Service Delivery Contracts in London

Service Delivery
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 180 195 197
Rank change year-on-year +15 +2 +22
Contract jobs citing Service Delivery 225 350 591
As % of all contract jobs advertised in London 1.29% 1.35% 1.52%
As % of the Processes & Methodologies category 1.45% 1.48% 1.65%
Number of daily rates quoted 174 266 420
10th Percentile £200 £220 £274
25th Percentile £330 £375 £417
Median daily rate (50th Percentile) £500 £500 £548
Median % change year-on-year - -8.81% +9.66%
75th Percentile £647 £600 £650
90th Percentile £744 £703 £750
England median daily rate £475 £525 £513
% change year-on-year -9.52% +2.44% +13.89%
Number of hourly rates quoted 7 2 16
10th Percentile £15.54 £22.66 £16.25
25th Percentile £16.25 £28.26 £19.63
Median hourly rate £16.86 £38.22 £25.00
Median % change year-on-year -55.88% +52.86% +56.25%
75th Percentile £17.50 £48.80 £27.44
90th Percentile £20.38 £54.77 £32.50
England median hourly rate £14.84 £21.38 £14.50
% change year-on-year -30.57% +47.41% -19.44%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,484 23,644 35,916
As % of all contract IT jobs advertised in London 88.60% 90.88% 92.26%
Number of daily rates quoted 11,107 17,068 26,253
10th Percentile £340 £375 £388
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £550 £593 £575
Median % change year-on-year -7.17% +3.04% +9.52%
75th Percentile £681 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £540
% change year-on-year -4.55% +1.85% +8.00%
Number of hourly rates quoted 308 267 420
10th Percentile £15.81 £18.30 £17.24
25th Percentile £20.00 £22.45 £23.91
Median hourly rate £27.92 £37.34 £36.41
Median % change year-on-year -25.23% +2.55% +13.78%
75th Percentile £48.75 £63.88 £51.00
90th Percentile £66.83 £82.50 £67.56
England median hourly rate £36.50 £36.54 £25.00
% change year-on-year -0.11% +46.16% +8.70%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Delivery in London.

Daily rate trend for Service Delivery in London

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 20 May 2024.

Daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Delivery in London.

Hourly rate trend for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +27 37 £450 +9.76% 24
West London +17 10 £310 -46.09% 11
South London 0 6 £408 -21.63% 2
East London -3 1 £200 -73.33% 34
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.11%) Microsoft Exchange
1 7 (3.11%) SharePoint
2 6 (2.67%) CMS
3 4 (1.78%) Skype for Business
4 3 (1.33%) Adobe Experience Manager
5 2 (0.89%) Confluence
6 1 (0.44%) Apache
6 1 (0.44%) IIS
6 1 (0.44%) Tomcat
Applications
1 23 (10.22%) Microsoft Office
2 14 (6.22%) Microsoft Excel
3 4 (1.78%) Microsoft PowerPoint
3 4 (1.78%) MS Visio
Business Applications
1 4 (1.78%) SAP S/4HANA
2 3 (1.33%) Infor SunSystems
2 3 (1.33%) SAP ERP
2 3 (1.33%) Shopify
3 2 (0.89%) SystmOne
4 1 (0.44%) Aladdin
4 1 (0.44%) OPENHousing
4 1 (0.44%) Remedy ITSM
4 1 (0.44%) SAP MDM
Cloud Services
1 36 (16.00%) Microsoft 365
2 26 (11.56%) Azure
3 14 (6.22%) AWS
4 8 (3.56%) SaaS
5 6 (2.67%) Dynamics 365
6 5 (2.22%) Azure Storage
6 5 (2.22%) Power Platform
7 3 (1.33%) BigCommerce
7 3 (1.33%) OneDrive
8 2 (0.89%) Amazon GuardDuty
8 2 (0.89%) Azure Data Factory
8 2 (0.89%) Azure DevOps
8 2 (0.89%) Azure Sentinel
8 2 (0.89%) Cloud Computing
8 2 (0.89%) Datadog
8 2 (0.89%) Entra ID
8 2 (0.89%) Figma
9 1 (0.44%) Amazon EKS
9 1 (0.44%) Nutanix
9 1 (0.44%) PowerApps
Communications & Networking
1 25 (11.11%) Firewall
2 11 (4.89%) VPN
3 4 (1.78%) DNS
3 4 (1.78%) Skype
4 3 (1.33%) DHCP
4 3 (1.33%) SD-WAN
4 3 (1.33%) WAN
4 3 (1.33%) WLAN
5 2 (0.89%) Ethernet
5 2 (0.89%) Intranet
5 2 (0.89%) MPLS
6 1 (0.44%) BGP
6 1 (0.44%) EIGRP
6 1 (0.44%) HTTP
6 1 (0.44%) Internet
6 1 (0.44%) OSPF
6 1 (0.44%) PPP
6 1 (0.44%) SNMP
6 1 (0.44%) TACACS
6 1 (0.44%) TCP/IP
Database & Business Intelligence
1 5 (2.22%) MySQL
2 4 (1.78%) Apache Cassandra
2 4 (1.78%) NoSQL
2 4 (1.78%) Redis
2 4 (1.78%) Tableau
3 3 (1.33%) GIS
3 3 (1.33%) Power BI
3 3 (1.33%) Relational Database
3 3 (1.33%) SQL Server
4 2 (0.89%) Amazon RDS
4 2 (0.89%) Oracle Database
4 2 (0.89%) Oracle Database 10g
4 2 (0.89%) RDBMS
4 2 (0.89%) SQL Server Reporting Services
5 1 (0.44%) Data Warehouse
5 1 (0.44%) DB2
5 1 (0.44%) MariaDB
5 1 (0.44%) Spatial Data
5 1 (0.44%) SQL Server Integration Services
Development Applications
1 4 (1.78%) Gatling
1 4 (1.78%) Git
1 4 (1.78%) Mockito
1 4 (1.78%) ScalaTest
2 3 (1.33%) JIRA
2 3 (1.33%) Maven
3 1 (0.44%) Bitbucket
3 1 (0.44%) Cypress.io
3 1 (0.44%) Jenkins
3 1 (0.44%) Oracle Forms
General
1 83 (36.89%) Social Skills
2 52 (23.11%) Finance
3 31 (13.78%) Public Sector
4 28 (12.44%) Analytical Skills
5 13 (5.78%) Local Government
6 9 (4.00%) Influencing Skills
7 8 (3.56%) Banking
8 6 (2.67%) French Language
8 6 (2.67%) Legal
8 6 (2.67%) Marketing
8 6 (2.67%) Presentation Skills
8 6 (2.67%) Telecoms
9 5 (2.22%) Organisational Skills
10 4 (1.78%) Military
11 3 (1.33%) Back Office
11 3 (1.33%) Financial Institution
11 3 (1.33%) Retail
12 2 (0.89%) Games
12 2 (0.89%) Pharmaceutical
12 2 (0.89%) Wholesale Banking
Job Titles
1 37 (16.44%) Delivery Manager
1 37 (16.44%) Service Manager
2 34 (15.11%) Service Delivery Manager
3 31 (13.78%) Senior
4 19 (8.44%) Network Engineer
4 19 (8.44%) Support Engineer
5 18 (8.00%) Project Manager
6 14 (6.22%) Analyst
7 13 (5.78%) Senior Network Engineer
8 10 (4.44%) Developer
8 10 (4.44%) ITIL Manager
8 10 (4.44%) Lead
8 10 (4.44%) Network Operations Engineer
8 10 (4.44%) Operations Engineer
8 10 (4.44%) Senior Network Operations Engineer
8 10 (4.44%) Senior Operations Engineer
9 9 (4.00%) ITIL Service Manager
10 8 (3.56%) Consultant
10 8 (3.56%) Desktop Support
10 8 (3.56%) ITIL Service Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (3.11%) CSS
1 7 (3.11%) Spring
1 7 (3.11%) Spring MVC
1 7 (3.11%) Web Services
2 5 (2.22%) REST
2 5 (2.22%) RESTful
3 4 (1.78%) Akka
3 4 (1.78%) Hibernate
3 4 (1.78%) JPA
3 4 (1.78%) Play Framework
3 4 (1.78%) spray
3 4 (1.78%) XMPP
4 3 (1.33%) .NET
4 3 (1.33%) AngularJS
4 3 (1.33%) HTML
4 3 (1.33%) J2EE
4 3 (1.33%) jQuery
4 3 (1.33%) Sass
4 3 (1.33%) Twitter Bootstrap
4 3 (1.33%) VML
Miscellaneous
1 20 (8.89%) Management Information System
2 11 (4.89%) CMDB
3 7 (3.11%) Product Ownership
4 5 (2.22%) Data Protection Act
5 4 (1.78%) Blackberry
5 4 (1.78%) BYOD
5 4 (1.78%) Onboarding
5 4 (1.78%) Self-Motivation
6 3 (1.33%) Greenfield Project
7 2 (0.89%) Analytical Mindset
7 2 (0.89%) FMCG
7 2 (0.89%) iPad
7 2 (0.89%) NHS
7 2 (0.89%) Taxonomies
7 2 (0.89%) Video Conferencing
8 1 (0.44%) Cybercrime
8 1 (0.44%) Data Centre
8 1 (0.44%) Enterprise Storage
8 1 (0.44%) Hedge funds
8 1 (0.44%) Life Science
Operating Systems
1 35 (15.56%) Windows
2 13 (5.78%) Linux
3 10 (4.44%) Windows 10
4 9 (4.00%) Windows 7
5 8 (3.56%) Unix
6 4 (1.78%) Windows Server
7 2 (0.89%) Android
7 2 (0.89%) Apple iOS
7 2 (0.89%) OpenVMS
7 2 (0.89%) VMS
7 2 (0.89%) Windows XP
8 1 (0.44%) Mac OS
Processes & Methodologies
1 68 (30.22%) ITIL
2 39 (17.33%) Customer Service
2 39 (17.33%) Service Management
3 38 (16.89%) Agile
4 35 (15.56%) Problem-Solving
5 29 (12.89%) ITSM
6 25 (11.11%) Roadmaps
7 21 (9.33%) Change Management
7 21 (9.33%) Project Management
8 19 (8.44%) Continuous Improvement
9 18 (8.00%) Incident Management
9 18 (8.00%) Risk Management
10 15 (6.67%) Decision-Making
11 14 (6.22%) Business Case
11 14 (6.22%) Customer Experience
12 12 (5.33%) Asset Management
12 12 (5.33%) Data Protection
12 12 (5.33%) User Experience
13 11 (4.89%) Configuration Management
13 11 (4.89%) ERP
Programming Languages
1 13 (5.78%) SQL
2 8 (3.56%) Java
3 6 (2.67%) JavaScript
4 4 (1.78%) Scala
5 3 (1.33%) Python
6 2 (0.89%) Apex Code
6 2 (0.89%) Bash
6 2 (0.89%) COBOL
6 2 (0.89%) DCL
7 1 (0.44%) C
7 1 (0.44%) C++
7 1 (0.44%) R
7 1 (0.44%) Shell Script
7 1 (0.44%) T-SQL
7 1 (0.44%) TypeScript
Qualifications
1 48 (21.33%) Security Cleared
2 21 (9.33%) DV Cleared
2 21 (9.33%) SC Cleared
3 19 (8.44%) Degree
4 6 (2.67%) ITIL Certification
5 5 (2.22%) Azure Certification
5 5 (2.22%) PMP
6 4 (1.78%) DBS Check
7 3 (1.33%) BPSS Clearance
7 3 (1.33%) CCA
7 3 (1.33%) Citrix Certification
7 3 (1.33%) Computer Science Degree
7 3 (1.33%) ITIL Foundation Certificate
7 3 (1.33%) Master's Degree
7 3 (1.33%) PMI Certification
8 2 (0.89%) A+ Certification
8 2 (0.89%) AWS Certification
8 2 (0.89%) AWS Certified Cloud Practitioner
8 2 (0.89%) MCP
8 2 (0.89%) Microsoft Certification
Quality Assurance & Compliance
1 23 (10.22%) SLA
2 11 (4.89%) Data Quality
3 8 (3.56%) ISO/IEC 27001
4 4 (1.78%) GDPR
5 3 (1.33%) QA
6 2 (0.89%) WCAG
7 1 (0.44%) Cyber Essentials
7 1 (0.44%) GRC
7 1 (0.44%) GxP
7 1 (0.44%) ISO/IEC 20000
7 1 (0.44%) NIST
7 1 (0.44%) PMO
System Software
1 26 (11.56%) Active Directory
2 5 (2.22%) Docker
3 4 (1.78%) Hyper-V
3 4 (1.78%) Virtual Desktop
3 4 (1.78%) VMware Infrastructure
Systems Management
1 5 (2.22%) Kubernetes
1 5 (2.22%) Microsoft Intune
1 5 (2.22%) SCCM
1 5 (2.22%) Single Sign-On
2 4 (1.78%) Grafana
2 4 (1.78%) Prometheus
3 3 (1.33%) FortiGate
4 2 (0.89%) Ansible
4 2 (0.89%) Rundeck
5 1 (0.44%) NetBackup
5 1 (0.44%) Terraform
Vendors
1 51 (22.67%) Microsoft
2 36 (16.00%) ServiceNow
3 12 (5.33%) Citrix
4 11 (4.89%) SAP
5 8 (3.56%) Salesforce
6 7 (3.11%) Dell
6 7 (3.11%) Google
6 7 (3.11%) Oracle
7 5 (2.22%) Cisco
7 5 (2.22%) VMware
8 4 (1.78%) Apple
8 4 (1.78%) Becrypt
8 4 (1.78%) Juniper
9 3 (1.33%) Adobe
9 3 (1.33%) CheckPoint
9 3 (1.33%) HP
9 3 (1.33%) Intel
9 3 (1.33%) Reuters
9 3 (1.33%) Sage
9 3 (1.33%) Sitecore