901 to 925 of 1,930 Service Delivery Jobs

Are you a seasoned professional with a passion for network connectivity and customer service? We're seeking an experienced Ld Analyst to join our Exchange Connectivity and Hosting Operations Team. This is an exciting opportunity to take a lead role, work with cutting-edge technology, and make a real impact. We are looking for a proactive Lead Analyst to … to connectivity, hardware upgrades, and co-location products. Responsibilities Manage standard to complex-level customer connectivity requests across all markets from submittal to completion. Support/lead onboarding and service delivery activities at CME and Google Data Centers. (60%) Resolve complex customer billing inquiries and train junior team members. (5%) Perform audits, respond to SOC2 requests, gather/… Manage larger projects and assignments, such as Data Center relocations, switch upgrades, new product rollouts, migrations, and Partner Exchange connectivity. (20%) Customer management and relationship activities, including conducting annual service review meetings and creating custom remote hands orders. (10%) Key Duties Lead customers and carriers through installation, activation, and billing of connectivity solutions. Participate in and lead projects related More ❯

Fixed Term Closing date: Wednesday 23 July 2025 Interview date: Monday 04 August 2025 Reference: ED12871 The University of Bath is seeking an IT Procurement Officer to support the delivery of IT procurement services across the University. About the role This role plays a key part in the day-to-day operations of the IT Procurement team, overseeing the … processing of hardware and software requests, raising purchase orders, and maintaining procurement documentation. The post-holder will manage a small team, ensuring workloads are prioritised effectively and service levels are consistently met. They will also support supplier relationship management, contribute to procurement planning, and ensure compliance with University policies and procedures. The role involves regular use of procurement and … This is a hybrid role, with an expectation of on-campus presence at least three days per week. It offers the opportunity to work in a collaborative environment where service delivery and continuous improvement are valued. The position is offered on a full-time basis to cover maternity from August 2025 until March 2026. For an informal discussion More ❯

Fixed Term Closing date: Wednesday 23 July 2025 Interview date: Monday 04 August 2025 Reference: ED12871 The University of Bath is seeking an IT Procurement Officer to support the delivery of IT procurement services across the University. About the role This role plays a key part in the day-to-day operations of the IT Procurement team, overseeing the … processing of hardware and software requests, raising purchase orders, and maintaining procurement documentation. The post-holder will manage a small team, ensuring workloads are prioritised effectively and service levels are consistently met. They will also support supplier relationship management, contribute to procurement planning, and ensure compliance with University policies and procedures. The role involves regular use of procurement and … This is a hybrid role, with an expectation of on-campus presence at least three days per week. It offers the opportunity to work in a collaborative environment where service delivery and continuous improvement are valued. The position is offered on a full-time basis to cover maternity from August 2025 until March 2026. For an informal discussion More ❯

Fixed Term Closing date: Wednesday 23 July 2025 Interview date: Monday 04 August 2025 Reference: ED12871 The University of Bath is seeking an IT Procurement Officer to support the delivery of IT procurement services across the University. About the role This role plays a key part in the day-to-day operations of the IT Procurement team, overseeing the … processing of hardware and software requests, raising purchase orders, and maintaining procurement documentation. The post-holder will manage a small team, ensuring workloads are prioritised effectively and service levels are consistently met. They will also support supplier relationship management, contribute to procurement planning, and ensure compliance with University policies and procedures. The role involves regular use of procurement and … This is a hybrid role, with an expectation of on-campus presence at least three days per week. It offers the opportunity to work in a collaborative environment where service delivery and continuous improvement are valued. The position is offered on a full-time basis to cover maternity from August 2025 until March 2026. For an informal discussion More ❯

Fixed Term Closing date: Wednesday 23 July 2025 Interview date: Monday 04 August 2025 Reference: ED12871 The University of Bath is seeking an IT Procurement Officer to support the delivery of IT procurement services across the University. About the role This role plays a key part in the day-to-day operations of the IT Procurement team, overseeing the … processing of hardware and software requests, raising purchase orders, and maintaining procurement documentation. The post-holder will manage a small team, ensuring workloads are prioritised effectively and service levels are consistently met. They will also support supplier relationship management, contribute to procurement planning, and ensure compliance with University policies and procedures. The role involves regular use of procurement and … This is a hybrid role, with an expectation of on-campus presence at least three days per week. It offers the opportunity to work in a collaborative environment where service delivery and continuous improvement are valued. The position is offered on a full-time basis to cover maternity from August 2025 until March 2026. For an informal discussion More ❯

role will be working 3 days per week in either our Swinton or Birmingham office with 2 days from home. Purpose: Provide high-quality support to Customer Support and Service Delivery teams in the UK, Ireland and India. Investigate and resolve issues with Moorepay products, which includes Payroll and HR. Communicate with customers about issues and provide a … efficiency Train and advise team members and customers by sharing technical expertise. System Administration: Monitor system queues to maintain product performance. Respond to and resolve system error messages. Customer Service/Continuous Improvement: Develop and maintain good relationships with stakeholders. Champion customer feedback by identifying and raising product bugs and feature requests. Provide best practice advice on Moorepay systems … Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental More ❯

be responsible for the management of IT Suppliers and their services, ensuring they deliver to their contractual commitments. The Head of Strategic Supplier Management will report directly into the Service Delivery Director and will drive cohesion and standardisation across the IT organisation. You will use your experience and expertise within Supplier Relationship Management to be successful in the … of the suppliers. You will work closely with our procurement team to ensure appropriate supplier selection, on-boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships … outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of Service Management software, preferably ServiceNow Effective Supplier Management focussing on continual service improvement and ensuring continued alignment with a changing Business. Professionalism, tenacity, and attention to detail particularly with performance reporting Strong interpersonal, management and influencing skills An extensive understanding More ❯

Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role … IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. Collaborate with colleagues to ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure More ❯

and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery. Training Services Coordinator Key Responsibilities: Coordinate scheduling and logistics for both virtual and in-person training events Act as the first point of contact for customer training enquiries … Prepare course materials, certificates, and documentation Liaise with trainers, speakers, and venues to ensure smooth delivery Process bookings, payments, and confirmations in line with procedures Support promotion of training courses via content creation for marketing channels Monitor and action customer feedback to improve training quality Maintain accurate records using CRM systems Generate training reports and support administrative tasks as … needed What They Are Looking For: Essential: Excellent customer service skills within a B2B environment Confident verbal and written communicator Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook) Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams) Experience using CRM or other in-house systems Highly organised with excellent attention to detail Ability to work independently and More ❯

impactful solutions Present findings to technical and non-technical audiences, including senior stakeholders What You'll Bring 5+ years of experience in MI/BI roles within operational or service delivery environments Strong Power BI and SQL skills; experience with large, complex datasets Experience with cloud platforms (Azure, AWS), g it version control Model automation, Kafka Proven ability … impactful solutions Present findings to technical and non-technical audiences, including senior stakeholders What You'll Bring 5+ years of experience in MI/BI roles within operational or service delivery environments Strong Power BI and SQL skills; experience with large, complex datasets Experience with cloud platforms (Azure, AWS), g it version control Model automation, Kafka Proven ability More ❯

Onsite IT Support Engineer London - Tower Bridge Area Salary £40,000 per annum London-based Managed Service Provider (MSP) delivering smart, agile, and user-focused IT solutions to innovative businesses. We are growing our team and seeking a passionate Onsite Engineer to join us in a full-time onsite role primarily based at our client site in London, near … a real difference. You will be the vital link between our remote support teams and the client, ensuring smooth day-to-day IT operations, rapid issue resolution, and excellent service delivery on-site. You'll be working in a dynamic environment where your expertise and attitude directly impact business success. Key Responsibilities Provide on-site technical support, troubleshooting … proactively prevent issues. Assist with network connectivity, Wi-Fi troubleshooting, and ensure secure access across client locations. Support Microsoft 365 client configurations and liaise with the team on cloud service integrations and updates. Document technical incidents, solutions, and system changes accurately in the ticketing system (Autotask) and client documentation platforms (IT Glue). Maintain strong client relationships through professional More ❯

theory, technology, operations, and services to enable a thriving workforce. Role Overview As an Engagement Manager at NIIT, you will support senior account leadership in the growth of learning service sales to our clients. Working under the guidance of an Engagement Director, you will be responsible for the day-to-day management of client accounts, interacting with stakeholders, finding … in the professional learning services industry. Key Responsibilities Support the Engagement Director in managing key client accounts across regions. Engage with client stakeholders to discover unmet needs or potential service gaps that could represent new opportunities. Create and manage a funnel of opportunities as end-to-end projects from early scoping to complete closure. Share high-value opportunities with … KPIs across the portfolio to support continuous improvement. Conduct preliminary research on client organization changes (e.g., new leaders, business priorities, M&A activity) that could signal opportunities. Collaborate with service line leaders on how to align internal solutions to unmet client needs Respond to routine client queries and escalate issues where needed. Contribute to preparation of business reviews, presentations More ❯

Onsite IT Support Engineer London – Tower Bridge Area Salary £40,000 per annum London-based Managed Service Provider (MSP) delivering smart, agile, and user-focused IT solutions to innovative businesses. We are growing our team and seeking a passionate Onsite Engineer to join us in a full-time onsite role primarily based at our client site in London, near … a real difference. You will be the vital link between our remote support teams and the client, ensuring smooth day-to-day IT operations, rapid issue resolution, and excellent service delivery on-site. You’ll be working in a dynamic environment where your expertise and attitude directly impact business success. Key Responsibilities Provide on-site technical support, troubleshooting … proactively prevent issues. Assist with network connectivity, Wi-Fi troubleshooting, and ensure secure access across client locations. Support Microsoft 365 client configurations and liaise with the team on cloud service integrations and updates. Document technical incidents, solutions, and system changes accurately in the ticketing system (Autotask) and client documentation platforms (IT Glue). Maintain strong client relationships through professional More ❯

Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role The Quality assurance Senior Analyst supports the delivery of consistent, accurate and customer-focused operational outcomes across the business. Sitting within Operations, the role is responsible for checking the quality of outputs delivered to customers, reviewing how … Perform regular quality checks on operational processes, with a focus on the accuracy, timeliness and clarity of customer-facing outcomes. Monitor output quality across written communications, transaction execution and service delivery, identifying common issues and trends. Carry out spot checks and sample testing of key controls to support oversight within the operations function. Support the documentation of process … owners. Work with operational team leads to share findings, raise awareness of quality themes and embed continuous improvement. Contribute to guidance, training or checklists that promote consistent, customer-first delivery of operational services. Stay informed of relevant regulatory requirements, in particular CASS, and assist with ensuring processes remain compliant. This role's for you if you have Experience in More ❯

true blend of talents. ACENSI BELGIUM is looking for his client a Business Analyst IAM (F/M/X) Function description: In order to continually improve the IAM service delivery towards our internal customers and stakeholders. The successful candidate will deliver high quality access management related consulting services with the collaboration of subject matter experts in order … cases, specifications, solution proposals. • Drive clarity of scope and provide the project team with workable, fully-documented deliverables. • Identification of possible additional functional requirements. • Liaise with stakeholders to assure service delivery. • Maintain focus on delivering quality solutions, on time and to budget. • Promote a culture of excellence, quality and professionalism through the use of standardized requirements gathering and management More ❯

s personnel at least 30 days in advance. The Contractor shall install and operate the equipment following the manufacturer’s requirements. The Contractor shall minimize the impact to the service during the execution of the work. The Contractor shall bring immediately to the attention of the Purchaser Point of Contact on-site any issues preventing the execution of the … of scope and will be borne by the NCI Agency separately in accordance to the provisions of the AAS+ Framework Contract and NCIA Travel Directive Hours of Operation: The Service shall be operated during Purchasers’ specific requirements and be able to operate 24/7. Customer Service: The service needs to be delivered under the lead by … prevent accidents and injuries. Ensure compliance with agency, industry standards and regulations. Keep up-to-date with the latest advancements in SATCOM and networking communication technology used on site. Service Delivery Requirements: The Contractor’s personnel should fulfil the following requirements: Ability to work on 24/7 shifts Security Classification: NATO SECRET Language Proficiency: English: B2 + More ❯

s personnel at least 30 days in advance. The Contractor shall install and operate the equipment following the manufacturer’s requirements. The Contractor shall minimize the impact to the service during the execution of the work. The Contractor shall bring immediately to the attention of the Purchaser Point of Contact on-site any issues preventing the execution of the … of scope and will be borne by the NCI Agency separately in accordance to the provisions of the AAS+ Framework Contract and NCIA Travel Directive Hours of Operation: The Service shall be operated during Purchasers’ specific requirements and be able to operate 24/7. Customer Service: The service needs to be delivered under the lead by … prevent accidents and injuries. Ensure compliance with agency, industry standards and regulations. Keep up-to-date with the latest advancements in SATCOM and networking communication technology used on site. Service Delivery Requirements: The Contractor’s personnel should fulfil the following requirements: Ability to work on 24/7 shifts Security Classification: NATO SECRET Language Proficiency: English: B2 + More ❯

time or clarity. Close out completed tasks in the designated database or system and ensure the customer receives the requested production. Have a deep understanding of the following: Agile Service Delivery Framework Agile Workflow & Service Execution Agile-Trained Personnel & Implementation Support Agile Performance Management & Continuous Improvement Required qualifications/skills: • A minimum of 12 years of experience … race; color; religion; genetic information; national origin; sex (including same-sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; marital status; service member/protected veteran status; or any other category protected by federal, state, or local law. More ❯

engineers, trainers, application developers, specialist application support and a dedicated administrative team. Main duties of the job We are looking for an enthusiastic ICT Support Assistant to join our Service Delivery team in a fixed term position for 12 months to support the our equipment refresh project. The role includes the installation of end user hardware and software … levels of Trust staff on technical and non-technical issues Desirable Previous experience of a helpdesk or customer oriented environment including taking, logging and attending calls. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust Address Junction 6 Trading Estate Unit 7, Electric Avenue, Aston Birmingham B6 7JJ Employer's website https://www.bsmhft.nhs.uk/ More ❯

financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross-selling, and upselling virtual finance services. Oversee the day-to-day operations of the virtual … finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance … efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior More ❯

responsible for providing a detailed technical design for enterprise solutions. Is often the Principal Consultant who analyzes and develops enterprise technology solutions. Regularly leads in the technical assessment and delivery of specific technical solutions to the customer. Provides a team structure conducive to high performance and manages the team lifecycle stages. Coordinates implementation of new installations, designs, and migrations … job family community. Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise. Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences. Creates and supports sales activities. Manages bids, or major input into the sales lifecycle. Manages activities … of technical knowledge to design and scope multiple deliverables across a number of technologies. Has demonstrated innovation and communication of new deliverables and offerings. Has led team in the delivery of multiple deliverables across multiple technologies. Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer's IT environment. Frequently uses product More ❯

KEY RESPONSIBILITIES: Deployment of IT equipment such as laptops, operating systems, software, and mobiles (not and exhaustive list and project dependant) Working in accordance with project plan Responsible the Service Delivery Manager, but working in coordination with a PM. Communicating and co-ordinating with Bytes staff for the handover or IT equipment Communicating and co-ordinating with Bytes … organisation. The individual will also be expected to attend training courses and take exams to assist with keeping up the business' vendor accreditations ADDITIONAL INFORMATION Based at Bytes Software Service head office in Leatherhead. Occasional visits to other company offices may be required. Occasional out-of-hours work may be required More ❯

Product. Acting as the primary customer contact and leading the integrated team to achieve successful customer outcomes. Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery Communicating with internal, external stakeholders and More ❯

and identify opportunities for tech-driven improvement Translate legal use cases into innovative solutions, often acting as the link between the lawyers and the innovation team Lead or support delivery of new solutions – from idea through to launch, including training and post-implementation support Use tools such as Gen AI, automation platforms, and data analytics to create efficiencies and … enhance client service delivery Play a key role in onboarding new joiners on legal tech best practices and the firm’s tools Work on needs assessments, proof-of-concepts, and pilot projects, always focused on quick, impactful results Engage in stakeholder management, helping ensure buy-in and adoption of new tools and solutions What We’re Looking For More ❯

Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 475 jurisdictions worldwide. Why You Should Work Here Our employees are at the heart of everything we do, which is why they are our … notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world. Duties & Responsibilities : Provide customer service/support to regulators and suppliers Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited to: Handling … be evaluated and considered acceptable in lieu of the educational requirements Must possess good analytical skills Must have great written and oral communication skills, including a passion for customer service Must have the ability to quickly assess issues, find solutions, and analyse the results Must have the ability to multi-task and work as part of a team Must More ❯