team is delivering ultra-precise vehicle models and fully virtual environments to accelerate race-day performance. As Head of Simulator Operations , you'll be the driving force behind simulator servicedelivery, tech integration, and team leadership. You'll play a key role in shaping technical strategy, collaborating with world-class engineers, and optimising systems for reliability, realism and … vehicle, tyre and track models Collaborate on physics development and system improvements Manage facility operations and technical supplier relationships Recruit and lead a high-performance simulation team Own technical delivery and champion customer experience About You: 5+ years in DiL simulator development or operations (motorsport or similar) Strong expertise in real-time systems, model correlation, and system integration Proficiency More ❯
and report on NPS, CSA, and churn, using insights to drive improvements Identify at-risk customers early and implement tailored retention playbooks Work cross-functionally with Sales, Ops, and ServiceDelivery to close customer experience gaps Drive high standards in onboarding, proactive communication, and issue resolution Establish scalable CX processes for both organic and acquired customers Deliver regular … Oversee efficient handling of customer complaints within defined frameworks Manage escalations, ensuring timely resolutions and clear stakeholder communication Skills and Experience Required: Strong background in both CX strategy and delivery, with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT More ❯
highly regarded underwriter. The company offers a full benefits package including a generous on-target bonus of 15%. The successful candidate will be responsible for the risk administration servicedelivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Main duties: Oversight of the risk administration Standard Operating Procedures, process flow charts, and controls … the key contact, coordinator, and point of escalation between the Underwriting Team, Underwriting Operations, and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend/lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardize … outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily, weekly, and monthly KPIs, updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and act promptly to avoid backlogs. Monitor data quality entry by More ❯
water sector, is seeking Project Engineers to oversee the full life cycle of mechanical, electrical, and ICA (MEICA) projects across several Thames Valley locations. This is a hands-on, delivery-focused role managing a live portfolio of projects ranging from planned to reactive maintenance schemes. Reporting to the Engineering PMs within the delivery organisation, you'll take full … a critical role in ensuring efficiency, innovation, and safety across all sites. This is a fantastic opportunity to join a forward-thinking team that is improving essential infrastructure and service delivery. Hybrid working and flexible arrangements are available. Key Responsibilities: Manage and deliver a live portfolio of MEICA projects, typically valued between £40,000 and £400,000 per scheme. … Oversee cradle-to-grave project delivery: from scoping and tendering to procurement, site set-up, contractor management, and commissioning. Simultaneously manage up to 15 active projects, plus additional schemes in early planning stages. Develop innovative, modern solutions to operational challenges-enhancing efficiency and delivering measurable value. Lead on-site safety, inductions, and compliance-upholding a zero-compromise approach to More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Advance Training & Recruitment Services
water sector, is seeking Project Engineers to oversee the full life cycle of mechanical, electrical, and ICA (MEICA) projects across several Thames Valley locations. This is a hands-on, delivery-focused role managing a live portfolio of projects ranging from planned to reactive maintenance schemes. Reporting to the Engineering PMs within the delivery organisation, you'll take full … a critical role in ensuring efficiency, innovation, and safety across all sites. This is a fantastic opportunity to join a forward-thinking team that is improving essential infrastructure and service delivery. Hybrid working and flexible arrangements are available. Key Responsibilities: Manage and deliver a live portfolio of MEICA projects, typically valued between £40,000 and £400,000 per scheme. … Oversee cradle-to-grave project delivery: from scoping and tendering to procurement, site set-up, contractor management, and commissioning. Simultaneously manage up to 15 active projects, plus additional schemes in early planning stages. Develop innovative, modern solutions to operational challenges-enhancing efficiency and delivering measurable value. Lead on-site safety, inductions, and compliance-upholding a zero-compromise approach to More ❯
Twickenham, London, United Kingdom Hybrid / WFH Options
Advance Training & Recruitment Services
water sector, is seeking Project Engineers to oversee the full life cycle of mechanical, electrical, and ICA (MEICA) projects across several Thames Valley locations. This is a hands-on, delivery-focused role managing a live portfolio of projects ranging from planned to reactive maintenance schemes. Reporting to the Engineering PMs within the delivery organisation, you'll take full … a critical role in ensuring efficiency, innovation, and safety across all sites. This is a fantastic opportunity to join a forward-thinking team that is improving essential infrastructure and service delivery. Hybrid working and flexible arrangements are available. Key Responsibilities: Manage and deliver a live portfolio of MEICA projects, typically valued between £40,000 and £400,000 per scheme. … Oversee cradle-to-grave project delivery: from scoping and tendering to procurement, site set-up, contractor management, and commissioning. Simultaneously manage up to 15 active projects, plus additional schemes in early planning stages. Develop innovative, modern solutions to operational challenges-enhancing efficiency and delivering measurable value. Lead on-site safety, inductions, and compliance-upholding a zero-compromise approach to More ❯
sub-contractors, you will oversee staged deliveries of the programme with detailed planning and progress monitoring processes The post holder will develop and manage integrated programme schedules of detailed delivery plans and provide support to programme directors on planning matters to assist servicedelivery Assist with the setup planning department(s), and managing other professionals to provide More ❯
solutions business offering services such as Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an … the Out-Of-Hours (OOH) call-out rota. Carry enhanced van stock to achieve a high first fix rate. Manage van stock similarly to level 1 and 2 roles. ServiceDelivery Understand and deliver service excellence by ensuring the basics are right every time and contributing to a team where service quality is central to performance. More ❯
Deal Acceleration teams to assist in driving Annual Recurring Revenue (ARR) and growth. Who You Are You are passionate about customer adoption and will have demonstrable experience of IT servicedelivery leadership working with large multinational organizations. Thriving in collaborative environments, you work seamlessly with Sales, Partners, and extended teams to develop and execute account growth strategies. Your … key player in achieving customer and organizational goals, ensuring every interaction improves value and drives mutual success. Minimum qualifications: Knowledge of two or more technology architectures 4 years of delivery experience, preferably in Managed Services and a solid understanding of software lifecycle practices Experience developing and maintaining strong executive relationships Experience leading virtual cross-functional teams in a matrix … connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes More ❯
Work directly with Division to gather requirements, prioritise work packages and then design, develop and implement resultant Business Intelligence Solutions. Providing users with seamless access to information to support servicedelivery, improvement and management. Continually develop the information and business intelligence provision, working closely with their Divisional leadership to capture key business requirements and foster an intelligence lead … hindsight, insights and foresight. Supporting the operational and strategic decision-making process through the provision of focused business intelligence, including, providing leadership on capacity planning and modelling to support service developments and performance objectives. About us We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing … Hold the necessary mandatory professional/clinical registration Evidence of the Trust values and behaviours Evidence of any other essential criteria outlined in the person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯
Working as part of our Data Information team, you will provide support to around 200 colleagues across multiple locations in London, generating and providing performance-related data to improve servicedelivery across the organisation. You’ll be accustomed to reviewing and managing complex data, providing the senior management team with Key Performance Indicator information that will support new … as the Systems Administrator for the InForm system, you'll manage the administration and development of databases ensuring that all relevant data is accurately recorded and used for specific service improvements, The Business Analyst role is key in our organisation as you will work with colleagues to collate data and produce reports to strict deadlines, so you’ll be … of managing a small team Previous experience in the housing sector would be an advantageous In return, we can offer you:? Over 6 weeks holiday per annum (rising with service)? Ability to buy or sell additional one week holiday per annum? Employee paid DBS checks? Occupational sick pay? Employer contributory pension scheme? 4 x Life Assurance? Medical Cash Back More ❯
Inspection, ensuring that systems, processes, and documentation are in place to support a successful inspection outcome. Reporting to the Director of Education this role will be responsible for the delivery of a programme of transformation projects to support the council's ambition to transform the SEND system in Bromley alongside key partners. The post holder will lead the design … and delivery of change required within specific workstreams of the SEND Strategic Vision and Priorities, through a combination of servicedelivery transformation, co-ordination of commissioning projects, and the facilitation of cross-system change. Requirements MUST HAVE: -recent experience preparing for or leading AREA SEND inspection Direct experience as a senior leader in SEND services -strong track More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
LJ Recruitment Limited
someone with B2B software experience, a passion for client success, and a solid background in account management or support. You'll manage a portfolio of business clients, delivering excellent service, supporting onboarding, and identifying upsell opportunities. If you enjoy building relationships and helping clients get real value from a platform-this could be a great fit. Key Responsibilities as … and pursue upsell opportunities to help clients benefit from additional features and services Work closely with the product and support teams to resolve issues, relay feedback, and continuously improve servicedelivery Maintain accurate CRM records including client interactions, feedback, and commercial opportunities Monitor client usage and engagement levels to ensure maximum platform value Requirements 3+ years' experience in More ❯
class technology platform that connects organisations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimise CO2 emissions, reduce costs and streamline administrative processes. About the role: As an Account Executive, you will be responsible for selling transportation software and … bringing in new logos and be driven to achieve even more Sector experience is hugely advantageous. Experience selling commuter transport is ideal; alternatively freight, logistics, supply chain or other service solutions to large organisations, involving multiple stakeholders and decision makers What you need to know about Zeelo: Zeelo is an Enterprise TransitTech company that provides software and services to … corporate employers with return-to-office (RTO) programs Reducing cars on the roads and CO2 emissions We are asset light, partnering with the best operators and then fully managing servicedelivery to ensure the highest service standards We're a team of 130+ across 3 offices (London, Boston and Barcelona) and are live in the UK, Ireland More ❯
guesswork. The Opportunity Shape the future of a growing CRO department with a clear path to leadership Join a collaborative, test-and-learn environment with full ownership over strategic delivery Work with a diverse mix of high-growth clients, from SaaS to health & wellness Access to exclusive training through Google, plus events at Google HQ London Be part of … test results and optimisation opportunities in a clear, client-friendly way Collaborate across SEO, Paid Media and Analytics teams to create joined-up solutions Contribute to the evolution of servicedelivery and internal best practices Your Profile Strong experience in CRO, UX or digital experimentation, ideally agency-side Confident using analytics and insight platforms such as GA4, Hotjar More ❯
your sales approach to suit the target market. Represent the company at industry events, conferences, and networking opportunities, both locally and abroad. Collaborate with internal teams to ensure seamless servicedelivery and exceptional client satisfaction. Maintain ongoing communication with clients to understand their evolving needs and provide tailored solutions. Build long-term relationships that lead to repeat business … and client referrals. Requirements: Proven experience in business development or sales, preferably within the relocation, moving, or a related high-end service industry. Demonstrated success in generating new business and closing sales, particularly with high-net-worth individuals and corporate clients. Strong understanding of the relocation industry and the specific needs of VIP and corporate-level clients. Excellent communication More ❯
Oversee, manage, and develop a defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading servicedelivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management essential Competent levels of IT More ❯
new customer accounts in line with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading servicedelivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management essential Competent levels of IT More ❯
new customer accounts in line with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading servicedelivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating and time management skills essential Competent levels of IT More ❯
keeping up to date with any relevant changes to the law and the latest trends; - Carrying out client satisfaction surveys to ensure high standards are maintained; - Assisting with the servicedelivery of technology tools; The Person: The successful candidate will have previous experience of US corporate tax and the associated issues. Applicants will be educated to degree level More ❯
keeping up to date with any relevant changes to the law and the latest trends; - Carrying out client satisfaction surveys to ensure high standards are maintained; - Assisting with the servicedelivery of technology tools; The Person: The successful candidate will have previous experience of US corporate tax and the associated issues. Applicants will be educated to degree level More ❯
SI) and must have documentation required for each phase and map to best practices from SAP Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW), service design and bills of materials (BOM). Contributes to servicedelivery and engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing More ❯
through model building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Beyond people leadership, your responsibilities will include owning the delivery of customer projects in your region to ensure they are managed and delivered to target and exacting standards. You will be an ambassador for Services and their value in … with customers Help resolve customer concerns on strategic accounts and professional services engagements Analyze operational processes and escalation procedures and perform training needs assessments to identify opportunities for improving servicedelivery and contributing to customers Manage a team of Resident Solution Architects and act as a supportive manager, including handling escalations, mentoring team members, and building a career … path for the assigned team members. What we look for: Proven leadership experience in managing and guiding consulting, delivery, or solution architecture teams, ensuring successful project execution and team development Strong technical background as a hands-on Solutions Architect, enabling you to effectively support and mentor technical architects under your leadership while driving strategic initiatives Experience driving software platform More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Finance
practice queries when necessary Act as one of two main points of contact within the office for clients, keeping them informed of progress in relation to all aspects of servicedelivery and maintaining regular contact with them Review work completed by junior team members and resolving all issues Ability to multi-task and complete assignments within time constraints … and set deadlines Working and liaising with colleagues in other offices/departments as necessary to provide high quality client service Knowledgeable of the firm's services and able to cross-sell those services into the client base Profile ACCA/ACA qualified or equivalent with at least 5 years of post-qualification experience. Have proven experience of working More ❯
processing, cash settlement, reconciliation, client servicing, and operational scalability across FX and banknote payment services. This includes managing 1st line operational risk controls, third-party risk management (TPRM), and service-level agreements with intragroup and external partners. The Head of Operations will also collaborate closely with the CTO to deliver secure, scalable tech solutions, introduce automation and straight-through … processing, and ensure operational readiness to support institutional-grade payments. Additional responsibilities include building and mentoring a high-performing team, defining KPIs to measure operational efficiency and servicedelivery, and participating in long-term strategic planning to support the bank's growth in the global payments ecosystem. The Successful Applicant This hands-on leadership role in Stamford, CT More ❯