1,076 to 1,100 of 1,942 Service Delivery Jobs

Technical Support Agent (L2)

Location
United Kingdom
wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type of communications data. This includes many common platforms such as phone email, SMS, phone calls, Microsoft Teams … Escalate unresolved or highly complex issues to Level 3 support or product teams, ensuring all relevant details are captured. Work collaboratively with the Customer Service Team to ensure seamless resolution of customer concerns. Team Collaboration & Knowledge Sharing Actively participate in team meetings, training sessions, and technical discussions to enhance ...

Vice President Professional Services

Location
United Kingdom
sustainable growth. You'll have real influence over strategic decisions, the opportunity to build and lead high-performing teams, and the mandate to transform service delivery and drive continuous improvement, all backed by the stability and long-term vision of Harris and Constellation Software. Working closely with executive … software implementations into the NHS with strong governance and quality* Forecast revenue accurately and protect margin through scoping and change control* Build efficient, repeatable delivery processes and embed AI and tooling to improve productivity* Ensure compliance with ISO 9001, 27001, 42001, 13485 and medical device regulations ...

Aerospace Service Desk QA Engineer - Process Excellence

Location
England, United Kingdom
Matchtech Group is recruiting a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery within a technology-driven aerospace environment. The role focuses on quality assurance, process compliance and enhancement of service desk performance, working … across technical, operational and business teams to drive improvements and maintain service standards and documentation. #J-18808-Ljbffr ...

IT Systems Administrator

Hiring Organisation
ComTec Solutions
Location
Hartford, Connecticut, United States
Employment Type
Permanent
Salary
USD Annual
software and cyber security vendors to troubleshoot, repair, and automate Monthly network health analysis and reporting for managed services clients Continual improvement of managed service alerting systems and proactive automation Contribute to team goals with regards to SLA requirements, case resolution, and customer satisfaction Participate in emergency on call … recovery solutions. Ability to investigate backup failures, perform restores, and validate backup integrity. Familiarity with NAS, SAN, and network-attached storage solutions. MSP Tools & Service Delivery Experience working with Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platforms. Familiarity with tools such as Autotask ...

IT Systems Administrator - $34 - $40 Hourly Wage

Hiring Organisation
ComTec Solutions
Location
Hartford, Connecticut, United States
Employment Type
Permanent
Salary
USD 40 Hourly
software and cyber security vendors to troubleshoot, repair, and automate Monthly network health analysis and reporting for managed services clients Continual improvement of managed service alerting systems and proactive automation Contribute to team goals with regards to SLA requirements, case resolution, and customer satisfaction Participate in emergency on call … recovery solutions. Ability to investigate backup failures, perform restores, and validate backup integrity. Familiarity with NAS, SAN, and network-attached storage solutions. MSP Tools & Service Delivery Experience working with Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platforms. Familiarity with tools such as Autotask ...

IT Services Manager — Lead Service Delivery & Improvement

Location
Leeds, England, United Kingdom
Leeds is hiring an experienced IT Services Manager for a permanent, hybrid role based in our Leeds office. You will govern the delivery and continual improvement of IT services across the organisation, ensuring they are reliable, secure, cost-efficient, and aligned with business requirements while maintaining high levels ...

2nd/3rd Line Support Engineer

Location
Greater London, England, United Kingdom
Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd/3rd line role within ...

Infrastructure Technology Relationship Manager

Location
Greater London, England, United Kingdom
component deployment across technology teams, supporting new Portfolio Manager onboarding and ongoing requirements• Create and maintain prioritized work plans, aligning customer needs, dependencies, and delivery expectations• Drive programs to upgrade and modernize customer technology environments• Provide customer-focused feedback to platform teams to improve infrastructure products and services• Travel … Millennium offices across Europe, Miami, and New York to support engagement and deliveryWhat You Bring• At least four years of infrastructure project or service delivery experience in financial services; experience within a large, global organization is strongly preferred• Proven ability to manage multiple cross-team deliveries through completion ...

IT Support Engineer - Swindon area

Hiring Organisation
Odevo UK
Location
Channel Isles, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role … Your responsibilities will include: - Resolving hardware, software and connectivity issues remotely and on site. - Managing support requests through telephone, email, Teams and Freshservice, meeting service levels and escalating where needed. - Administering Microsoft 365 and Active Directory accounts and permissions. - Configuring and deploying laptops, desktops, mobile devices and peripherals. - Supporting ...

IT Support Engineer - Bristol/Surrounding areas

Hiring Organisation
Odevo UK
Location
Channel Isles, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role … Your responsibilities will include: - Resolving hardware, software and connectivity issues remotely and on site. - Managing support requests through telephone, email, Teams and Freshservice, meeting service levels and escalating where needed. - Administering Microsoft 365 and Active Directory accounts and permissions. - Configuring and deploying laptops, desktops, mobile devices and peripherals. - Supporting ...

IT Support Engineer - Glasgow

Hiring Organisation
Odevo UK
Location
Channel Isles, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
months - FTC) Odevo UK | Hybrid | Competitive Salary + benefits Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role … Your responsibilities will include: - Resolving hardware, software and connectivity issues remotely and on site. - Managing support requests through telephone, email, Teams and Freshservice, meeting service levels and escalating where needed. - Administering Microsoft 365 and Active Directory accounts and permissions. - Configuring and deploying laptops, desktops, mobile devices and peripherals. - Supporting ...

IT Operations Leader: Multi-Site & Service Delivery

Location
Swindon, England, United Kingdom
Manager to lead the operational IT teams across head office, showrooms and depots. The role combines people leadership with hands-on governance of IT service and business applications in a hybrid setup, with in-person Tuesdays and Thursdays from Swindon. You will own IT service management, site networking ...

BMS Service Technician

Location
Sunbury-on-Thames, England, United Kingdom
OpenBlue platform, we help customers reduce energy consumption, improve performance and create smarter, more sustainable environments. We're looking for an experienced BMS Service Engineer to join our growing team. This field-based role offers the opportunity to work across a diverse customer portfolio while supporting critical building control … systems and developing your career with a global leader in smart building technology. The Role As a BMS Service Engineer, you'll be the trusted technical expert for our customers, delivering service excellence and ensuring systems operate at peak performance. Working independently and as part of a wider ...

3rd Line Support Analyst

Hiring Organisation
ECS Resource Group Ltd
Location
Solihull, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£35000 - £37500/annum
line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 - 4days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

BMS Service Engineer

Location
Bellshill, Scotland, United Kingdom
OpenBlue platform, we help customers reduce energy consumption, improve performance and create smarter, more sustainable environments. We're looking for an experienced BMS Service Engineer to join our growing team. This field-based role offers the opportunity to work across a diverse customer portfolio while supporting critical building control … systems and developing your career with a global leader in smart building technology. The Role As a BMS Service Engineer, you'll be the trusted technical expert for our customers, delivering service excellence and ensuring systems operate at peak performance. Working independently and as part of a wider ...

Director of AI and Data

Location
Greater London, England, United Kingdom
Services/Fiduciary arm, is looking for a talented senior AI and data leader with proven experience in AI and data strategy, transformation and delivery – preferably from a legal or professional services (Big Four) background. The Director of AI & Data will be responsible for leading the firm … working through the effective, responsible and scalable use of artificial intelligence and data. The role will translate strategic priorities into a clear programme of delivery, ensuring AI and data initiatives move from concept and experimentation into sustainable business adoption. Working across legal, fiduciary and business services divisions ...

Enterprise Program Manager

Hiring Organisation
HTC Global Services Inc
Location
Columbia, Maryland, United States
Employment Type
Permanent
Salary
USD Annual
Operations Manager - Cybersecurity & Vendor Management Position Overview Take on a senior IT leadership role overseeing enterprise technology operations, cybersecurity coordination, vendor performance, and service delivery in a regulated financial environment. This position serves as the second-in-command of an IT Division, working with IT leadership to maintain … reliable technology services, strengthen security and compliance practices, and support long-term technology planning. The role combines IT team leadership, managed-service provider oversight, statewide shared-services coordination, and enterprise system integration responsibilities. What You'll Do/Key Responsibilities Oversee infrastructure, business application, and helpdesk services delivered ...

Senior Tech Lead Consumer Interaction

Hiring Organisation
Rabobank Group
Location
Utrecht, Netherlands
Employment Type
Permanent
Salary
EUR Annual
Overview In this Senior Tech Lead role, you will shape the IT delivery for the Consumer Interaction area within Rabobank's Tech4Engineering. You will lead with a strategic, people-focused mindset, translating complex challenges into actionable plans and guiding cross-functional teams to deliver high-quality IT services. … employee benefit budget EUR 1,400 development budget per year Hybrid working Pension with configurable personal contribution Verantwoordelijkheden Define and execute the IT delivery strategy for the Consumer Interaction area Navigate complex stakeholder landscapes and engage across levels Proactively manage IT risks and uphold security standards Act as stand ...

Oracle Finance Manager with Shared Services Experience

Location
Glasgow, Scotland, United Kingdom
effective implementation and management of Oracle Finance solutions.Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients' financial operations. You will leverage your expertise … public sector) clients, ensuring compliance with regulatory and security standards.Lead solution design workshops, translating business requirements into robust Oracle architectures across HCM/ERP.Oversee delivery teams, ensuring the technical integrity, performance, and quality of Oracle implementations.Provide strategic guidance to clients on Oracle roadmap planning, integration strategies, and transformation governance.Support ...

Oracle Finance Manager with Shared Services Experience

Location
Greater London, England, United Kingdom
implementation and management of Oracle Finance solutions. Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients’ financial operations. You will leverage your expertise … clients, ensuring compliance with regulatory and security standards. Lead solution design workshops, translating business requirements into robust Oracle architectures across HCM/ERP. Oversee delivery teams, ensuring the technical integrity, performance, and quality of Oracle implementations. Provide strategic guidance to clients on Oracle roadmap planning, integration strategies, and transformation ...

Senior Jira ITSM Engineer — Platform & Automation

Location
Yeovil, England, United Kingdom
Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. ...

Experienced .NET Engineer

Location
Maidstone, England, United Kingdom
engineers. You’ll be the subject expert for your scrum, supporting your team in day‐to‐day work, providing technical direction, and ensuring delivery of key deadlines. As a top‐tier Microsoft partner, Influential has access to the leading technologies within the Microsoft stack, so you’ll be expected … vision for our clients. Provide third‐line support for solutions in production. Hands‐on coding in C# .NET. Collaborate closely with development, product, and service delivery teams in an Agile environment. Share ideas for improvements, experiment with new technologies, and make recommendations for change where relevant. Offer technical ...

Lead Service Delivery Manager

Hiring Organisation
National Highways
Location
Guildford, Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP 66,690 Annual
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netwo click apply for full job details ...

Lead Service Delivery Manager

Hiring Organisation
National Highways
Location
Bedford, Bedfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 66,690 Annual
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netwo click apply for full job details ...

Lead Service Delivery Manager

Hiring Organisation
National Highways
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 66,690 Annual
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport netwo click apply for full job details ...