851 to 875 of 1,948 Service Delivery Jobs

Mid) is also responsible for architecting the migration of applications to the cloud and adoption of cloud capabilities by applying expert cloud knowledge. Responsibilities: Responsible for developing the cloud service delivery models and architectural framework to enable platform as a service (PaaS), infrastructure as a service (IaaS), software as a service (SaaS), and data as … a service (DaaS). Able to implement automation for cloud resources using DevSecOps best practices. Able to analyze applications and make recommendations across multiple area that identify what platforms can move, migrate, and/or be deployed into a cloud environment. Capable of providing strategies for failure/recovery, cost optimization and benefit analyses of cloud, cloud agnostic, and … Application Security Testing (SAST, e.g. SonarQube, Gitlab SAST) o Unit and integration testing (e.g., jest, mocha, chai) • Platforms: o Kubernetes o Gitlab CI/CD (continuous integration/continuous delivery) o Attribute and role-based access control paradigms (ABAC/RBAC) o Linux administration o Splunk administration o Web servers (Tomcat, OpenLiberty, etc.) o Containerization (docker, containerd, etc.) • Cloud More ❯

IT Service Delivery Manager Location: Bridgend (Hybrid – homebased/office/travel across UK & Ireland Salary: £40,000 – £50,000 + Commission We’re looking for a Service Manager to join a high-performing IT managed services consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you’ll act as the trusted … of client accounts and services. Manage data transfer or return processes, adhering to privacy and security protocols. Coordinate across teams to ensure a professional and seamless client exit process. Service Transition: Develop and execute comprehensive transition plans, ensuring new services or suppliers align with operational requirements. Conduct readiness assessments to confirm that new systems or suppliers are prepared for … live environments. Collaborate with clients and vendors to foster alignment with service management goals. Produce high-quality documentation, including transition plans and service reports, to maintain clarity throughout the process. Process Optimisation: Continuously refine onboarding, service transition, and offboarding workflows to enhance efficiency. Identify and implement automation opportunities, reducing manual effort and improving client satisfaction. What you More ❯

for a Client Services Manager II to join our London team that is responsible for the EMEA clients of our treasury solution "Integrity". About the role The Client Service Manager (CSM) will be responsible for working with key customer stakeholders and FIS Integrity Management to ensure that we build transparent relationships, with service improvement initiatives where required … and really provide best in class customer satisfaction levels. Manage the service side of the client relationship including escalation, effective oversight of client satisfaction to ensure they remain with FIS. About the team We are global support team who are passionate about helping clients run their financial operations. We cooperate closely together, fostering a collaborative environment where everyone's … contributions are valued. We place a strong emphasis on Client Excellence providing the highest level of service possible. What you will be doing Build professional relationships with key client staff. Successful service delivery - SLA achievement and high level of customer satisfaction. Monitoring overall performance of Integrity Support, along with the client satisfaction. Good communication around issues and More ❯

The Role: As a vital part of the onsite team, the selected candidate will be supporting clients daily. Their commitment to problem ownership, client success, and delivering top-notch service is paramount. Meeting Service Level Agreements and troubleshooting a diverse range of systems are second nature to them. Why Join this Top Partner? Dynamic Service Delivery Function: Enjoy working as part of a broader service delivery function where contributions make a significant impact. Career Progression: The company values career growth as much as the candidate does. Gain relevant qualifications and accreditations to elevate skills, backed by a commitment to supporting professional development. World-Class Environment: Immerse in a world-class environment that thrives More ❯

of the project. Provides guidance and direction to project staff to ensure successful outcomes (i.e., end item deliverables for the project). Actively works to use AMERICAN SYSTEMS' MERGE service delivery framework in the execution of their projects. Follows applicable Service Delivery Models (SDMs) and contributes to their continuous improvement. Promotes a culture of accountability and … operates with focus on achieving our Key Results. Oversees all phases of the project lifecycle to include managing the development and delivery of the Project Management Plan (PM Plan) and project deliverables in accordance with contract terms, established quality standards, and company policy. Identifies and mitigates risks; monitors and manages resources. Procures materials IAW company policy and approves all … to improve existing processes to improve quality and delivery. Provides input into contract reviews and modifications. Coordinates preparations of proposals, plans, and financial conditions of contracts. Expands product/service line with existing customer. Organizes and leads the project team. Recruits, trains, and supervises staff in accordance with company policy contract requirements. Establishes employee goals and conducts employee performance More ❯

Tridentis a fast-growing, values-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. This is an excellent opportunity for a people manager with IT infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We Offer … you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high … of large teams - Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack - Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Ready to make an impact? Discover us on trident.co.uk and apply now More ❯

The Group You'll Be A Part Of The Deskside Support Team Lead is responsible for overseeing the deskside support team, ensuring the delivery of high-quality IT support services to end-users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL … manage the deskside support team, including L1 and L2 support engineers. Assign tasks, monitor performance, and provide regular feedback to team members. Foster a positive and collaborative team environment. Service Delivery: Ensure timely and effective resolution of IT support requests and incidents. Monitor Deskside performance metrics and implement improvements as needed. Coordinate with other IT teams to ensure … seamless service delivery. Process Management: Develop and maintain standard operating procedures (SOPs) for deskside support. Ensure adherence to ITIL best practices and organizational policies. Identify and implement process improvements to enhance service efficiency and effectiveness. Incident and Problem Management: Oversee the management of incidents and problems, ensuring root cause analysis and resolution. Maintain and update the Known Error More ❯

Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact. Key Responsibilities Team Leadership & Development … Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship. Operational Excellence : Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations. Empowering Growth : Identify skills gaps and implement tailored training programs to upskill the team, ensuring … to deliver high-level IT services and operational support. Strategic Contribution : Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business. Service Auditing : Shadow and audit team members' work to maintain operational consistency and uphold service quality. Escalation Management : Act as the primary escalation point for complex technical and operational More ❯

New Job Alert - Senior Data Analyst - Local Government Transformation A UK local authority is undertaking a significant, multi-year transformation programme across core service areas including Adult Social Care , Children's Services , and Housing . This programme is data-led and insight-driven, aiming to modernise outdated systems, improve service delivery, and foster a culture of continuous … of frontline services Link and reconcile data from disconnected systems to provide accurate, meaningful insights Coach non-technical staff to build internal understanding and capability in data usage Support service leaders in making informed decisions around resources, costs, and delivery models Essential Skills & Experience MUST have recent experience in Local Government or Council settings (Experience with public sector … validation) Familiarity with relevant local government systems, ideally including: Liquid Logic, Mosaic, NEC, RIO, Academy, Jigsaw Experience cleansing and aligning data from multiple disconnected sources Strong understanding of public service data needs (e.g. adult social care, children's services, housing) Able to work independently and collaborate across technical and non-technical teams Desirable (But Not Essential) NHS or public More ❯

July 2025 Supporting the EPR Programme Director in the development and implementation of the unified EPR system across South London and Maudsley NHS Foundation Trust ensuring that its delivery is fit for purpose and is aligned to and supports the Trusts strategic objectives and future service models. This is one of the Trusts high profile programmes of digital … work. Supporting the EPR Programme Director in developing and maintaining an overall EPR Programme Plan with supporting governance and reporting procedures focussing on management by exception, grip, risks to delivery and quality and accountability. Career Progression pathways and development opportunities: We are committed to get the very best out of our staff and support staff in their career aspirations. … holder will work with the Programme Team, ensuring that a person/patient centric view is at the heart of the programme. As the programme aims to transform the delivery of health care across the Trust, the wider needs of our population will be a core component and must underpin the development of the new EPR solution. About us More ❯

have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains … and Support Functions. Delivery Excellence: Ensure and exceed all SLAs and KPIs for our contracted Services Delivery Operations. Align with the strategic goals set by the Services Director of Thales UK. Lead transformational activities that secure lasting growth, delighting our customers and fortifying our infrastructure. Key duties: Support to Programs: To deliver customer services operations and show with More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Capital Projectsteam provides market leading commercial and financial advice to the Public and Private Sector. Operating across the Infrastructure, Energy and Public Services sectors - we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, service design, BPO, commercial structuring … and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I&CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and More ❯

Hybrid working practices in place. The opportunity to drive and execute the delivery of Digital and Data Strategies About Our Client The role can be based in the following office locations: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon. Hybrid working practices are in place. The Government Property Agency is the largest property holder in government, with more than … 2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are seeking innovative, solutions-focused individuals … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to More ❯

of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market-leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialize in operational delivery … EY offerings. You will have the opportunity to work on various projects with different clients, allowing you to fulfil your aspirations and shape your career. The Opportunity The Consulting Service Delivery team is one of EY's fastest-growing areas, based in a modern office in Newcastle city centre. With us, you will gain hands-on experience of … handling. You will need to regularly update senior team members on your progress. You will develop and maintain effective relationships with clients while building strong relationships internally within Consulting Service Delivery and other teams in EY. You will need to understand and maintain client confidentiality and ensure data security at all times. We are committed to your professional More ❯

a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience-from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our … of motoring and cycling enjoyment. Halfords is quickly becoming a digital services business. In addition to being a leading UK retailer, Halfords has now developed a market leading field service management platform that enables businesses to deliver their complex services to customers through an end-to-end digital solution. The platform is deployed throughout Halfords stores, garages and their … mobile business. The platform has now been taken to market to enable other businesses in our sector and other industries globally to deliver market leading service delivery and an unrivalled customer experience. This SaaS division is called Avayler (). Avayler is marketed in the UK, Europe and the US. We have a highly experienced technology team that have More ❯

Head of EMEA and APAC Class Actions to join our vibrant and growing Global Class Actions team. In this senior leadership role, you will drive sales growth, oversee client service delivery, and build relationships across the EMEA and APAC regions. As a key subject matter expert and people leader, you’ll advocate for clients through every stage of … help shape department strategy and thought leadership. Key Responsibilities Lead a small team of Class Action subject matter experts (SMEs) responsible for our advocacy model and end-to-end service delivery. Drive regional sales efforts by identifying new business opportunities and supporting account management to accelerate growth. Own target revenue and profitability for EMEA and APAC clients, ensuring commercial … objectives are achieved. Oversee client onboarding and service delivery, consistently executing processes within agreed service level agreements (SLAs) and surpassing client expectations. Build and strengthen trusted relationships with key market stakeholders, clients, and internal partners through ongoing meetings and strategic engagement. Serve as a client advocate, maximizing claims outcomes, managing communications, and providing transparent, timely reporting throughout More ❯

in the Sourcing and Vendor Management (SVM) practice. This UK-based position will play a pivotal role in driving revenue, supporting client relationships, and leading cross-functional collaboration across service lines. This analyst role is ideal for someone with a blend of consulting/research and procurement experience—particularly in outsourced and tech-enabled services categories. The Vice President …/Analyst for SVM will report to the Partner leading the SVM service line and will serve as a client-facing advisor. This person will collaborate closely with Sales and other analyst leaders to address enterprise needs, while contributing directly to Everest Group’s growth through strategic client engagement and thought leadership. Key Responsibilities Lead and expand Everest Group … and lead tailored, research-based consulting projects on sourcing and vendor management related topics Collaborate with a globally distributed team, especially offshore-based analysts, ensuring strong alignment, mentorship, and delivery excellence Advocate for client needs across the firm and serve as the “tip of the spear” for custom project engagements involving multiple service lines Support Everest Group’s More ❯

security improvements and enabling business transformation. The opportunity As a Senior Advisory Consultant within our growing UK&I Advisory Practice, you will be an integral part of our client delivery team, working alongside experienced advisors to support the delivery of cybersecurity strategies. This role is specifically focused on supporting clients across the UK's Defence sector, and as … to obtain a security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying opportunities to grow the account, and identifying opportunities where Atos products and services could provide value to the customer. Strategic Contribution Support the delivery of value through: Contributing to security assessments and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions More ❯

Join a small privately owned MSP with a team of 6 engineers looking after 100 clients in Hertfordshire and Essex. Career progression available if you want to become a Service Delivery Manager and Networking and Cyber Essential Plus Training on offer. Job Spec: Remote and Onsite Project Delivery: Handle project work both remotely, from the office, and More ❯

has a desire to become more data driven. Reporting into the Data & Analytics Director, you will be working in a team that is setting up a new Data Governance service across Nomad Foods as we work on ensuring our data is secure, accurate, timely and consistent. Stakeholder management is key with this role as it is vital to ensure … of working in a data team Experience of working with SAP Good presentation skills Good Stakeholder Management skills Good communication skills (written and verbal) Strong numerical and analytical skills Service delivery and improvement mind set Able to work as part of a small team from a remote location Proactive, works with a sense of urgency, creative about how … Working in a Data Governance team Knowledge of developing and rolling out a data literacy programme Experience of using a Data Quality tool Experience of working with third party delivery organisations Experience of working in an SAP environment in particular Master Data Management, Information Steward and Life Cycle Management FMCG/CPG experience Knowledge of data analysis tools Knowledge More ❯

coaches junior team members. The role covers all business cycle phases: sell, build, and run. It involves engaging with customers, identifying growth opportunities, creating business cases, overseeing transitions, ensuring service delivery, and managing financial governance. Within the context of the above the performed tasks include: Build and maintain a strong strategic relationship with key stakeholders in Technology_VOIS … strategy, business pressures/challenges Overall Deep Understanding of Technology_VOIS capabilities and mapping those to the customers' strategy across the managed portfolio Representation of the internal customer in service design, service portfolios and service offerings Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS capabilities … Pipeline demand management Execution of demand/change management and governance Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle) Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring the More ❯

Head of IT Are you an experienced IT professional who thrives in a multi-site business environment? We are seeking an IT Manager to oversee the day-to-day delivery of reliable, secure, and efficient IT services across a group of dynamic UK-based companies. Reporting to the Group Head of IT, you will play a key role in … an exciting opportunity for someone who enjoys a broad and hands-on IT role and wants to make a meaningful impact across multiple businesses. Key Responsibilities: IT Support and Service Delivery: Provide high-quality IT support across UK sites, managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability … skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core hours when More ❯