edinburgh, central scotland, United Kingdom Hybrid / WFH Options
Sight Scotland
of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … servicedelivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯
broughton, central scotland, United Kingdom Hybrid / WFH Options
Sight Scotland
of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … servicedelivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯
livingston, central scotland, United Kingdom Hybrid / WFH Options
Sight Scotland
of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … servicedelivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯
dunfermline, north east scotland, United Kingdom Hybrid / WFH Options
Sight Scotland
of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting … servicedelivery improvements. We’re seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You’ll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when … and network connectivity issues (e.g., Wi-Fi and wired connections). In addition to handling system checks and routine maintenance, you’ll monitor service performance, contribute to SLA reporting, and support database upkeep and user onboarding. A commitment to learning, sharing knowledge, and embracing change is key, as you More ❯
motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You'll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring servicedelivery standards. More ❯
Employment Type: Permanent
Salary: £56000 - £57000/annum plus excellent benefits
UNIT 19 MERCIA VILLAGE, TORWOOD CLOSE, COVENTRY, England
DAVIS GROUND IT SERVICES LIMITED
Passionate about IT and ready to launch your career in a growing managed service provider (MSP)? At DGITS, we deliver expert cloud and IT solutions to small and medium businesses. Our Level 3 Cloud Specialist apprenticeship will equip you with hands-on skills to support cloud infrastructure, Office … Azure services, and user environments. Role Microsoft 365 and Azure fundamentals Cloud servicedelivery and virtual network management Operating systems, hardware basics, and remote device support Backup solutions, disaster recovery, and security best practices Network troubleshooting, VPNs, and firewall configuration IT support methodologies aligned with real client environments More ❯
motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You’ll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring servicedelivery standards. More ❯
motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You’ll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring servicedelivery standards. More ❯
motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation. You’ll work closely with business colleagues across project and product delivery teams, while … of managing and mentoring analysts. Ability to drive effective cross-team collaboration and strategic decision-making. Skilled in creating design artefacts, user journeys, and service prototypes. Experience working with internal and external stakeholders to deliver impactful solutions. Capable of managing contractor performance and ensuring servicedelivery standards. More ❯
Responsibilities Deliver hands-on desktop and network support, including PC and call centre systems Plan, configure, and implement network, PC, and security systems Manage servicedelivery schedules, migrations, and proof-of-concept testing Provide first-line troubleshooting, acting as the escalation point for customer enquiries Maintain secure, tidy … project and maintenance support when required Produce regular status reports for management and maintain accurate technical documentation Carry out vendor coordination and manage new service features and implementations Respond to ad hoc requests from management 🎯 Candidate Requirements Essential Skills & Experience: 1+ to 3+ Years in IT Support Experience Strong More ❯
Responsibilities Deliver hands-on desktop and network support, including PC and call centre systems Plan, configure, and implement network, PC, and security systems Manage servicedelivery schedules, migrations, and proof-of-concept testing Provide first-line troubleshooting, acting as the escalation point for customer enquiries Maintain secure, tidy … project and maintenance support when required Produce regular status reports for management and maintain accurate technical documentation Carry out vendor coordination and manage new service features and implementations Respond to ad hoc requests from management 🎯 Candidate Requirements Essential Skills & Experience: 1+ to 3+ Years in IT Support Experience Strong More ❯
encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process improvements and recommend changes to enhance overall efficiency … all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective servicedelivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within More ❯
what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing ServiceDelivery team. Candidates must be eligible for Security Clearance for this role and be willing to undergo NPPV3 clearance. As the Onsite Engineer … network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service where you will build and deploy Laptops, Desktops, Mobile Phones, and other specialist use equipment across the customer estate. You will need to communicate … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work More ❯
and high-quality embedded systems & solutions. Role Summary: As a Body Electronics Lead Engineer you will be responsible for the design, development, test and delivery of state-of-the-art electronic infotainment features to current and future road cars. Dimension of Function: The Body Electronics systems team is responsible … for Body Control Module, Door module, PEPS, Lights, Breaks, TPMS, security systems, ORC. Responsible of design and development of technical specification, test and delivery of all network modules, The position requires a highly motivated and hands-on team player with an exceptional attention to detail, diligence and a positive … standards and we require staff capable of meeting such demands. Area of Responsibility: The Body Electronics team is responsible for the specification, test and delivery of all Body Electronics systems. Responsibilities will include management and direct delivery of infotainment system : Manage a cross functional global team to collectively More ❯
and high-quality embedded systems & solutions. Role Summary: As a Body Electronics Lead Engineer you will be responsible for the design, development, test and delivery of state-of-the-art electronic infotainment features to current and future road cars. Dimension of Function: The Body Electronics systems team is responsible … for Body Control Module, Door module, PEPS, Lights, Breaks, TPMS, security systems, ORC. Responsible of design and development of technical specification, test and delivery of all network modules, The position requires a highly motivated and hands-on team player with an exceptional attention to detail, diligence and a positive … standards and we require staff capable of meeting such demands. Area of Responsibility: The Body Electronics team is responsible for the specification, test and delivery of all Body Electronics systems. Responsibilities will include management and direct delivery of infotainment system: Manage a cross functional global team to collectively More ❯
in Quality improvement and Engagement We are looking for a Project Manager to lead engagement with our broad range of stakeholders and lead the delivery of projects within UK primary care services (The NHS). In this role, you will oversee our small team who deliver Quality Improvement and … central Norwich or Oakington (near Cambridge) office. Main duties of the job MAIN DUTIES AND RESPONSIBILITIES: Oversee the day-to-day management of the servicedelivery team in delivering QI and Research services to G.P practices in the OPC Network. Actively recruit new GP practices into the OPC … review, and dissemination of resources, promotional materials and regular communications (e.g. as newsletters) for patients, clinicians or practices; and ensuring they align with our service objectives and stakeholder needs. Collaborate with key stakeholders to drive service improvements and support business development initiatives. Contribute as a member of the More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯
best in class bid management practices. The Bid Manager will be able to demonstrate their knowledge and expertise when it comes to ICT managed service solutions, including tech, servicedelivery, and the commercial side of medium to large IT outsourcing deals. Plus, they will understand how solutions … coordinating the entire bid process for competitive tenders. What to expect: Management of the end-to-end bid process, ensuring the timely and consistent delivery of high-quality bid submissions on time, to budget and specification Ensure consistent communication with Senior stakeholders both internally and externally Create and execute More ❯