101 to 125 of 667 Service Delivery Jobs in the UK excluding London

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient … will benefit from: benefits including, private medical and health insurance, basic cover paid by employer eye test vouchers pension scheme protection after 6 months’ service should you be off work due to serious illness days holiday rising by 1 day per year to max 25 to purchase/sell more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient … benefits including, private medial and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase more »

Landing in a greenfield environment, your role as Service Delivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients in … escalations, as well as also implementing new IT standards as they look to build on their current policies and processes. Key Responsibilities: Manage the service relationships between key customers and the IT service desk . Meet clients' business needs by planning, implementing, controlling, and reviewing service provisions … appropriately. Nurture positive working relationships with senior stakeholders in client organisation via effective communication. Foster continuous service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience more »

role +++ Supporting one of our clients based from the site in Edinburgh, resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. Primary role requirements: * Responsible for maintaining and promoting highest level of service to … the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking, and … have a flexible approach as overtime and on-call duties may be required. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking, and … have a flexible approach as overtime and on-call duties may be required. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

Radiology Department at the Norfolk and Norwich University Hospitals (NNUH) has a great opportunity for an Imaging Deputy Operations Manager to support the Radiology Service Managers, Operations Managers and the Imaging modality leads, in the Imaging services timely delivery of operational targets. The Imaging department is experiencing high … will be expected to provide professional leadership and management within the work environment, be responsible for the standards of care provided within the Imaging service and for supporting the implementation of innovative practice, while utilising change management skills. The ideal candidate would have experience of working within an Imaging … projects You will work closely with the Operational team, Governance Lead, and other Imaging modality leads considering the 4 pillars of the Imaging department service delivery under, Workforce, Governance, Performance and Finance. We are looking for someone who has the want and the passion to support the delivery more »

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring ... APCT1_UKTJ more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You will join an already established … service desk team that offers hybrid working, so 3 days in the office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General helpdesk … firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The Role: This is a great opportunity for an experienced service desk team leader to have the chance to be part of an outstanding team filled with some of the most influential individuals in the more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

for the whole family and an abundance of restaurants and bars. We are looking to recruit a Salaried GP to work within our Visiting service for the PCN Enhanced Care Team. This role will be for3 sessions per week, on a two-year fixed term contract, employed by Bournemouth … our frailty and housebound patients, working together to provide clinical capacity and support to our four member practices by offering the visiting and frailty service, as well as looking after our aligned PCN Care homes. Main duties of the job Provide up to 3 clinical visiting sessions (ready to … guidance to the multi-disciplinary team. Maintains the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards. Supports the development of PCN service delivery within the Enhanced Care Team. Equality & Diversity Demonstrates knowledge and understanding of equality of more »

work scheme Retail discounts Career development support We are looking for someone to lead, develop and line manage the technical capability within the IT Service Delivery team, assuming responsibility for the delivery of internal and external tasking and contribute to the planning activities. Working closely with our … Service Delivery Manager and being responsible for: Monitoring and event management Service configuration management Deployment management Infrastructure and platform management What youll be expected to do Deliver IT projects adhering to relevant standards, policies and procedures including the Change Management Process, for both internal and external customers … process improvement opportunities within the technical capability for the betterment of the business, promoting innovative solutions within the tea Establish best practice for the delivery of projects, both internal and external through mentoring, procedures, systems and standards Lead on technical tasks, being aware of business impact, timescales and security more »

various global sectors and projects? Thier success stems from the diverse expertise and knowledge of our people. As a leader in their Technology Solutions Delivery & Support Team, you'll play a pivotal role in tackling our clients' toughest challenges and driving transformational activities using your top-notch technical and … identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and service delivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct … the ability to articulate the value of our services and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with more »

various global sectors and projects? Thier success stems from the diverse expertise and knowledge of our people. As a leader in their Technology Solutions Delivery & Support Team, you'll play a pivotal role in tackling our clients' toughest challenges and driving transformational activities using your top-notch technical and … identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and service delivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct … the ability to articulate the value of our services and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with more »

Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which … includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up more »

Role: Through Life Support & Delivery Specialists Location: Gloucestershire | Hybrid Contract Type: Permanent Salary: £27k - £36k, depending on experience Exciting Career Opportunities in Through-Life Support and Service Delivery Join Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and … costs, enhancing efficiency, and ensuring the right equipment and parts are always where you need them. They currently have multiple openings in their Operational Delivery function for individuals to contribute as Through Life Support (TLS) and In Service Delivery (SDM) specialists. These roles focus on equipment used … option to work from home part of the week. As part of thier team, you will be responsible for planning, delivering, and operating in-service support, managing equipment modifications, addressing repair procedures, and resolving design or maintenance challenges. Collaboration with a diverse range of specialists is key to ensuring more »

and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your … career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to … within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process more »

reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities … business Essential Qualifications & Experience: 2+ years working within a work order/scheduling/mobile resource planning environment; FM is advantageous Experience in coordinating service delivery in a mobile field force environment, including parts management and subcontract service delivery. Experience of working in a customer service more »

reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities … business Essential Qualifications & Experience: 2+ years working within a work order/scheduling/mobile resource planning environment; FM is advantageous Experience in coordinating service delivery in a mobile field force environment, including parts management and subcontract service delivery. Experience of working in a customer service more »

The role of a Senior Cost Manager includes the following responsibilities: Contribute towards bid and tender preparation and business development. Assume day - to - day delivery responsibility for projects/programmes of work and demonstrate the ability to take on tasks without supervision. Monitor project fees and ensure resource and … time inputs are in line with approved budgets. Ensure that change control processes are effectively managed for the services we provide. Strengthen our service delivery capability and promote knowledge capture, sharing and innovation. Prepare budget estimates, cost plans and client reports. Provide advice on procurement and contracts. Prepare … evaluation. Deliver all work outputs in an accurate and timely manner to a high standard of quality. Support the implementation of strategic initiatives at service and sector level. Manage the delivery of work through proactive involvement where appropriate and through performance management of personnel to ensure work is more »