A Junior Application SupportAnalyst is now sought by a well-known software solutions Company. This is a fantastic and rare entry level opportunity for an ambitious individual to take their first step into a customer-focused technology role. To be considered you will have one of the following profiles: Some commercial experience gained within an IT service … desk/application support role combined with a knowledge of databases, operating systems (Linux – Ideal), ODBC, and MS Office tools. A dynamic individual with a knowledge of business processes; ideally, you will have worked with ERP systems and have gained a good understanding of the different areas they cover. You will be keen on progressing a career into a … technical role and will be able to demonstrate personal learning within areas such as technology, operating systems, databases, and data/reporting tools. Recruitment of this Junior Application Analyst will be based on experience, attitude, and appetite to learn and self-develop. Could this be your perfect career opportunity? Have you worked in your spare time to develop your More ❯
Social network you want to login/join with: Service Desk SupportAnalyst – 5 days on site We are looking for an experienced and talentedService Desk SupportAnalyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to … create a new career path for themselves. JOB PURPOSE: Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests … through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client’s systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training supportMore ❯
Cheddar, Somerset, South West, United Kingdom Hybrid / WFH Options
Ashdown Group
Graduate Technology SupportAnalyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join … an organisation, with a desire to train and develop their staff. The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to … The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to give More ❯
IT SupportAnalyst - Contract Role in Welwyn Garden City CK Group is recruiting for an IT SupportAnalyst to join a leading pharmaceutical company on a 3-month contract basis at their site in Welwyn Garden City. Role Responsibilities: Log and track end users’ incidents, adhering to SLAs. Identify recurring issues and escalate these to relevant More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
Blues Point Ltd | IT Recruitment
Senior Application SupportAnalyst Hybrid (2 days per week in Doncaster) Dynamics CRM or Salesforce background About the Role: We are seeking a skilled and proactive Senior Applications Analyst to join our Business Applications Team. You’ll play a critical role in enhancing and supporting our Microsoft Dynamics 365 CRM system, (D365) particularly for Marketing, Sales, and … Customer Care functions. This hybrid role involves working closely with project teams and key stakeholders to identify opportunities for improvement, implement solutions, and provide system support and training. The kind of individual we are looking for will be someone with a background in Dynamics CRM (or an alternative CRM System, such as Salesforce ) that proactively works with the business … a difference to people at all levels in the business. Skills and Experience: Essential: • Experience of supporting Microsoft Dynamics CRM (Or equivalent, eg Salesforce) • Strong experience in an application support role • Ability to work independently and collaboratively. • Strong verbal and written communication skills. • Excellent organizational and administrative abilities. • Proactive, confident, and adaptable. Key Responsibilities: Systems and User SupportMore ❯
Role: IT SupportAnalyst Salary: £34,000 + Package Location: St. Hellier, Jersey (Office Based) A fantastic opportunity to join a multi national organisation who provide excellent opportunities for progression. The role will focus on providing desktop support for users at the organisaton's St. Hellier office and providing phone support to the group's global … teams. The role offers an great opportunity to gain experience in a global organisation. Key Responsibilities Provide local and remote support of incoming requests to the Global Service Desk via telephone, web portal, email, and chat. Ensure tickets are logged in ServiceNow, customers kept updated and issues resolved within agreed service levels Prioritize incidents and service requests according to … service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution Required Skills/Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role would More ❯
IT SupportAnalyst - £25,000-£29,000 - Cumbria - On-site (with an on-call rota) An established organisation is currently seeking an IT SupportAnalyst to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays a key part in keeping critical systems running smoothly across … role working five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual growth, this is a great opportunity for someone … who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests in line with internal service levels. Troubleshoot and resolve a range of hardware and software issues, escalating when More ❯
IT SupportAnalyst - £25,000-£29,000 - Cumbria - On-site (with an on-call rota) An established organisation is currently seeking an IT SupportAnalyst to join its internal technology team. With a strong focus on performance, customer satisfaction, and seamless internal operations, this role plays a key part in keeping critical systems running smoothly across … role working five days a week from the company’s office, with occasional travel to other sites. The successful candidate will also be part of the IT on-call support rota, helping to ensure continuity of service outside of standard hours. With a collaborative culture and a genuine commitment to individual growth, this is a great opportunity for someone … who’s looking to take the next step in their IT support career, within a structured and supportive environment. Key Responsibilities: Provide 1st and 2nd line technical support across the organisation. Log, prioritise, and track IT issues and service requests in line with internal service levels. Troubleshoot and resolve a range of hardware and software issues, escalating when More ❯
Join to apply for the Information Technology SupportAnalyst role at EG On The Move Join to apply for the Information Technology SupportAnalyst role at EG On The Move Get AI-powered advice on this job and more exclusive features. This range is provided by EG On The Move. Your actual pay will be based … on your skills and experience — talk with your recruiter to learn more. Base pay range Role: IT Service Desk Analyst Location: Blackburn, BB1 2FA Job Type: Full time Permanent Company: EG On The Move About the role: We are on the lookout for a proactive and detail-focused IT Service Desk Analyst to become a vital member of … our dedicated IT team. In this key role, you will act as the first point of contact for end-users, delivering exceptional technical support and ensuring seamless IT operations across the organisation. Your ability to troubleshoot, resolve issues promptly, and provide guidance will empower our teams to stay productive and drive business success. What you’ll do: Provide timely More ❯
Reading, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: D365 SCM SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a … D365 SCM SupportAnalyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be considered for this role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated More ❯
Brighton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: D365 SCM SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a … D365 SCM SupportAnalyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be considered for this role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated More ❯
in technology to transform the way it works. This is a great opportunity to be part of a collaborative, inclusive, and purpose-driven environment. The Role: As an Application SupportAnalyst ERP, you'll work within a small, agile team supporting key up-to-date applications across Commercial and Finance. Your focus will be on delivering innovative, user … friendly solutions that enhance business processes, enable smarter decision-making, and support teams to thrive. Essentially, you will be acting as a bridge between business needs and technical solutions. You'll collaborate closely with stakeholders to configure, maintain, and improve ERP and associated systems, while also playing a key role in user training and ongoing technical support. This is … more than just support; it's about delivering solutions that make life easier for users across the business. What You'll Do: Configure and support ERP and related systems Collaborate with product teams and stakeholders to improve business processes Develop technical documentation and deliver training Provide 2nd-line technical support and resolve issues Contribute to product demos More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Driver Hire Borders
Application SupportAnalyst Are you ready to take the next step in your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. Role Overview: In the role of IT Application SupportAnalyst, you will … testing Test planning, case design, and execution Defect identification and reporting Regression testing The role offers hybrid working, with a minimum of 3 days per week in the Warrington Support Office. What we offer: You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry-leading flexible rewards package including More ❯
Senior IT Applications Analyst | NEBOSH | Leicester (Hybrid 2-3 days onsite) | £35k We're looking for an experienced IT Applications professional to join a respected qualifications organisation. You'll play a key role in maintaining and improving their business-critical systems, working with technologies including SQL Server, Azure services, and enterprise applications. You'll be: Supporting and improving their … between technical teams and non-technical users No need to be from an educational background, but you will need: Solid SQL experience (2+ years minimum) Practical knowledge of application support best practices Clear communication skills Comfort working hybrid in Leicester (2-3 days/week) If this sounds like your level, drop me a message at nikola.miletic@nicollcurtin.com or More ❯
Senior Service Desk Analyst – SC Cleared London – 3 month contract – Start ASAP We are seeking a skilled and customer-focused Level 2 Service Desk Analyst to join a dynamic IT support team, responsible for providing second-line technical support across a wide range of IT systems, hardware, and software. This role involves ticket escalations from Level …/11 and M365 Outlook, Teams, OneDrive and SharePoint. Active Directory and Group Policy administrator Experience supporting users with Remote access such as VPN, Citrix, etc. Ability to support end-user hardware (laptops, desktops, mobiles & printers) Exposure to ITSM platforms such as ServiceNow, Jira or BMC Remedy. Maintain accurate and detailed documentation of issues and resolutions in the ticketing … our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Morgan Hunt
Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior SupportAnalyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Manchester city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report … opportunities at work Hybrid working - Manchester based Desired Skills and Experience Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior SupportAnalyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working More ❯
continued growth and associated success of Ridge, the Technology team is growing in capacity to meet demand & service across the company. We are looking for a talented D365 CoE Analyst to sit within the Ridge Technology team. You would join at an exciting time of growth in the wider company especially in the Technology team, where investment is being … made to match the needs due to the success of the business. About the role We are looking for someone with a real passion for providing excellent Customer Support, who has the desire and willingness to learn and grow. We are interested in applicants who have established experience as Microsoft D365 F&O analyst, potentially also with demonstrable … to ensure our D365 systems and Power Apps are secure, updated, available, and working well. The D365 CoE Team will operate these systems and provide both functional and technical support to our internal users. Excellent communication skills will be critical to successfully collaborate with all stakeholders and ensure success. What you need to do to be effective in this More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Location: London | Hybrid (3 days/week in-office) We’re looking for a proactive Operations SupportAnalyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a vital role in not … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
McFall Recruitment Limited
Specialist Head Hunter - Change, Digital, Design & IT at McFall Recruitment Limited We’re looking for an IT SupportAnalyst to join our clients Edinburgh office, providing second- and third-line support for their Practice Management System. If you love problem-solving, collaborating across teams, and ensuring seamless system performance, this could be the perfect role for you … experience is a big plus!). Conducting testing to ensure smooth system operations. Passion for finding solutions and proactively improving processes - updating process documents. If you’re an IT support professional with strong problem-solving skills, technical expertise, and a collaborative mindset, we’d love to hear from you! Please send me your CV, along with your current situation More ❯
Cloud Marketplace 2nd Line SupportAnalyst Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our IT Team IT systems play a pivotalrole in Softcat's success. As our business grows and evolves it is essential that we have … to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. A Cloud Marketplace 2nd LineSupport Analyst focuses on providing advanced technicalsupport for cloud-based … systems and services As a Cloud Marketplace 2nd Line SupportAnalyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues Escalate unresolved issuesto 3rd Line SupportMore ❯
Manchester, England, United Kingdom Hybrid / WFH Options
The Christie NHS Foundation Trust
This is an exciting opportunity to be a part of fast-paced support team within the Digital Services department of The Christie. Our Tech Bar team is a well-established, friendly support team who deal with around 4500 service requests a month. The post holder will provide 1st Line Support of all logged IT incidents and requests … walk-ins and log incidents and service requests. The post holder will work as a part of the 1st Line Team, taking advice and guidance from the 2nd Line support team or the IT Service Delivery Manager if required. You will be expected to develop close working relationships with all members of the Digital Services team. This is a … permanent on-site role and not homeworking. To respond and resolve 1st line incidents and requests assigned from the 1st line support team, investigating, and rectifying complex IT issues. Provide support throughout the Trust as well as remote sites e.g., peripheral clinics and Trust satellite sites. Delivering an excellent quality, customer-focused service. Provide advice and expertise on More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
Card Factory
Are you a tech-savvy problem solver with a passion for application support and software testing? We’re looking for an Application Support & Test Analyst to join our dynamic IT team at Card Factory . You will support critical business applications and ensure high-quality software delivery across our supply chain and business development functions. This … make a significant impact. Colleagues are required to work in the office 1-2 days per week, with additional attendance as needed. Role Responsibilities Providing 2nd/3rd line support for key business applications across the Card Factory Group. Investigating and resolving complex incidents, performing root cause analysis, and implementing long-term solutions. Supporting the delivery of IT projects … across various test phases. Raising and managing defects, ensuring timely triage and resolution. Maintaining technical documentation and sharing knowledge within the team. Participating in an on-call rota to support out-of-hours incidents and test deployments. Identifying operational improvement opportunities and supporting transition to cloud-based and automated solutions. The Ideal Candidate Experience supporting ERP systems such as More ❯
We're looking for an Application SupportAnalyst to ensure our core applications are stable, optimised and continually improved which will support employees to deliver stellar service. You'll investigate and resolve application issues, maintain integrations and work closely with business users and suppliers to enhance our technology landscape. You'll have experience in an application support role, providing second and third line support for business applications, and have strong troubleshooting skills with a logical and analytical approach to problem solving. You'll have experience with housing management systems (e.g. Areon QLx) or other property or asset management applications and have the ability to communicate effectively with technical and non-technical stakeholders. Experience with integration More ❯
Job Description: HR SupportAnalyst Our Business Support teams deliver vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every team member contributes to the lasting impact we make. Help keep the nation's critical … digital infrastructures connected and protected. Reporting to the HR Systems Manager, you will support the HCM Oracle system through analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. You will also coach end users to develop expertise, drive process excellence, and serve as first-line support for all HR System queries. What you’ll do: First Line Support … excellent customer experience and address user concerns. Troubleshooting and Issue Resolution: Investigate and troubleshoot technical issues relating to the HR System, collaborating to identify root causes and implement solutions. Support testing and functionality; assist in making changes, ensuring correct implementation, and that workflows continue to function effectively. Support end-to-end testing of new functionalities and system updates More ❯
Level 3 Digital Support Technician Company: VISAV Limited Office Address: Sherwood Business Centre, 616a-620a Mansfield Road, Nottingham, NG5 2GA Working hours: Monday to Friday, 09:00-17:00 Salary: £7.80 per hour not including lunches £15,210 PA Please contact SeanHove@bpp.com or call 01133 500 333 About the company: VISAV is a small software solutions company primarily … developing and supporting the Neighbourhood Alert messaging and engagement system used by many UK Police forces and other partners across the UK. Our team is passionate about delivering exceptional support to our clients, and we are looking to expand our team with a motivated Software Support Analyst. Brief job description: As a Software SupportAnalyst you … development team in order for fixes to be implemented. Your duties and responsibilities in this role will consist of: Help-desk duties Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues. Ensure that support tickets/calls are appropriately recorded and logged within the help-desk system. Ensure More ❯