701 to 725 of 1,830 Service Delivery Jobs

We have an opportunity for a NPI Deployment Leader to join us at Honeywell, in the UK, where you will be responsible for supporting the UK and Nordics Service Leadership Team in the implementation of new Service Offerings, working to ensure alignment across all stakeholder groups. This role will ensure smooth roll-out of new, customer offerings and … to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient. Key responsibilities Represent UK and Nordics team in ensuring new service offering alignment & development whilst leading the implementation of new service packages, ensuring processes are documented, shared, understood & complied with Provide support & guidance to Management Team to effectively introduce … services) Use Value Stream Mapping & other tools to review & improve business processes across Field, Remote, Solutions & BSC Teams, ensuring alignment & quality customer experience Key skills and qualifications Experience of service delivery, execution and management along with experience of effecting change in large public or private sector organisations across multiple sites Experience of remote services provision, cloud and internetworking More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions to … resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions to … resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions to … resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions to … resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point More ❯

a critical role in driving value and performance from the client’s key technology suppliers. You’ll ensure that supplier relationships are strategically managed, contracts deliver maximum benefit, and service performance remains high. You’ll collaborate closely with Service Operations, Procurement, Product Owners, and senior stakeholders to deliver outstanding results across a portfolio of critical suppliers. Key Responsibilities … and stakeholders. Monitor, analyse, and challenge vendor performance to drive continual improvement. Develop and implement strategies to address underperformance and ensure compliance with contractual terms. Identify opportunities to enhance service delivery and achieve better value for money. Support the selection, evaluation, and onboarding of new suppliers in line with technology and business goals. Collaborate across technology and business … vendors and suppliers within a technology-led environment. Proven expertise in contract management, negotiation, and supplier performance improvement. Strong analytical and reporting skills, with experience identifying cost-saving and service enhancement opportunities. Excellent communication, influencing, and stakeholder management skills. Strong understanding of IT service management (ITSM) and frameworks such as ITIL. Ability to navigate complex supplier ecosystems and More ❯

experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities Act as the final escalation point for advanced support tickets and critical incidents. Troubleshoot and resolve issues across infrastructure, cloud platforms, and networking environments. Collaborate with … 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge … Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. Enjoy a supportive environment with opportunities for growth and development. Salary of up to £55,000 + benefits Hybrid work environment If this sounds More ❯

experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities Act as the final escalation point for advanced support tickets and critical incidents. Troubleshoot and resolve issues across infrastructure, cloud platforms, and networking environments. Collaborate with … 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge … Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. Enjoy a supportive environment with opportunities for growth and development. Salary of up to £55,000 + benefits Hybrid work environment If this sounds More ❯

experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities Act as the final escalation point for advanced support tickets and critical incidents. Troubleshoot and resolve issues across infrastructure, cloud platforms, and networking environments. Collaborate with … 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge … Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. Enjoy a supportive environment with opportunities for growth and development. Salary of up to £55,000 + benefits Hybrid work environment If this sounds More ❯

experienced 3rd Line Engineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities Act as the final escalation point for advanced support tickets and critical incidents. Troubleshoot and resolve issues across infrastructure, cloud platforms, and networking environments. Collaborate with … 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge … Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. Enjoy a supportive environment with opportunities for growth and development. Salary of up to £55,000 + benefits Hybrid work environment If this sounds More ❯

be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails from clients … regular checks and processes Provide 1st line support to clients - via telephone, email and remote working Provide onsite support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part of this role includes More ❯

support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of More ❯

support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of More ❯

and partner with higher-tier teams on infrastructure-related tasks (e.g., racking and testing equipmentStay current on emerging technologies and contribute to the improvement of IT policies, procedures, and service delivery standards. Qualifications Education:Bachelors degree in Information Systems, Computer Science, or a related field or equivalent professional experience.Experience:Minimum 3 years in a customer-facing IT support … user technologies, including Windows OS and Microsoft Office applications. Technical Skills: Strong troubleshooting and diagnostic skills.Proficiency in PowerShell scripting.Experience with IT infrastructure technologies (servers, networking equipment) preferred.Familiarity with IT Service Management (ITSM) platforms, especially ServiceNow, preferred.ITIL certification preferred. Soft Skills & Other Requirements: Excellent interpersonal, communication, and customer service skills.Strong organizational and multitasking abilities with attention to detail.Ability to More ❯

Team forms the frontline of this commitmentensuring clients receive prompt, effective assistance when they need it most. We are now seeking a capable and steady Helpdesk Lead to drive service excellence, support our engineers, and maintain strong customer satisfaction in a dynamic technical environment. The Helpdesk Lead Role: As Helpdesk Lead, you will oversee day-to-day helpdesk operations … are prioritised effectively and resolved to a high standard. You will act as both a senior engineer and a point of leadershipguiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication … development every step of the way Key Responsibilities of the Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse More ❯

forms the frontline of this commitment—ensuring clients receive prompt, effective assistance when they need it most. We are now seeking a capable and steady Helpdesk Lead to drive service excellence, support our engineers, and maintain strong customer satisfaction in a dynamic technical environment. The Helpdesk Lead Role: As Helpdesk Lead, you will oversee day-to-day helpdesk operations … prioritised effectively and resolved to a high standard. You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication … development every step of the way Key Responsibilities of the Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity's external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity's assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the … our IT strategy. They will work closely with the charity’s external consultant CTO. The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required. They will also work closely with project teams on technical development … simple terms to non-technical staff Desirable Knowledge and Experience Knowledge or experience of the charity sector Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting. Understanding of SQL, MS SQL Server Experience of Microsoft Dynamics Experience of formulating and implementing business continuity and disaster recovery More ❯

of Education client-facing projects, ensuring they are delivered on time, within scope, and to the highest standards of quality. This role oversees a team of project managers and delivery specialists, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include: Strategic planning, stakeholder engagement, resource management, risk mitigation, and performance tracking. The role acts as the … primary point of contact for our educational client during project delivery, ensuring their needs are met and expectations exceeded. The Head of EDI Client Team - Education Infrastructure also contributes to business development efforts by supporting proposals, scoping new projects, and identifying opportunities for growth and innovation. This role will be to lead the end-to-end delivery of … development projects from site due diligence, design management, and planning, through to procurement, construction, and handover. Ensure delivery aligns with budget, programme, and investor expectations, implementing best-in-class governance, reporting, and project controls. Serve as the primary point of contact for clients, investors, and internal senior leadership. The requirements below are essential: 10+ years of experience in project More ❯