451 to 470 of 470 ITIL Jobs in the UK excluding London

this role, you should have: Proven experience working as an IT Service Manager or in a similar IT service delivery role Understanding of ITIL principles and best practices ITIL certification (desirable) Experience managing service transition activities Familiarity with incident management processes and tools Understanding of project management methodologies (desirable ...

experience of working in a global law firm Experience in an international environment, working with globally dispersed teams Excellent partner/lawyer engagement experience ITIL certification and good knowledge of ITIL processes Forward-thinking in regard to new technologies Possess exceptional communication skills Similar job titles could include IT Service ...

with a focus on delivering exceptional service. Desirable Skills & Experience Experience working in a manufacturing environment or hybrid project/BAU settings. Knowledge of ITIL principles or relevant certifications (e.g., ITIL, PMI, Prince2). Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment ...

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work: Right ...

/BI, and transformation programmes Experience managing budgets, suppliers, and large teams Solid understanding of IT governance, cyber security, and service management frameworks (e.g. ITIL) Experience delivering technology strategy and organisational change Strong stakeholder management and ability to communicate complex technical concepts clearly Experience operating in complex, multi-stakeholder environments … Relevant certifications (e.g. ITIL, PRINCE2, MSP) advantageous This is a high-impact leadership role suited to someone who can combine strategic vision with operational delivery, playing a key role in shaping and evolving the organisation's technology landscape. ...

secure and well-governed solutions. Non-Negotiables: Technical solution design ( HLD/LLD ) Microsoft 365 ( Power Platform/Power Automate ) Enterprise infrastructure & systems knowledge ITIL (change, incident, problem) Solution design across functional & non-functional requirements Stakeholder management (technical + non-technical) Strong documentation skills Security, governance, regulated environments What … Power Automate Power Platform RPA/automation workflows Hybrid environments On-prem and cloud-connected systems High-level design documentation Low-level design documentation ITIL frameworks Infrastructure, application and integration design Core Responsibilities: Design end-to-end solutions across automation, AI and infrastructure Produce HLD/LLD documentation for delivery ...

into service process, lead on the service operating model creation and lead a team of onshore and offshore resources, managing service reporting requirements and ITIL process adherence, and ensuring the successful delivery of the client managed service. Your responsibilities: 1. Team Leadership: Lead and manage the in-life managed services … future live service, to include Service Operating Model : Accountable for working alongside the delivery teams and the client organisation to define the future ITIL aligned service operating mode for the programme. Acceptance into Service: Accountable for defining and then overseeing the acceptance into service process alongside the delivery teams ...

software and peripherals. Lead AV equipment installations and multi-site hardware deployments. Ensure OS and software compliance across all end-user devices. Contribute to ITIL-aligned policy, reporting and continuous improvement. Requirements: Experience in IT asset, configuration or service management. Familiarity with ITSM/ESM tools, MDM platforms and CMDB … management. Understanding of ITIL frameworks and WEEE and software licensing compliance. Valid UK driving licence with business insurance and access to a vehicle. Confident communicator, comfortable working with clinical and corporate teams. What We Offer: NHS Agenda for Change terms and conditions. Participation in an on-call rota. Travel between ...

extensive Linux admin across Debian/CentOS/RHEL flavours). Agile/DevOps experience; tools like Ansible, Puppet, Zabbix (FAI/Slurm ideal); ITIL Foundation. Strong stakeholder communication, problem-solving, and a broader data centre vision to lead effectively. Desirable: OpenStack, Kubernetes, CI/CD, Docker, scripting, cloud/… great fit: Services Team Leader, Infrastructure Lead, DevOps Manager, Linux Ops Lead, Data Centre Supervisor; Linux (Debian/RHEL), Ansible, Puppet, Zabbix, Slurm, Agile, ITIL, DevOps tools. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate ...

operational teams. Manage Mainframe Automation tools, ensuring compliance with security and policies (e.g., CyberArk, ServiceNow). Handle problem escalations, including vendor support, and follow ITIL processes (Change, Incident, Root Cause Analysis). Potential 24x7x365 on-call support. Required Skills: Knowledge of Mainframe systems (OPS MVS, CA-View, CA-Deliver, REXX … . Experience with Mainframe Operations: JCL, ISPF, JES2, z/OS. Familiarity with ServiceNow, ITIL processes, and Agile concepts. Ability to handle Splunk dashboards, alerts, and basic file transfer knowledge. Desirable Skills: Experience with BMC AMI Ops Automation, BMC Control-M. Knowledge of REST APIs, SAS, and Windows servers. ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us ...

Acting as a key point of escalation for automation-related issues (internal and vendor) Representing your team in technical and stakeholder meetings Working within ITIL frameworks (Change, Incident, Problem & RCA) Managing tools in line with security and compliance standards (e.g. CyberArk, ServiceNow) Supporting on-call activity where required for critical …/BMC Automation tools I-Dash/CA7 administration Exposure to REST APIs, Windows Server, SAS Familiarity with ServiceNow, Agile ways of working, ITIL processes Why this role? Work in a highly technical, enterprise-scale environment Be part of a team where your expertise directly impacts critical systems and operations ...

Doing The role will be responsible for the effective delivery of IT Software and Hardware Asset and License Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management … CMDB. Management and enhancement of toolsets for Software and Hardware. Development and production of regular reporting. Professional qualifications or essential experience required: Ideally ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Software and Hardware Asset Management and Contract and License management principles, processes, standards ...

monitor, and report on critical metrics including First Contact Resolution (FCR) , Mean Time to Resolve (MTTR) , and CSAT . Process Governance: Implement and refine ITIL-based processes for Incident, Request, and Problem Management. Knowledge Strategy: Oversee the creation and maintenance of a comprehensive Knowledge Base to drive user self-service … business. Who You Are The Coach: You have 3+ years of experience leading IT support teams and a passion for helping people grow. The ITIL Expert: You live and breathe service frameworks (ITIL v4 certification is highly preferred). The Communicator: You can translate 'server-speak' into plain English ...

challenging assumptions Evaluating suppliers and understanding contractual frameworks Supporting conflict resolution and cross-team collaboration Qualifications desired include TOGAF or ISEB, and one of: ITIL, IT4IT or COBIT. Interested? Please apply below Enterprise Architect, EA, TOGAF, ISEB, ITIL, IT4IT, COBIT, Architecture, Hybrid, SC Cleared ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier ...

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