staff to handle routine issues independently. Monitor ticket queues to meet SLA targets, escalating internally when necessary. Collaborate with the Product Support Manager - EMEA and internal teams for coordinated service delivery. Collect and document client feedback, feature requests, and usability issues, relaying them clearly to Product Management. Lead or support training sessions, product demonstrations, and refresher courses for clients. … top legal teams worldwide. We foster a culture where our people are our greatest asset. Benefits include: Contributory pension plan 26 days annual leave, flexible working, and length of service entitlements Health insurance Loyalty Share Scheme Enhanced maternity and paternity leave Employee Assistance Programme Electric Vehicle Salary Sacrifice Cycle to Work Scheme Calm and Mindfulness sessions A day off More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Howells Solutions Limited
referrals, past client relationships, and digital marketing efforts. Present tailored solutions to potential clients through engaging meetings and presentations. Collect client and market feedback to support continuous product and service improvements. Collaborate with the wider sales team to develop and deliver innovative fire and security solutions aligned with our strategic goals. Ensure compliance with relevant industry standards, regulations, and … ventures and partnerships. Monitor and report on key performance indicators (KPIs) and prepare regular business development reports. Maintain high levels of customer satisfaction through proactive issue resolution and exceptional service delivery. Conduct on-site surveys and design fire and security systems using our SaaS-based business management system. Prepare professional proposals using company templates and deliver them within client More ❯
Key Accounts Project Manager, you'll play a critical role in managing key national operational projects, ensuring seamless collaboration between customers, operations, and sales teams while maintaining profitability and service excellence. If you thrive in fast-paced, customer-focused environments and have a strategic mindset, this is an exciting opportunity to be at the forefront of the industry. The … supply chain, operations, and sales teams to optimise costs, improve performance, and drive new revenue opportunities. A typical day: Oversee the smooth running of key accounts, ensuring top-tier service delivery. Ensure strict adherence to contractual procedures and compliance requirements. Collaborate with operations, supply chain, and sales teams to maintain and grow business opportunities. Conduct customer audits, coach colleagues More ❯
Key Accounts Project Manager, you'll play a critical role in managing key national operational projects, ensuring seamless collaboration between customers, operations, and sales teams while maintaining profitability and service excellence. If you thrive in fast-paced, customer-focused environments and have a strategic mindset, this is an exciting opportunity to be at the forefront of the industry. The … supply chain, operations, and sales teams to optimise costs, improve performance, and drive new revenue opportunities. A typical day: Oversee the smooth running of key accounts, ensuring top-tier service delivery. Ensure strict adherence to contractual procedures and compliance requirements. Collaborate with operations, supply chain, and sales teams to maintain and grow business opportunities. Conduct customer audits, coach colleagues More ❯
Rails Software Engineer to join their dynamic team. In this pivotal role, you will directly manage support escalations and critical issues while collaborating with cross-functional teams to enhance service delivery. Key Responsibilities: Diagnose and resolve complex technical issues in Ruby on Rails applications. Act as an escalation point for critical support requests, ensuring timely resolutions. Write clean, maintainable More ❯
cloud visibility across complex environment Build and maintain strategic relationships across Global Business Units, retained markets, joint ventures, and MSSPs to ensure scalable, consistent, and future-proofed security services delivery aligned with enterprise goals Identify and remediate monitoring gaps, lead modernisation initiatives with platform vendors, and accelerate proof-of-concepts in AI-driven cyber defence, with an end goal More ❯
business relationships. Identify opportunities for new projects through market knowledge and active networking to build close relationships with prospects and customers. Assist clients throughout the contractual process and oversee service delivery. Experience Proven experience in selling ERP solutions to national or international clients. Specific experience selling D365 BC is preferred. Passionate about digital transformation of SMEs, with demonstrated ability More ❯
at their Doncaster site. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Key Responsibilities of the Workshop Engineer: Carry out reactive repairs on a range of Material Handling Equipment Diagnose faults and identify cost-effective solutions Work collaboratively with the More ❯
at their Doncaster site. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Key Responsibilities of the Workshop Engineer: Carry out reactive repairs on a range of Material Handling Equipment Diagnose faults and identify cost-effective solutions Work collaboratively with the More ❯
at their Doncaster site. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Key Responsibilities of the Workshop Engineer: Carry out reactive repairs on a range of Material Handling Equipment Diagnose faults and identify cost-effective solutions Work collaboratively with the More ❯
consistent presence at trade shows, exhibitions, and on-farm demos to showcase product range. Provide market insights to inform product development and marketing efforts. Ensure excellent customer support and service delivery. Contribute towards regular technical visits to market-leading manufacturing facility. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an More ❯
and maintain strong, long-lasting client relationships. Prepare and deliver compelling sales presentations and proposals. Negotiate contracts and close deals, ensuring profitability. Collaborate with internal teams to ensure seamless service delivery. Stay informed about industry trends, competitor activities, and market conditions. Represent the company at industry events and networking functions. What We're Looking For: Proven experience as a More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
DVF Recruitment
working with a leading international law firm that’s genuinely investing in innovation and legal technology, and they're looking for someone passionate about shaping the future of legal service delivery. This role sits at the heart of the firm's innovation journey and is a brilliant opportunity for someone who wants to be part of that transformation. Whether More ❯
tailored solutions that meet the specific needs of each business.As a Software Business Development Manager you will:* Identify, target, and engage potential SME clients to promote our payroll services* Delivery of strong inbound office leads for the sale of payroll services and software* Conduct in-depth needs assessments to understand the unique payroll challenges of each client, and present More ❯
including servers, storage systems, PCs, laptops, tablets, printers, peripherals, and point-of-sale systems. You will work at various customer locations across the UK, ensuring high-quality support and service delivery. Key Responsibilities: Travel to diverse customer sites to provide on-site IT support services Diagnose, repair, and maintain a variety of IT hardware and systems Install, move, and More ❯
learning environment and to act in accordance with all relevant policies and procedures - Guide Dogs and partner agencies. • Advise on appropriate technologies to support independence and integrate technology into service delivery. • Any other activities relevant to the role that will enable blind and partially sighted children and young people to become independent and mobile. Education requirements Evidence of qualification More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Simkiss Guy
strategy. As a key member of the team, you will work closely with colleagues across marketing and product development to ensure a joined-up approach to client engagement and service delivery. As a Software Sales Executive will also mentor junior sales colleagues, providing expert guidance and helping to develop the next generation of sales talent. Reporting directly to senior More ❯
in class M+E methodology, ensuring rigorous and effectivemaintenance regimens are performed and maintained Provide data reporting to Facilities Management. Provide proactive risk assessments and report any potential threats to service delivery. Support continuous improvement in organisation, productivity and quality within Facilities team. Work with Security to maintain and administer access control, escort third party engineers on site and provide More ❯
our sales account manager. This is what makes us so effective at what we do. Our services support team is dedicated to assisting with technical queries and ensuring seamless service delivery. Our project management support team will help in coordinating and managing client projects to ensure they are completed on time and within budget. Our commercial team, comprising specialists More ❯
Are you ready to join a company that genuinely values its people? As a Service Desk Planner, you'll be the key point of coordination for engineers and account managers, ensuring smooth and timely servicedelivery for a portfolio of clients. While previous experience in a similar role is ideal, we offer full training to help you More ❯
BMS Service Engineer - London/Home Counties Our client requires a BMS Service Engineer to support their servicedelivery function, the experienced engineer will be proficient with any BMS Controls systems within commercial premises such as blue chip buildings, Government centres, Banks etc. They are looking for a BMS Service Engineer who is experienced with … writing or modifying software however there will be manufacturer training available . In addition to the software skills our client would like the successful BMS Service Engineer to be competent with graphics, there would be an element of training on this particular skill set if needed. As the BMS Service Engineer you will have a strong electrical background More ❯
Employment Type: Permanent
Salary: £50000 - £58000/annum Car or Allowance + benefits
BMS Service Engineer - London Projects Location: Central London and surrounding areas Salary: £45,000 - £55,000 + Benefits We're representing a leading provider of intelligent Building and Energy Management Systems, with a strong reputation for delivering high-quality service and support across commercial and industrial sites. As they continue to expand, they're looking for an experienced … BMS Service Engineer to join their team, supporting a variety of key clients across the London area. The Role You'll be responsible for maintaining, fault-finding, and optimising BMS systems across a range of sites. This role is ideal for a technically skilled engineer with a solid understanding of building services and hands-on experience working with major … across multiple client sites Diagnose faults and implement effective solutions across control panels, field devices, and integrated plant Optimise system performance and ensure client sites are operating efficiently Complete service reports, recommendations, and compliance documentation in a timely and accurate manner Support small works and minor upgrades where required (e.g. software updates, controller swaps, I/O changes) Liaise More ❯
Role: Field Service Technician - Multi-Functional Devices/Photocopiers Location: Cheshire/North Wales Package: up to £29,500 per annum + 10% bonus Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge or … working as a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network Multi … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯
Employment Type: Permanent
Salary: £28000 - £29500/annum 26 days , car, pension, training
Role: Field Service Technician - Multi-Functional Devices Location: West London Inner M25 Package: up to 32,000 per annum + 10% bonus Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge or working as … a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network Multi-Functional Devices … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯
Role: Field Service Technician - Multi-Functional Devices Location: West London Inner M25 Package: up to £32,000 per annum + 10% bonus Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge or working as … a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network Multi-Functional Devices … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum 26 days , car, pension, training