26 to 50 of 472 Service Delivery Jobs in the UK excluding London

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

Service Delivery & Performance Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performance Manager to join their high-performing team. … Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs, and drive continual improvements. We are looking for: Proven experience in an IT service delivery position, with ...

Service Delivery Manager (MSP) A truly exciting opportunity has arisen for an experienced professional to join a national IT Support and Telecoms company based in the Liss area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment … delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results-driven, and possess proven technical expertise within the IT Managed Service sector. This role would suit someone eager to bring fresh ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

Onsite Service Delivery Manager – Fleet Join a dynamic Service Management team where you’ll own service performance for key customers and become their trusted onsite partner. The Role You’ll be the go-to contact for assigned customers, ensuring service excellence from end to end. … manage KPIs, SLAs, escalations, and drive continual service improvement while building strong, long-lasting relationships. What You’ll Do Lead customer relationships and act as their primary contact Oversee service delivery performance and reporting Embed continual service improvement across contracts Manage escalations confidently and collaboratively Work ...

Service Delivery Technician Location : Axminster , Devon (Hybrid/Office & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering … technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager to lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development ...

supporting a leading organisation with the appointment of a Digital Service Delivery Director to lead digital services across a complex, enterprise-scale portfolio. This is a senior leadership role requiring a blend of strategic vision, operational excellence, and transformational delivery. The Digital Service Delivery Director will … responsible for the end-to-end delivery of digital services, ensuring alignment with business strategy and driving innovation, efficiency, and governance across the portfolio. Key responsibilities include: Essential Experience Proven experience as a Systems Integrator (SI) within a large consultancy in a delivery lead role, now operating internally ...

Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) ______________ About the Role We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function. They are seeking an experienced Customer Success Team Lead … build and lead a Customer Success team within a fast-paced, service-led MSP environment. This is a strategic, hands-on role combining people leadership, account ownership, and commercial oversight. You will manage a portfolio of high-value managed service clients while coaching the team to deliver proactive ...

Your new company We are exclusively recruiting for a Service Delivery Manager on a permanent basis for a professional services company based in Salisbury. This role offers hybrid working (2-3 days on site). The organisation has circa 1500 users, and you will have 6 direct redirect … reports, including a Service Desk Manager and IT Support Analysts. Your new role As the Service Delivery Manager, you will be responsible for driving service improvement, owning and strengthening the organisation's ITIL processes. Building positive relationships with the user community, positioning the IT Service ...

Service Delivery Manager l Oracle Cloud l Oracle Fusion l ITIL l DV Cleared l Hybrid | Competitive Day rate l Outside IR35 l London Method Resourcing is working with a key consultancy partner who is looking for an experienced Service Delivery Manager to take full operational … within an Intelligent Client model and requires someone confident operating in highly regulated, security-sensitive environments. Key Requirements: End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change, Request, Knowledge, CSI) Strong operational oversight of Oracle Fusion (HCM, ERP, EPM) Proven leadership in managed ...

/config changes. They will coordinate change planning and approvals with our Client(s) and third parties. The role holder will work with Project, Delivery and BAU teams delivering changes, enhancements and new functionality, to help them apply Release Management principles and influence delivery planning and approach … Management processes while aligning to Clients needs. The ideal candidate will have both Change and Release Management experience, as well as an IT projects delivery background, and will have experience of managing technical change and delivering technical solutions, ideally for the Public Sector. The role requires good understanding ...

Service Desk Support Manager (MSP Experience advantageous!) – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance … proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Service Desk Lead, you will take ownership of day-to-day technical operations and act as the primary escalation point for complex issues, playing ...

Service Delivery Manager (IT/MSP) Cardiff, Wales £40,000 - £60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Delivery Manager or similar, coming from a background within IT Managed Services, having previous … working experience in a Service Delivery Manager role or a related position, looking to join a well-established, r click apply for full job details ...

Onsite Delivery Partner/Senior Delivery Manager Utilities IT We are recruiting an Onsite Delivery Partner/Senior Delivery Manager to lead large-scale enterprise IT delivery within a regulated utilities environment. This is a senior, client-facing delivery role with accountability … service delivery, covering digital transformation and application management services (AMS). You will act as the senior onsite point of contact, owning governance, delivery performance, and stakeholder relationships. Key Responsibilities Lead multi-workstream IT delivery programmes across run and change Own delivery governance, reporting, RAID ...

Consultant – Service Management My client, a leading business services organisation with headquarters in Chancery Lane, is seeking to hire an experienced IFS Consultant specializing in the Service Management module to support the implementation, configuration, and optimization of IFS Service Management solutions. The consultant will work closely with … business stakeholders and technical teams to ensure the system supports end-to-end service operations, improves service delivery efficiency, and aligns with business processes. This role requires strong functional expertise in IFS Service Management combined with hands-on implementation experience and the ability to translate business ...

shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy SchemeBuy up to 5 additional days Enhanced Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover … from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology … systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

Service Delivery Manager £450 - £500, Outside IR35 Cheltenham Hybrid DV-Clearance Required Your new company A large Organisation based in Cheltenham Your new role The DV Cleared Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working … customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative working with customer teams and other suppliers to oversee the delivery ...

Service Delivery Manager - Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting ...

Service Delivery Coordinator Permanent Manchester: £26,730 - £30,555 Milton Keynes: £27,832 - £31,815 Hybrid Working Are you well-organised with a keen eye for detail? Imagine being part of a team that helps shape fairer tests and greater opportunities for learners worldwide. At GradeMaker … transforming how assessments are developed and delivered for Awarding Organisations and Education Ministries across the globe. As a Service Delivery Coordinator , you'll play a pivotal role in our Delivery and Client Success team, working closely with clients to ensure they get the most from our platform. ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving ...

Working Available) An exciting opportunity has arisen for an innovative and forward-thinking IT Manager to lead the IT function and ensure the seamless delivery of IT services across the business. This role will oversee end-to-end IT service delivery, supporting engineering teams and wider business … Lead and manage the IT department, including recruitment, performance management, development, mentoring and wellbeing. Build a culture of collaboration, continuous improvement and customer-focused service delivery. Ensure appropriate resourcing, capability and planning to deliver IT services across engineering, production and wider business functions. Proactively manage workload planning and resolve ...

Role: Technical Director Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling … continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement ...