76 to 100 of 472 Service Delivery Jobs in the UK excluding London

Role: Service Charge Director Location: Exeter Salary: Competitive salary, plus benefits Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards … most trusted and professional residential property management company. By joining us as a Service Charge Director, you will play a pivotal role in achieving our vision Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must have outstatanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

relationships with schools, stakeholders and internal teams through consultation and collaboration Develop and grow ICT services for schools, maximising customer value, income potential and service benefits Provide strategic and operational advice on school-based ICT projects, ensuring end user requirements are reflected in specifications Work with senior managers … teams to plan, coordinate resources and deliver projects successfully Manage operational ICT services, including procurement, Service Desk incidents, SLAs, performance monitoring and reporting Drive service improvement, customer satisfaction, compliance, quality standards and health and safety Experience needed for the ICT Support Officer Practical understanding of user experience ...

exceptional customer experiences? A highly respected, award-winning UK Technology Manufacturer is looking for an experienced Customer Services Manager to lead their dedicated Customer Service Team of 8.This is a hands-on role where your leadership will directly influence the quality of service, customer satisfaction, and operational efficiency … latest technology from many industry leaders. With over 25 years of experience, the business combines technical innovation with a commitment to exceptional customer service, supporting both individual tech enthusiasts and business clients. The Role As Customer Services Manager , you will be responsible for managing, mentoring, and motivating a team ...

based in London; due to continued growth and expansion they are looking to recruit an IT Support Engineer, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service portal. Communicating with their customers in a professional, supportive, and positive manner. Main Duties and Responsibilities include: Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue in the wider context ...

support critical operations and a resource for advice on technical issues as required including supporting our two Emergency Operations Centres and Patient Transport Service Contact Centres Applicants must hold a OEM based technical qualification along with a minimum of 4 years working in an IT environment and knowledge … associated services (AES, Breeze, AMS, SM, SBC) You will be the escalation point for the junior team members, assisting the team with incidents and service requests. There will be opportunities to be involved with project work including Voice Recorder upgrade, SIP migration, Inbound Services and other digital first solutions ...

based in Nottingham; due to continued growth and expansion they are looking to recruit an IT Support Engineer, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service … several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue ...

academies across this region; due to continued growth and expansion they are looking to recruit an IT Technician, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service … several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue ...

academies across this region; due to continued growth and expansion they are looking to recruit an IT Technician, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service … several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue ...

academies across this region; due to continued growth and expansion they are looking to recruit an IT Field Technician, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service … several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue ...

academies across this region; due to continued growth and expansion they are looking to recruit an IT Field Technician, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service … several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue ...

Service Delivery Manager Location : Remote Salary : £55,000 - £60,000 Job Type : Full time Contract Type :Permanent Join the team behind Arwen.ai - where AI meets real impact. At Arwen, we use AI to help clients make the most of their social media presence - cutting out the toxic, amplifying ...

+ Bonus Are you an experienced recruitment leader with a track record of owning key client accounts, driving growth, and delivering consistently high service levels within complex infrastructure environments? We have an exciting opportunity for an Account Manager to lead and develop a high-performing recruitment team responsible … secured, strategic client. This permanent role sits at the heart of a brand-new framework win, offering the successful candidate the chance to shape service delivery from the outset, embed strong client relationships, and build a scalable, future-proofed recruitment operation alongside an established and supportive team. ...

make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role Overview -Working within the customer service department within the Hixon office you will be responsible for keeping our customer records up to date, logging jobs and call outs from customer portals … will have excellent attention to detail, communication and interpersonal skills. Key Tasks Taking incoming calls from customers, engineers, and suppliers, providing support and administration service Uploading to customer portals all relevant compliance certification and updating any job notes Liaison with customers to ensure they are kept informed on progress ...

+ Company Car and Bonus About the role My client is seeking an experienced Senior Project Manager to lead the delivery of large-scale digital and IT transformation programmes within their Digital, Data & Technology function. This role plays a critical part in ensuring that technology change translates into real … sustainable business outcomes . You will lead complex programmes and projects with a strong focus on business readiness, service transition, and change management , operating within a service-provider environment aligned to ITIL and service management principles . Reporting directly to the Head of Programmes , you will manage ...

deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Purpose: The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across … organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and requests, and continuous improvement of service desk operations. Key Responsibilities: Team Leadership & Management Lead, mentor, and develop a team of service desk analysts and technicians. Conduct regular performance reviews and provide coaching and training. ...

Full Time To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency. To advise on and facilitate the redesign of structures and processes with a focus on modernising … transformational process design changes by conducting business and systems process analysis and design at a complex level. To support the production of agreed improvement delivery plans through effective and collaborative working with senior managers and colleagues in the Council and with its partners. In this role you will: Work ...

large-scale, diverse organisation? As our new Voice & Data Analyst , youll act as the technical subject matter expert for Tarmacs Voice & Data Network environmentsdriving service excellence, shaping future solutions, and supporting transformation across the business. In this influential role, youll convert business needs into robust technical solutions, take … play a vital part in maintaining our compliance with Cyber Essentials and CRH security standards. If youre passionate about innovative technology, high-quality service delivery, and continuous improvement, this is an exciting opportunity to join a forward-thinking IT team. About the Role As the Voice & Data Analyst ...

Managed Services) Location: Southampton, UK (Hybrid) Salary: Up to £50,000 DOE The Company A well-established and growing UK-based IT Managed Service Provider delivering managed infrastructure, cloud, service desk, security, and professional services to a broad public and private sector client base. The business competes … scoring models. Developing bid plans, timelines, and review cycles to ensure on-time delivery. Writing and editing clear, persuasive, customer-focused responses across technical, service, commercial, and management sections. Tailoring standard content (service descriptions, SLAs, transition, security, onboarding) to specific client needs. Coordinating inputs from Sales, Solutions, Service ...

Location: Hybrid, UK (Southampton commutable) Salary: Up to £50,000 DOE The Company A well-established and growing UK-based IT Managed Service Provider delivering managed infrastructure, cloud, service desk, security, and professional services to a broad public and private sector client base. The business competes for high … scoring models. Developing bid plans, timelines, and review cycles to ensure on-time delivery. Writing and editing clear, persuasive, customer-focused responses across technical, service, commercial, and management sections. Tailoring standard content (service descriptions, SLAs, transition, security, onboarding) to specific client needs. Coordinating inputs from Sales, Solutions, Service ...

become their trusted advisors through boldness and honesty. * Relationship management - will manage the technical relationships with vendors, third parties and the wider Capgemini. * Solution Delivery - will ensure solution delivery is performed according to agreed specification. * Technical problem management - will own technical problem management and resolution relevant … solution development Primary interfaces: Service Directors, Operation Architect - Project's Secondary Interfaces: Security Service Manager, Service Delivery Manager, Service Improvement Manager ...

Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We are looking to recruit a Service Desk Analyst to join our team based in the NDC. The role is 37.5 hours per week, with the option of hybrid working. 3 days … office and 2 at home. The Role As a key member of the Service Desk team, reporting to the Global Service Desk Manager, you will play a critical role in supporting the business by ensuring that all incidents are accurately logged and tracked within the ticketing system. ...

Type: Full-time Hours: 35 hours per week, Monday to Friday, 9am - 5pm We are seeking a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you will shape and enforce service standards, collaborate across … enforce SLAs, and foster a culture of continuous improvement. Incident & Problem Management: Oversee resolution processes, escalate complex issues, maintain documentation, and implement escalation procedures. Service Delivery: Ensure SLAs and KPIs are met, apply best practices, analyse support trends, and uphold IT and security policies. Stakeholder Engagement: Communicate effectively ...

team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. If you’re ITIL‐qualified, experienced in IT service management, and passionate about helping teams grow while keeping systems reliable, this could be the perfect next step in your career. Key Accountabilities Responsible … delivery of timely, effective support provided by the BST to business stakeholders via the helpdesk. This includes: Daily monitoring of production services. First line issue analysis and intra team escalation. Workload balancing for the BST. Timely provision of service requests. Key relationship management. Attend Service Delivery ...

Company Description Venn Telecom is an international Enhanced Internet Service Provider specializing in designing, delivering, and supporting fixed and mobile wireless internet connectivity solutions. Using advanced technologies such as bonded 5G and Starlink, we provide reliable internet connections in hard-to-reach areas and offer dependable backup options … across regions, partners, and customers Scales cleanly as volumes, automation, and integrations increase Reduces operational friction through better workflows and tooling Enables faster, safer delivery of new services and capabilities You will balance short-term delivery pressures with long-term architectural and product coherence, ensuring the multiple platforms ...