701 to 725 of 1,841 Service Delivery Jobs

digital infrastructure. This is a varied and hands-on role, offering the opportunity to shape and improve technology services that support both staff and service users. You will be responsible for ensuring the smooth operation of core ICT systems, driving digital innovation, managing external technology suppliers, and promoting best … accounts, permissions, onboarding and offboarding processes. Maintain ICT-related risk registers and contribute to organisational risk management. Manage relationships with external ICT suppliers and service providers. Monitor service levels, KPIs and system performance. Develop and deliver ICT training, guidance and support materials for staff. Line manage ICT administrative ...

their ability to deliver the responsibilities of this role to an excellent standard) Bachelor’s degree, or equivalent professional experience. (E) Strong commitment to service delivery with experience in student or academic administration within higher education. (D) Excellent customer service and communication skills, with the ability … weeks) Workplace pension scheme. Company Sick Pay. Statutory maternity and paternity pay. Employee Assistance Programme (HA Wisdom Wellbeing) Virtual GP access (Livi) 'Speak Up Service' - confidential support service to report any workplace concerns Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom ...

Digital Delivery Manager About the company Our client is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. With a 30-year history, they've delivered transformational projects across government, the NHS and a wide range of private sector clients working … accountable for ensuring the business's innovative digital services and platforms meet user needs and agreed outcomes for the client, while ensuring delivery follows good governance and quality standards. You'll empower and support your teams to perform well, learn and grow in line with company values, and leverage ...

operate, and improve the Bank’s enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment.You … expected to:• Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support• Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely• Contribute to technical design and implementation decisions, recognising trade-offs across ...

operate, and improve the Bank’s enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment.You … expected to:• Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support• Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely• Contribute to technical design and implementation decisions, recognising trade-offs across ...

operate, and improve the Bank’s enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment.You … expected to:• Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support• Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely• Contribute to technical design and implementation decisions, recognising trade-offs across ...

Azure, on-premises infrastructure, virtualisation, storage, networking and container platforms including Kubernetes and Red Hat OpenShift . Working closely with security, architecture, application and service delivery teams, you will support business-critical services while driving automation, modernisation and operational excellence. Key Responsibilities Design, deploy and support enterprise infrastructure … secure deployment of containerised workloads. Improve automation, observability and operational efficiency. Support platform scalability and lifecycle management. Operational Excellence Maintain infrastructure services against agreed service level objectives. Identify and resolve recurring operational issues. Improve monitoring, alerting and performance management. Ensure operational processes follow industry best practice. Automation & Continuous Improvement ...

summary We are recruiting for an Information Governance Specialist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will support the Head of cyber security and information governance in reviewing and implementing the Trusts IG Strategy … beyond! Main duties of the job Support Data Protection Officer (DPO) the development and implementation of the Trust's Information Governance Strategy, policies and delivery of the associated work programme to meet statutory, regulatory and legislative requirements, national/local policies and best practice. Interpret the requirements ...

Help to Buy. Be at the centre of decision-making – Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities … influence strategic decisions and progress into senior service management and leadership roles.Role PurposeThe Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account, supporting key services including Tax-Free Childcare (TFC), Help to Save (HTS), Court Funds Office ...

services group in the Higher Education (HE) sector, and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering … innovation in digital research – the supercomputers, datasets, software and people that make computational science and digital scholarship possible.ARC is UCL’s research, innovation and service centre for the tools, practices and systems that enable computational science and digital scholarship. ARC’s role is to:Provide advanced, reliable and secure ...

continue to develop and expand our Senior Dispensary Team. The successful candidate will have the opportunity to contribute to the ongoing development of the service and support the delivery of high-quality pharmacy services. Applicants must be registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician … Pharmacy Technician - Dispensary, ensuring an effective and efficient service. Prioritise workload and allocate staff appropriately across dispensary areas, maintaining flexibility to meet operational and service demands. Work collaboratively with the Principal Pharmacy Technician - Dispensary to promote a positive team approach and support the delivery of high-quality pharmacy ...

vibrant academic community.We are now looking for an experienced Technical Operations Team Leader to join our Technical Operations team and help shape the delivery of high-quality IT, AV and network support services across the UCL estate.About the roleThis is an exciting leadership opportunity for an experienced technical support … delivering responsive, customer-focused support for desktop, laptop, network and audio-visual technologies across UCL. You will oversee the day-to-day management of service delivery, ensuring incidents and requests are resolved efficiently, service levels are met, and customers receive an excellent experience.Working closely with colleagues across ...

Service Team Leader North West Circa £55,000 – 65,000 dependent on experience If you are looking for an opportunity to blend hand on technical BMS expertise whilst developing a growing team of engineers then this is the role for you. I am looking for an experienced BMS Service … role in ensuring BMS systems operate efficiently, reliably, and in line with client expectations while helping shape the future of smart building service delivery. You will be: Leading, mentoring, and supporting a team of BMS Service Engineers Supervising planned and reactive maintenance activities across client sites Acting ...

Head of Finance Delivery Circa £66k + Performance Related Pay + Medicash Spalding and Hybrid Working PSPS is looking to appoint its next Head of Finance Delivery, a pivotal leadership role responsible for delivering strategic financial advice, driving financial performance and supporting the long-term success of South … finance leadership team, you will have the opportunity to shape services, influence key decisions and develop high performing teams. As a Head of Finance Delivery: Oversee budget monitoring, forecasting, financial planning and statutory reporting, ensuring compliance with professional and legislative requirements. Lead the delivery of professional financial management ...

would suit an experienced 2nd/3rd line engineer looking to take on a formal leadership role. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Supervisor, you will … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management ...

systems, processes, and operational landscape. What you'll be doing: Provide day-to-day leadership and support to a small Business Analysis team, ensuring delivery of high-quality outputs aligned to customer and transformation objectives. Coach and develop team members, building capability in customer-centred analysis, requirements gathering, journey … mapping and service design. Manage team priorities and workload to ensure focus on agreed objectives and successful delivery. Assess ideas and improvement opportunities from users and stakeholders, developing impact assessments, options appraisals, risk evaluations and recommendations. Support the development of project mandates, business cases and other governance documentation. Gather ...

Manager. This is a senior, hands-on role within a well-established IT function, combining leadership responsibility with day-to-day technical delivery across a complex, multi-site environment.Key ResponsibilitiesAct as a senior escalation point for complex infrastructure, server, and network issuesLead day-to-day IT operations, ensuring reliable … high-quality service delivery across multiple sitesSupport the delivery of IT strategy, translating objectives into practical plans and improvementsOversee infrastructure, systems, and cyber security across the organisationDrive service improvement, technical standards, and operational consistencyDeliver and support infrastructure projects including upgrades, migrations, and enhancementsMaintain a hands ...

work closely with supply chain planning, manufacturing, logistics, and technology stakeholders to shape product direction across key capabilities including inventory visibility, supply risk monitoring, service performance (e.g. OTIF), and cross-network transparency spanning planning through to execution, with a strong focus on logistics operations and 3PL partner integration. This … roadmap, and lifecycle for supply chain visibility technologies, ensuring alignment with supply chain strategy, enterprise architecture, and operational priorities. Own product strategy, roadmap, and delivery for global Supply Chain Visibility, with a focus on logistics operations and integration with 3PL partners across the global network. Partner with global ...

rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway … from a tax perspective Acting as a functionality translator, being the primary liaison between technology teams and tax teams Roles & Responsibilities: Leading the overall delivery of tax transformation and technology projects, often as part of a wider finance transformation program Helping clients to design, build and deploy automation solutions ...

administrative activities with minimal supervision, applying established procedures, sound judgement, and attention to detail. The role supports effective communication, robust information management, and consistent service delivery in line with company, team, and NHS standards across clinical and non-clinical areas. Role Accountabilities Administrative and Operational Support Information … Records Management Communication, Coordination and Service Support Confidentiality, Compliance, and Governance Team Contribution and Continuous Improvement About us PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery. Main duties of the job Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities Produce accurate reports … escalation and maintain IT asset registers and security incident reporting Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide ...

manage a caseload of adults with acquired communication and/or swallowing disorders, actively participating in multidisciplinary decision making around patient care and developing service delivery initiatives. Knowledge of videofluoroscopy would be advantageous but is not essential. Main duties of the job You will contribute to the delivery of a high-quality service within the specialist area of neurosciences. The successful applicant will provide out-patient clinics at The James Cook University Hospital, run a group for patients with Parkinson's Disease, with support from an assistant, and provide inpatient assessment for those with Parkinson ...

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … assigned correctly. Role Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst ...