201 to 225 of 274 Service Management Jobs in the UK excluding London

experienced Technical Delivery Analyst looking for an opportunity to fast track their career growth within an international company? You will build on your stakeholder management experience within a global enterprise whilst taking ownership of the Application catalogue within the fast amount of sub businesses within the company. This role … work across technical and non-technical teams Analytical mindset with strong attention to detail Comfortable working with common productivity tools and asset or licence management platforms Nice to have Exposure to application rationalisation or technology governance Familiarity with IT service management or delivery frameworks (e.g. ITIL, Agile ...

ITSM system Escalate issues to senior support teams when required Create and maintain clear technical documentation Deliver a friendly, professional, and customer-focused service Essential Skills and Experience Experience in 1st Line or 2nd Line IT support Strong troubleshooting ability across hardware, Windows, Microsoft 365, Active Directory, and Intune … Ability to support audio-visual and conferencing systems Solid understanding of IT service management processes Excellent communication and interpersonal skills Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

play a key role in delivering and supporting a newly introduced Professional Services delivery module , alongside ongoing ownership and optimisation of the IT Service Management (ITSM) capability and existing custom solutions. This is a hands-on position offering genuine influence over how the ServiceNow platform is shaped … adopted across the business. Key Responsibilities Own the administration and operation of the ServiceNow platform, ensuring stability, performance, security, and resilience, including the management of users, roles, groups, and permissions. Lead the rollout, configuration, and long-term support of the ServiceNow Professional Services delivery module , working closely with internal ...

stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements in architecture, standardisation and system performance Take ownership of IT budgets covering … Build and develop a high-performing IT team, promoting accountability and continuous improvement Maintain strong relationships with external technology providers to ensure value-driven service delivery You'll be supporting a user base of 200+ within a structured, enterprise-style environment in the IT sector, so experience operating ...

secure workspace, calling on your strong knowledge of Active Directory, DNS, Group Policy, and related technologies. Demonstratable experience of VDI, EDR, and Thin Client management is also essential. You will work closely with cross-functional teams to ensure that the tailored solutions are delivered in line with the needs … ensure efficient product development and launch. Track product development progress, identify and mitigate risks, and manage dependencies across the product line. Product delivery, management, and ongoing development: Analyse performance data and user feedback to identify areas for improvement and iterate on product offerings. Provide ongoing service management ...

seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM) Tooling Architect you will play a crucial role in ensuring continued delivery excellence in support of our customers Digital Transformation priorities. … significant size and complexity. Your transferable skills and experience: Extensive experience in the design, installation, configuration and customisation of various ITSM/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ...

knowledge sharing to junior IT team members * Support security compliance initiatives, including access control and multi-factor authentication * Produce and maintain technical documentation and service improvements About you You are an experienced infrastructure engineer who enjoys both troubleshooting and long-term technical improvement. You are comfortable working independently, communicating … technical stakeholders, and supporting less experienced colleagues. Essential experience * Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active ...

applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad … customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot and resolve issues within the Remedy environment Optimise application performance, ensuring scalability and long-term sustainability Produce and maintain technical documentation, including design specifications ...

applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad … customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot and resolve issues within the Remedy environment Optimise application performance, ensuring scalability and long-term sustainability Produce and maintain technical documentation, including design specifications ...

technology. They're not just a company, they're a community of tech enthusiasts, innovators, and problem solvers. As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. … users, troubleshooting hardware and software issues. Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Assist in the management of user accounts, permissions, and access rights. Monitor and maintain computer systems and networks, ensuring optimal performance and security. Assist in the implementation of data ...

Work Model: 3 days on site per week in Milton Keynes What You’ll Bring to the Role: Extensive experience in support, design, and management of highly secure network environments. Expertise in Cisco switching, routing, security, and wireless technologies. Proficiency with network protocols such as TCP/… security, configuration, and maintenance, along with the ability to lead on complex technical projects. Nice to Have Skills: Familiarity with ITIL4 practices and IT Service Management tools like ServiceNow. Leadership experience in managing technical teams or stakeholder relationships. Experience working within government or similar highly secure sectors. Preferred ...

continuity across business-critical systems, and working across a broad Microsoft-focused technology estate. Key Responsibilities: Core Infrastructure Services (Microsoft ecosystem) Identity & Access Management (Entra ID/Azure AD) Virtualisation platforms (Hyper-V/enterprise virtualisation technologies) Cloud Platform administration (Microsoft Azure) Business Continuity & Resilience practices across systems … networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits ...

preparation and support of IT operations solutions and services, physical or virtual. They do so according to industry and organisational best practices, standards, service requirements and Key Performance Indicators (KPIs) throughout the product life cycle.. create and maintain documentation. perform all routine tasks according to process and checklists. monitor … Must be a UK National with minimum 5 years residency.- Asset and configuration management. - Availability and capacity management. - Change Management. - Coding and scripting. - Cotinual service improvement. - Incident management. - Problem management. - Service management framework knowledge. - Testing. - Technical understanding Reasonable Adjustments: Respect and equality are core values to us. ...

Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Special Requirements or Accreditations Technical Architect - Barrow-in-Furness 5 days on-site - £(Apply online only) per day inside ...

experience supporting Mtivity Hands-on experience with EDI processes and tools Understanding of Mtivity integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field Strong analytical and problem-solving skills Excellent communication and stakeholder management ...

Analyst to join a large-scale enterprise technology environment supporting complex, global systems. This role sits at the intersection of data, architecture, and IT service management, playing a key part in aligning business data requirements with modern technology platforms. What you'll be doing Gather, analyse, and actively … CMDB/AMDB data models Solid understanding of data architecture and data lineage concepts Knowledge of I TSM/ITIL frameworks and IT asset management Ability to read and interpret technical materials such as scripts or configurations Nice to have Experience in financial services or large enterprise environments Agile ...

senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation's technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers. Working closely with the IT Manager, you'll provide day-to-day operational oversight … across the organisation - listening to colleagues, understanding their needs and translating them into practical, effective solutions. You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service ...

senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers. Working closely with the IT Manager, you’ll provide day-to-day operational oversight … across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions. You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service ...

work across technical and non-technical teams Analytical mindset with strong attention to detail Comfortable working with common productivity tools and asset or licence management platforms Nice to have Exposure to application rationalisation or technology governance Familiarity with IT service management or delivery frameworks (e.g. ITIL, Agile ...

This is a great opportunity to gain first-hand experience of IT Service Management for hardware, networks, infrastructure, databases and systems that support a wide range of business and teaching activities in a large and complex organisation. You will gain experience of implementing new and changed … offers a great opportunity to develop the skills required by professional services staff within Higher Education. You will develop strong communication, business and project management skills equipping you to embark on a career in Higher Education. Throughout the three years you will receive development support including a full induction ...

deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1st/2nd Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely … + benefits. To apply press apply now or send your CV to faye . landells @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/2nd Line/East Midlands/Spalding Circle Recruitment is acting as an Employment Agency in relation to this ...

will play a key role in delivering high-quality IT support services while ensuring incidents and requests are resolved efficiently and within agreed service levels. Your responsibilities will include: Providing 2nd line technical support , resolving incidents within SLA targets and maintaining a low incident rate. Completing assigned tasks accurately … including system builds, configuration, and registry settings. Experience using Microsoft Office applications . Basic understanding of SCCM and Active Directory . Familiarity with IT service management tools such as ServiceNow or similar platforms. Understanding of networking concepts including LAN/WAN/VLAN, Wi-Fi, DHCP, DNS/ ...

deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1st/2nd Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely … days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/2nd Line/Birmingham/West Midlands Circle Recruitment is acting as an Employment ...

deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1st/2nd Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely … days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/2nd Line/Huntingdon/Cambridge/Peterborough Circle Recruitment is acting ...

Deputy CDIO will ensure the delivery of an immaculateservice. They will lead on building trusted relationships with suppliers through effective service management and oversee the delivery of key programmes. In addition to managing an internal team, the postholder will serve as a key liaison for the DDaT function. … services development, informatic provision in a health environment, and leadership of diverse teams delivering enterprise-wide functions Desirable Managing Successful Programmes or similar programme management qualification Experience Essential Interpreting national and local strategy to inform development of solutions for NHS requirements. Successful track record of senior roles for successful ...