1,001 to 1,025 of 1,942 Service Delivery Jobs

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. Ensure consistently high standards of customer service, delivery and retention. Maintain strong contract economics by addressing margin leakage and excessive support costs. Use service, ticket-response and customer data ...

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. * Ensure consistently high standards of customer service, delivery and retention. * Maintain strong contract economics by addressing margin leakage and excessive support costs. * Use service, ticket-response and customer data ...

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. Ensure consistently high standards of customer service, delivery and retention. Maintain strong contract economics by addressing margin leakage and excessive support costs. Use service, ticket-response and customer data ...

Job Description Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning ...

Trust's digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems. Core Responsibilities Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly. System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony … with 3rd party suppliers and build effective working relationships Other Essential Flexible Working Work as part of an On call team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Shape the digital products powering The Great Grid Upgrade As a Junior Digital Product Manager , you'll support the strategy, evolution and delivery of secure, scalable and high-value digital products and platforms that enable The Great Grid Upgrade and the wider energy transition. Working with Product Managers, engineering … roadmap, connecting user needs, business outcomes, technical direction and organisational priorities. Lead and support discovery, scoping, requirements definition and prioritisation, carrying requirements through delivery, transition into service and continuous improvement. Develop clear, evidence-led investment papers and business cases for new products and enhancements, including the problem, options ...

cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology, you will lead the delivery of complex, high-impact technology projects focused on low latency market trading environments. You will apply your deep technical experience to drive business outcomes. … driven optimizations Communicate effectively with stakeholders to influence decisions and build strong partnerships Manage resources, budgets, and high-performing teams to ensure successful program delivery Contribute as a subject matter expert to operational planning and risk management for professional service delivery Required qualifications, capabilities, and skills Deep ...

line with contractual requirements. Maintain an overview of critical services, recovery dependencies, sequencing, RTOs and RPOs, ensuring alignment with the configuration management database (CMDB), service catalogue and agreed recovery strategies. Coordinate recovery exercises across technology towers, including infrastructure, identity, network, storage, backup and applications, validating end-to-end dependencies … incidents, and report gaps against agreed recovery targets. Define exercise objectives, document outcomes and lessons learned, and track remediation actions through to completion. Review service changes for BCDR impact, ensuring recovery documentation and testing arrangements are updated where required. Coordinate BCDR communications during exercises and live disruptions, providing stakeholders ...

Expert Tertiary -> Functional | Pre Sales Support Activities | Responding to RFPs | 5 - Expert Tertiary -> Behavioral | Microland Skills | Microland First | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: 1. Achievement of the Unit/account margin goals for the year - Achievement of the margin goals through various … critical roles/people 6. WMG, HR L & D Dashboard 7. Achievement of SLAs/KPIs for programs - All green status - Zero defect delivery 8. Achievement of formal published GO for the program as agreed and tracked through customer governance 9. Any misses to have a formal RCA based ...

Lead strategic workshops, transformation roadmaps, and executive‐level discussions Drive ServiceNow adoption and enterprise transformation initiatives Deliver and oversee implementation programs across: ITOM (Discovery, Service Mapping, Event Management) HR Service Delivery (HRSD) AI & Intelligent Automation Initiatives Digital Workflow Transformation Collaborate with cross‐functional teams to align business ...

Lead strategic workshops, transformation roadmaps, and executive‐level discussions Drive ServiceNow adoption and enterprise transformation initiatives Deliver and oversee implementation programs across: ITOM (Discovery, Service Mapping, Event Management) HR Service Delivery (HRSD) AI & Intelligent Automation Initiatives Digital Workflow Transformation Collaborate with cross‐functional teams to align business ...

Operations Manager, you’ll play a key role in leading the delivery of high-quality onsite and field services across a defined region. You’ll work closely with Team Leaders, service teams, customers and internal stakeholders to make sure our services run smoothly, consistently and to the standards … team of Team Leaders. It would suit someone that is located in or around the Derby area. What you'll do Lead the operational delivery of onsite and field services, ensuring services meet agreed SLAs, KPIs and customer expectations. Manage, coach and support Team Leaders, helping them develop their ...

role in delivering the technology, infrastructure and digital capabilities that enable Gateshead Council, its schools and key partners to operate effectively and innovatively. The service provides strategic leadership, development, implementation and support of ICT solutions, ensuring employees are equipped with the tools and skills needed to work efficiently while … residents and communities. Join us and help defend the digital front line of local government. As Cyber Security Manager, you will lead the delivery of a robust and forward-thinking cyber security service that safeguards Gateshead Council's digital assets, infrastructure and information. You'll manage a team ...

Partners, Inc is seeking an experienced IT Service Manager to lead day-to-day IT support operations across international offices, including London and APAC. This hands-on, technical lead role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across London and the South of England and willing to travel further a field, if required. … operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you’ll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You’ll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

Lead infrastructure and collaboration technology workstreams across complex defence projects. Provide expert-level troubleshooting, fault diagnosis and resolution for telephony and infrastructure services. Ensure service delivery meets demanding SLAs and operational requirements. Work within strict governance, security and change management processes. Contribute to service improvement initiatives, increasing … workstreams using recognised methodologies such as PRINCE2 or PMI . Experience operating within highly regulated, secure environments with robust governance controls. Strong understanding of service management and working to challenging SLA targets Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

equipment. We are seeking a dedicated and skilled engineer to join our team. You will be a key contributor to the safe and effective delivery of our services, taking responsibility for both planned and corrective maintenance across a diverse portfolio of advanced medical imaging and radiotherapy equipment. Helping … standards. Cross departmental support -- Providing secondary engineering support to the Radiotherapy department, assisting with maintenance activities on high precision treatment equipment. Collaborative service delivery -- Working closely with clinical, technical & managerial teams to ensure equipment availability, communicate technical findings clearly, & contribute to a responsive, patient centred service. Continuous improvement ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. Top-tier Oracle … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

781.00 to £87,244.00 dependant on experience| OSHQ Southampton | Hybrid working Who we are We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … assurance across platforms, integrations and systems, Elevate capability by mentoring and inspiring engineers across multiple teams. Working at the intersection of technology, strategy and delivery, you’ll partner with senior leaders, architects and product teams to ensure OS continues to build secure, scalable and future-ready systems. Alongside leading ...

escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server … quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects ...

Change Grow Live is seeking an exceptional Digital Engagement Head of Service to lead our National Digital Engagement Service, shaping digital strategy and service delivery at scale. You will provide strategic leadership and operational oversight, working with senior leaders to embed digital engagement across services ...

relationships with customers and cross-functional stakeholders Identify opportunities for automation and continuous improvement What you'll need Experience working with asset, configuration or service data in an enterprise or managed services environment Strong data analysis, reconciliation and root-cause analysis skills Hands-on ServiceNow experience, ideally CMDB … Flexibility and willingness to travel globally If you're passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we'd love to hear from you. About us Computacenter is a leading independent provider of IT infrastructure services, with about ...