326 to 350 of 461 Service Delivery Jobs in the UK excluding London

through a transformation programme and take ownership technical support function. This is a hybrid opportunity focused on technical support management, SQL, APIs and service improvement, combining hands-on technical troubleshooting with team leadership and process transformation. Working closely with senior technical leadership, Product, Engineering and Customer Success … lead a small technical support team, improve service delivery and help develop a more efficient, customer-focused support functions. You'll also have the opportunity to introduce automation, explore AI-assisted support and improve the processes and tools that underpin the customer experience. Key Responsibilities & Skills Lead ...

Responsibilities New Business Development: Identify, engage and secure new customers for managed services, building a strong and sustainable sales pipeline. Sell recurring-revenue service offerings, including managed cyber security, security operations, monitoring and wider IT managed services. Drive profitable growth through strategic sales activity, with a focus on commercial … execute sales plans to achieve agreed targets and contribute to the company's wider growth objectives. Work collaboratively with technical, pre-sales and service delivery teams to create tailored managed services propositions. Lead discussions around pricing, contracts and service agreements to secure commercially successful outcomes. Apply ...

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service reports. ...

independence. About the Team You will join an experienced engineering team in Great Yarmouth and work closely with colleagues across Engineering, Production, Sales and Service, as well as suppliers and other technical stakeholders. The team values practical ability, curiosity, reliability and a genuine interest in engineering. You will receive … lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

networking , and the business applications used across the organisation. This role suits someone who gets real satisfaction from developing engineers as well as improving service quality and solving complex infrastructure challenges. You'll lead a small team, own key areas of ISO compliance , manage the internal systems budget … drive the internal technology roadmap. What you'll do Team leadership & service delivery Lead, coach, and develop a team of engineers, setting clear priorities and creating a high-ownership culture. Own the desktop support service across office-based and remote staff. Act as escalation for major incidents. ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

data, information, knowledge and technology to enable high quality clinical care. The post holder will play a key role in the planning, development and delivery of training of digital systems in use across the Trust. The role focuses on improving staff capability, data quality and effective use of clinical … Team provides support, wellbeing sessions, staff benefits and resources for both work and personal situations. Job description Job responsibilities Develop and co-ordinate the delivery of high quality training on Digital Systems for the Trust, including the development, design and adaption of training manuals/materials and ensure these ...

resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond to live chat enquiries in a professional … timely manner Create and maintain clear Knowledge Base articles and user guidance documentation Work with the Customer Relationship Team to improve customer experience and service delivery Learn how cloud-based software platforms operate and how technology supports business performance Develop technical support, troubleshooting and customer service skills ...

support of Supply Chain technology used throughout our Processing Center in UK. You will be working within the Global IT Function, within I&O Service Delivery tower. As this is a varied role, you will be providing onsite technical incident support for medium complexity technology, technology engineering, administration … planning sessions and own project related activities within your area. You will facilitate and communicate IT initiatives to internal business customers and ensure IT service quality standards are met. Act as a point of escalation for business customers and be able to translate between technical and non-technical audiences. ...

development and operation of critical database infrastructure and services. This is an excellent opportunity for an experienced Oracle specialist to combine hands-on technical delivery with leadership, supporting highly available, mission-critical databases and advancing the department's data platform capabilities across Oracle and public cloud environments. You will … solutions and work closely with senior stakeholders, engineering teams and suppliers to deliver secure, stable and cost-effective services. Key Responsibilities . Lead the delivery of infrastructure services and solutions, ensuring alignment with departmental strategy, user needs and value-for-money objectives. . Design, develop, support and improve Oracle ...

annum About the Opportunity We are looking for an experienced Broadcast Technician to join our client s team in London, supporting the delivery of high-quality broadcast, webcasting and video production services within a professional corporate environment. This is an excellent opportunity for a technically skilled individual to work … live and on-demand webcasts, virtual events, video production and professional presentations. The successful candidate will play a key role in ensuring the smooth delivery of broadcast services, troubleshooting technical issues and maintaining consistently high standards of service. Key Responsibilities Provide technical support for live and on-demand webcasting ...

data, understanding why things are happening and, importantly, making recommendations that lead to improvements. The business works with a network of approximately 450 service providers across the UK. There's already a good foundation of performance reporting in place, but they're looking for someone who can take that … What you'll be doing Analysing operational performance across a large supplier network, identifying trends, anomalies and areas for improvement. Investigating performance indicators including service delivery, turnaround times, operational efficiency and supplier performance. Using Excel, Power Query and Power BI to manipulate data, develop reporting and produce meaningful ...

Responsibilities Manage vendor maintenance contracts and ensure service delivery requirements are met. Coordinate and schedule vendor bookings for planned and reactive works. Raise, track, and manage Purchase Orders (POs) and process supplier invoices. Arrange and manage site access requests for contractors, visitors, and vendors. Provide administrative support ...

access management, device lifecycles and onboarding/offboarding. Understanding of IT security frameworks, compliance and audit requirements, ideally ISO 27001. Excellent documentation, troubleshooting and service-delivery skills. Proactive and comfortable taking ownership, improving processes and working independently. Interest in automation and AI-first ways of working. Company Growing ...

Systems Control Manager role, and we'll be in touch. This role may suit candidates who have held roles including: IT Manager, IT Service Delivery Manager, IT Operations Manager, IT Supplier Manager, IT Governance Manager, IT Systems Manager, Infrastructure Manager Deerfoot Recruitment Solutions Ltd is a leading independent ...

touchpoints. Produce reporting and insights for senior leadership, using data to inform strategic decisions. Champion a donor-first approach across communications, engagement activity, and service delivery. Your Skills & Experience Strong experience within donor engagement, supporter retention, CRM marketing, lifecycle marketing, or fundraising. Proven ability to develop and deliver retention ...

market cap growths | TechTarget Learn about the Danaher Business System which makes everything possible. The SaaS Operations Analyst is responsible for the delivery and ongoing management of the IDBS SaaS platform across the full customer lifecycle, working under the guidance of senior team members. The role involves executing defined … operational tasks such as onboarding, in-life service support, scheduling upgrades, and coordinating offboarding, while ensuring activities align with established procedures. The Analyst is responsible for working directly with customers to resolve routine issues, handle standard customer requests, and maintain reliable and compliant SaaS environments. They also assist with ...

control-system driven, you'll help develop innovative solutions that improve safety, reliability, manufacturability and operational performance. Your contribution will directly support the delivery of products used in demanding environments across the global energy industry. About NOV NOV is a global leader in technology-driven equipment, systems and engineering … lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

building your own? We're an established IT Managed Services business with around £700k turnover, an existing customer base and a strong technical/service delivery team. We're now looking for an entrepreneurial, commercially driven MSP professional to take ownership of our new business growth. This … traditional sales role. You'll work alongside the existing Service Director and owners to build the commercial side of the business, with your primary focus being winning new managed service contracts. Your opportunity Target SMEs with 10-50+ IT users Sell managed IT support, cyber security, hardware ...

current and future business requirements. The role will contribute to the development of a culture of continuous improvement, innovation and constructive challenge in the delivery of internal and third-party services. The postholder will act as a subject matter expert, providing technical leadership, specialist guidance and assurance across network … expert, providing technical support, assurance and guidance within the designated area of responsibility. Work autonomously on infrastructure, network configuration and security-related activities, ensuring service levels are achieved and organisational procedures are followed. Ensure that network infrastructure complies with relevant industry standards, national guidelines, legislative requirements and recognised best ...

regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek … responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping ...

take ownership of key technical relationships across their managed security services. This is a customer-facing role focused on building strong relationships, ensuring effective service delivery, providing technical guidance and helping customers get maximum value from their security services. You'll act as a trusted point of contact … needs, identify areas for improvement and ensure services continue to deliver against expectations. Key Responsibilities Build and maintain strong relationships with customer technical teams, service owners and key stakeholders. MUST have experience with the M365 Security Suite Take ownership of the technical relationship and act as a trusted adviser ...

mitigation measures. Automation & Technical Improvement Develop and maintain PowerShell scripts to automate infrastructure administration and operational processes. Identify opportunities to improve efficiency, standardisation and service reliability through automation. Contribute to the implementation of new technologies, systems and infrastructure solutions. Maintain accurate technical documentation, operational procedures and system configurations. Disaster … systems and services can be restored effectively following an incident or disruption. Supplier & Stakeholder Management Work closely with third-party IT suppliers and managed service providers to ensure effective service delivery. Monitor supplier performance and support the resolution of technical or operational issues. Collaborate with internal teams ...

Manage the full sales cycle through to onboarding and handover Build relationships with IT leaders and senior decision-makers Work closely with technical and service delivery teams Benefits: 40,000- 50,000 + commission 24 days holiday + Bank Holidays Company pension Private healthcare after 6 months Life … Previous Managed IT Services or B2B IT services sales experience Strong new business and account management experience Excellent commercial and negotiation skills Knowledge of service desk, cloud, infrastructure or cyber security services advantageous Confident engaging with senior stakeholders and C-level executives ...

considering As a Senior Business Analyst, you will be part of a growing, client-centric practice shaping the future of public service delivery. This is a hybrid BA/Product role. Depending on the client need and engagement, you may operate as a Business Analyst, in a Product-focused … services, and help translate strategic ambition into practical outcomes. You will operate across the lifecycle, from discovery and problem definition through to product/service shaping, delivery, transformation and adoption. You’ll bring a consulting mindset to problem solving, building strong relationships with stakeholders, constructively challenging thinking ...