576 to 600 of 1,101 Customer Service Jobs in the UK excluding London

leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street … provide recommendations to support business decision-making and cost improvements Lead and support the MI function, ensuring high standards of data accuracy, integrity and service delivery Partner with stakeholders across operations, finance, inventory, customer service and senior leadership teams to deliver meaningful business insights Drive continuous improvement ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

offboarding, IT asset management and general IT security processes. Key Responsibilities Provide 1st line IT support to staff via telephone, email and the IT service desk. Troubleshoot and resolve issues relating to Microsoft 365, Outlook, Windows, printers and mobile devices. Administer user accounts, licences, passwords and MFA within Microsoft … security procedures, including remote device locking and wiping where required. About You We are looking for someone with previous experience in an IT Support, Service Desk or IT Administrator position, ideally within a Microsoft-based environment. You will ideally have: Strong Microsoft 365 administration experience. Experience supporting Windows laptops ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

Start your IT career with Connect Systems! The IT Service Desk Apprentice role exists to get clients working again quickly, taking first contact on support requests, triaging them accurately and resolving common issues first time. The role owns its service desk tickets, SLA compliance, ticket triage, 1st line … repeating the same fix Team player — shares knowledge freely and asks for help before an SLA is at risk Responsibilities: Work tickets from the service board in priority order, with full notes and accurate time entries Keep clients updated at every stage and confirm resolution before closure ...

User Support Engineer £160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact for IT queries, diagnosing … account-related issues. Key Responsibilities: Act as the first point of contact for internal IT support queries. Log, categorise and prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. ...

Derby - 2/3 days a week onsite Salary: Up to £65,000 DOE About Us Operating across car and truck rental and automotive service and collision repair, our client supports customers through vehicle access, mobility services and essential vehicle care. This organisation is developing its use of data … analytics to improve operational visibility, strengthen service performance and support informed decisions across a varied consumer services environment. The business offers a commercially relevant setting for analytics professionals who want to connect robust data delivery with measurable improvements in customer experience, fleet operations and service efficiency. ...

onsite technical support to clients, helping to keep their systems running smoothly and efficiently. You'll work from the King's Lynn office, customer sites, and from home as part of a hybrid working arrangement. Key responsibilities of the IT Support Consultant role include: Diagnosing and resolving hardware … technical documentation Supporting network administration, implementation, and testing Assisting with the rollout of new applications and technologies About You We're looking for a customer-focused individual with strong troubleshooting skills and a genuine interest in technology. Ideally, you'll have: Experience within an IT Support, Service Desk ...

Support Technician/Service Desk Analyst (3-Month Temporary Contract) Location: South Shields Contract: 3-Month Temporary Contract Salary: Competitive Hourly/Daily Rate + Benefits Hours: Monday to Friday (rotating shifts), including participation in an on-call rota The Opportunity An established organisation is seeking an IT Support … excellent opportunity for an experienced IT support professional who enjoys working in a fast-paced environment, troubleshooting technical issues, and delivering first-class customer service to end users. Working closely with the IT Manager, you will provide first and second-line support, assist with ongoing IT projects ...

partnership to clients, serving as the relationship manager between your customers and ServiceNowWork with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teamsOversee growth of global accounts, including development and deployment of worldwide resourcesBuild trust and deep multi-tiered … from project/IT teams to CxO levelDevelop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experienceAchieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional ServicesQualificationsTo be successful in this role you have: Experience ...

equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. Knowledge Required: Proven working experience in an IT support, service desk or technical operations role. Familiarity with ticket and incident management systems and working with third-party support providers. Knowledge of networking concepts, cloud technologies … work independently and as part of a team. Ability to remain calm and professional during incidents and periods of change. Strong commitment to customer service, knowledge sharing and accurate record keeping. Aptitude to learn new skills and a desire to explore relevant IT technologies. Please note, the right ...

equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. Knowledge Required: Proven working experience in an IT support, service desk or technical operations role. Familiarity with ticket and incident management systems and working with third-party support providers. Knowledge of networking concepts, cloud technologies … work independently and as part of a team. Ability to remain calm and professional during incidents and periods of change. Strong commitment to customer service, knowledge sharing and accurate record keeping. Aptitude to learn new skills and a desire to explore relevant IT technologies. Please note, the right ...

party suppliers to resolve technical issues. * Contribute to IT projects, upgrades and system rollouts. About You * Previous experience in an IT Support, Helpdesk or Service Desk role. * Strong troubleshooting and problem-solving skills. * Experience supporting Windows and Microsoft 365 environments. * Excellent communication and customer service skills. * Organised ...

responsibilities will span security monitoring, risk review, incident response and liaison with local and national partners. You will also contribute to the wider ICT service, including Microsoft 365 administration, infrastructure updates, network monitoring and user support, all within ITIL and change management frameworks. ICT Security Analyst - Key Responsibilities: - Monitor … training to employees and Councillors, plus support regular security testing and reviews - Contribute to Microsoft 365 administration, infrastructure and application updates, network monitoring and service requests with excellent customer service ICT Security Analyst - You: - Hold a Level 5 qualification in Cyber Security or equivalent professional experience - Have ...

supporting regulated UK businesses, including law firms, mortgage lenders and financial services organisations. We’re small by design, with a focus on technical depth, customer service and taking responsibility for the environments we run. Alongside our managed cloud services, our AI engineering team builds agent products for those … someone our wider cloud engineering team can turn to for the most complex or significant Azure issues—helping investigate faults, restore service and understand what needs to change to prevent a repeat. Alongside that operational responsibility, you’ll contribute to development sprints: building environments in Terraform, improving deployment pipelines ...

first point of contact for a wide range of technical queries, helping colleagues stay productive by resolving issues efficiently and delivering excellent customer service. The role offers exposure to Microsoft 365, networking, security, hardware deployment, and IT projects, making it ideal for someone looking to build a long-term … accurate technical documentation and support records. Assist with IT projects, upgrades, migrations, and asset management. Help improve IT processes and services while delivering excellent customer support. Essential Skills & Experience Good understanding of Microsoft 365 environments. Strong knowledge of Windows operating systems. Experience troubleshooting hardware, software, and networking issues. Familiarity ...

recruiting on behalf of our client for an experienced IT Support Engineer to join their technical support team. This is a varied, customer-facing role involving remote and on-site support, troubleshooting, infrastructure maintenance and technical escalation. Key Responsibilities Troubleshoot Microsoft, hardware, software, server and networking problems. Attend customer … Candidate: Strong Microsoft experience, including Windows Server, Active Directory, Azure and Microsoft 365. Good knowledge of networking and infrastructure. Experience providing on-site, customer-facing technical support. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. If you're an experienced IT Support Engineer ...

Field Service & Installation Engineer, Birmingham (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Birmingham and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

Field Service & Installation Engineer, Reading (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Reading and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

Field Service & Installation Engineer, Peterborough (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Peterborough and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

hands-on Printer Service Engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an organised and proactive Project Coordinator to support … activities to ensure successful delivery. Communicate with customers, Project Managers and field engineers throughout the project lifecycle. Allocate engineers and arrange logistics to meet customer requirements. Prepare project quotations using agreed pricing structures. Process customer orders and hardware requests in line with company procedures. Monitor project progress, maintain ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

their career to develop technical knowledge within the renewable energy sector. Working closely with experienced technical and sales teams, you will help resolve customer queries, support product introductions and build your understanding of solar and battery storage technologies. Training and development will be provided. About You You are enthusiastic … ability to learn new systems and explain technical information clearly. You may be a recent graduate or have some experience in a technical, engineering, customer support or electrical environment. A background in renewable energy would be beneficial, but it is not essential for someone with the right attitude ...