901 to 925 of 1,125 Service Delivery Jobs

management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and root cause analysis for infrastructure-related issues. Monitor KPIs and SLAs, ensuring service delivery meets or exceeds expectations. Collaboration & Communication Work closely with cross-functional teams including DevOps, Security, Application Development, and Product to ensure infrastructure meets business needs. Serve as More ❯

management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and root cause analysis for infrastructure-related issues. Monitor KPIs and SLAs, ensuring service delivery meets or exceeds expectations. Collaboration & Communication Work closely with cross-functional teams including DevOps, Security, Application Development, and Product to ensure infrastructure meets business needs. Serve as More ❯

Prospects: Build relationships with potential clients via phone and Teams, focusing on industries that require secure reliable security solutions. Promote Innovative Solutions: Educate prospects about our exceptional levels of service delivery, our business processes and infrastructure, levels of accreditation, innovation and technology, and putting our customers at the heart of what we do. Drive Sales Growth: Achieve and More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

deliver feature-rich, versioned interfaces that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must haves: Ability and experience in system programming using Golang. This includes knowledge of database (MongoDB) access More ❯

deliver feature-rich, versioned interfaces that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must haves: Ability and experience in system programming using Golang. This includes knowledge of database (MongoDB) access More ❯

building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills : 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital More ❯

to ITSM processes and cloud platforms (e.g. vCenter – user level) This is a brilliant opportunity to work in a secure, fast-paced environment where your expertise will directly impact service delivery. If you're ready to take ownership of complex network challenges and thrive in a collaborative team, we’d love to hear from you. More ❯

admin functions, deliveries, furniture assembly, office relocations, landscaping, and site tidiness. Follow Health & Safety policies, report incidents, and promote safe work practices. Build strong customer relationships and ensure professional service delivery. Work independently, manage time effectively, and participate in flexible/on-call duties. ESSENTIAL REQUIREMENTS: GCSEs (Grade C or above in English & Maths) and IOSH Working Safely certification. More ❯

admin functions, deliveries, furniture assembly, office relocations, landscaping, and site tidiness. Follow Health & Safety policies, report incidents, and promote safe work practices. Build strong customer relationships and ensure professional service delivery. Work independently, manage time effectively, and participate in flexible/on-call duties. ESSENTIAL REQUIREMENTS: GCSEs (Grade C or above in English & Maths) and IOSH Working Safely certification. More ❯

Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

freight services. Develop relationships within niche markets such as Fairs & Events logistics and the Fashion industry . Work closely with branch and operations teams to ensure seamless onboarding and service delivery. Manage client relationships from first contact through to long-term account growth. Provide regular updates on activity, pipeline, and performance visibility. What We're Looking For Proven track More ❯

always with the client's growth in mind. - Review support ticket patterns to identify gaps and recommend proactive solutions. - Collaborate with technical teams to resolve issues quickly and improve service delivery. - Organise and deliver webinars to demonstrate new products and services. - Achieve and exceed quarterly targets for retention and growth. What We're Looking for in the Account Manager More ❯

CRO and CEO, including pipeline performance, market dynamics, and actionable GTM recommendations. Collaborate with Product and global teams to ensure UK customer needs are reflected in our roadmap and service delivery. Who are we looking for? We're looking for a proven commercial leader with deep experience in building and scaling businesses in start up or scale up environments. More ❯

Your new company This organisation is a fast-growing Managed Service Provider based in Wigan, supporting a loyal and expanding base of schools across the Wigan and Merseyside areas.As part of a close-knit and ambitious IT team, you'll be joining a business that prides itself on going above and beyond-not just in technical support, but in … taking technical ownership by supporting the development and implementation of technical strategy, maintaining documentation and change control processes, and managing user access across systems. You will contribute to operational delivery by monitoring support calls, resolving ICT and AV issues, providing high-quality 1st and 2nd line support, and responding proactively and reactively to incidents. Working closely with the Director … Network Manager, and support engineers, you'll ensure efficient service delivery to end users in schools in Wigan & Merseyside. The role also requires technical leadership through a passion for emerging technologies, sound judgement in escalating issues, effective prioritisation of tasks, and a commitment to understanding the ICT needs of individual schools and innovations in teaching and learning. Please More ❯

Your new company This organisation is a fast-growing Managed Service Provider based in Wigan, supporting a loyal and expanding base of schools across the Wigan and Merseyside areas.As part of a close-knit and ambitious IT team, you'll be joining a business that prides itself on going above and beyond-not just in technical support, but in … taking technical ownership by supporting the development and implementation of technical strategy, maintaining documentation and change control processes, and managing user access across systems. You will contribute to operational delivery by monitoring support calls, resolving ICT and AV issues, providing high-quality 1st and 2nd line support, and responding proactively and reactively to incidents. Working closely with the Director … Network Manager, and support engineers, you'll ensure efficient service delivery to end users in schools in Wigan & Merseyside. The role also requires technical leadership through a passion for emerging technologies, sound judgement in escalating issues, effective prioritisation of tasks, and a commitment to understanding the ICT needs of individual schools and innovations in teaching and learning. Please More ❯

NIFRS Headquarters, 1 Seymour Street, Lisburn, BT27 4SX Northern Ireland Fire & Rescue Service (NIFRS) serves the entire community, a population of 1.9 million in an area of over 5,500 square miles. NIFRS has a proud tradition and history of serving the community with distinction. NIFRS wish to invite applicationsfor the following role: Business Continuity Manager Job Ref N057 … part of the Business Assurance & Improvement Team and support the Assistant Director of Corporate Governance & Assurance and Head of Business Assurance & Improvement with the provision of efficient and effective service-wide business continuity management processes whilst also supporting the adoption of fire standards across NIFRS. The Business Continuity Manager will ensure the preparedness, continuity and resilience of NIFRS during … unexpected crises or disruptions to ensure service delivery is maintained. Hours of work; Currently 36 hours per week, Monday to Friday, 9.00 am to 5.00 pm. A Flexible Working Hours Scheme is in operation. In view of the level of this appointment, the post holder will be required to work in such a way as to fulfil the More ❯

Intelligence Strategy, our Technology team is expanding to ensure we continue to set the pace in our industry. Purpose Own the day-to-day running of BW’s IT service desk and field support function, ensuring every employee receives rapid, expert help with the hardware, software, networks, and security controls they rely on. Key Responsibilities Service Desk & Incident … or assign cases promptly. Coordinate major incident response, keeping users informed until full closure and post-incident review. Customer Satisfaction Proactively follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and … to BW’s Sauce leadership framework. Workload & Continuous Improvement Balance multiple open cases against business impact. Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery. Act as a champion for smarter ways of working, leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across More ❯

Intelligence Strategy, our Technology team is expanding to ensure we continue to set the pace in our industry. Purpose Own the day-to-day running of BW's IT service desk and field support function, ensuring every employee receives rapid, expert help with the hardware, software, networks, and security controls they rely on. Key Responsibilities Service Desk & Incident … or assign cases promptly. Coordinate major incident response, keeping users informed until full closure and post-incident review. Customer Satisfaction Proactively follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and … to BW's Sauce leadership framework. Workload & Continuous Improvement Balance multiple open cases against business impact. Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery. Act as a champion for smarter ways of working, leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across More ❯

We're Hiring: Customer Service Team Leader (Contact Centre Operations) Location: South Tyneside Salary: £30,000 Contract Type: Permanent Start Date: ASAP Are you a dynamic and people-focused leader with a passion for delivering exceptional customer service? Our client, a forward-thinking organisation in the IT services sector, is seeking a Customer Service Team Leader to … lead a high-performing team and drive client satisfaction. About the Role As Customer Service Team Leader, you’ll be responsible for managing a team of customer service advisors, ensuring smooth ticket flow, and maintaining high standards of client engagement. You’ll coach, mentor, and inspire your team to deliver outstanding service while continuously improving processes and … performance. Key Responsibilities Lead and develop a customer service team to exceed performance targets. Monitor ticket volumes and ensure SLA compliance. Handle escalations and complex client queries with professionalism. Collaborate across departments to ensure seamless service delivery. Use PSA and CRM tools to manage workloads and extract performance data. Drive continuous improvement and contribute to strategic planning. Essential More ❯

Work in a team directly across both Education and Children's Service to ensure business systems are fit for purpose and relevant to the needs of the department and provide system users with timely induction and training to enable them to use electronic information systems efficiently.Work with the Performance and Systems Manager in applying responses to national and local … initiatives, legislation, guidance, best practice, and innovation to maintain and develop information systems across Education and Children's service, including system configuration and system report writing.Lead on a programme of system development, providing 'end to end' solutions to business problems, including liaising with managers and other system users to develop, test and make live new recording and reporting tools.Contribute … with system users to proactively promote the work of the team across Education and Children's services, advising and implementing where use of information systems could enhance front-line service delivery and maintaining effective and proactive working relationships with all key stakeholders. If you are interested in this role please send your updated CV in the first instance. More ❯

site technical support across a variety of client environments. You'll be responsible for installing, maintaining, and troubleshooting IT infrastructure and systems - ensuring smooth operations, minimal downtime, and excellent service delivery. If you're an adaptable IT professional who enjoys variety, autonomy, and face-to-face client interaction, this could be a great fit. Key Responsibilities Provide on-site … remote support for desktops, servers, networking equipment, and cloud environments. Carry out hardware and software installations, upgrades, and configurations to meet client needs. Diagnose and resolve technical incidents and service requests escalated from the service desk. Maintain accurate records of service activities, assets, and technical documentation. Work closely with internal teams and service managers to ensure … and preventative maintenance. Support the onboarding of new clients and assist in infrastructure transition projects. Act as a trusted technical liaison between clients and internal stakeholders, providing insights for service improvement. Skills & Experience Proven experience in a Field Engineer or Technical Support role within an MSP or managed services environment . Strong knowledge of Windows (and ideally some Linux More ❯