426 to 450 of 683 ITIL Jobs in the UK excluding London

on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and/ More ❯

frustrated users Ability to work effectively under pressure and manage multiple priorities simultaneously Detail-oriented with strong organisational skills and ability to maintain accurate records Industry Knowledge Understanding of ITIL framework and IT service management best practices Knowledge of cybersecurity principles and common threats Awareness of data protection regulations (GDPR, ISO 27001) and compliance requirements Familiarity with business continuity and … disaster recovery concepts Desirable Qualifications Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications Experience in a cybersecurity or professional services environment ITIL Foundation certification or willingness to obtain I Know I Have Done A Great Job If: I consistently achieve first-call resolution rates above 75% for incidents within my scope Customer satisfaction scores remain above 4.5 More ❯

to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment : Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance … end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. DV security cleared as a minimum. The Service Architect must have: Proven experience as a … Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (minimum ITIL v3/v4 Foundation; Intermediate or Expert level desirable). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum, including active participation in ceremonies and backlog refinement. Creating Service Design Packages More ❯

leadership skills In-depth knowledge of Microsoft frameworks Strong background in networking infrastructure Advanced IT certifications such as CompTIA and CASP+ Relevant networking qualifications Experience with JIRA Service Management ITIL Practitioner certification Benefits Competitive salary up to £39,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business More ❯

an tech operation including understanding of DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £115k based on experience, plus a bonus and an impressive benefits package. You need to More ❯

RIS and PACS. Strong understanding of clinical systems and their integration. Excellent leadership, stakeholder engagement, and communication skills. Experience managing multi-disciplinary teams and complex tech environments. Familiarity with ITIL and ISO27001 frameworks. Strategic thinker with hands-on delivery experience. Why Apply? This is a fantastic opportunity to join a forward-thinking organisation at the forefront of healthcare technology. You More ❯

executive level with overall budgetary responsibility, including managing external providers. Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation. Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Desirable Knowledge of the heavy building materials, logistics and construction industry Experience of the More ❯

maintenance and systems management. Be responsible for meeting IT Service Desk SLA's and achieving KPI's Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials. Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured. Lead and manage the IT team Comprising of Senior IT More ❯

identified, managed and mitigation plans are in place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯

support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Them? Competitive salary Career development opportunities Supportive, collaborative team culture Adecco acts as an employment agency for permanent recruitment and an employment More ❯

WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with More ❯

the business on a PAYE basis. The Role: You'll lead the delivery of a new Private Cloud Data Centre environment, oversee the migration of hosting infrastructure, and implement ITIL-based service management processes into an existing service desk - all within a secure SC-cleared environment. Key Responsibilities: Manage all aspects of project delivery, from planning to execution Coordinate with More ❯

a growth environment. Experienced in managing teams of 5-20 across geographically dispersed locations. Comfortable engaging directly with customers, supporting RFP/RFI responses, and handling escalations. Familiar with ITIL Service Management, ISO 9001, ISO 27001. Excellent communicator, able to translate technical complexity for non-technical stakeholders. More ❯

across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

ll have: Knowledge & experience of using service desk & CRM tools, including Service Now, Salesforce and IT systems/applications. Experience in using service management tools, with an understanding of ITIL framework and broad knowledge of IT systems and networks. A strong customer obsessed ethos and passion for delivering exceptional customer service. The ability to collaborate and work within a customer More ❯

experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine More ❯

VPN technologies, and virtualized environments. Excellent problem-solving skills and ability to work collaboratively. Effective communication and interpersonal skills. Understanding of computer architecture and operating systems. Willingness to learn ITIL principles. More ❯

IaaS, RBAC, Defender for Cloud) Knowledge of SIEM tools (e.g., LogRhythm) and security best practices Hands-on experience with VMware vSphere and Nutanix Previous leadership experience (team of 4+) ITIL knowledge and strong communication skills If you're passionate about building secure, scalable platforms and leading high-performing teams, we'd love to hear from you More ❯

priority incidents. * Conduct incident reviews with lines of service within agreed timescales The Requirements * Previous experience in high-priority incident management in a multi-client or shared service environment * ITIL awareness * Knowledge of Remedy or similar tools and the Incident Management process If you are looking for an exciting new challenge to join a leading support team with opportunities to More ❯

priority incidents. * Conduct incident reviews with lines of service within agreed timescales The Requirements * Previous experience in high-priority incident management in a multi-client or shared service environment * ITIL awareness * Knowledge of Remedy or similar tools and the Incident Management process If you are looking for an exciting new challenge to join a leading support team with opportunities to More ❯

Critical Expertise: Azure cloud architecture and services Cloud networking, virtual machines (VMs), and server management SQL Server and database optimization PowerApps and Power Platform Vulnerability remediation ISO standards and ITIL best practices Preferred Experience: Dynamics 365 & Dataverse Project Management methodologies (Agile, Scrum) DevOps principles and CI/CD pipeline integration Equal Opportunity Employer At WTW, we believe difference makes us More ❯

with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Deerfoot Recruitment Solutions Ltd is a leading More ❯

maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits More ❯

and will play a key role in the transformation programme. You will work closely with the infrastructure team and some 3rd parties to drive proactive monitoring, incident prevention and ITIL aligned Change Management. The team maintain operation availability and ensure database governance. You will be responsible for BAU tasks such as patching, updates, back-ups and performance monitoring tuning but More ❯

you're someone who creates clarity and momentum. You lead with transparency, fairness and empathy, and people trust you because of it. Bonus points if you've worked with ITIL or other service management practices, but it's your practical experience and leadership that matter most. Job Offer Starting salary of £55,000 - £60,000 per annum. Hybrid working model More ❯