duties of the job Patient Systems Support (EPR ) This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system … Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our client support team. Based in their Fareham … days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing ...

with key decision makers through face-to-face engagement.* Form and execute strategic account plans to drive growth and deliver value.* Negotiate high-value customer opportunities with confidence and credibility.* Identify incremental business opportunities through strong customer relationships.* Coordinate internal resources across sales, operations, and specialist business units. … Lead board-level engagement activity aligned to customer objectives.* Deliver value propositions that balance customer needs with margin expectations.* Gather insights through account profiling and analysis to maximise opportunities.* Ensure accurate reporting and pipeline management in CRM systems.* Promote and drive adoption of TD SYNNEX’s e-commerce ...

looking for a Network Service Technician to join Thames Water on a full-time, permanent basis. This is an exciting and varied customer facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will … supporting with a variety of projects, ensuring the best service is given to our customers, helping with anything from pressure issues to emergency repairs. Base Location: Highworth - SN6 7NA, travel to other Thames Valley sites required Hours : 38 hours per week, plus rota (1 in 8 late shifts & standby ...

Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team. With … diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments. The Role As an experienced MSP professional, you'll act as a key escalation point for 1st Line Engineers, taking ownership of more ...

Hours: Full Time, Monday to Friday Are you a driven Business Development Manager with a passion for winning new business and building long-term customer relationships? We're looking for a commercially focused sales professional to join a leading foodservice business, managing a defined territory and driving profitable growth … management. This is an exciting opportunity for someone who thrives in a field-based sales environment and enjoys working with customers to deliver outstanding service and tailored solutions. What You'll Be Doing Developing new business opportunities across your designated territory. Building and maintaining strong relationships with both ...