326 to 350 of 869 Service Delivery Jobs in the UK excluding London

Services Manager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical … improve our IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of … service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer More ❯

IT Manager – Education-Focused MSP Slough, Berkshire £30,000 – £40,000 per annum An established Managed Service Provider (MSP) with a dedicated focus on the education sector is seeking a motivated and service-oriented IT Manager to take the lead in managing the ICT provision at a school site in Slough. This is a fantastic opportunity for someone … enhance educational outcomes.As the IT Manager , this role involves communication between your school and the wider MSP team, excellent interpersonal skills are essential. You’ll also ensure that the delivery of services reflects the company’s high standards and commitment to excellence. A full, clean UK driving licence is essential for travel as needed. Key Requirements for the IT … ICT network and systems Strong working knowledge of: Microsoft 365 Physical & virtual server environments Network infrastructure (switches, backups, security) Experience providing 2nd/3rd line technical support Excellent customer service and communication skills Ability to train and manage ICT support staff Self-motivated, problem-solving mindset with a proactive approach Key Responsibilities include: Managing the school’s network infrastructure More ❯

focused on performance, people, workflow, and stakeholder engagement - not hands-on engineering. If you have a strong understanding of infrastructure and networking, experience leading technical teams, and enjoy improving service delivery, we want to hear from you. What you'll bring: Proven experience managing technical teams (5+ people), including: Performance reviews, absence management, workflow assignment, and reporting Strong … knowledge of: Microsoft/Windows stack - Windows Server, OS, Active Directory, Exchange Networking - Cisco/Juniper devices VMWare and Microsoft Service Centre products Confidence generating and presenting performance reports to senior leadership Experience working closely with software support or software delivery teams People-first mindset - skilled at engaging across junior staff, customers, and senior stakeholders Familiarity with ITIL … e.g. school runs, childcare) ITIL training provided if needed Ongoing career development & progression opportunities If you're a Senior Engineer, Team Lead , or existing Manager with experience in IT service leadership, this could be the next step in your career. Interested or know someone who might be? Drop your CV to or message me directly. Reference: AMC-AQU- TTL More ❯

Manchester, supporting the launch of a new SME Cyber proposition targeting significant GWP growth by 2030. You'll be responsible for team leadership, trading performance, operational excellence, and broker service across e-trade and open market platforms. This is a high-impact, strategically important role reporting to the Head of Trading. Ideal for a commercially driven leader with experience … market-a space worth c.£300M and growing 15% annually. As part of this, we are launching a dedicated Cyber centre of excellence based in Manchester to support the delivery of our 2025-2030 UK strategy. You're a dynamic trading leader who thrives in fast-moving, high-growth environments. You bring deep underwriting expertise (ideally in Financial Lines … and strength of a global brand with the agility and intimacy of a local trading unit. Our e-trade and open market model enables us to compete smartly and service brokers with speed, flexibility, and underwriting expertise. What you'll be doing: Lead the UK Cyber trading team (open market and e-trade) with full accountability for performance and More ❯

focused on performance, people, workflow, and stakeholder engagement - not hands-on engineering. If you have a strong understanding of infrastructure and networking, experience leading technical teams, and enjoy improving service delivery, we want to hear from you. What you'll bring: Proven experience managing technical teams (5+ people), including: Performance reviews, absence management, workflow assignment, and reporting Strong … knowledge of: Microsoft/Windows stack - Windows Server, OS, Active Directory, Exchange Networking - Cisco/Juniper devices VMWare and Microsoft Service Centre products Confidence generating and presenting performance reports to senior leadership Experience working closely with software support or software delivery teams People-first mindset - skilled at engaging across junior staff, customers, and senior stakeholders Familiarity with ITIL … e.g. school runs, childcare) ITIL training provided if needed Ongoing career development & progression opportunities If you're a Senior Engineer, Team Lead , or existing Manager with experience in IT service leadership, this could be the next step in your career. Interested or know someone who might be? Drop your CV to or message me directly. Reference: AMC-AQU- TTL More ❯

IT Service Delivery Manager Location: Bridgend (Hybrid – homebased/office/travel across UK & Ireland Salary: £40,000 – £50,000 + Commission We’re looking for a Service Manager to join a high-performing IT managed services consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you’ll act as the trusted … of client accounts and services. Manage data transfer or return processes, adhering to privacy and security protocols. Coordinate across teams to ensure a professional and seamless client exit process. Service Transition: Develop and execute comprehensive transition plans, ensuring new services or suppliers align with operational requirements. Conduct readiness assessments to confirm that new systems or suppliers are prepared for … live environments. Collaborate with clients and vendors to foster alignment with service management goals. Produce high-quality documentation, including transition plans and service reports, to maintain clarity throughout the process. Process Optimisation: Continuously refine onboarding, service transition, and offboarding workflows to enhance efficiency. Identify and implement automation opportunities, reducing manual effort and improving client satisfaction. What you More ❯

a digital-first infrastructure strategy aligned with Business ambitions. Lead a skilled team through significant change, fostering a culture of innovation, collaboration, and continuous improvement. Drive cost savings and service improvements by investing in modern technologies, simplifying legacy systems, and reducing technical debt through robust planning. Champion automation and Infrastructure as Code to increase agility and operational efficiency. Manage … across traditional and hybrid-cloud platforms. Build strong commercial relationships with third-party suppliers, ensuring value for money and alignment with business goals. Oversee investment planning, risk mitigation, and service delivery to meet and exceed SLAs. Head of Digital Infrastructure About You We're looking for someone who brings: A strategic mindset with the ability to define and … cloud platforms, including compute, storage, networking, Kubernetes, and more. Strong commercial acumen and experience managing supplier relationships to drive value. A track record of reducing technical debt and improving service delivery through simplification and best practice. Experience with agile methodologies and ITIL-aligned service management. Excellent communication skills and the ability to engage both technical and non More ❯

Tridentis a fast-growing, values-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. This is an excellent opportunity for a people manager with IT infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We Offer … you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high … of large teams - Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack - Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Ready to make an impact? Discover us on trident.co.uk and apply now More ❯

Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact. Key Responsibilities Team Leadership & Development … Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship. Operational Excellence : Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations. Empowering Growth : Identify skills gaps and implement tailored training programs to upskill the team, ensuring … to deliver high-level IT services and operational support. Strategic Contribution : Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business. Service Auditing : Shadow and audit team members' work to maintain operational consistency and uphold service quality. Escalation Management : Act as the primary escalation point for complex technical and operational More ❯

have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains … and Support Functions. Delivery Excellence: Ensure and exceed all SLAs and KPIs for our contracted Services Delivery Operations. Align with the strategic goals set by the Services Director of Thales UK. Lead transformational activities that secure lasting growth, delighting our customers and fortifying our infrastructure. Key duties: Support to Programs: To deliver customer services operations and show with More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Hybrid working practices in place. The opportunity to drive and execute the delivery of Digital and Data Strategies About Our Client The role can be based in the following office locations: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon. Hybrid working practices are in place. The Government Property Agency is the largest property holder in government, with more than … 2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are seeking innovative, solutions-focused individuals … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to More ❯

Join a small privately owned MSP with a team of 6 engineers looking after 100 clients in Hertfordshire and Essex. Career progression available if you want to become a Service Delivery Manager and Networking and Cyber Essential Plus Training on offer. Job Spec: Remote and Onsite Project Delivery: Handle project work both remotely, from the office, and More ❯

has a desire to become more data driven. Reporting into the Data & Analytics Director, you will be working in a team that is setting up a new Data Governance service across Nomad Foods as we work on ensuring our data is secure, accurate, timely and consistent. Stakeholder management is key with this role as it is vital to ensure … of working in a data team Experience of working with SAP Good presentation skills Good Stakeholder Management skills Good communication skills (written and verbal) Strong numerical and analytical skills Service delivery and improvement mind set Able to work as part of a small team from a remote location Proactive, works with a sense of urgency, creative about how … Working in a Data Governance team Knowledge of developing and rolling out a data literacy programme Experience of using a Data Quality tool Experience of working with third party delivery organisations Experience of working in an SAP environment in particular Master Data Management, Information Steward and Life Cycle Management FMCG/CPG experience Knowledge of data analysis tools Knowledge More ❯

Head of IT Are you an experienced IT professional who thrives in a multi-site business environment? We are seeking an IT Manager to oversee the day-to-day delivery of reliable, secure, and efficient IT services across a group of dynamic UK-based companies. Reporting to the Group Head of IT, you will play a key role in … an exciting opportunity for someone who enjoys a broad and hands-on IT role and wants to make a meaningful impact across multiple businesses. Key Responsibilities: IT Support and Service Delivery: Provide high-quality IT support across UK sites, managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability … skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core hours when More ❯

manage the overall survey, design and retrofit coordination process in keeping with PAS2035 systems, work in support of the Head of Retrofit to deliver an exceptional design/coordination service to the business, work closely with all other management staff and internal departments. Embark on a transformative journey as a Senior Pas/Tech Manager in the expanding realm … spearhead operational excellence and drive forward our mission to transform energy efficiency and sustainability in residential properties. Key Responsibilities Resource Management and Staffing: Ensure optimal staffing levels across CCS service delivery sites by actively managing and coordinating team resources. Drive accountability across all design teams, promoting a performance-driven culture that supports effective and timely service delivery. … all interactions, touchpoints, and workstreams to enhance satisfaction, responsiveness, and design quality. End-to-End Process Management: Oversee and continuously improve company processes to streamline the design and coordination service from initiation to completion. Ensure documentation within the operations manual is updated and accessible, providing Managers with current, practical guidelines. Ensure continuous improvement to presentation, document control and reporting More ❯

Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently … managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with … IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯

Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently … managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with … IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Do have experience of managing and optimising the performance of a technical service and sales team? Do you have knowledge of working with Doors or Doorsets, or experience of building regulations, building product enquiries, orders and estimating? Do you want to apply … the performance of our teams handling commercial door set quotes, door kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross … functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical Services Manager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis More ❯

the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during … these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical … Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors. Operate all systems within the facility More ❯

Tax Manager to join our expanding Corporate Tax team. This role will give you the opportunity to work with and advise a range of clients in relation to the delivery of our R&D Tax Relief proposition. Thispositioncanoffer a clear progression path and will enable you to develop your knowledge and experience further through the completion of interesting assignments … as part of a full service accounting, tax and advisory firm. You will need to be passionate about delivering an excellent service to clients and will enjoy working as part of a team, which you will help to run and shape. Key responsibilities will include: Working with clients to identify opportunities for R&D tax relief/credits … Bishop Fleming's services, integrating R&D advice with the firm's broader offerings. Leading the training and development of the wider tax team to support R&D Tax service delivery and advance their career growth at Bishop Fleming. Participating in delivering other tax advisory and compliance services, offering a chance to broaden tax expertise. Enjoying a tailored More ❯