business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll Bring Proven leadership at CTO/CIO/CDTO level More ❯
business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll Bring Proven leadership at CTO/CIO/CDTO level More ❯
necessary. Document support requests using the Remedy ticketing system to ensure effective tracking and resolution. Collaborate with other IT team members to enhance overall service delivery. Conduct regular maintenance checks on computer hardware to ensure optimal performance. Provide training and guidance to users on various software applications, including Microsoft More ❯
North West London, London, United Kingdom Hybrid / WFH Options
Simkiss Guy
of the team, you will work closely with colleagues across marketing and product development to ensure a joined-up approach to client engagement and service delivery. As a Software Sales Executive will also mentor junior sales colleagues, providing expert guidance and helping to develop the next generation of sales More ❯
mission-critical challenges for high-profile government clients. Formed by engineers for engineers, we’re driven by a passion for technical excellence and exceptional service delivery. Our teams thrive in a culture of trust, innovation, and flexibility—whether embedded with clients or collaborating remotely. We’re growing fast, and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Twinstream Limited
mission-critical challenges for high-profile government clients. Formed by engineers for engineers, we're driven by a passion for technical excellence and exceptional service delivery. Our teams thrive in a culture of trust, innovation, and flexibility—whether embedded with clients or collaborating remotely. We're growing fast, and More ❯
our IT partners to ensure seamless support and system integration. Assist in the implementation and maintenance of IT systems and infrastructure. Monitor and manage service requests, ensuring timely resolution and communication. Work closely with clients to understand their requirements and deliver tailored solutions. Maintain accurate records of service requests, resolutions, and client interactions. Stay updated with the latest technology trends and best practices. Participate in continuous improvement initiatives to enhance service delivery. Lead IT infrastructure integration during Mergers & Acquisitions. Manage IT hardware refresh programs. Ensure IT Disaster Recovery (ITDR) plans are in place and risks are … Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively. Knowledge of ITIL or similar service management frameworks is a plus. A customer-focused attitude and commitment to delivering exceptional service. Experience with Sage 50 and IRIS software is preferred. More ❯
Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
our dynamic team located in our Bolton office. Your role will encompass a range of first-line services, including initial customer contact and ongoing service management through to closure. You will utilise Intercity and third-party systems and processes to execute your role effectively. Above all, you will provide … a customer-sensitive and responsive service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining customer confidence through a friendly presence and helpful attitude is paramount. Key Responsibilities as a NOC Tier 1 Engineer: Customer Support: Provide first contact telephone and email … reception in support of ISOC delivered services. Service Management: Follow agreed triage, incident, and service request procedures in accordance with prescribed standards and service levels. System Utilisation: Utilise and manage Intercity ticketing system and other third-party systems to fulfil service requirements. Independent Work: Work without More ❯
Business Development: Identify and capitalize on market opportunities through strategic initiatives and effective lead generation. Team Leadership: Inspire and guide teams to deliver exceptional service and innovative solutions that meet client needs. Market Insight: Utilise data-driven insights to optimize marketing efforts and adapt strategies to market trends. Collaboration … Work closely with cross-functional teams to ensure seamless servicedelivery and client satisfaction. More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom
Pardoe Wray
Business Development: Identify and capitalize on market opportunities through strategic initiatives and effective lead generation. Team Leadership: Inspire and guide teams to deliver exceptional service and innovative solutions that meet client needs. Market Insight: Utilise data-driven insights to optimize marketing efforts and adapt strategies to market trends. Collaboration … Work closely with cross-functional teams to ensure seamless servicedelivery and client satisfaction. More ❯
Here s a look at some of the things you ll be doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and client retention Drive new business opportunities across targeted sectors such as Facilities Management (FM … for fire doors and fire-stopping systems, ensuring compliance with relevant regulations and timely project execution Collaborate closely with internal operational teams to monitor servicedelivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in … In-depth knowledge of British Standards applicable to fire safety maintenance (e.g., BS 5839, BS 5266) and familiarity with SFG20 standards relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record More ❯
Here s a look at some of the things you ll be doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and client retention Drive new business opportunities across targeted sectors such as Facilities Management (FM … for fire doors and fire-stopping systems, ensuring compliance with relevant regulations and timely project execution Collaborate closely with internal operational teams to monitor servicedelivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in … In-depth knowledge of British Standards applicable to fire safety maintenance (e.g., BS 5839, BS 5266) and familiarity with SFG20 standards relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
Compliance Group
Here s a look at some of the things you ll be doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and client retention Drive new business opportunities across targeted sectors such as Facilities Management (FM … for fire doors and fire-stopping systems, ensuring compliance with relevant regulations and timely project execution Collaborate closely with internal operational teams to monitor servicedelivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in … In-depth knowledge of British Standards applicable to fire safety maintenance (e.g., BS 5839, BS 5266) and familiarity with SFG20 standards relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: Tier 1 Service Engineer Location: Chorley - 5 days per week (hybrid rota) Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving … escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem … Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base articles. Provide technical guidance and mentorship to Tier 1 engineers. Collaboration More ❯
of ICT Applications Manager to join the DSFS ICT Operations Team. This involves leading and managing the ICT Applications Team delivering a first class service to Chesterfield Royal Hospital NHS Foundation Trust. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which … and have a personal development plan that supports them and the business to meet objectives. Lead on all aspects of the ICT Applications Services delivery provided by the ICT support team. Act as a key point of contact for the ICT Applications Services users throughout all DSFS customers; communicate … ICT Applications Services issues to internal and external staff, providing guidance on courses of action available. Ensure that incidents, changes and service requests are managed in accordance with Service Level Agreements; ensuring that change management and implementation processes are robust and effective in supporting business needs. About us More ❯
hands-on role for someone who thrives in a fast-paced environment, enjoys leading people, and understands the importance of compliance, safety, and seamless service delivery. You'll be the go-to person for managing our CAFM system, ensuring our Helpdesk runs like clockwork, and keeping both planned and … RAMS, risk assessments, and contractor paperwork. Ensure all work meets health & safety standards and industry best practices. Manage contractors with confidence Coordinate bookings, review service reports, follow up on remedials, and deal with any delays or documentation issues quickly and professionally. Support reporting and relationship management Work alongside the … an exciting opportunity to step into a leadership role where you can make a real impact. If you're ready to take ownership of servicedelivery and feel this positon is suitable for your skill set —we'd love to hear from you. Build Recruitment Limited acts as More ❯
the AIS group and its members. Key responsibilities: Oversee the day-to-day running of the IT Infrastructure. Utilise the ITIL framework in the delivery and continual service improvement of IT services. Deputise for the IT Infrastructure Manager as required. Provide 2nd/3rd line support covering complex … Management. Assess risks to the IT systems to minimise security threats. Create and oversee departmental documentation. Provide status reports to management. Support planning and delivery of departmental projects with the IT Infrastructure Manager. Coordinate and implement installation, testing, and development of IT infrastructure including hardware and software. Investigate and … resolve data, development, and systems issues. Manage, mentor, and train team members, ensuring high-quality service delivery. Assist in managing service contracts, vendors, and escalations to third parties. Assist with team recruitment, supervision, and development. What we're looking for in our Infrastructure Engineer: Relevant degree and evidence More ❯
eg Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the ServiceDelivery Manager. For this role candidates will need to: Be able to work on multiple client sites across allocated regions. Be available for … terminating, test equipment, test parameters and test techniques Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems Good knowledge of Service Now (and other Process and Asset Management Tools) Good knowledge of Server Patching Knowledge of LAN/WAN and Active devices Able to use More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
Tilt Recruitment Limited
environment? Our client, a leading company based in Derbyshire, is seeking a proactive IT Operations Engineer to take ownership of their IT infrastructure and service delivery. The Role: If you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running … of IT services, driving continuous improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and project delivery. Key Responsibilities: IT Service Management Oversee the day-to-day running of IT services, ensuring minimal disruption … KPI Tracking Establish monitoring systems, analyse performance metrics, and implement improvements. Project Management Lead IT projects, including system upgrades and infrastructure enhancements, ensuring timely delivery and minimal impact on business operations. Key Requirements: 5+ years of experience in IT operations Strong expertise in Windows Server, SQL, Virtualization, and Cisco More ❯
environment? Our client, a leading company based in Derbyshire, is seeking a proactive IT Operations Engineer to take ownership of their IT infrastructure and service delivery. The Role: If you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running … of IT services, driving continuous improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and project delivery. Key Responsibilities: IT Service Management – Oversee the day-to-day running of IT services, ensuring minimal disruption … KPI Tracking – Establish monitoring systems, analyse performance metrics, and implement improvements. Project Management – Lead IT projects, including system upgrades and infrastructure enhancements, ensuring timely delivery and minimal impact on business operations. Key Requirements: 5+ years of experience in IT operations Strong expertise in Windows Server, SQL, Virtualization, and Cisco More ❯
environment? Our client, a leading company based in Derbyshire, is seeking a proactive IT Operations Engineer to take ownership of their IT infrastructure and service delivery. The Role: If you enjoy a varied role, as IT Operations Engineer, you will play a critical role in ensuring the smooth running … of IT services, driving continuous improvements, and enhancing operational efficiency. This is a 100% hands-on position where you will be responsible for IT service management, infrastructure, security, and project delivery. Key Responsibilities: IT Service Management – Oversee the day-to-day running of IT services, ensuring minimal disruption … KPI Tracking – Establish monitoring systems, analyse performance metrics, and implement improvements. Project Management – Lead IT projects, including system upgrades and infrastructure enhancements, ensuring timely delivery and minimal impact on business operations. Key Requirements: 5+ years of experience in IT operations Strong expertise in Windows Server, SQL, Virtualization, and Cisco More ❯
tier consultancy supporting large-scale enterprise transformation across the UK. Their focus is on delivering complex cloud-based solutions through innovation, collaboration, and structured servicedelivery click apply for full job details More ❯
hands-on role for someone who thrives in a fast-paced environment, enjoys leading people, and understands the importance of compliance, safety, and seamless servicedelivery click apply for full job details More ❯
Education Community Fundraising You will also develop our offerings for young people. By leading a team of volunteer leaders, you will drive excellence in servicedelivery, foster an inclusive and diverse volunteering environment, and help navigate change to grow and improve St John Ambulance. What You Will Gain More ❯
with United Welsh's strategy, ensuring that our systems are modern and secure. You will also work collaboratively with senior leaders to drive excellent servicedelivery to customers and stakeholders, building strong relationships with partnerships across the United Welsh Group. Permanent Full-time, 35 hours £92,594.27 per More ❯