201 to 225 of 592 Service Management Jobs in the UK excluding London

Service Desk Operator – Manchester - £30k + Excellent Benefits About the Role: Do you have a passion for IT and customer service? We are looking for a Service Desk Operator to join our growing IT support team. As the first point of contact for technical issues, you will … appropriate team. Diagnose and troubleshoot basic software, hardware, and network issues. Provide guidance to users on IT best practices and available self-service options. Work closely with managed service providers to resolve technical problems. Ensure timely updates and communication to users about their service requests. Maintain accurate ...

reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined … with commercial strategy, driving contractor performance and procurement delivery. What you'll be doing Leadership of a specific spend category team, comprising a market management, sourcing delivery, and supplier collaboration capability. Responsible for building influential relationships with relevant business stakeholders through the implementation of the full business partnering model. ...

meets the broader needs of the pharmacy department and covers aspects of clinical governance, accountability and patient safety relating to medication administration and medicines management both in pharmacy and across the Trust. Where required the post holder will support the integration, development and maintenance of the Trusts existing pharmacy … Pharmacy operational staff within the Trust. Consultant medical staff and their teams. Clinical nurse specialists and specialist staff in other clinical disciplines. Clinical service management leads. External Relationships: The Single Instance Governance group Oracle health Other regional providers and partners including suppliers, other healthcare divisions and local University ...

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage ...

nights 1900 - 0700, 4 off. Description: CONTRACTOR MUST HOLD SC CLEARANCE MUST BE PAYE THROUGH UMBRELLA Job Description: Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business and IT objectives. Participate … incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with ...

/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security … controls, managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional … service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time spent ...

reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined … with commercial strategy, driving contractor performance and procurement delivery. What you'll be doing Leadership of a specific spend category team, comprising a market management, sourcing delivery, and supplier collaboration capability. Responsible for building influential relationships with relevant business stakeholders through the implementation of the full business partnering model. ...

shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700 Main Responsibilities: Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business … objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology ...

Micronclean our IT team provides industry-leading technologies to ensure we meet the needs of our internal and external customers, including our own garment management software and a range of web solutions for customer interface. Were looking for a talented and passionate IT Manager to join our IT team. … implement and manage an IT strategy within a rapidly developing business. Duties to include: Lead and deliver an effective, secure and value-adding IT service across the organisation, reducing risk and improving the user experience. Managing, leading and motivating a team of IT professionals including offering support and guidance ...

Service Desk Analyst (Level 1/Level 2) Middlesbrough, Teesside (On-site with some flexibility depending on business needs) Competitive salary, dependent on experience Company Overview Our client is a well-established business based in Middlesbrough, operating across the UK and internationally. With a strong reputation for reliability … environment to support their people, operations, and customers. They are now looking to strengthen their IT support function with a proactive L1/2 Service Desk Analyst who enjoys solving problems, supporting users, and being part of a close-knit technical team. The Role As a Service Desk ...

Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As the evolution continues, they now require an IT Service Desk Analyst to join the team. This role involves resolving daily support requests from users both locally and internationally, ensuring critical systems are operational …/on-call batch operator shifts on a rota basis, with an additional shift allowance or on-call payment for unsociable hours. The IT Service Desk Analyst will be responsible for: Providing first and second line Service Desk support, addressing and resolving incidents and fulfilling service requests ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line … successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst, will join the IT team of a growing top 40 accountancy firm with offices across central and southern England, as they seek ...

Service Data Analyst - Newport/Hybrid - £42,856 + Excellent Benefits Yolk Recruitment are working with a large, established organisation delivering critical services across the UK. They're known for their commitment to reliability, continuous improvement, and making well-informed decisions that have a real-world impact. This … opportunity to join a collaborative IT Service team where data is genuinely valued and used to improve how services are delivered across the business. This role would suit a detail-driven, analytical professional who enjoys working with complex service data, influencing decisions, and improving processes across IT service ...

working. The bulk of the team's work is network based; the telephony element is very small these days. The biggest undertaking is the management of the COIN, a 400-site network spanning Greater Manchester, currently provided by VMO2 but more recently we have introduced AD-Wan with Meraki. … Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects. Be a key member of the team as well ...

Service Delivery Lead/Manager 3 Month contract £500 a day inside IR35 Newcastle - 3 days in office *Active SC Clearance is needed* A well-established consultancy firm is seeking an experienced, SC cleared IT Service Delivery Lead to join their team. You will be the defining force … commercial health of our major client contracts. This role demands excellence-you will define strategy, guide teams, and be fully accountable for superior service quality and operational efficiency. As a IT Service Delivery lead you will be responsible for Own Contract Success: Manage all aspects of delivery, ensuring ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Service Delivery Engineer Bedlington Negotiable Salary Depending on Experience Our long-standing client, leaders in their industry, are looking for a Service Delivery Engineer to join their ever-growing team! Service Delivery Engineer Roles and Responsibilities: Be the first point of contact for IT issues, following them … delivering continual improvement within communicated and well managed budgetary restrictions Once up to date join or cross lead a Virtual Team The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems ...

Senior Service Delivery Project Manager Hybrid | 1 day per week onsite in London 12 months with a strong possibility of extension We’re seeking an experienced Senior Service Delivery Project Manager to play a pivotal role in a carve-out programme. Proven experience in carve-out programmes … hands-on, highly organised professional with a proven track record in complex, multi-site carve-out projects. Key Responsibilities Lead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU. Define, maintain, and enforce service transition frameworks, governance, and standards. Coordinate readiness ...

Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/3rd line ...

Assistant Director of Technology & Operations, a critical role responsible for ensuring whg’s technology infrastructure, cyber security, enterprise applications and IT service operations are robust, resilient and ready for the future. As Assistant Director, you will provide strategic and operational leadership across infrastructure, security, service delivery and enterprise … core technology services are robust, resilient, secure and high performing. Oversee infrastructure and cloud services (Azure/AWS, networks, identity, storage and endpoint management), ensuring environments are scalable, cost-optimised and aligned to modern engineering standards. Provide leadership on cyber and information security, including vulnerability management, threat monitoring ...

delivering high-quality digital services that support students, staff and the University. About you - Taking ownership of your work and delivering high standards of service and support.- Applying sound judgement and technical knowledge to solve problems, handle incidents and improve system performance.- Supporting change initiatives and contributing … culture of innovation.- Managing your time effectively to meet deadlines and deliver results.- Applying IT Project Management methods, particularly Agile and DevOps, to help deliver solutions efficiently and collaboratively.- Solid understanding of IT Service Management (ITSM) principles, including change management and incident handling.- Excellent problem-solving ...

delivering high-quality digital services that support students, staff and the University. About you - Taking ownership of your work and delivering high standards of service and support. - Applying sound judgement and technical knowledge to solve problems, handle incidents and improve system performance. - Supporting change initiatives and contributing … culture of innovation. - Managing your time effectively to meet deadlines and deliver results. - Applying IT Project Management methods, particularly Agile and DevOps, to help deliver solutions efficiently and collaboratively. - Solid understanding of IT Service Management (ITSM) principles, including change management and incident handling. - Excellent problem-solving ...

major global organisation based in Glasgow (hybrid) are looking for an experienced Senior IT Service Manager , to join their growing operations team. If you're passionate about ITIL, thrive in high-pressure situations, and love driving improvements that make a real impact - then it could be a great fit. … Opportunity You'll be joining a large tech environment where you'll take full ownership of the Problem Management practice while also playing a key role in managing major incidents within the UK. You'll be heavily involved in shaping process, influencing stakeholders, mentoring incident managers, and driving real ...