876 to 900 of 1,881 Service Delivery Jobs

customer change initiatives. Working across Product, Operations, Technology and Commercial teams, you will lead programmes covering customer migrations, partner onboarding, systems integration and new service delivery within a fast-paced telecoms environment. Key Responsibilities Deliver end-to-end projects from initiation through to successful implementation. Support new product … service launches. Manage customer and partner onboarding programmes. Deliver customer migration and transformation initiatives. Coordinate cross-functional teams across Product, Technology, Operations and Commercial functions. Manage project governance, RAID logs, reporting and stakeholder communications. Support business readiness, operational readiness and go-live activities. Drive process improvements and operational efficiencies. ...

them through the design of multi-function shared services models, helping them effectively utilise enabling technology platforms, and supporting the transition from fragmented, legacy delivery to consolidated, AI-augmented operations. You will provide client-side advisory across the full lifecycle of transformation: from vision and business case through … support on related or other projects.Key responsibilities:We are looking for experienced transformation consultants who understand the full lifecycle of shared services delivery — from operating model design and sourcing strategy through to technology enablement and change management. We are looking for adaptable people who bring deep industry credibility alongside ...

Role - Technical Support Engineer (Inside IR35) Location - Stafford Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth, customer confidence, and high-quality project execution. The role provides engineering … procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. ...

Office teams to ensure that appropriate security measures are in place; * Supporting and managing services in the Microsoft Azure cloud environment. * Supporting the delivery of in house developed applications, using Microsoft technology (such as Dev Op pipelines, Company Portal). * Managing and configuring TCP/IP network equipment such … computing or other discipline relevant to Information & Communications Technology, AND Have at least 1 years' experience working in a challenging Infrastructure Support/Service Desk environment; NB: Only those courses with a computing content of 50% or more will be considered, and applicants must give full details ...

data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

Rubicon Consulting is currently recruiting for Technical Support Engineer on a 6 Month Contract, based in Staffordshire. Role Summary Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth … procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. ...

hackajob is partnering directly with BNY Mellon to hire for this role. We are seeking a senior-level Network professional to lead the design, delivery, and operation of secure, resilient network solutions across campus, branch, and data center environments. This role owns end-to-end solution delivery … security, real estate, risk, and audit teams to drive operational excellence, regulatory compliance, and continuous improvement. The ideal candidate brings deep technical expertise, strong delivery leadership, and the ability to operate effectively in complex, highly regulated enterprise environments. Were seeking a future team member for the role of Production ...

Agentic AI workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations.Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives.Participates in the planning, execution, and risk … managing risks.Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives.Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity.Helps define the user experience ...

strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact … globally expanding, industry-leading organization. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer inquiries, resolve issues, and identify opportunities to promote additional products ...

standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

analysis of IT information including IT cost data, IT contracts and IT qualitative information.Supporting the development of key documents for a transaction e.g., Transitional Service Agreements, status reports, SteerCo reports and papers addressing strategic issues.Identifying IT synergies, one-off costs, ongoing costs either within a larger team … understanding of one or more core aspects of a typical IT function, including IT Strategy and Governance, Enterprise Architecture, Application Development, Systems Integration, IT Service Delivery, IT infrastructure, IT financials and IT cost modelling or equivalent.Knowledge of ERP solutions, such as SAP, Oracle or Microsoft or equivalent.Experience ...

DescriptionPosition OverviewOutstanding opportunity for an enthusiastic, hard-working and highly motivated individual to join our EMEA Managed Services delivery team. MRI is looking for a high-performing individual to support across its property accounting outsourcing function within the commercial, residential & social housing space. The Property Accountant will be expected … leading across a breadth of clients within the different sectors. You’ll be tasked with delivering and managing clients’ expectations & workloads, leveraging our global delivery teams for accounting support. ResponsibilitiesOwn the client engagement covering the end-to-end Service Charge activities from budgeting through to year end processes. ...

analysis of IT information including IT cost data, IT contracts and IT qualitative information.Supporting the development of key documents for a transaction e.g., Transitional Service Agreements, status reports, SteerCo reports and papers addressing strategic issues.Identifying IT synergies, one-off costs, ongoing costs either within a larger team … understanding of one or more core aspects of a typical IT function, including IT Strategy and Governance, Enterprise Architecture, Application Development, Systems Integration, IT Service Delivery, IT infrastructure, IT financials and IT cost modelling or equivalent.Knowledge of ERP solutions, such as SAP, Oracle or Microsoft or equivalent.Experience ...

deputising for the Operations Manager, in their absence. Key Contacts & Relationships: Internal Operations Manager Administrators Assessment Centre Manager Virtual Assessment Planners Support Centres Director Service Delivery Managers Workforce planning teams Clinical Leads WCA/PIP/SB External Authority IT Service Provider Customers Role Requirements: Qualifications & Experience … busy environment, delivering to often challenging targets Experience of performance management; familiarity with contractual targets, performance monitoring and reporting. Demonstrable commitment to delivering customer service and continuous improvement. Individual Competencies A commitment to the principles and practices of diversity, equity, and inclusion Able to communicate across a broad range ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … work and help our customers which is always supported by strong human insight and communication.A core engineer who owns the day-to-day delivery, resilience and improvement of our online products and services. The Cloud Operations Engineer resolves incidents independently, builds and maintains automation and Infrastructure as Code ...

Assistant practice manager, dispensary manager and supportive and enthusiastic Partners. Operational Management: Oversee the daily operations of the practice, ensuring smooth, safe and efficient service delivery. Staff Management: Recruit and manage all staff. Conduct performance evaluations and manage staff schedules. Financial Management: Manage budgets,XERO experience, monitor financial performance … practice complies with all relevant regulations and standards, including CQC requirements. Implement quality improvement initiatives. Patient Relations: Enhance patient satisfaction by addressing concerns, improving service delivery, and maintaining effective communication. Strategic Planning: Work with senior management to develop and implement strategic plans for practice growth and development. ...

drive competitive advantage and cost leadership• Design and synthesize end-to-end processes across planning, sales, procurement, manufacturing, warehousing, logistics, plant maintenance, and customer service• Define transformation roadmaps using SAP best practices, SAP S/4HANA, SaaS LoB solutions, and partner platforms (e.g., Salesforce, Microsoft)• Identify digitization and automation … will:• Mentor, guide, and develop team members across geographies• Act as a hands-on, approachable, and reliable leader• Ensure solution quality, transparent feedback, and delivery excellence• Represent Infosys as a trusted advisor to senior client stakeholders• Bring best-in-class industry practices, data metrics, and multiple solution options ...

collaborate effectively with peers in the Insights community Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery Be a mentor and a coach by supporting more junior team members Be client-centric while actively seeking to help clients engage … reseller. 5+ years hands-on experience negotiating Salesforce renewals (including deals within last 12 months) with exposure ideally to such areas as Sales/Service Cloud, Gen AI licensing and negotiation (Agentforce, Einstein), Tableau CRM, Success Plans and industry clouds (e.g. Financial Services Cloud, Education Cloud, Marketing Clouds). ...

LondonA fast-growing, pan-European organisation in an asset-intensive/rail environment is hiring a Senior IT Director to lead technology strategy and delivery through a period of transformation and integration. Reporting to the CEO, you'll build a lean, high-impact IT function and ensure technology directly … integrations, and reporting/Power BI insightsSecure, reliable IT operations (identity, endpoints, cloud infrastructure, backups, SOC-aligned security)Pan-European MSP and vendor management, service performance and commercial outcomesA small, capable team across service delivery, architecture, and data/MIWhat we're looking forSenior IT leadership experience ...

people services across Defra, its Arm’s Length Bodies and the wider Synergy Cluster. You will lead Defra Group HR’s transformation agenda, spanning service redesign, the future operating model, digital and systems modernisation. You will ensure HR meets future organisational needs through modern, efficient and user-centred services … Programme, lead development of the HR Target Operating Model, simplify and standardise services, champion digital and AI-enabled innovation, and ensure governance, capability and delivery arrangements are fit for the future. As a member of the HR Senior Leadership Team, you will help shape the function’s direction. ...

multi‐product or cross‐platform software solutions. Solution and/or process experience with one or more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management ...

complex multi-product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management ...

their senior leadership team within the Digital practice. These pivotal roles are designed for strategic leaders who excel at the intersection of complex programme delivery, digital product management, and multi-stakeholder coalition building. Operating across major public sector initiatives, successful candidates will lead large-scale transformation portfolios, scale digital … systemic social change across the UK. 🚩 On-site: Remote First (1 day a month in London) Whether your expertise lies in scaling digital platform delivery models or navigating complex political, technical, and commercial ecosystems, these roles offer a platform to lead high-profile initiatives that improve outcomes for communities. ...

technical career to the next level We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud ‘Delivery’ team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities.The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

Senior LPMs to secure, design and lead on the process control of projects. Delegate and manage work of the Legal Project Coordinators. Ensure successful delivery of tasks within both client- and internally-facing projects bringing solutions using established and new tools and processes.Main Responsibilities:Manage multiple projects with competing … matters and identify areas of improvement in practice area processes through discussions with fee earners Be creative, solve problems and improve on standard delivery solutions on a given projectIdentify future needs/opportunities for new service delivery and lead on analysis and design workshops Work with ...