1,001 to 1,025 of 1,804 Service Delivery Jobs

solutions that directly support the success of advanced technology products. This role offers the chance to contribute across the full software development lifecycle, from design and development to integration, delivery, and in-service support. As part of a collaborative Agile team of 5-7 engineers, the successful candidate will work on enhancing product functionality and responding to evolving … testing, integration, and deployment Collaborate within an Agile (Scrum) environment to deliver high-quality, customer-focused solutions Work across a variety of subsystems to gain system-wide knowledge Support service delivery and post-deployment maintenance activities Essential Skills and Experience: Strong background in software engineering with a clear understanding of its broader system impact Proficiency in C++ and More ❯

a Message Broker environment. Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a service delivery environment with good understanding of frameworks and processes. Proven More ❯

focused service. In this leadership position, you will manage a team of principal planning officers handling a wide range of major and complex planning applications. You will oversee the delivery of effective regulatory services relating to major development proposals and other strategic planning applications, ensuring all statutory requirements and best practices are met. Planning Performance Agreements (PPA's) are … central to our delivery of major growth, and you be responsible for managing and developing the process. This is a fantastic opportunity to make a meaningful impact, ensuring our planning services support growth while protecting Buckinghamshire's natural, built, and historic environment. The successful candidate will work closely with the other Major and Area Team Leaders and Major Development … s in which we have established an innovative approach. This role will work collaboratively with the rest of the Development Management to provide strategic direction and vision for the service to all stakeholders. The team also plays a crucial role in planning appeal inquiries and providing expert advice to elected members and committees, ensuring that the planning process is More ❯

social care organizations, and millions of individuals who rely on their life-enhancing technologies. You'll be responsible for creating and implementing comprehensive technical operational strategies that support the delivery of critical healthcare solutions, while building robust infrastructure that enables people to live safely and independently in their own homes. The Global Director of Technical Operations' responsibilities: Developing and … scalable technology infrastructure including cloud instances, data centres, and secure networks supporting critical healthcare services. Managing and optimizing business systems including ERP, CRM, and specialized healthcare applications that support service delivery to vulnerable populations. Leading client systems teams to provide exceptional technical support, ensuring secure and reliable technology solutions for healthcare providers and care organizations. Driving financial management … and professional development across diverse international markets. Managing vendor relationships and strategic partnerships with healthcare technology providers and outsourcing partners. Leading complex technical projects from initiation to completion, ensuring delivery of healthcare solutions within agreed timelines and quality standards. The ideal Global Director of Technical Operations will have experience with the following: Extensive experience (10+ years) in senior technology More ❯

and efficient VPN WAN LAN and wireless networking solutions Support and maintain voice systems including VoIP platforms Collaborate with technical teams and stakeholders on strategic digital transformation projects Ensure service continuity, system resilience, and cyber security best practices Required Skills and Experience Strong practical experience with Cisco technologies in a senior or lead role Deep understanding of network design … and troubleshooting Proficiency in managing LAN WAN and VPN environments Experience with network security including firewalls, intrusion detection and prevention, and mobile device management Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable Technical Knowledge Cisco Catalyst Switches Cisco ASA 5500 and 5500-X Firewalls with FirePOWER services Familiarity … and 6500 to 6800 module ranges Why Apply Join a supportive and forward-thinking IT team driving digital innovation Make a tangible impact on public sector IT infrastructure and service delivery Receive a competitive salary and public sector pension with significant 23.7% employer contribution Hybrid work flexibility supporting work-life balance If you are a Cisco specialist with More ❯

is to make our clients successful on their journey to a sustainable future by using our products and services. This means providing consistent, reliable and high-quality customer project delivery, supporting the customers' internal transformation by operationalising the KONUX system, to activate account upsell dynamics by building qualified and quantified success stories with our customers to drive wider implementation. … As a Customer Success Manager, you will be responsible for supporting customers' projects, from delivery through the entire customer journey. You will be working in a cross-functional key account matrix with account managers, solution engineers, data scientists, and executive sponsors, focusing on long-term transformational partnerships with your customers. You will work remotely but with the ability to … KONUX organisation Ensure all customer requests are appropriately understood, prioritised, and addressed while maintaining sensitivity towards both customer success and impact to KONUX organisation Expand KONUX product footprint and service scope at your customer: Serve as product usage consultant to enable customer to operationalise KONUX solution into their processes therefore create upselling opportunities Become a KONUX product and client More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is … role An Exciting opportunity has come available for a Head of Voice to join the Operations Function at Diligenta. As Head of Voice, you will lead the Voice Customer Service Centre, ensuring the delivery of high-quality customer outcomes across the LBG UK Account in alignment with contractual SLAs and regulatory standards. You will play a key role … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits. What you’ll be doing Ensuring consistent service delivery to meet contractual, regulatory, and legal standards More ❯

and other sites a few days per week, (Bucks, Berks and Hants. Salary: £450 per day (inside IR35) Start: ASAP (once vetting completed) Key Skills: Business Relationship Manager/Service Delivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and Assurance Why Apply: This contract … costs and subsequent lifecycle costs Liaise with Technical Architects to check High Level Design The successful candidate will be able to demonstrate: Essential: 5+ years in ICT management/service delivery/solutions 2+ years in similar role as Business Relationship Manager/ICT Business Partner/ICT Service Manager etc., where you have bridged the gap More ❯

IT, you will be responsible for delivering secure, high-performing IT services that align with the organisation's strategic goals. You'll oversee all aspects of IT operations, project delivery, supplier relationships, and risk management, working collaboratively with key stakeholders across the business. You'll play a critical role in driving continuous improvement, enhancing systems integration, and ensuring operational … resilience through robust cybersecurity and governance practices. The Company The Head of IT will join an established and growing organisation known for its commitment to innovation and service excellence, and will contribute to a supportive team environment, which rewards hard work and innovative thinking. This role is based in Leeds, with hybrid working options available. What's Required? The … ideal candidate for the Head of IT role will have: Significant experience in a strategic IT leadership role Proven success managing end-to-end IT portfolios, including infrastructure, applications, service delivery, data systems, and digital initiatives A strong understanding of cybersecurity, compliance, and risk management Excellent stakeholder management and communication skills Relevant certifications in IT and project management More ❯

the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯

the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯

the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯

the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯

has a starting salary of £45,680 per annum, for working 36 hours per week. We are excited to be recruiting a skilled and highly motivated Unit4 Support and Service Improvement Agent.?You will join our dynamic MySurrey Service Improvement team and leverage your knowledge in HR or Payroll processes with Unit4 or Agresso, to ensure the seamless … in Woodhatch, Reigate but we promote a hybrid approach to working. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and … plus 1 team volunteering day per year Learning and development hub About the Team Surrey County Council have implemented Unit4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and implementing required integrations More ❯

days left to apply) job requisition id We are seeking a skilled SAP FICO Functional Consultant to provide support for an external customer, focusing on project delivery and business-as-usual (BAU) support on an SAP ECC6.0 (ERP) system. Experience is SAP MM (Materials Management) and/or SRM (Supplier Relationship Management) is desirable but not essential. Job title … SAP FICO Consultant Job Description: Role Overview: We are seeking a skilled SAP FICO Functional Consultant to provide support for an external customer, focusing on project delivery and business-as-usual (BAU) support on an SAP ECC6.0 (ERP) system. What you will be doing: Provide expertise on SAP best practice processes to ensure the effective performance of the business … Strong analytical and problem-solving skills, with the ability to identify issues and provide solutions. Proficiency in the MS Office toolset. Experience in mentoring junior consultants. Capita Technical Operations Delivery is a global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the More ❯

requirements This role is based in Redhill, we have full and part time options available, with a fixed base location with an expectation that you will travel as Operational delivery requires to other offices within the Region (North Kent) (you will receive travel allowance at the relevant financial year rate and terms of contract). This role will require … full time 37-hour week will consist of 4 days at 9.25 hours per day and must include one weekend day and remaining days to be discussed as operational delivery requires. Please note: Candidatesmusthold a full UK Manual Driving Licence when applying for this role, thisis a mandatory technical requirement in order to carry out this role. We cannot … a Community Payback Supervisor, please clickhere Overview of the job This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all More ❯

globally distributed operations. We are driving an exciting technological transformation of their IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI is looking for an experienced, innovative, and motivated IT Systems Engineering Manager to support the mission objectives and needs of … SITE III CIO Information Services (CIS) contract. Responsibilities: Manages team(s) of engineers and specialists to coordinate development and execution of customer-centric, enterprise-wide approaches to drive approved service quality and interoperability across strategic goals and efficiency requirements and initiatives Responsible for team compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions Ensures high-quality delivery through collaborative customer and team processes, reviews, and demonstrations Fosters open communication and collaboration to all levels of team structure; measures effectiveness using detailed performance metrics where practical Champions IT/IM service delivery standards and values across the enterprise Oversees quantifiable Continual Service More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the IT … managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the IT … managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination of marketing More ❯

Voice Salary: From £65,000-£80,000 per year Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home … role An Exciting opportunity has come available for a Head of Voice to join the Operations Function at Diligenta. As Head of Voice, you will lead the Voice Customer Service Centre, ensuring the delivery of high-quality customer outcomes across the LBG UK Account in alignment with contractual SLAs and regulatory standards. You will play a key role … policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection Apply to find out about our other benefits. What you'll be doing Ensuring consistent service delivery to meet contractual, regulatory, and legal standards More ❯

Executive Cost Manager, you'll provide strategic cost leadership across multiple complex infrastructure projects, from early-stage cost advice through to final account. You'll be responsible for overseeing service delivery, mentoring internal teams, and acting as a trusted commercial advisor to clients. This role is ideal for a seasoned professional with proven consultancy experience in large-scale … excellent opportunity for a commercially driven professional with a collaborative mindset and strong technical grounding to influence major construction outcomes. Key Responsibilities Include: - Lead the commercial and cost management delivery on major infrastructure projects. - Manage and coordinate internal teams, ensuring high-quality service delivery across all project stages. - Build, grow, and maintain strong client relationships, acting as More ❯

looking to grow their career in commercial operations or vendor management. What You’ll Be Doing Support the coordination of a portfolio of vendors, helping to track performance and service delivery. Assist in gathering and analysing data to ensure services are cost-effective and aligned with business needs. Help prepare reports and dashboards to monitor vendor KPIs and service … general PC skills, with the ability to analyse and present data clearly. Good communication skills and a proactive approach to problem-solving. A keen interest in telecoms, technology, or service delivery environments. Ability to work collaboratively in a team and manage multiple tasks effectively. What’s in It for You? A 26-week contract with potential for extension. More ❯

both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role This role oversees the planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with … inspections, and provide technical advice while supporting the team's development and contributing to asset management. Covering the Edinburgh region, you will be responsible for the effective and efficient delivery of the groups repairs, maintenance and capital component upgrade work. You will take an active role around responsibility with CDM and H&S Management. You will oversee contractor performance … delivering customer-focused services with a focus on continuous improvement. Extensive experience coordinating and supervising work on both domestic and commercial properties. Strong background in managing contractor to ensure service delivery, handle change, and support team development. A driving license and access to your own vehicle is mandatory for this role. More about you You bring strong experience More ❯

at Zopa, so join us, and make it count.Want to see us in action? Follow us on Join Us! If you're eager to learn, provide top-notch customer service, and play a vital role in enhancing the employee experience at Zopa, apply now to join our People Operations team. As ourPeople Operations Coordinator, you will be a key … member of the People Operations team, supporting day-to-day HR activities and delivering excellent service to our employees. You'll collaborate closely with the People Operations team to ensure efficient operations, helping to foster an environment of engagement, compliance, and employee satisfaction. This role will be ideal for someone passionate about HR, customer service, and organizational efficiency. … You'll be provided full training and the opportunity to build a strong foundation in HR Operations & Technology. A day in the life: Customer Service & Ticketing : Serve as the first point of contact for employee inquiries, ensuring timely, friendly, and effective responses. Use a ticketing system to manage and resolve queries related to HR operations, policies, and systems. Administrative More ❯

development, new core system, cyber strategy, and infrastructure. Coordinate timelines, agendas, action tracking, and department-wide processes. Project and Risk Management Lead and support IT projects from initiation to delivery, ensuring successful execution and stakeholder engagement. Support the management of the IT department’s risk register and coordinate internal audits and post-audits. Assist with the renewal of cyber … Team, MRCF, Risk and Audit Committees,and the Board. Provide data analytics and performance reporting on department projects and initiatives. Monitor KPIs and contribute to continuous improvement in IT service delivery and governance. Vendor and Budget Management Assist in managing software vendors, contract negotiations, and service delivery. Support budget planning, forecasting, and monitoring across IT initiatives. Policy More ❯