201 to 225 of 286 Service Management Jobs in the UK excluding London

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month ...

Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy … different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Job description Job responsibilities The opportunity We are seeking an exceptional Chief Digital Information Officer ...

Target Operating Model. The Information Security Analyst will manage the delivery of all cyber security related services. This will include cyber risk management, Data Security Protection Toolkit (DSPT) compliance against cyber relatedassertions, policy and procedure lifecycle management, and ensuring theTrust's information compliance adheres to the Cyber Assurance … expert guidance on the selection, design, justification,implementation and operation of Cyber Security strategies, technologies,processes, procedures and standards. Support the development of controlsand management approaches to maintain the safety, confidentiality,integrity, availability and security of the Trust's digital infrastructure andsystems; including the protection of Trust and patient ...

Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy … different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Job responsibilities The opportunity We are seeking an exceptional Chief Digital Information Officer to lead and transform our digital, data and technology ...

Wales, Scotland and Northern Ireland. Key responsibilities: Provide responsive technical support to campuses and the Regional Support Office via remote tools, phone, email and service tickets. Diagnose, troubleshoot and resolve hardware, software and system issues across Windows devices, peripherals and classroom technology. Manage incidents and requests through … service management platform, ensuring timely resolution and clear communication. Install, configure and support end-user devices and software, including laptops, desktops and AV equipment. Administer Microsoft 365 services, including Azure AD, Intune and Exchange. Support onboarding and offboarding processes, including account setup, device preparation and access management. Assist ...

Manage customer engagement and project documentation throughout the lifecycle Identify and manage risk, contract deviations, and change Work cross-functionally with sales, engineering, and service management teams Produce high-quality checkpoint and project reports Support scoping and qualification of new opportunities Skills and Experience Proven project management experience in a commercial, customer-facing setting PRINCE2, Agile, and/or APMP qualified Strong leadership, communication, and stakeholder management skills Ability to manage multiple workstreams autonomously Full UK driving licence JIRA and MS Project experience beneficial Salary: £75,000 – £85,000 depending on experience ...

Bicep, ARM templates). • Familiarity with tools such as Power BI or Synapse Analytics. • Experience with scripting languages such as Python. • Exposure to IT service management tools (e.g. ServiceNow). • Experience in consultancy or multi-client environments. • Knowledge of monitoring tools such as Azure Monitor and Log Analytics. ...

excellent problem-solving skills Ability to manage and prioritise a varied workload effectively Desirable Skills Experience with an IT ticketing system (e.g. Freshdesk, Jira Service Management, Zendesk) Knowledge of Azure Active Directory/Entra ID Familiarity with remote desktop tools (e.g. TeamViewer, AnyDesk) CompTIA A+, Microsoft certifications ...

networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations … Excellent communication and stakeholder management skills, with the ability to work independently and collaboratively Job Offer A salary ranging from 45,000 to 50,000 per annum. Opportunities for professional growth. A collaborative and supportive working culture in a not-for-profit environment. Comprehensive benefits package (details ...

operation of Palantir platforms and associated MLOps services, ensuring availability, performance and a strong user experience. Establish and run service management processes including incident, problem and change management, supported by clear documentation and runbooks. Define and embed standard MLOps patterns covering model development, deployment, monitoring and lifecycle …/CD, automation, monitoring and model governance. Experience working closely with security, risk and governance teams to evidence controls and support audits. Confident stakeholder management skills, able to balance delivery speed, cost and risk across technical and non technical teams. A service owner mindset with a focus ...

maintain data pipelines and structured datasets Assist with monitoring scheduled and overnight data processes Log and manage data‐related incidents and requests through our service management system, working to agreed service levels Support data analysts by ensuring datasets are reliable, well‐structured, and fit for reporting ...

collaborative team where no two days are the same, supporting a wide range of technologies including Microsoft 365, Azure, Windows, Active Directory, networking, device management and cloud-based systems. Day-to-Day Responsibilities As the 1st Line IT Support Technician, you will: Manage incidents and customer requests from initial … receipt through to resolution and closure Provide professional, friendly and efficient IT support to end users Ensure service level agreement standards are met Troubleshoot and resolve a range of hardware, software, network and cloud-related issues Complete admin tasks, documentation and support records accurately and promptly Maintain accurate site ...

Contract We are looking for a skilled Windows Administrator who can keep our customers infrastructure running smoothly while contributing to their cloud and IT service management initiatives. If you enjoy solving problems, improving systems, and working across teams, this role gives you plenty of room to make … monitoring. · Participate in patching, updates, and system hardening to meet security standards. · Use ServiceNow for incident, problem, and change management workflows. · Create and maintain documentation for systems, processes, and configurations. · Collaborate with security, networking, and application teams to resolve issues and deliver improvements. · Contribute to automation efforts using PowerShell ...

bridge between business users, technical teams, and external suppliers Drive system improvements, upgrades, and change initiatives Manage third-party vendors, SLAs, and overall service performance Identify opportunities to streamline systems and reduce duplication across the estate Ensure applications meet security, compliance, and operational standards Support incident resolution and continuous … service improvement Work closely with senior stakeholders to align systems with business objectives What Were Looking For Proven experience managing enterprise applications within a complex environment Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding ...

systems, and associated services. The role also includes elements of Audio Visual (AV) support. The post holder will primarily be responsible for operating the service desk processes, analysing incidents and requests, prioritising responses and taking them through to resolution either by direct action, escalation to colleagues … other departments and/or facilitating assistance from 3rd party service providers. The option to work some days from home may be possible subject to operational needs and line manager approval. At least two full years experience providing 1st & 2nd line support in corporate environment Motivated to challenge existing ...

initial contract until 18/12, paying between £45- £50/Hr Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile We are seeking an experienced OT Cyber Security Analyst … support and strengthen cyber security across industrial and operational technology environments. This role focuses on securing critical systems through the deployment, management, and enhancement of OT security controls, while helping drive continuous improvements in monitoring, governance, and risk management practices. The successful candidate will play a key role ...

currently partnering with a well-established, purpose-driven organisation to recruit for a Technology Delivery Manager. This is a key leadership role within a Service Management team, responsible for driving the successful delivery of operational technology change across a complex and evolving environment. You’ll take ownership … strategic objectives and delivering measurable business outcomes. Working across multi-disciplinary teams, you will play a critical role in improving reliability, efficiency, and overall service performance while embedding a culture of continuous improvement. Key Responsibilities: Lead and deliver a portfolio of operational technology projects and services, ensuring improvements ...

registers and support logs Liaise with third-party IT providers and suppliers to resolve technical issues Assist with system upgrades, technology rollouts and continuous service improvements Support IT security initiatives, patching and compliance requirements Skills & Experience Required Previous experience in an IT support or service desk role Strong … manage competing priorities Professional, proactive and customer-focused approach Desirable Experience within a legal or professional services environment Exposure to ITIL or structured IT service management processes Knowledge of Cyber Essentials or IT security best practices If you would like to learn more about this opportunity, contact Matthew ...

will be part of the discussion at offer stage. PURPOSE OF THE ROLE The Corporate Systems department delivers business critical applications across BBC Public Service and BBC Studios, spanning Finance, Procurement, Treasury, HR, Learning & Resource Scheduling. As Principal Product Manager, you shape and govern the SAP focused technology platform … TEAM Join the Corporate Systems team to work at the heart of the BBC, shaping platforms that power critical business functions across Public Service and BBC Studios. You'll influence large scale, strategic technology decisions, work with talented architects and engineers, and apply modern, standards driven architecture at scale. ...

variety: one week you may be shaping a reference architecture and delivery plan; the next you’re implementing CI/CD, shipping a containerised service to AKS/EKS, hardening identity and network controls, and instrumenting logs/metrics/tracing so the system is supportable in the real … solutions that drive tangible uplifts in capability for clients and their users. We specialise in Enterprise and Solution Architecture, AI Systems Architecture, Systems Engineering, Service Management and DevOps, to build highly effective teams tailored to the problem‐space and requirements. As part of the Secure Systems Team ...

RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves … escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group ...

Glance: SAP SuccessFactors Senior Consultant – Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we've built … customers' solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal ...

team, reporting to the Head of Operating Systems. You will combine hands-on technical expertise with people leadership, helping to shape team capability, improve service quality, and ensure the successful delivery of infrastructure services and project outcomes. This role would suit someone with strong Wintel and VMware experience, ideally … operations, ensuring services are delivered in line with SLAs, governance, and security requirements. Support project delivery across solution design, estimation, detailed design, implementation, and service transition. Provide technical leadership across Wintel, VMware, virtualisation, messaging, file and print, thin client, and core infrastructure services. Work closely with architects, solution designers ...

Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear … Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both internal and external Project Managers Undertake … Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette Working Knowledge of IT Service Management (ITSM) software (ServiceNow) All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only ...