576 to 600 of 2,647 Customer Service Jobs in the UK excluding London

We are seeking a highly organised and proactive individual with a passion for outstanding customer service to join a growing service department team based near Elstree. You will support the efficient running of service operations, collaborating with engineers and internal teams to drive quality outcomes. Please note this is a Temporary, full-time, office-based role … working Monday to Friday 8.30-5.30 with 1 in every 4 weekends, when working a weekend you get time off during the week. Key duties of the Service Desk Coordinator role Include: Plan and coordinate reactive jobs to meet SLAs. Ensure legal compliance and timely completion of all planned works. Monitor project scope, cost, and resource allocation to maintain … quality standards. Support service desk operations, ensuring smooth communication and workflow. Highlight and address concerns promptly with management. Assist with contracts, focusing on process efficiency and team collaboration. Manage resources, plan job schedules, and prioritise emergency work as needed. Maintain accurate data for reports and ensure customer satisfaction. To be considered for the Service Desk Coordinator: Strong More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

this is the role for you . Expand business opportunities within current key accounts, agreeing supply/installation deals for multiple sites UK wide, as well as maintaining current customer base through strong customer service Building exceptional rapports with current clients & using strong relationships to open more doors, increase supply & increase profits Support the sales team in … will suit someone working as a Key Account Manager (KAM), National Account Manager (NAM), Account Manager, Senior Account Manager, Strategic Account Manager, Strategic Account Development Manager, Client Relationship Manager, Customer Key Account Manager, Customer Account Manager or Business Development Manager or similar More ❯

and infrastructure support across both cloud and on-prem environments within a high-availability, regulated setting. The successful candidate will have a minimum of five years' experience in a Service Desk or IT Service Centre environment, with strong exposure to Microsoft and Mac platforms, M365, Azure and Exchange, plus solid networking and virtualisation skills. Your Key Responsibilities Install … servers and collaboration tools (Teams, SharePoint, Exchange). Administer Active Directory, Intune and other endpoint management tools. Support hybrid infrastructure environments (on-prem, Azure, AWS). Deliver high-level customer service and maintain SLAs through the internal ticketing system. Contribute to continuous improvement and mentoring within the support function. You Will Have 5+ years in IT Support or … Infrastructure roles (Service Centre/Helpdesk). Strong Microsoft 365, Windows Server, Exchange and AD administration skills. Experience supporting virtualised and cloud-based environments (Azure/AWS). Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VLANs. Comfortable supporting both Windows and macOS. Relevant certifications (CompTIA, Microsoft, ITIL, or equivalent) advantageous. More ❯

Job Title: Service Engineer Location: Dartford, Kent Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week/Some flexibility maybe required/(Monday-Friday 08:00-17:00) Service Engineer: Do you have experience working in a Service engineering role? Are you familiar working with either Genetec … video platforms: Axis, Genetec, Avigilon, Bosch, or Milestone before? Are you experienced in delivering maintenance visits and have strong attention to detail? Do you pride yourself on providing outstanding customer service and problem solving skills? Does a varied role, where you’ll be working in London, with flexibility to travel across the UK and occasionally abroad appeal to … excellence in high quality installations and maintenance contracts for prestigious clients across many sectors. As they continue to expand at this exciting time of growth they are looking for Service Engineers to join their field based engineering team. Technical Expertise: Proven ability to manage reactive service calls and demonstrate exceptional fault-finding skills on enterprise-level security systems. More ❯

Job Title: Service Engineer Location: Welwyn Garden City, Herts Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week/Some flexibility maybe required/(Monday-Friday 08:00-17:00) Service Engineer: Do you have experience working in a Service engineering role? Are you familiar working with … video platforms: Axis, Genetec, Avigilon, Bosch, or Milestone before? Are you experienced in delivering maintenance visits and have strong attention to detail? Do you pride yourself on providing outstanding customer service and problem solving skills? Does a varied role, where you’ll be working in London, with flexibility to travel across the UK and occasionally abroad appeal to … excellence in high quality installations and maintenance contracts for prestigious clients across many sectors. As they continue to expand at this exciting time of growth they are looking for Service Engineers to join their field based engineering team. Technical Expertise: Proven ability to manage reactive service calls and demonstrate exceptional fault-finding skills on enterprise-level security systems. More ❯

IT Technician (Onsite) 2-3 Months £20 an hour Manchester To proactively provide a range of excellent, customer-focussed IT services at a local level. To receive customer enquiries and service requests in person, by phone or through the call management system. To provide timely and accurate responses to those calls which can be dealt with directly … and to ensure that others are referred elsewhere for resolution. Previous experience of working in a field based IT Support role Solid customer service experience, as role will be based in our Face-to-Face Service for staff Experience of ITSM toolsets, SCCM, AD, and InTune Detail oriented and conscientious Hays Specialist Recruitment Limited acts as an More ❯

IT Technician (Onsite) 2-3 Months £20 an hour Manchester To proactively provide a range of excellent, customer-focussed IT services at a local level. To receive customer enquiries and service requests in person, by phone or through the call management system. To provide timely and accurate responses to those calls which can be dealt with directly … and to ensure that others are referred elsewhere for resolution. Previous experience of working in a field based IT Support role Solid customer service experience, as role will be based in our Face-to-Face Service for staff Experience of ITSM toolsets, SCCM, AD, and InTune Detail oriented and conscientious Hays Specialist Recruitment Limited acts as an More ❯

IT Technician (Onsite) 2-3 Months £20 an hour Manchester To proactively provide a range of excellent, customer-focussed IT services at a local level. To receive customer enquiries and service requests in person, by phone or through the call management system. To provide timely and accurate responses to those calls which can be dealt with directly … and to ensure that others are referred elsewhere for resolution. Previous experience of working in a field based IT Support role Solid customer service experience, as role will be based in our Face-to-Face Service for staff Experience of ITSM toolsets, SCCM, AD, and InTune Detail oriented and conscientious Hays Specialist Recruitment Limited acts as an More ❯

IT Technician (Onsite) 2-3 Months £20 an hour Manchester To proactively provide a range of excellent, customer-focussed IT services at a local level. To receive customer enquiries and service requests in person, by phone or through the call management system. To provide timely and accurate responses to those calls which can be dealt with directly … and to ensure that others are referred elsewhere for resolution. Previous experience of working in a field based IT Support role Solid customer service experience, as role will be based in our Face-to-Face Service for staff Experience of ITSM toolsets, SCCM, AD, and InTune Detail oriented and conscientious Hays Specialist Recruitment Limited acts as an More ❯

value of health care delivery for Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient care, support services and … management by: Providing second-line mobile site engineering support, dealing with complex technical issues and requests as required, through to resolution, ensuring the department meets Service Level Agreement targets. Assisting with software and hardware installations either through support or managed pieces of work. Enable the departments ITIL processes, providing professional guidance and execution of Incident Management and Request Fulfilment. … Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. Build resilience for individuals and our teams. The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. The arrangements and frequency More ❯

is often preferred, but it may not be mandatory for entry-level positions. Experience : 3-5 years of experience in a Technical Support role. Experience in a helpdesk or customer support environment. Demonstrated proficiency in operating systems, software applications, and hardware. components, as well as experience with remote desktop tools and remote access technologies. Experience in a customer-facing role and a strong commitment to providing excellent customer service. Certifications/Licenses: Relevant certifications, such as A+, Network+, or Microsoft Certified Systems Administrator (MCSA), can also be beneficial. CompTIA A+ covering hardware, software, and network troubleshooting. CompTIA Network+ focusing on network technologies. Microsoft Certified Systems Administrator (MCSA) in Microsoft Windows operating systems and server technologies. ITIL … Foundation focusing on the best practices for IT service management. Language Proficiency: Fluent in English. Knowledge, Skills, and Abilities Knowledge of operating systems, software applications, and hardware components, as well as experience with remote access and remote desktop tools. Strong analytical and problem-solving skills to diagnose and resolve technical issues in a timely and effective manner. Excellent communication More ❯

within the End User Support Team, you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents … and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating them to 1st/2nd/3rd line when appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving incidents and requests in a logical and thorough manner. This may include using technologies such … our Managed Services division, we work closely with customers providing technical support and maintenance to all supported IT business users, systems, hardware, and applications. As well as our Managed Service division, we also have Data & Analytics and Cyber Security specialist arms to the business, setting us apart from other IT consultancies. More ❯

highly desirable. The Role You’ll join a supportive sales team, managing a portfolio of small business accounts. The focus is on nurturing existing relationships, ensuring clients receive excellent service, and identifying opportunities for growth.Day-to-day responsibilities include: Managing and developing a portfolio of small but valued accounts. Building strong relationships and acting as the key point of … to increase engagement and revenue. Processing orders, producing quotes, and keeping CRM records up to date. Liaising closely with the wider sales and operations teams to deliver a seamless customer experience. Handling customer queries with professionalism and efficiency. What We’re Looking For I'm keen to speak with candidates who have: Experience in Sales Administration, Customer Service, Account Coordination, or Internal Sales. Excellent communication and relationship-building skills. Strong organisational ability and attention to detail. A proactive and commercial mindset, with a genuine interest in helping clients grow. Confidence working across CRM and Microsoft Office systems. MSP experience is highly desirable. This role is ideal for someone who enjoys structure and organisation but also More ❯

Nottingham Hours: 37.5 per week Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. We achieve this by maintaining the … supported version. Our goal is to provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What youll do Manage customers … and Network products Good written and verbal communication skills are essential to this role as are good documentation skills Attention to detail Excellent workload management Experience of MI/Customer reporting Excellent communication skills Excellent documentation skills Flexible team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have More ❯

Joining Culina Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the … overall success of our company. Shifts: Monday to Friday Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage support tickets, coordinating with the support team to ensure efficient and … effective problem resolution. Maintain a high level of customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯