1,026 to 1,050 of 1,904 Service Delivery Jobs

collaborate effectively with peers in the Insights communityIdentify research process improvements or develop new processes that help the team and BTI provide excellent service deliveryBe a mentor and a coach by supporting more junior team membersBe client-centric while actively seeking to help clients engage regularly and often with ...

collaborate effectively with peers in the Insights communityIdentify research process improvements or develop new processes that help the team and BTI provide excellent service deliveryBe a mentor and a coach by supporting more junior team membersBe client-centric while actively seeking to help clients engage regularly and often with ...

collaborate effectively with peers in the Insights communityIdentify research process improvements or develop new processes that help the team and BTI provide excellent service deliveryBe a mentor and a coach by supporting more junior team membersBe client-centric while actively seeking to help clients engage regularly and often with ...

have access to a range of employee benefits. Read more about these here.About The RoleThis is an exciting opportunity to join the Traffic & Capital Delivery Team as the Team Leader - Road Network Management.In this role, you will lead the team responsible for delivering the Council's statutory functions relating … management of non-statutory traffic management matters. The role combines office-based responsibilities with site visits, as required to support service delivery and operational needs.About The Team You’ll Be Working InYou will join the Traffic & Capital Delivery Team as the Team Leader – Traffic Network Management. ...

party cyber risk, security awareness, policy ownership and cyber assurance across on-premises, cloud and supplier-hosted services. Responsibilities Cyber Security Strategy & Governance: Own delivery of the Cyber Security strategy, maintain a clear cyber roadmap, control improvement plan and reporting cadence aligned to business priorities, regulatory expectations and risk … appetite Security Operations & Threat Defence: Lead operational cyber defence across SIEM, endpoint protection, identity controls, email security, cloud security, vulnerability tooling and managed security service providers. Improve detection coverage, alert quality, escalation paths and response times Cyber Incident Response: Own cyber incident response playbooks and readiness for realistic scenarios ...

support, alongside monitoring system performance, data quality and business continuity arrangements. The role will involve working closely with suppliers to manage incidents, updates and service improvements, supporting training and documentation, and acting as an escalation point for complex technical issues. The successful candidate will contribute to service development … interfaces where required, participate in change control and risk management processes, and work collaboratively with colleagues across Pathology and Digital to ensure the effective delivery of safe and efficient services. As part of a small team, the postholder will also contribute to the provision of 24/7 support ...

until the end of the financial year) Clearance: Active SC required The Principal Enterprise Architect will lead the architecture for the client, ensuring the service is secure, scalable, user-centred and aligned to client's regulatory, data and digital transformation needs. Senior enterprise architecture experience across digital, data … technology services. Strong understanding of digital government service delivery, user-centred design, accessibility and assurance. Experience designing or assuring complex, regulated, data-rich services. Practical knowledge of cloud architecture, preferably Microsoft Azure, integration, identity, security and operational resilience. Ability to create clear architecture roadmaps, models, standards and decision ...

savings. The role will also support customer governance and monitoring activities to ensure customer-centric practices remain aligned with organisational objectives, regulatory expectations, and service standards. Additionally, the role will support marketing initiatives through brand-building activities, including Above the Line (ATL) marketing (such as website, social media … responsibility of the role is the analysis and interpretation of customer feedback, customer journey metrics, and satisfaction measures to generate actionable insights that enhance service delivery, improve customer satisfaction scores, and foster a culture of continuous customer experience improvement. Customer Satisfaction Measurement and Insights: Support the design, implementation ...

Purpose:The Solution Design Engineer is responsible for the development, governance and delivery of innovative healthcare technology solutions across customer accounts, healthcare construction projects and digital transformation programmes. This role plays a pivotal part in ensuring the successful design, implementation and ongoing evolution of integrated technology solutions that support … improve operational efficiency.This is an exciting opportunity for a technically skilled professional with experience in healthcare technology, construction project environments and digital design delivery to help shape the future of connected healthcare solutionsA key aspect of the role is leading and developing Ascom UK's BIM strategy, promoting best ...

Trainee Information System (TIS) Principal Developer role presents an exciting opportunity to be part of service that is delivering positive change to our users and stakeholders. We are a multi‐disciplinary agile team that develops and maintains digital products and services aimed at supporting and improving Postgraduate Medical … have 11 vacancies. You will work closely with the product managers and lead developers in TIS and with linked services, such as our recruitment service that requires strategic technical input and assurance. TIS is a national team and although we have two “hubs” in London and Manchester ...

management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing … plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency Foster a proactive, service-oriented culture within the IT function Financial & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier ...

People function and enterprise technology, ensuring technology choices improve experience, efficiency, and adoption. Drive operational excellence and identify where AI can improve People service delivery, manager enablement, colleague experience, and process quality. Own or support implementation of priority People programmes such as chat agents, global time tracking … consistency across Hiscox. Apply policy, process, judgement, and governance consistently while balancing employee and business needs. Use insight and feedback to improve People processes, service quality, and decision-making. Resolve queries and coordinate activity in line with policy, service standards, and business expectations. Role Scope Solves complex problems ...

e.g. Zscaler, Netskope, paloalto, Broadcom ProxySG etcDrives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … operational stability of software applications and systemsOwn the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams.Define and operationalize standards, reference architectures, and reusable engineering patterns ...

escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience · Proven experience in a senior 3rd/4th Line Infrastructure Support role. · Strong troubleshooting skills across enterprise infrastructure technologies. · Linux … sales, solution design and technical scoping. · RFP/RFT responses and quotation design. · Cloud migration projects, including Microsoft 365 and SharePoint. · AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. · Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement · Deliver high-quality technical support across ...

neededAdd value to each and every interaction with the client.Nurture relationships to gain a deep understanding of the client's needs, work with IT delivery, operations and product teams to tailor our delivery to meet those needs. Providing detailed and precise feedback to internal teams to support continuous … deep understanding of each customer’s needs to ensure their critical success factors are metCollaborate with internal stakeholders that impact on account performance (e.g. Service Delivery, Product) to ensure optimal performance and continuous improvementAction plan to correct underperformance or implement changes that drive improvementsIdentify process or performance improvement ...

complex customer network environments.Leverage innovative technology to solve real-world business problems and deliver scalable, robust services.Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platformsAnalyze and monitor network performance providing impactful options for optimization, efficiency and capability improvements.Support … problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of data centre technologies.Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices..Provide critical feedback to Engineering and Product organizations to influence future product roadmaps.Minimum QualificationsBachelor's degree in Computer Science ...

complex customer network environments.Leverage innovative technology to solve real-world business problems and deliver scalable, robust services.Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platformsAnalyze and monitor network performance providing impactful options for optimization, efficiency and capability improvements.Support … problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of data centre technologies.Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices..Provide critical feedback to Engineering and Product organizations to influence future product roadmaps.Minimum QualificationsBachelor's degree in Computer Science ...

software platform.• Managing the process of on-boarding new clients• Executing business analysis and specification of non-standard customer requirements and managing expectations for delivery• Owning the analysis, specification and delivery of customer requested features which are not part of the standard product offering• Close liaison with … promotion quickly in several directions.My client is based in Central LondonMarket reference Data, analyst, regulatory, reporting, FACTA, Dodd Frank, MiFID, MiFID2, Compliance, Trade Reporting, Service Delivery, EMIR ...

senior technical lead to our talented technical teams, and a trusted advisor to our clients. You will own the technical design and delivery for our cloud managed services, transforming critical IT infrastructures and solving complex challenges. This role spans detailed technical solution definition and high-quality service delivery ...

more core aspects of IT, including Enterprise Architecture, IT Operating Model, IT Strategy and Governance, Systems Integration and Application Development, IT Service Delivery, IT Infrastructure, IT Financials and Data.Excellent problem-solving skills.Programme and Project Management expertise with demonstrable experience in managing and being responsible for the delivery ...

services, you'll be expected to embrace AI-enabled ways of working, using approved AI and automation tools to enhance productivity, accelerate analysis, improve delivery quality and support better client outcomes, while always applying human judgement and responsible AI practices. You'll also help clients identify opportunities to embed … enabled capabilities into programme delivery and future operating models where appropriate, supporting innovation while maintaining robust governance and oversight.What You’ll DoLead complex WAM transformation initiatives spanning Front, Middle and Back Office, coordinating business, operations, technology and change teams to deliver successful outcomes.Drive Operational Excellence initiatives, identifying opportunities ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across our technology … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.Job purpose To develop and maintain complex data systems that support the Bank's operations and reporting needs, ensuring they … pipeline development knowledge, must include substantial PySpark experience Demonstrable DevOps and DataOps experience with an understanding of best practices for engineering, test and ongoing service delivery An understanding of Infrastructure as Code concepts (Demonstrable Terraform experience a plus) Demonstrable experience of Data Pipeline testing, including automated testing, data ...

emerging technologies across MMS by building cross-functional strategies that improve operational efficiency, quality, and business outcomes. This role will partner closely with operational service line leaders to identify opportunities for AI adoption, drive organizational change, and implement innovative technology solutions while ensuring appropriate governance and regulatory compliance. Core … Responsibilities Technology Innovation: Drive the evaluation, development, and implementation of AI, machine learning, automation, and emerging technologies to improve operational efficiency, service delivery, and innovation across all MMS service lines. Process and Automation Efficiency: Focus on efficiency and quality gains through process optimization and automation (e.g., cost ...