1,026 to 1,050 of 1,794 Service Delivery Jobs

IT Support Manager - £40,000 - MSP - Gillingham We are recruiting for an IT Support Manager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery … and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and More ❯

our Patient Administration System across the hospital and wider outpatient diagnostic centres. You will be responsible for defining the product vision, managing the product backlog, and ensuring the successful delivery of features that meet our customers’ and clinicians needs. Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and … Qualifications needed for this role You will have experience and be well versed in healthcare technology Desirable degree educated or equivalent High standard of presentation skills including creation and delivery Experience of delivering clinical and operational services Desired experience of healthcare industry, On-site and remote services and understanding of current policies and procedures (including CQC) Experience of managing … complex multi-functional service delivery operations. Experience of working with complex systems & processes & an ability to simplify these Technical Skills Required: Agile Methodologies: Strong understanding of Agile frameworks such as Scrum and Kanban, and experience with Agile tools like Jira or Trello. Software Development Lifecycle (SDLC): Knowledge of the SDLC and experience working closely with development teams to More ❯

document changes in requirements, building a prioritised backlog of features, and work with the architects and developers to deliver those changes into Production. They will also work with the Service Delivery team on incident and problem resolution, ensuring a service that is Fit for Purpose and meeting the needs of the business. Role Responsibilities: Provide functional expertise … Production. Ensure the applications comply with all external requirements, including privacy regulations and security standards. Monitor KPIs and use data to measure the success of the product. Support the Service Delivery team in managing incidents and problems to resolution to ensure minimal impact to the business. Analyse incidents, identify trends and proactively work to reduce recurrence. Key Skills More ❯

will be: Size, prioritise and update items in the backlog Contribute to one, three and five year plans for on-going development Liaise with suppliers on application roadmaps and delivery timelines Support the applications development, maintenance and delivery Capture change and new requirements across the broad estate Ensure planned config changes run to improve user experience Be an … and understanding of applications (wide range, MS, Oracle) Able to troubleshoot and support complex integrated systems Analyse and prioritise conflicting demands and provide a collaborative approach to design and service delivery. Excellent communication and interpersonal skills, with staff at all levels. SME in the resolution of complex Infrastructure issues. Understanding of data governance and cyber security principles Whilst a More ❯

stakeholder approvals, driving cost and risk models and customer presentations finalising with contract schedule revision, negotiations and handover to delivery. The Lead Deal Architect will design outsourcing and managed service solutions that enable Getronics to drive growth by winning new business and retaining existing customers through renewals. The Lead Deal Architect will therefore be an integral part of the … Business Development function. The ideal candidate will have spent 8+ years plus as a Service, Deal and/or Solution Architect and currently be working in a Pre-Sales role working on multi-discipline managed services and outsourcing opportunities. The candidate will be able to take a set of Business Requirements (typically from RFI/RFP) from a client … internally for approval prior to client presentations. The ideal candidate will have experience of and a good in-depth understanding of all aspects of ICT managed solutions including technology, service delivery and commercial architecture of medium to large IT outsourcing deals. In addition, a good working knowledge of how solutions are delivered though different models, such as onshore More ❯

an Electronic Medical Records across the hospital and wider outpatient diagnostic centres. You will be responsible for defining the product vision, managing the product backlog, and ensuring the successful delivery of features that meet our customers’ and clinicians needs. Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and … Qualifications needed for this role You will have experience and be well versed in healthcare technology Desirable degree educated or equivalent High standard of presentation skills including creation and delivery Experience of delivering clinical and operational services Desired experience of healthcare industry, On-site and remote services and understanding of current policies and procedures (including CQC) Experience of managing … complex multi-functional service delivery operations. Experience of working with complex systems & processes & an ability to simplify these Technical Skills Required: Agile Methodologies: Strong understanding of Agile frameworks such as Scrum and Kanban, and experience with Agile tools like Jira or Trello. Software Development Lifecycle (SDLC): Knowledge of the SDLC and experience working closely with development teams to More ❯

for assigned customer accounts. Develop and maintain strong working relationships with federal end users, stakeholders, and internal technical teams. Capture, clarify, and communicate customer requirements to engineering, architecture, and service delivery teams. Track and ensure resolution of customer issues, proactively identify improvement areas, and manage expectations. Support regular status reporting, service reviews, and customer success metrics. Advocate … computing environment with services ranging from data transfers to storage solutions, to high performance computing. Serve as the primary point of contact between assigned account holders and the technical delivery teams (including architecture, storage, operations and maintenance). Be leveraging executive communication skills with a strong IT background to engage and synchronize multiple stakeholders. Translate customer needs into actionable More ❯

documentation, user training, and post-implementation support Troubleshoot system challenges and resolve operational issues effectively Collaborate with cross-functional teams including sales, operations, and software development Provide input into service delivery improvements and support proposal development Mentor junior consultants and contribute to internal consulting frameworks Candidate Requirements: Minimum 5 years' experience in the packaging or manufacturing sectors, ideally … in the fast-evolving manufacturing and packaging sectors Engage with UK and European clients to drive operational transformation Join a dynamic consultancy with a strong reputation in enterprise software delivery Progress into senior consulting or leadership roles within a supportive environment This is a high-visibility opportunity for ERP consultants with sector-specific expertise to join a respected team More ❯

is responsible for overseeing the firm's day-to-day operational functions, leading the Finance, Facilities/Operations, Risk & Compliance, Change Management, IT, and Data teams to ensure efficient service delivery, drive continuous improvement, and support the firm's strategic goals and leading position in the UK legal market. The successful candidate will be degree educated or equivalent. More ❯

an Electronic Medical Records across the hospital and wider outpatient diagnostic centres. You will be responsible for defining the product vision, managing the product backlog, and ensuring the successful delivery of features that meet our customers' and clinicians needs. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and … Qualifications needed for this role You will have experience and be well versed in healthcare technology Desirable degree educated or equivalent High standard of presentation skills including creation and delivery Experience of delivering clinical and operational services Desired experience of healthcare industry, On-site and remote services and understanding of current policies and procedures (including CQC) Experience of managing … complex multi-functional service delivery operations. Experience of working with complex systems & processes & an ability to simplify these Technical Skills Required: Agile Methodologies:Strong understanding of Agile frameworks such as Scrum and Kanban, and experience with Agile tools like Jira or Trello. Software Development Lifecycle (SDLC):Knowledge of the SDLC and experience working closely with development teams to More ❯

documentation, user training, and post-implementation support Troubleshoot system challenges and resolve operational issues effectively Collaborate with cross-functional teams including sales, operations, and software development Provide input into service delivery improvements and support proposal development Mentor junior consultants and contribute to internal consulting frameworks Candidate Requirements: Minimum 5 years’ experience in the packaging or manufacturing sectors, ideally … in the fast-evolving manufacturing and packaging sectors Engage with UK and European clients to drive operational transformation Join a dynamic consultancy with a strong reputation in enterprise software delivery Progress into senior consulting or leadership roles within a supportive environment This is a high-visibility opportunity for ERP consultants with sector-specific expertise to join a respected team More ❯

for assigned customer accounts. Develop and maintain strong working relationships with federal end users, stakeholders, and internal technical teams. Capture, clarify, and communicate customer requirements to engineering, architecture, and service delivery teams. Track and ensure resolution of customer issues, proactively identify improvement areas, and manage expectations. Support regular status reporting, service reviews, and customer success metrics. Advocate … computing environment with services ranging from data transfers to storage solutions, to high performance computing. Serve as the primary point of contact between assigned account holders and the technical delivery teams (including architecture, storage, operations and maintenance). Be leveraging executive communication skills with a strong IT background to engage and synchronize multiple stakeholders. Translate customer needs into actionable More ❯

deploy, and maintain Ceph distributed storage clusters to provide scalable, resilient software defined storage solutions. Develop and maintain webhook integrations between automation systems and web applications to enable seamless service delivery and dynamic environment provisioning. Build and deploy infrastructure as code solutions that support the delivery of hands-on cybersecurity training scenarios and laboratory exercises within the … maintain the integrity of training environments and protect sensitive data. Support the testing and validation of new infrastructure deployments and automation processes to ensure reliability and consistency across training delivery platforms. Participate in capacity planning activities to ensure infrastructure systems can accommodate current and future training program requirements. Provide technical support for infrastructure-related issues that impact training operations More ❯

dashboards using Power BI and Business Objects Collaborate with HR and business stakeholders to understand reporting needs and deliver insights Configure and customise ServiceNow HR workflows, case management, and service portals Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off Manage system access controls and ensure data security in line with company standards Troubleshoot … with strong project coordination skills Deliver training and communications on system changes to users across the business Contribute to the ongoing improvement of data quality, system efficiency, and HR service delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on More ❯

deliver short-term, non-medical counseling and promote behavioral wellness across the school community. What You'll Do Provide in-person, solution-focused counseling to children of active-duty service members Conduct individual, group, and classroom-based behavioral health support Consult with parents, teachers, and school staff on behavioral issues and student well-being Facilitate training and wellness presentations … on stress, transitions, grief, and resilience Support youth programs, summer camps, and other on-demand assignments as needed Collaborate with school officials and military leadership to ensure service delivery aligns with program goals and community needs Maintain compliance with DoD standards and school policies while upholding strict confidentiality Schedule & Site Details Onsite at a K-12 school near … Familiarity with school systems and educational frameworks Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) Why Join Blue Rose? Work at the intersection of behavioral health, education, and national service Support children and families navigating unique challenges tied to military life Join a collaborative, mission-driven team committed to excellence Engage in meaningful, school-based clinical work without the More ❯

European Information Technology has been in the retail environment for over 15 years and has a vast portfolio of clients we work with. Our aim is to provide a service to customers meeting their IT needs generally, but also including Installation of network infrastructure, Point of Sale rollouts, Maintenance, Chip & PIN deployments, WiFi and IT procurement. About the Role … you are working in accordance with Health & Safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update stock system and keep accurate at all times Boxing & labelling of equipment Logging equipment into the … stock management system Moving and managing of stock items Picking and labelling of stock Dispatching stock Loading and unloading of delivery vehicles Counting of stock for stock checks You'll have Picking experience, used to working in warehouse environment Experience working within a technology environment an advantage although full training given Health and safety savvy and able to use More ❯

desktop technologies in a distributed, Cloud First environment. The post holder will lead vulnerability and patch management, build and deploy software packages to workstations, resolve complex IT incidents, fulfill service requests, deliver technical work packages, automate and optimize support practices, and provide exceptional service delivery and user experiences. We require an individual with significant technical experience supporting … Microsoft and Cloud technologies within a 2nd or 3rd line (or 2.5 line) role, in a customer-service focused environment, ideally from a pensions, asset management, or investment background. You should have experience providing technical support for solutions across PPF's IT products and services portfolio. Proficiency in EUC support and maintenance covering Azure, M365, Teams, Endpoint Manager, PowerShell More ❯

Founded in Nottingham in 2001, our journey began with a clear goal: to establish a best in class communications service for businesses. With over 20 years of achievements in the communications industry, we have flourished and evolved under the guidance of Private Equity ownership. Today, we proudly operate in 9 countries, including the UK, France, Spain, Italy, Romania, Germany … at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. … to managing incidents. Reporting: Generate regular reports on incident and change management trends, outcomes of RCAs, and action statuses. Compliance: Ensure compliance with regulatory requirements and policies across all Service Management processes. On-Call Escalation Management: Engage in the out-of-hours Escalation Manager rota, providing leadership and decisive decision-making support in critical scenarios alongside other managers. The More ❯

alarm, special hazard systems, kitchen hoods and preaction systems. Independently diagnose and resolve complex technical issues in sprinkler systems to ensure optimal performance. Manage and maintain detailed records of service activities, including detailed reports, system analyses, and recommendations for improvements. Supervise and mentor junior technicians, providing guidance, training, and support in executing service tasks. Participate in project planning … system design, and implementation efforts to enhance sprinkler systems functionality. Collaborate with colleagues and stakeholders to deliver seamless service, address system deficiencies, and optimize performance. Stay informed about industry trends, technology advancements, and regulatory changes to uphold compliance and industry standards. Demonstrate a commitment to safety, quality service delivery, and customer satisfaction in all service activities. … building owners, building managers, and other customer representatives; Read and interpret wiring diagrams, work orders, schematics, blueprints, and specifications. Maintain truck inventory; Be on rotation to respond to afterhours service calls as scheduled by supervisor; Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MCDean. Conduct sprinkler system survey More ❯

strong background in IT enterprise operations, multi-cloud architecture, and infrastructure project execution to support critical federal government initiatives. If you're passionate about cybersecurity, operational excellence, and public service, and thrive in a mission-driven, high-impact technical environment-this opportunity is for you. RESPONSIBILITIES Oversee daily operations of enterprise-level IT systems including networks, servers, virtualized infrastructure … proven experience in Multi-Cloud Environments (AWS, GCP, OCI, Azure) Experience leading NOC/SOC functions and ensuring operational excellence Strong knowledge of virtualization, enterprise networking, and ITIL-based service delivery Experience managing cloud migrations and hybrid infrastructure at scale Proven ability to manage teams and complex technical projects Excellent communication, stakeholder engagement, and documentation skills Must obtain More ❯

client interaction, adeptly transforming unclear requirements and challenges into well-defined, sustainable solutions through close collaboration with Product and Engineering teams. This role sits at the crossroads of customer delivery, product development, and engineering, offering a wide range of experiences and allowing you to engage both your analytical and creative skills. Responsibilities: Implement end-to-end data integrations, syncing … and SDKs to ensure customers are equipped for long-term success Work with engineers and operations to address any technical challenges customers may face, resolving technical issues that affect service delivery Take responsibility for the technical experience of customers throughout their engagement. Collaborate with account executives and product managers to identify specific customer feature requests Gain technical expertise More ❯

instrumental in driving operational excellence, enabling growth, and delivering exceptional customer experiences. This role is a unique opportunity to influence outcomes at scale - leading initiatives that span customer success, service operations, escalations, commercial growth enablement, and operational maturity. You'll work across functions, challenge the status quo, and ensure our most valuable customers realise rapid and enduring value from … their investment in OneAdvanced. What You Will Do Operational Excellence & Customer Experience Lead and continuously evolve customer operations to ensure scalable, efficient, and high-quality service delivery across the Accelerator portfolio. Define and implement metrics-driven processes that elevate customer satisfaction, reduce friction, and ensure consistency across every customer touchpoint. Act as the senior escalation point for major … Revenue Retention (NRR) and EBITDA through streamlined processes and cross-functional alignment. Track and optimise SaaS ARR realisation from contract signature to revenue, working across Professional Services, Finance, and Delivery to reduce backlog and accelerate time to value. Support the sales and account management teams by monitoring cross-sell initiatives (e.g. Supercharge and Expand products), providing data-led insights More ❯

Digital Modernization Sector at Leidosis seeking a Network Engineer (Campus Area Network/Local Area Network (CAN/LAN to support our global enterprise networks. The CAN/LAN service network architecture provides solutions for modernizing network components while supporting service delivery for customer requirements in a mission-focused operational enterprise. Our team is completely replacing a … providing design, engineering, and transition for a wide range of customer network requirements. This is a unique and rare opportunity to build and transition critical operations to a modern service provider network architecture. The job duties of the Network Engineer (CAN/LAN) are as follows: Interpret customer requirements and apply standard design approaches for service delivery. Fully More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯