1,001 to 1,025 of 1,112 Service Delivery Jobs

future of credit and financial services in the UK. You’ll work closely with internal teams to coordinate data appends, ensure quality, and drive process improvements that enhance our service delivery. Alongside, you’ll study for the Level 5 Data Engineer Apprenticeship. Responsibilities: Manage batch appends through the end-to-end cycle, including file appraisal and feedback, processing, quality … control and delivery Collaborate with Client Management and Analytics teams to deliver customer value Work closely with teams in other geographical regions Prioritise effectively to meet client SLAs and business objectives Leverage engineering capabilities to champion transformative improvements to batch processes Use collaborative tools and agile techniques to manage technical process improvements Enhance skills in version control tools to … and efficient team collaboration Desirable skills & experience: Strong organisational skills Excellent communication skills—both written and verbal High attention to detail and ability to troubleshoot issues effectively Passion for service excellence and continuous improvement Ability to prioritise workload based on client contracts Basic Microsoft Excel, SQL, and PowerPoint Experience using R or Python Experience as a Data Analyst Experience More ❯

fostering a culture of innovation and excellence. Evaluate and recommend networking technologies and vendors, including Cisco, Juniper, and Palo Alto. Maintain strong relationships with Telco providers and ensure optimal service delivery. What we are looking for: Signification experience working in the networking industry CCIE or CCDE or equivalent qualification level Proven expertise in SDWAN, Cloud WAN, and MPLS WAN … technologies Strong knowledge of network security principles and practices Hands-on experience with Cisco, Juniper, and Palo Alto technologies Background in telecommunications and service provider environments Demonstrated ability to lead and manage engineering teams Excellent stakeholder management and communication skills Strong leadership skills with experience leading and managing a team of technical experts Expert knowledge of network technologies, protocols More ❯

+ Benefits Sponsorship Available We're working with a global financial services leader to find a Head of Data Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable … service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. What You'll Be Doing: Define and implement standards for how engineering teams deliver change across the data platform. Lead the creation of a "how-to" guidebook for data platform changes, ensuring consistency and safety. Design and embed … a service transition framework to manage high volumes of change. Oversee change release and risk management, ensuring platform integrity and compliance. Collaborate with internal customers to gather feedback and continuously improve service delivery. Manage a growing team (starting with 2 experienced VPs, scaling to 8-10 over time). What You ' ll Bring: Strong experience in Change & Risk More ❯

services across the North NHS region by providing technical, applications, and IT support to laboratory systems. It is ideal for experienced field engineers with strong electro-mechanical and diagnostic service backgrounds who are committed to maintaining high equipment uptime and ensuring reliable patient testing operations. Key Responsibilities Provide frontline service and support for analytical laboratory systems across multiple … Deliver applications and software support to laboratory users. Conduct technical and operational training for laboratory staff as needed. Collaborate with internal teams and hospital personnel to maintain high-quality service standards. Required Qualifications and Skills Degree or HNC/HND in Electrical or Mechanical Engineering (or equivalent demonstrable experience). Strong background in electro-mechanical field service or … expertise in maintaining and supporting diagnostic or laboratory systems. You’ll thrive in hospital settings, demonstrate strong communication and technical acumen, and maintain composure under pressure while ensuring seamless service delivery. Not suitable for: Candidates without relevant field service or diagnostic experience, or those from unrelated sectors (e.g., HVAC, general manufacturing maintenance) lacking laboratory system exposure. More ❯

innovation and understand the upstream and downstream impacts of technology decisions. Experience working in complex, regulated environments is essential, along with a deep understanding of security frameworks and agile delivery models. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management, and solution architecture, supporting firm-wide technology improvements and AI initiatives. The role … technology innovation initiatives are aligned with the firm's strategic goals. Translate complex technical concepts into business value, securing buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling ownership of day-to-day activity while overseeing major projects and … key deliverables. Guide the team in identifying, designing, and prototyping AI and architectural solutions to streamline legal processes and enhance service delivery. Technology Innovation and Architecture Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Apply architectural thinking to assess and implement AI and Innovation solutions, ensuring alignment with business More ❯

innovation and understand the upstream and downstream impacts of technology decisions. Experience working in complex, regulated environments is essential, along with a deep understanding of security frameworks and agile delivery models. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management, and solution architecture, supporting firm-wide technology improvements and AI initiatives. The role … technology innovation initiatives are aligned with the firm’s strategic goals. Translate complex technical concepts into business value, securing buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling ownership of day-to-day activity while overseeing major projects and … key deliverables. Guide the team in identifying, designing, and prototyping AI and architectural solutions to streamline legal processes and enhance service delivery. Technology Innovation and Architecture Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Apply architectural thinking to assess and implement AI and Innovation solutions, ensuring alignment with business More ❯

Field Service Engineer Kent £42,000 basic salary Van, paid door to door travel, 33 days holiday, pension scheme, life assurance, phone, tablet and more Overview Are you a skilled and experienced Field Service Engineer with expertise in heavy plant or material handling equipment? We are seeking a multiskilled professional to join our team, working on forklifts, stackers … faults in hydraulic, mechanical, and electrical systems, including CANBUS systems and electrical wiring diagrams. Conduct routine inspections and preventative maintenance to ensure equipment reliability and safety. Provide exceptional customer service while working on-site at client locations. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Collaborate with the … wider team to share knowledge and improve service delivery. Qualifications NVQ Level 3 or equivalent in Automotive, Plant, or Agriculture is required. Proven experience working with heavy plant or material handling equipment. Strong skills in hydraulic, mechanical, and electrical systems. Demonstrated ability in fault finding and diagnostics, including CANBUS systems and electrical wiring diagrams. Excellent problem-solving skills and More ❯

supporting an efficient and high-performing sales operation. As a Sales Administrator, youll work closely with Business Development Managers and customers to ensure a seamless sales process and excellent service delivery. Youll manage order processing, maintain accurate customer information, and coordinate with internal teams to support on-time delivery and customer satisfaction. Key Responsibilities: Provide exceptional customer service More ❯

We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or service desk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level of More ❯

We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or service desk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level of More ❯

for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect to improve cloud infrastructure and security posture. Manage incidents and changes using JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft More ❯

clearance required We are looking for a Senior Product Manager to join a public sector programme focused on delivering user centred digital services. This role will involve managing product delivery, collaborating with cross functional teams, and ensuring alignment with strategic objectives. Key Responsibilities Manage the product roadmap and prioritise features based on user needs and business goals. Work closely … with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user centred design principles throughout the product lifecycle. Monitor performance and iterate based on data driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and stakeholder engagement skills. More ❯

clearance required We are looking for a Senior Product Manager to join a public sector programme focused on delivering user-centred digital services. This role will involve managing product delivery, collaborating with cross-functional teams, and ensuring alignment with strategic objectives. Key Responsibilities Manage the product roadmap and prioritise features based on user needs and business goals. Work closely … with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user-centred design principles throughout the product lifecycle. Monitor performance and iterate based on data-driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and stakeholder engagement skills. More ❯

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for Nash College. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end users' technical requirements Keeping the service desk tickets up … to date Respond to IT incidents, problems and requests, resolving them in line with agreed levels of service and to the user’s satisfaction, recording all information as required by local IT processes Support users in using standard office systems and other software in use across Nash College and the Shaftesbury group Set up, maintain and remove user accounts … and create a livable life. The Shaftsbury Group believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, The Shaftsbury Group strives to be open, enabling, inclusive and courageous in all that they do. They publish their own news, analysis and More ❯

Position Summary The IT Director of Applications is responsible for leading the strategy, delivery, and operations of enterprise and customer-facing applications across multiple regional business units. This role ensures that platforms are secure, scalable, reliable, and aligned with organizational growth, while collaborating closely with business leaders and cross-functional teams to drive innovation in application management, integrations, and … technology needs, influence strategic decision-making, and develop initiatives that support long-term business goals. This includes evaluating operational environments, ensuring business continuity, and maintaining high standards for application delivery and availability. This position requires strong business acumen and the ability to effectively engage with executives and key stakeholders across diverse teams and regions to ensure consistent and high … quality IT service delivery. Profile A seasoned IT leader (10+ years) with extensive experience managing enterprise application environments, cloud platforms, identity and access management (IAM)—particularly OKTA—Atlassian administration, and third-party integrations. The ideal candidate is a strategic communicator with a strong track record of maintaining reliable and efficient application operations within complex, multi-site business settings. Key More ❯

+ car allowance + 16% Bonus Are you passionate about driving automation at scale? We’re looking for a Principal Automation Engineer to lead the design and delivery of cutting-edge automation solutions across a global technology environment. In this senior role, you’ll combine deep technical expertise with strategic leadership, shaping how infrastructure, operations, and services are delivered … on collaboration to build a culture of continuous improvement. Champion an automation-first mind set - embed automation principles into every part of the technology landscape, from infrastructure management to service delivery. Collaborate across teams - partner with product, infrastructure, and operations functions to deliver seamless, value-driven solutions. Drive innovation — explore emerging trends in AI/ML-driven automation, workflow … leading automation initiatives in complex or global environments. Excellent communication and leadership abilities — capable of influencing, mentoring, and aligning teams around a shared automation vision. Track record of successful delivery in fast-paced, dynamic environments. Desirable Skills: Exposure to Azure, AWS, or GCP environments. Familiarity with AI/ML-driven automation. Experience with product discovery and customer-centric design More ❯

growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you’ll combine people management with technical delivery, taking the lead on architecture, coding, and innovation while supporting the More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

Fabric, ensuring data integrity and effective change management. Ensure data quality and governance throughout the data lifecycle. Collaborate with senior managers to assess AI solutions that enhance performance and service delivery. Direct data projects from procurement to implementation, meeting integration and business needs. Maintain business models for solar PV and battery portfolios, focusing on revenue forecasting and performance analysis. … Produce carbon and energy performance reports for ESG reporting. Lead a small data team, ensuring effective delivery and development. We are looking for someone who has... Experience designing and leading data architecture development and implementation. Proven experience in advanced data analysis, interpreting complex data from multiple sources. Strong background in business modelling and performance reporting for investment or sustainability … vehicle for work purposes. Benefits In return, we are offering the successful candidate... Starting salary of £56,782 per annum 27 days holiday (rising to 32 over 5 years' service) + bank holidays You will be expected to work 37 hours per week from Monday to Friday. Hybrid working: After your induction, your typical schedule will consist of two More ❯

Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers and … peripheral devices connected to the network. Participate in team projects that enhance the quality and efficiency of technical services. Ensure effective administration support to all departments ensuring quality customer service delivery. Attend training sessions and assist in training workshops for clients and their end-users. Undertake from time to time, other duties which may not form part of this … job description. Deliver High Level of Customer Satisfaction. To ensure excellent customer service is maintained at all times. Housekeeping standards are maintained to the Company’s requirements at all times. Develop and maintain customer site records for relevant support information. Ensure that the Helpdesk is aware of all issues and information regarding sites allocated and falling under your responsibility. More ❯

lead the development and productisation of enterprise-scale ServiceNow solutions across a diverse managed services client base. This role sits at the intersection of product innovation, AI integration, and service orchestration, with a strong emphasis on leveraging Agentic AI to enhance automation, decision-making, and user experience. Key Responsibilities Define and execute the ServiceNow product strategy, aligning with broader … business goals. Lead cross-functional teams to deliver scalable, secure, and high-performing ServiceNow solutions. Drive adoption and integration of ServiceNow across the enterprise, ensuring seamless service delivery. Champion the use of Agentic AI technologies to create intelligent, adaptive services. Monitor platform performance, cost efficiency, and resource utilisation. Stay ahead of industry trends and emerging technologies to inform product More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies More ❯

keep projects on track. Facilitate effective communication between technical teams, business units, and external partners. Ensure infrastructure solutions meet performance, security, and scalability requirements. Manage vendor relationships, contracts, and service delivery. Conduct post-project reviews and implement lessons learned. Provide an overview of the status of the project, including key milestones achieved, any deviations from the original plan, and … critical thinking skills; knows how to ask the right questions. Ability to work independently and take initiative in a fast-paced environment. Experience working with third-party vendors and service providers. Solid waterfall project management skills Agile experience desirable Strong communication and stakeholder management abilities. Proficient with tools like MS Project, ADO or other Project Management tools More ❯

networking technologies, routing protocols, and VXLAN environments. This role requires strong problem-solving skills, hands-on implementation experience, and the ability to lead complex network projects while ensuring minimal service disruption. Key Responsibilities Design, configure, and optimize enterprise networks using multiple routing protocols, including RIP, OSPF, BGP, EIGRP, MPLS, L3 VPN, L2 VPN, and ISIS. Oversee network architecture, ensuring … Lead network projects from planning through execution, acting as a technical escalation point for complex issues. Collaborate with internal teams and external vendors to ensure efficient network operations and service delivery. Perform installation, configuration, and maintenance of diverse network technologies to support enterprise connectivity. Conduct analysis and troubleshooting to maintain optimal network performance and security. Demonstrate creativity and resourcefulness More ❯

within the public sector and is committed to delivering robust services and solutions. As a medium-sized entity, they are focused on leveraging technology to enhance operational efficiency and service delivery. Job Description The Principal Enterprise Architect provides strategic architectural leadership across the organisation, defining and maintaining target and transition architectures that align with long-term business objectives. This … delivery. Promote collaboration, transparency, and alignment between business and technology functions. What's on Offer Competitive salary starting at £70,000 upwards. Comprehensive benefits package included, including large civil service pension. Opportunity to contribute to impactful projects within the public sector. More ❯