manage the overall survey, design and retrofit coordination process in keeping with PAS2035 systems, work in support of the Head of Retrofit to deliver an exceptional design/coordination service to the business, work closely with all other management staff and internal departments. Embark on a transformative journey as a Senior Pas/Tech Manager in the expanding realm … spearhead operational excellence and drive forward our mission to transform energy efficiency and sustainability in residential properties. Key Responsibilities Resource Management and Staffing: Ensure optimal staffing levels across CCS servicedelivery sites by actively managing and coordinating team resources. Drive accountability across all design teams, promoting a performance-driven culture that supports effective and timely service delivery. … all interactions, touchpoints, and workstreams to enhance satisfaction, responsiveness, and design quality. End-to-End Process Management: Oversee and continuously improve company processes to streamline the design and coordination service from initiation to completion. Ensure documentation within the operations manual is updated and accessible, providing Managers with current, practical guidelines. Ensure continuous improvement to presentation, document control and reporting More ❯
Are you passionate about IT and technology? Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently … managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with … IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise servicedelivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently … managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with … IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise servicedelivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯
Camberley, Surrey, United Kingdom Hybrid / WFH Options
Telent
Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced servicedelivery and will provide a bridge between the Engineering team and ServiceDelivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced servicedelivery and will provide a bridge between the Engineering team and ServiceDelivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯
Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Do have experience of managing and optimising the performance of a technical service and sales team? Do you have knowledge of working with Doors or Doorsets, or experience of building regulations, building product enquiries, orders and estimating? Do you want to apply … the performance of our teams handling commercial door set quotes, door kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical Services Manager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross … functional collaboration, and leveraging data-driven insights to support continuous improvement. Ultimately, the Technical Services Manager is responsible for ensuring seamless operations, high-quality servicedelivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis More ❯
the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during … these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical … Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in servicedelivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors. Operate all systems within the facility More ❯
the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during … these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical … Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in servicedelivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors. Operate all systems within the facility More ❯
consultancies worldwide, we work with our clients to deliver transformative projects. From the development of organizational benefits through better information management, to the application of user-focused discovery and servicedelivery - we have a vision for change. Our global programme to connect People, Data and technology is focused on delivering beyond expectations, creating a sustainable more resilient net … our business delivers traditional design that considers digital twinning, smart cities, automation, and novel applications of computer vision and data science. We are looking for exceptional individuals who demonstrate delivery excellence, an innovation mindset, a deep understanding of digital technology and collaborative behaviours to help lead our most important programmes with respect to information management. You will champion the … application and value of information management alongside our clients, apply your knowledge in user-focused discovery and servicedelivery to target real benefits across the lifecycle of asset delivery in the Architecture, Engineering and Construction sectors. We love different - be it your experience in BIM/IM systems development, client advisory or management, computer scientist, civil engineers More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Bishop Fleming
Tax Manager to join our expanding Corporate Tax team. This role will give you the opportunity to work with and advise a range of clients in relation to the delivery of our R&D Tax Relief proposition. Thispositioncanoffer a clear progression path and will enable you to develop your knowledge and experience further through the completion of interesting assignments … as part of a full service accounting, tax and advisory firm. You will need to be passionate about delivering an excellent service to clients and will enjoy working as part of a team, which you will help to run and shape. Key responsibilities will include: Working with clients to identify opportunities for R&D tax relief/credits … Bishop Fleming's services, integrating R&D advice with the firm's broader offerings. Leading the training and development of the wider tax team to support R&D Tax servicedelivery and advance their career growth at Bishop Fleming. Participating in delivering other tax advisory and compliance services, offering a chance to broaden tax expertise. Enjoying a tailored More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
driven consultancy is hiring Senior Product Managers to help their clients solve complex challenges. As a senior voice in their Product team, you’ll lead cross-functional teams, shape servicedelivery strategies, and ensure every decision keeps real users at the core. This role goes beyond managing backlogs — it’s about inspiring teams, navigating ambiguity, and delivering measurable … value. What You’ll Be Doing Own and define product strategy, vision, and roadmaps Guide teams through discovery to delivery, ensuring alignment with user needs and client goals Prioritise work that maximises impact, not just output Engage senior stakeholders and build consensus in complex environments Lead multidisciplinary teams and coach others in product thinking Champion agile principles and user … centred design Balance delivery constraints with creativity and clear decision-making What You’ll Bring Significant experience in product management, ideally across consultancy or public sector environments Strong leadership across agile teams — delivery managers, designers, developers, and more Clear, confident communication with both stakeholders and delivery teams A track record of translating user needs into product success More ❯
driven consultancy is hiring Senior Product Managers to help their clients solve complex challenges. As a senior voice in their Product team, you’ll lead cross-functional teams, shape servicedelivery strategies, and ensure every decision keeps real users at the core. This role goes beyond managing backlogs — it’s about inspiring teams, navigating ambiguity, and delivering measurable … value. What You’ll Be Doing Own and define product strategy, vision, and roadmaps Guide teams through discovery to delivery, ensuring alignment with user needs and client goals Prioritise work that maximises impact, not just output Engage senior stakeholders and build consensus in complex environments Lead multidisciplinary teams and coach others in product thinking Champion agile principles and user … centred design Balance delivery constraints with creativity and clear decision-making What You’ll Bring Significant experience in product management, ideally across consultancy or public sector environments Strong leadership across agile teams — delivery managers, designers, developers, and more Clear, confident communication with both stakeholders and delivery teams A track record of translating user needs into product success More ❯
be responsible for the management of IT Suppliers and their services, ensuring they deliver to their contractual commitments. The Head of Strategic Supplier Management will report directly into the ServiceDelivery Director and will drive cohesion and standardisation across the IT organisation. You will use your experience and expertise within Supplier Relationship Management to be successful in the … of the suppliers. You will work closely with our procurement team to ensure appropriate supplier selection, on-boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships … outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of Service Management software, preferably ServiceNow Effective Supplier Management focussing on continual service improvement and ensuring continued alignment with a changing Business. Professionalism, tenacity, and attention to detail particularly with performance reporting Strong interpersonal, management and influencing skills An extensive understanding More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
Development Manager (Managed Services) Location: Leeds, West Yorkshire Salary: £35,000-£40,000 OTE £85,000+ (Uncapped) + Training Budget, Private Healthcare, Pool Cars, 30 Days Holiday (rising with service), Hybrid Working We’re looking for a Business Development Manager to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key … sales campaigns (email, LinkedIn, webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and servicedelivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT … in a business that truly values quality and long-term client relationships. Apply now or get in touch for a confidential conversation. Keywords: IT Sales, Business Development Manager, Managed Service Provider, MSP, Microsoft Licensing, Cloud Sales, CSP Sales, Professional Services Sales, Microsoft 365, Azure, Cyber Security Sales, Leeds IT Jobs, Hybrid Sales Role, Technical Sales, SaaS Sales, IT Solutions More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Anson Mccade
driven consultancy is hiring Senior Product Managers to help their clients solve complex challenges. As a senior voice in their Product team, you'll lead cross-functional teams, shape servicedelivery strategies, and ensure every decision keeps real users at the core. This role goes beyond managing backlogs - it's about inspiring teams, navigating ambiguity, and delivering measurable … value. What You'll Be Doing Own and define product strategy, vision, and roadmaps Guide teams through discovery to delivery, ensuring alignment with user needs and client goals Prioritise work that maximises impact, not just output Engage senior stakeholders and build consensus in complex environments Lead multidisciplinary teams and coach others in product thinking Champion agile principles and user … centred design Balance delivery constraints with creativity and clear decision-making What You'll Bring Significant experience in product management, ideally across consultancy or public sector environments Strong leadership across agile teams - delivery managers, designers, developers, and more Clear, confident communication with both stakeholders and delivery teams A track record of translating user needs into product success More ❯
enable clients to successfully adopt new ways of working, technologies, and operational structures. The ideal candidate will combine deep change expertise with practical experience in technology-enabled transformations and servicedelivery models. Responsibilities Change Strategy & Client Leadership Develop and implement comprehensive change management strategies for complex transformations Lead change workstreams within digital transformation, managed services, and operating model … programs Advise clients on change approaches that accelerate adoption and maximize business value Design-change solutions that address the unique challenges of technology implementations and service model transitions Create frameworks to measure change effectiveness and business impact Project & Engagement Management Manage multiple client engagements with responsibility for scope, budget, and delivery quality Lead teams of change management professionals … Business & Practice Development Contribute to business development by supporting proposals and client presentations Develop management offerings tailored to digital and operational transformations Build relationships with key stakeholders to expand service opportunities Create change management assets and accelerators for specific industries or transformation types Mentor junior team members and contribute to the growth of change management capabilities We seek qualifications More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Tria
and supportive work environment. This role involves working with a wide range of technologies and services from secure APIs to scalable cloud applications while gaining valuable experience in agile delivery, DevOps and cloud architecture. You'll be joining a forward-thinking organisation with a fantastic culture. They offer flexible working hours, a hybrid work model and a strong focus … your skills and progress your career. If you're curious about how large-scale digital systems are designed and want to develop your expertise in cloud development and secure servicedelivery, this is the perfect role for you! Key responsibilities include: Designing and building modern applications using C#, Python and Microsoft Azure Working with QA engineers and product … microservices and secure software design Bonus if you have experience working in a regulated or high-security environment If you have a passion for software engineering and an innovative, delivery-focused mindset then we'd love to hear from you. Apply now to take the next step in your career More ❯
Rogerstone, Gwent, United Kingdom Hybrid / WFH Options
Tria
and supportive work environment. This role involves working with a wide range of technologies and services from secure APIs to scalable cloud applications while gaining valuable experience in agile delivery, DevOps and cloud architecture. You'll be joining a forward-thinking organisation with a fantastic culture. They offer flexible working hours, a hybrid work model and a strong focus … your skills and progress your career. If you're curious about how large-scale digital systems are designed and want to develop your expertise in cloud development and secure servicedelivery, this is the perfect role for you! Key responsibilities include: Designing and building modern applications using C#, Python and Microsoft Azure Working with QA engineers and product … microservices and secure software design Bonus if you have experience working in a regulated or high-security environment If you have a passion for software engineering and an innovative, delivery-focused mindset then we'd love to hear from you. Apply now to take the next step in your career More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Clearwater People Solutions
resolve escalations Maintain, update, and secure D365 and Power Platform configurations Deliver small changes and enhancements in an agile, DevOps-enabled environment Manage incidents, problems, and risks related to servicedelivery and cybersecurity Build and configure workflows, automations, APIs, and integrations Drive process improvements and efficiency gains across teams Lead platform audits, asset management, service catalogue updates … based business solutions Knowledge of security principles and compliance best practices Skilled in platform governance, auditing, and performance monitoring Experience using tools like Azure DevOps, system monitoring toolsets, and service desk software This is your chance to make a meaningful impact - leading a team, shaping the future of our technology services, and helping the business grow through smarter use More ❯
Solutions in Reston, VA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure Operations Centers (SOCs). This role ensures 24x7x365 servicedelivery across various responsibilities. Work Schedule: Fixed schedules available: Mon-Fri, Sun-Thu, Tues-Sat, or Wed-Sun with start times at 6AM (Days), 2PM (Mids), or 10PM … outage recovery efforts within defined SLAs. Log all actions in designated systems for audits and root cause analysis. Drive recovery efforts with feature teams. Troubleshoot and resolve customer or service outages. Update operational procedures and training documentation as necessary. Manage secure work area operations, including hardware deployments and physical escort duties. Assist with equipment troubleshooting and user account requests. More ❯
projects and programmes in motion. This ensures alignment, transparency, and execution across both central and club-level initiatives. Your Impact 1.Programme Coordination and Governance: Ensure alignment, visibility, and effective delivery of all strategic and functional initiatives by maintaining a clear programme roadmap, leveraging tools for transparency, and holding regular stakeholder meetings to capture requirements and manage risks. 2. People … acting as a project manager. Guide other members of the People Team in the build of people experience journeys to drive consistency in approach 3. Best-Practice Customer Experience: Delivery of People Services solutions across the Group, ensuring that servicedelivery is customer-focused, efficient, and measurable from small queries to significant moments that matter. Continuously measure … People Services customer experience to evolve the delivery of the team. 4. Cyclical People Team Activity: Accountable for coordinating the communications and processes of cyclical activity that is managed by the People Services Team, allowing the team to be proactive in the management of repeating activity in the team 5. Shared and Connected Processes: Work with colleagues in the More ❯
R- Description Job Description We are seeking a highly organized and detail-oriented Custodial Supervisor who is responsible for overseeing daily custodial operations and ensuring quality servicedelivery across facilities during core hours. This role includes creating and managing custodial staff schedules, coordinating with facility teams for emergency support, and maintaining adequate inventories of general cleaning supplies. The … adhering to government security requirements. Primary Responsibilities: Develop and maintain custodial staff schedules to ensure adequate coverage during all core operational hours. Supervise and support custodial teams to meet service expectations for basic cleaning, on-demand service calls, and additional facility requirements. Coordinate with the Central Plant/Shift Operations team to manage emergency custodial services after hours … on weekends, and holidays. Monitor and assess quality of custodial work; implement corrective actions as needed to maintain high service standards. Manage inventory and procurement of general cleaning supplies and equipment for custodial operations. Ensure compliance with all applicable safety, sanitation, and regulatory standards. Maintain required training and certification for government security classified courier service duties. Support staff More ❯
to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯
to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯
strategy. The role involves cross-functional collaboration with business, engineering, and security to support digital transformation, managing Technical Engineers and DPE, overseeing the cloud estate, and ensuring effective workload delivery through value streams and the Change Delivery Framework. Ideal Candidate: We're looking for someone with strong server side experience in software design and implementation, including being able … with business and platform requirements. Additionally, you'll demonstrate experience of Lead design and engineering of scalable, secure Azure cloud, data, and automation platforms. Oversee Azure estate and cloud servicedelivery with third-party providers and internal teams. Drive automation and RPA strategy using Azure Automation, Power Automate, and IaC tools. Manage Technical Engineers, Data Platform Engineers, and More ❯