601 to 625 of 883 Customer Service Jobs in the UK excluding London

member of the senior leadership team responsible for leading the commercial and client-facing functions of the business, including account management, business development, & customer service The role is to drive strategic relationships, develop new business opportunities, and oversee the sales handover process to operations to secure profitable construction … scheme upto the value of 20m. The role is pivotal in aligning sales with the company's commercial objectives, customer expectations, and growth strategy. Key Responsibilities Partner with the Group Managing Director and senior leadership team on strategic planning, budgeting, and organizational development. Develop and implement the company ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

product information within internal business systems Support the implementation of pricing updates and amendments Maintain data across CRM and product information management platforms Process customer term changes and promotional requests Generate reports and data extracts to support business analysis Create and update order forms and supporting documentation Update product … documentation Process order and pricing amendments accurately and efficiently Respond to internal support requests through ticketing systems Collaborate closely with colleagues across sales, finance, customer service and operational teams WHAT WE'D LOVE TO SEE Experience using SAP or a similar ERP system Previous experience within a data ...

range of technologies, receive ongoing training and development, and play an important role in keeping our business connected and productive. As part of our Service Desk team, you'll be the first point of contact for around 1,000 users, many of whom work remotely. You'll help colleagues … connectivity, network patching and basic network troubleshooting Supporting thin client devices and Azure virtual environments Working with third-party suppliers to resolve software and service issues Contributing to continuous improvement initiatives and helping identify opportunities to enhance our IT services Maintaining accurate records within our IT Service Management ...

Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Good understanding of Azure design, not just AWS, because Azure is set up and managed differently. Relevant qualification in IT, Computing … senior IT, MIS, DevOps or technical systems role. Strong experience with Azure DevOps, Jira and Microsoft-based systems. Strong communication, organisation, problem-solving and customer service skills. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that values innovation ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner. … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...

interest in technology, problem-solving, and helping people. The apprentice role will provide first-line support to users by answering calls, logging incidents and service requests, troubleshooting common issues, and escalating where required. Role Answer incoming support calls in a professional and helpful manner Log, categorise and prioritise incidents … service requests accurately Provide first-line fixes for common user issues Follow agreed processes and knowledge articles to resolve tickets efficiently Escalate issues to the appropriate team when a first-line fix is not possible Keep users updated on the progress of their tickets Assist with basic event management ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

Specialist Tools Provided, Company Vehicle, IT Equipment 1 in 7 call out rota (rare call outs) Health & wellbeing support Employee recognition programme The Role Service, maintain and install CCTV, intruder alarms and access control systems, with a little fire alarms. Deliver a high standard of customer service and build strong client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with ...

administration and general IT administration tasks. Support general IT and administrative activities as required. Required Skills & Experience: Previous experience in a 1st Line Service Desk or IT Support role. Good working knowledge of Microsoft Office, Outlook, Teams, and related applications. Strong customer service and communication skills. Ability ...

escalate critical incidents appropriately, maintaining operational continuity Manage your workload proactively while contributing effectively within a small, collaborative team Deliver a high standard of customer service, building trust and strong relationships with internal users Ensure compliance with IT policies, standards, and relevant internal and external regulations Execute tasks … Exposure to SAP integrations, including BAPI or RFC interfaces – desirable Familiarity with Microsoft tools such as Power BI or PowerApps - desirable Understanding of IT service management frameworks such as ITIL 4 - desirable Awareness of Industry 4.0 concepts and digital manufacturing environments - desirable Benefits ABB offers a full range ...

recruit a hardworking, articulate individual to join our Transfer Out Department where you will play a key role in providing our award-winning service to our business. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across … Manage own time effectively to meet business objectives. To continuously look for ways to improve the effectiveness and efficiency of the department, delivering improved service for customers and advisers. Contribute to and manage projects impacting Transfers Out, assist with business projects and change integration, and embed necessary changes within ...

ensure that the quality of presentation in terms of operational readiness and relevance are maintained over time, whilst anticipating and responding to changing customer needs and future trends. Your Role Accountabilities Manage, train, and develop the Technical Services team, ensuring high performance, compliance, and consistently high service standards. … leading a Technical Services team within the tourism, leisure or heritage industry, ideally within fast moving Visitor Attractions or Live Events delivering consistently high customer service standards. Technical and maintenance expertise across AV installations/Exhibits including electronics, interactives and animatronics with familiarity with networked show control systems ...

apply foundational knowledge in digital technologies and IT support. Assist users with Clinical Partners digital systems, including MS365 applications, under supervision, learning effective customer service skills in IT. Engage in continuous learning activities, including workshops and training sessions. Contribute to digital service improvement and knowledge base documentation. … usage problems. Desirable skills: Highly motivated with a commitment to personal growth and development. Adaptable and flexible, able to respond to changing requirements. Customer-focused, with an emphasis on providing effective support. Basic knowledge or interest in digital technologies. Keen to learn and develop in the IT field. Strong ...

timely and effective resolution of technical issues Qualifications: Strong knowledge of hardware, software, and networking Experience providing 2nd line technical support Excellent communication and customer service skills Strong Office 365 and Active Directory experience Ability to work independently and as part of a team This opportunity offers ...

SLAs * Troubleshooting and managing client tickets from start to resolution * Working closely with stakeholders, analysts, and developers * Communicating clearly with clients and delivering excellent customer service * Gathering requirements for system changes (RFCs) and supporting their delivery * Testing, documenting, and supporting application updates * Assisting with debugging and implementing improvements ...

networking concepts including DNS, DHCP, VLANs, VPNs, and firewalls, and web application technologies. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritise tasks and work independently. Desirable Qualifications Bachelor's degree in STEM subjects Knowledge of cybersecurity best practices. Experience with ...

recording video streams Able to assist with physical installations Good understanding of Signal flow and compression Troubleshooting mindset Detailed orientated Time management Good customer service skills including excellent verbal communication skills Desirable Skills for the AV Support & Installation Engineer: It will be beneficial if the AV Support & Installation ...

problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want ...

from time to time be assigned by the Head of IT. Essential Selection Criteria Experience delivering a high level of customer service. Strong problem-solving skills, with a track record of effective and innovative solutions to technical and non-technical issues. Ability to clearly communicate processes and procedures, both ...

Vendor Licencing models, application of licenses to IT Systems and import/export procedures between disconnected IT Systems. Have strong knowledge and experience of Service Tooling; including ServiceDesk+, End Point Central, OpMan, ADMan, etc. Using the service tooling to identify under or over usage of applications … these work in the different environments. Have a good understanding of and be able to apply new licenses at renewal points so that service is not impacted. Have good relationship skills to ensure both internal and external stakeholder engagement is maintained. Possess excellent communication skills; Have experience of producing ...

driven freight professional who understands both the operational and sales side of the industry and is looking to join a business with a strong customer-first approach and genuine room to make an impact. The company operates across air, sea, road and multimodal freight solutions with a strong focus … tailored customer service and relationship-led logistics. The Role You'll be responsible for developing new business opportunities while also managing and growing existing customer relationships. This is a hands-on commercial role suited to someone who enjoys building long-term partnerships and understands ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

portfolio of commercial contracts and continued business growth, this opportunity offers long-term stability, career development, and the chance to work across a varied customer base. This role would suit a motivated engineer looking to join a professional organisation that invests in its people and provides excellent support, training … fault-finding across a range of fire and security systems. • Completing scheduled preventative maintenance visits in line with client requirements. • Attending reactive breakdowns and service requests within agreed response times. • Diagnosing system faults and implementing effective repair solutions. • Identifying equipment requiring replacement or further remedial works. • Accurately completing service ...