Customer Service Jobs in the West Midlands

176 to 200 of 219 Customer Service Jobs in the West Midlands

Business Development Executive - Commercial Washrooms

Hopton, Staffordshire, United Kingdom
Mitchell Maguire
Business Development Executive Commercial Washrooms Job reference Number: (phone number removed) Industry Sector: Cubicles, Panelling Systems, Vanity Units, Mirrors, Lockers, Benches, Washrooms, Bathrooms, Washroom Accessories, Sales Executive, Business Development, Customer Services, Internal Sales, BDE, Lead Generation, Telesales, Telemarketing, Sanitryware, Architects, Specifiers, Specification, Interiors, Interior Design, Interior Products Location: Stafford Remuneration: £27,000 - £30,000neg + profit share bonus Benefits … updates & following up leads Dealing with inbound enquiries via email, telephone & web contact forms Building and developing new business relationships, with a strong focus on also maintaining the existing customer relations Booking in CPDs for the external sales team The ideal applicant will be a Business Development Executive Commercial Washrooms with: Must have 2+ years internal sales, lead generation … telesales or customer service experience Ideally experience within the construction industry however this is not essential Any experience with the bathrooms/washrooms industry highly beneficial Experience dealing with architects and specifiers advantageous Motivated, persistent and results orientated individual Excellent communication skills and telephone manner Must be highly organised and possess the ability to work well when under More ❯
Employment Type: Permanent
Salary: GBP 27,000 - 30,000 Annual
Posted:

Business Development Executive

Stafford, Staffordshire, United Kingdom
Alma Personnel
the internal database up-to-date and accurate as possible. You will have worked in a previous sales/telephone environment and/or have being in an active customer service position offering the best service and products. Experience of use of CRM system Excellent communication skills coupled with strong time management skills If you're a More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 35,000 Annual
Posted:

Business Development Manager (MOBILES)

Keresley, Warwickshire, United Kingdom
NSJ Consultancy
Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the … same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them … It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted:

Data and Compliance Manager

Redditch, Worcestershire, West Midlands, United Kingdom
Hybrid / WFH Options
Workstreet
Compliance Manager £30,000 to £37,000 Basic Salary Redditch HQ, hybrid working arrangement of 3 office days Responsible for the Data & Compliance Team delivering an outstanding level of customer service to meet the needs of internal and external stakeholders. To ensure high levels of accuracy and knowledge of current funding regulations within the team to ensure compliance … and Funding Rules Monitoring/FRM reports) To provide timely and accurate information on performance against funding body requirements Ensure employers are supported in accessing and using the Apprenticeship Service Ensure processes and resources are in place to address Apprenticeship Service errors and overdue payments in a timely manner Undertake a regular schedule of internal audits to provide More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Business Administration Apprenticeship

UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
office environment. Apprentices will develop essential administrative skills and combines practical work experience with structured learning and professional development. Role Provide administrative support across departments, including sales, technical, and customer service teams Assist with managing client accounts, updating CRM systems, and maintaining accurate records Support the preparation of quotes, invoices, and order processing for IT hardware, software, and … Employer EMERALD IT MANAGED SOLUTIONS LIMITED Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs. The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Installation Technician

Birmingham, West Midlands, United Kingdom
Hays
team supporting a major contract starting in August. This is an excellent opportunity for individuals looking to start a career in IT or technology support, especially those coming from customer-facing roles such as hospitality or retail.This is a non-technical, hands-on role ideal for recent college leavers or individuals looking to break into the IT industry. Key … For: No prior IT experience required Strong work ethic and attention to detail Comfortable with manual tasks and following instructions Friendly, professional demeanour - ideal for those from hospitality or customer service backgrounds Willingness to work flexible shifts as needed Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of More ❯
Employment Type: Contract
Rate: Up to £17.30 per hour + £17.30 ph
Posted:

Release Manager

Birmingham, Staffordshire, United Kingdom
HSE Health and Safety Executive
improve the technology and services supporting the organisation. Our end user computing devices are leading edge, and we are making significant progress in delivering new cloud-based services. Our service management and information management services are very highly regarded within the organisation and pride themselves on excellent customer service. Our commercial team has built strong relationships with suppliers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Undergraduate Recording Student Worker - IT College of Business

Birmingham, Staffordshire, United Kingdom
Auburn University
Business Working Title (if different from Position Title) Job Summary The Harbert College of Business Information Technology department is seeking to hire technically inclined students with good troubleshooting and customer service-oriented skills. Among other responsibilities, student employees will learn to record classroom activity from course sessions to special events. Some recordings may come after working hours but … The Chronicle of Higher Education DiversityJobs HigherEdJobs HERC (Higher Education Recruitment Consortium) Indeed RecruitMilitary The Tuskegee News Professional organization or journal Veterans Assistance Services Disability Assistance Services State Employment Service Social Media AU Job Bulletin Notified by an Auburn employee College or university Career Services I went to the AU Employment Website directly () Other Are you currently an enrolled More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Director

Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
Convergence Group Ltd
the future of Connectivity - Join as our Account Director! At Convergence Group we have over 20-years of success built on a resilient work ethic, continuous improvement, and a customer-first mindset. As we enter an exciting phase of growth, we're looking for exceptional Account Directors to help drive our strategy forward. This is a unique opportunity to … strategic voice between our business and some of the UK's leading private and public sector organisations, shaping the future of connectivity with industry-leading networking solutions and outstanding customer service. Your Impact Starts Here: Own the Big Wins - Manage a portfolio of key clients with a focus on retention, growth, and long-term success. Be the C-Level … levels of client organisations - from operational leads to the boardroom. Close with Confidence - Use qualification tools like SCOTSMAN to target, track, and win strategic deals. Deliver Excellence - Partner with service teams to ensure execution is seamless and client satisfaction stays high. What You Bring – Your Experience Matters: 5+ years proven success in Managed LAN and WAN solution sales. You More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Senior Network Engineer

Droitwich, Worcestershire, West Midlands, United Kingdom
In Technology Group Limited
ISP) Location: Droitwich Salary: £60,000 We are a technology-focused organisation delivering advanced network solutions to clients across various sectors. With a reputation for technical excellence and outstanding customer service, we are expanding our team and seeking an experienced Senior Network Engineer . The ideal candidate will bring strong technical expertise, a proactive approach, and excellent communication More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Hourly Paid Lecturer in Business, Digital and IT

Newcastle, Staffordshire, West Midlands, United Kingdom
Newcastle and Stafford Colleges Group
degree. You will have achieved a teaching qualification at Level 5 (DTLLS or equivalent). Main Duties and Responsibilities: ? To deliver teaching on Adult Digital and IT, Event Planning, Customer Service, Team Leading, Cyber Security and Business start-up programmes. ? To assist in the development and delivery of a flexible Adult offer, including daytime, evening and online sessions More ❯
Employment Type: Temporary
Posted:

Business Development Manager

City, Birmingham, United Kingdom
SFR Recruitment Solutions
contractors. Key Responsibilities: - Develop and maintain relationships with local authorities, councils, developers and contractors within the West Midlands area. - Proactively identify and pursue new business opportunities to expand the customer base. - Represent the company with a positive attitude and commitment to excellent customer service. - Collaborate with the team to provide tailored solutions and demonstrate the company's extensive … a strong desire to learn and adapt. - Ability to thrive in a family-owned business environment with a rich history. - Excellent interpersonal skills and a passion for delivering exceptional customer service. What We Offer: - A competitive and rewarding salary package. - A supportive environment that encourages career development and growth within the company. Join and be part of a dedicated … team that values its heritage and strives for excellence in customer service. If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation. Architectural Ironmongery Internal & External Doors Access Control Window Hardware More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 50,000 Annual
Posted:

Electronic Repair Engineer

Aldridge, Staffordshire, United Kingdom
Rockwell Automation
our facility based at Aldridge. Lektronix is a Rockwell Automation Business which is a successful and rapidly expanding company with an enviable reputation for being the best in and customer service. You will report to Workshop Manager. On site work from Monday to Friday in standard working hours. Your Responsibilities: Ensure all repairs are completed and returned to the … customer within company guidelines. Guarantee all paperwork and reports are completed. Comply with all RA/Lektronix H&S processes. Maintain a high standard of Housekeeping within your work area. Good Time keeping and be of excellent ethical mindset to meet RA. The Essentials - You Will Have: You will work independently and on odd occasion be part of a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior IT Sales Executive

Warwick, Warwickshire, England, United Kingdom
THAMES 360
Manager Location: Warwick HQ Type: Full-time Why Join Us? We are a forward-thinking team based in Warwick, dedicated to achieving success through cutting-edge solutions and outstanding customer service. Be part of our exciting journey and make a real impact. Your Role: As a Junior Sales Account Manager, you will: Build and nurture strong client relationships. Explore More ❯
Employment Type: Full-Time
Salary: £28,000 - £38,000 per annum
Posted:

Security Service Engineer

Nuneaton, Warwickshire, United Kingdom
Good Egg Recruitment
Our well-established client is looking for an experienced Security Service Engineer to join their fantastic team who deliver great customer service to local businesses. You will visit valued clients to complete fire and security services, including conventional and addressable fire alarms; intruder alarms; CCTV and access control systems click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

Security Service Engineer

Nuneaton, Warwickshire, United Kingdom
Our well-established client is looking for an experienced Security Service Engineer to join their fantastic team who deliver great customer service to local businesses. You will visit valued clients to complete fire and security services, including conventional and addressable fire alarms intruder alarms CCTV and access control systems. This is a brilliant opportunity to join a More ❯
Posted:

Field Service Engineer, Imaging Systems

Birmingham, West Midlands, United Kingdom
TRS Consulting
Field Service Engineer, Imaging Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems *** Basic Salary £45,000 to £50,000 Company Car On Call Allowance Overtime Full Product Training Pension Healthcare Phone, Laptop Holidays The Role – Field Service Engineer, Imaging … Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems. Your Background – Field Service Engineer, Imaging Systems To succeed in this exciting role you will have the following skills or epxerience: A competent background … in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range of backgrounds, including: - imaging/printing/pre-press - semi-conductor - manufacturing - maintenance/PLC - electronics/electro-mechanical - laboratory, medical, pharmaceutical, - ex forces engineers (medical and dental, weapons systems, radar, REME electronics) A qualification More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Service Engineer

Birmingham, Staffordshire, United Kingdom
Johnson Controls, Inc
Service Engineer - Security What can Johnson Controls do for you? We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow. … What you will do The Security Service Engineer will serve a large commercial customer base in the Birmingham area, focusing on servicing Security Systems such as Intruder Alarms, CCTV, and Access Control. The ideal candidate will adhere to industry standards while providing outstanding customer service and technical expertise. We seek proactive engineers who can identify and … join a high-performing team focused on a specific geographical region, working for a market-leading brand that offers unparalleled career advancement. How you will do it Deliver exemplary Customer Service that exceeds expectations, fostering strong relationships with both internal and external clients. Service devices safely and responsibly, minimizing the risk of injury and property damage. Manage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Engineer - Multi Skilled

Birmingham, Staffordshire, United Kingdom
Johnson Controls, Inc
Service Engineer - Security What can Johnson Controls do for you? We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow. … What you will do The Security Service Engineer will serve a large commercial customer base in the Birmingham area, focusing on servicing Security Systems such as Intruder Alarms, CCTV, and Access Control. The ideal candidate will adhere to industry standards while providing outstanding customer service and technical expertise. We seek proactive engineers who can identify and … join a high-performing team focused on a specific geographical region, working for a market-leading brand that offers unparalleled career advancement. How you will do it Deliver exemplary Customer Service that exceeds expectations, fostering strong relationships with both internal and external clients. Service devices safely and responsibly, minimizing the risk of injury and property damage. Manage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Service Designer

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
Job Opportunity: Senior Service Manager Location: Birmingham (Hybrid Work Pattern) Rate: £25.00-£30.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. We're seeking a Senior Service Designer to lead the … design of complex, interdependent services that make a real difference to people's lives and our client's organisation.What You'll Do: Lead service design for complex digital products and services. Coach service areas to develop ambitious digital transformation plans. Set and uphold service design standards and best practices. Prototype and test service interactions to drive … innovation. Collaborate across teams to deliver services from discovery to live. What We're Looking For: Deep knowledge of service design methods and user research. Proven experience managing service design projects in large organisations. Ability to influence senior stakeholders and guide strategic decisions. Strong facilitation, prototyping, and visualisation skills. A relevant qualification or equivalent experience in service More ❯
Employment Type: Temporary
Salary: £25.00 - £32.00 per hour
Posted:

Telematics Service Engineer

coventry, midlands, united kingdom
Rise Technical Recruitment Limited
Telematics Service Engineer £34,000 - £40,000 + Fantastic Progression Routes + Extensive Overtime Available + Training and Development + Company Vehicle + Door to Door + Benefits + 33 Days Holidays + Work Life Balance + Bonus Scheme + Share Purchase Scheme Field based, commutable from Luton, Leicester, Nottingham, Derby, Sheffield and the surrounding areas Are you a … Field Service Engineer or CCTV Technician with a background in CCTV, Alarms, Access Control, Electrics, Electronics equipment looking for a role where you can train into Auto Electrics and Telematics, gain expertise through industry leading training programmes, progress into different areas of the business including Project management and Design, all whilst increasing your earnings through door-to-door, bonuses … and enhanced overtime rates? This is a great opportunity to join an industry leading company where staff satisfaction and company service standards come first, and the opportunity to further train, develop and progress your career is always accessible. The company prides themselves on offering great work life balance for staff and also offers increased overtime rates for any work More ❯
Posted:

Mobile Generator Engineer

Coventry, Warwickshire, United Kingdom
Path Recruitment Ltd
Van + On-Call Bonus Join a leading equipment hire specialist offering long-term career growth, advanced training, and exceptional earning potential. As a Mobile Generator Engineer, you'll service, maintain and repair diesel generators ranging up to 1250kVA across customer sites across the West Midlands. You'll be part of a supportive engineering team, attending breakdowns, completing … card provided 23 days annual leave plus bank holidays Clear career progression within a national business Pension scheme and additional company benefits Key Responsibilities as the Mobile Generator Engineer: Service, fault-find and repair mobile diesel generators (up to 1250kVA) Attend breakdowns and complete preventative maintenance Complete service reports and compliance documentation accurately Participate in an on-call … rota with generous standby and overtime pay Deliver high levels of customer service and uphold strong safety standards About the company: National equipment hire group with a strong engineering backbone Invests heavily in staff development and accredited training Operates one of the UK's largest and most modern generator fleets Known for internal promotion and structured career paths More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mobile Generator Engineer

Walsall, Staffordshire, United Kingdom
Path Recruitment Ltd
Van + On-Call Bonus Join a leading equipment hire specialist offering long-term career growth, advanced training, and exceptional earning potential. As a Mobile Generator Engineer, you'll service, maintain and repair diesel generators ranging up to 1250kVA across customer sites in Birmingham, Wolverhampton and surrounding areas. You'll be part of a supportive engineering team, attending … card provided 23 days annual leave plus bank holidays Clear career progression within a national business Pension scheme and additional company benefits Key Responsibilities as the Mobile Generator Engineer: Service, fault-find and repair mobile diesel generators (up to 1250kVA) Attend breakdowns and complete preventative maintenance Complete service reports and compliance documentation accurately Participate in an on-call … rota with generous standby and overtime pay Deliver high levels of customer service and uphold strong safety standards About the company: National equipment hire group with a strong engineering backbone Invests heavily in staff development and accredited training Operates one of the UK's largest and most modern generator fleets Known for internal promotion and structured career paths More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Housing Academy Senior Administrator x2

Coventry, Warwickshire, United Kingdom
CIH International Housing Group
product offer through delivery of qualifications and training, we're looking for a confident and enthusiastic individual to join our Housing Academy team, supporting the business in delivering outstanding customer service across the organisation. You will play a pivotal role within our Housing Academy team, supporting our customers to achieve the new Competence and Conduct Standard which provides … a framework for professional growth and service excellence across the housing sector. Your expertise will be vital in enabling us to grow our delivery offer of qualifications and training to maintain our leadership position in housing education across the UK. We're looking for someone who's dependable and can get the job done well while achieving non-movable … You will then support our learners on their journey to complete their qualification and achieve their goals. To succeed in this role, you must be passionate about offering great customer service, quick to respond and comfortable working in a fast-paced environment where the customer always comes first. You will be part of a team, but you More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager CRM West Midlands

Birmingham, West Midlands, United Kingdom
MYO Talent
Product Manager CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location West Midlands/Birmingham/Solihull … days per week in the office Salary £60,000 75,000 + bonus You will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end … and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay up to date on CRM best practices, tools, and technologies More ❯
Employment Type: Permanent
Salary: £75,000
Posted:
Customer Service
the West Midlands
10th Percentile
£16,250
25th Percentile
£26,625
Median
£31,500
75th Percentile
£39,250
90th Percentile
£55,100