26 to 50 of 491 Service Delivery Jobs in the UK excluding London

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function – it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

Head of Service Delivery* - *Project Delivery* - *Head of Project Delivery* An established UK infrastructure services provider is seeking an experienced and commercially astute Head of Service Delivery to lead the end-to-end operational delivery of its gas, water and power services across … close-out of day services, projects, frameworks and specialist works, ensuring consistent standards, strong cost control and predictable performance across regions. The Head of Service Delivery will: Own end-to-end service delivery across all operational activities. Ensure works are delivered safely, compliantly, on time ...

Technical Service Delivery Manager - Defence Programme Salary: £55,000 + Bonus + Benefits Location: Caerphilly (with travel to MoD sites as required) Security Clearance: SC (must hold or be eligible); DV highly desirable This is a fantastic opportunity for you, an experienced Technical Service Delivery Manager … take ownership of a complex, multi-domain MOD communications service operating at a very high level of Defence Security. This is a critical role, responsible for ensuring operational excellence, technical integrity, and resilient service performance across various sites in the UK. You will play a leading role ...

problem-solving are at the heart of what you do? If so, wed love to hear from you. We are looking for a Senior Service Delivery Specialist (AV) to join our Service Delivery team and play a key role in shaping the future … services across the University. About the Role Reporting to the Service Delivery Manager, you will be a senior member of the Service Delivery team, providing high-quality IT and AV support to staff and students across the University. Youll support users through telephone, remote, and deskside ...

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working … closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan, lead ...

management responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. You will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This … into the Transition phase. The Transition phase is where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery ...

Service Delivery Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) Permanent £55,000 – £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working – 2/3 days/week … work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects. Experience managing support services projects. Support the Service Delivery Manager, r eporting, planning and operational oversight. Assist with day today service operations, providing cover across all the Service Management ...

become the Operations Director of one of the fastest-growing IT MSPs in the country. Reporting to the Managing Director, you'll own our service delivery engine, leading Service Desk, Regional Technical Teams, and Projects to ensure a seamless, high-quality experience for our customers. This … embed a culture of continuous improvement while ensuring our services meet the evolving demands of the education sector. Role: Operations Director, Director of Service Delivery, Head of Operations, Service Delivery Director, IT Operations Director, IT Service Delivery Director Location: Offices in Oxfordshire and Buckinghamshire. ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations: Managing … sitting with clients to align our technical roadmap with their business growth. Financial & Commercial Stewardship: Full P&L awareness. You'll manage budgets, service costs, and identify where we can lean up or scale up. Team Leadership & Culture: You will direct cross-functional teams, ensuring that the 'silo' mentality ...

Title: Technical Services Manager Location: Birmingham Salary: 70,000k Full time Job Objectives The CNI Technical Services Manager is responsible for overseeing the delivery of technical services for Critical National Infrastructure (CNI) environments at NGH, Warwick. This role focuses on managing on-site technical operations, ensuring the reliable execution … Coordination : Work closely with the scheduling and planning teams to manage workforce allocation, address resource constraints (e.g., high volumes of annual leave), and ensure service delivery aligns with planned obligations. Service Delivery : Monitor and maintain service reliability, addressing any failures promptly and collaborating with ...

will initially report directly to the Managing Director. The successful candidate will build and lead a multi-disciplinary technical services organisation covering IT Service Management (ITSM), solution architecture, systems integration, software, internal IT, and productised services The Benefits Package: Clear progression path towards a more roles as skills, experience … Depending on background Mon Fri 9:00am 17:30pm with flexible working and 1 day WFH if needed Responsibilities: Leadership & Service Organisation Lead, build and develop the Technology & Services function, including solution architecture, engineering, ITSM, project management, service delivery and field services. Define clear service lines ...

Location: London or Watford (Hybrid working options available) Reporting into the Head of Technology Platform, the Service Performance & Improvement Partner will act as the primary governance liaison between Canada Life UK IT (representing Canada Life UK Line of Business) and the Central Technology Services Business Partner, along with supporting … Engineering Managers manage critical service providers. Accountable for building and maintaining a strong, trusting relationship with both the service integrator and external service suppliers. Aligned to over £20m annual IT spend, the role holder is accountable for ensuring alignment with business objectives while maintaining service quality ...

Manager Global Law Firm – London Hybrid Working – 4 days office/1 day from home Are you a Senior IT Support Manager or IT Service Delivery Manager looking for a rewarding new role? Have you got extensive experience of working in the legal sector? In this exciting senior … will be collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, implement processes and implement service improvement plans for the service delivery function as well as managing vendors. About you Minimum of 7 years’ in an IT Leadership position ...

Service Manager Location: Watford (Hybrid: 3 days office/2 days WFH) Salary: Up to £80,000 + bonus Benefits: Private healthcare, £500/month car allowance Hours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Manager to take ownership … service delivery across core infrastructure and enterprise technology platforms. This role is critical to ensuring the stability, performance, and scalability of foundational IT services that underpin the entire business. Operating in a multi-vendor, outsourced environment , you will drive service excellence, governance, and continual improvement across hosting ...

Senior Service Delivery Manager Hybrid | 1 to 2 days per week onsite in London 12 months with a strong possibility of extension We’re seeking an experienced Senior Service Delivery Manager to play a pivotal role in a carve-out programme. Proven experience in carve … programmes for a multi-site organisation is essential for this role. Key Responsibilities Lead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU. Define, maintain, and enforce service transition frameworks, governance, and standards. Coordinate readiness assessments, acceptance criteria, and onboarding processes. ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: Competitive We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . You will oversee … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

Position: Service Delivery Lead. Location: Wolstenholme Funeral Directors, Accrington Job Type: Full-time, 38.33 Hours per week. Salary: £28,505 per annum We're looking for a dedicated and compassionate individual to join our team at Wolstenholme Funeral Directors as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

Service Delivery Manager 12-month initial contract Based in Gaydon (hybrid working) £33.88ph (Inside IR35) *Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK* About the company I am currently recruiting on behalf of an automotive … based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Job Description As IT Service Delivery Manager, your main responsibilities will include: Deliver an enterprise IT system that delivers all artefacts required Development of a complete set of the Clients ...

Position Overview A Global Circuit Infrastructure Manager is responsible for overseeing the company's international network circuit portfolio, ensuring optimal connectivity, cost efficiency, and service delivery across all global locations. This role focuses on strategic circuit management, vendor relationships, and continuous service improvement across multiple regions. … documentation Implement standardized processes for circuit lifecycle management Vendor Management Manage relationships with global telecommunications providers Support negotiations for international circuit contracts and service agreements Coordinate with regional vendors for new installations and service changes Work with procurement on cost optimization initiatives across the global circuit portfolio Ensure ...

Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced IT Vendor & Asset Specialist to join its IT Service Delivery function. This is a pivotal role responsible for working across supplier relationships, contracts, and technology assets. Key responsibilities include: Managing … software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities to optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have ...

Operations Director - MSP - Oxfordshire/Hybrid We're working with a fast-growing Managed Service Provider and they're looking to appoint an Operations Director to play a key role in their next phase of growth. This is a high-impact leadership role where you'll have the opportunity … shape and modernise service delivery across the business, driving consistency, scalability and operational excellence across service desk, field teams and project delivery. You'll be joining a well-established organisation with strong market presence, but one that is actively evolving its operating model - making this an ideal ...

Network IT is currently recruiting for a Senior Service Designer (ITSM) to join our client on a 6 month initial contract. Our client is looking for an experienced ITSM professional, who can support a Lead Service Designer, Service Architects and Service Delivery teams, to design … standards, templates and processes to maintain consistency across various services. You will be working on service blueprints, contributing to service models, SLA’s, OLA’s and ensuring service designs align with ITIL practices. You’ll be creating user centred Service Design Packages, that take business ...