Period
to 17 January 2018

The median contractor rate for a Desktop Support Analyst was £163 per day in advertised job vacancies in London during the 6 months to 17 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Analyst
England > London
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 547 529 457
Rank change year-on-year -18 -72 +10
Contract jobs requiring a Desktop Support Analyst 80 78 144
As % of all contract IT jobs advertised in London 0.17% 0.19% 0.33%
As % of the Job Titles category 0.18% 0.20% 0.35%
Number of daily rates quoted 56 59 76
London median daily rate £163 £200 £175
Median daily rate % change year-on-year -18.75% +14.29% +9.38%
10th Percentile £110 £129 £121
90th Percentile £297 £273 £288
England median daily rate £160 £170 £168
% change year-on-year -5.88% +1.49% +4.69%
Number of hourly rates quoted 9 7 22
London median hourly rate £17.00 £25.00 £21.50
Median hourly rate % change year-on-year -32.00% +16.28% +16.22%
10th Percentile £15.40 £15.00 £16.33
90th Percentile £54.30 £187.50 £22.25
England median hourly rate £17.00 £15.13 £21.50
% change year-on-year +12.40% -29.65% +22.86%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44,046 39,950 41,331
% of contract IT jobs with a recognized job title 94.76% 94.97% 95.14%
Number of daily rates quoted 32,026 28,477 29,128
London median daily rate £500 £465 £450
Median daily rate % change year-on-year +7.53% +3.33% +5.88%
10th Percentile £300 £300 £275
90th Percentile £669 £641 £638
England median daily rate £450 £425 £416
% change year-on-year +5.88% +2.29% +3.88%
Number of hourly rates quoted 571 563 633
London median hourly rate £19.50 £20.50 £19.00
Median hourly rate % change year-on-year -4.88% +7.89% +8.57%
10th Percentile £12.00 £11.76 £11.25
90th Percentile £47.83 £50.00 £47.83
England median hourly rate £18.50 £18.38 £18.25
% change year-on-year +0.68% +0.68% +10.61%

Desktop Support Analyst
Job Vacancy Trend in London

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst in London.

Contractor daily rate trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Desktop Support Analyst in London over the 6 months to 17 January 2018.

Contractor daily rate histogram for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Analyst in London.

Contractor hourly rate trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Desktop Support Analyst in London over the 6 months to 17 January 2018.

Contractor hourly rate histogram for Desktop Support Analyst in London

Desktop Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the London region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 20 £190 -10.59% 7
South London -34 4 £110 -13.73% 1
East London -6 3 £130 -1.89% 1
West London -8 3 £163 - 1
North London - 2 £175 -
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 17 January 2018, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Desktop Support Analyst in the job title.

1 53 (66.25%) Windows
2 45 (56.25%) Active Directory
3 37 (46.25%) Microsoft Office
4 34 (42.50%) ITIL
5 31 (38.75%) Microsoft
6 27 (33.75%) Windows 7
7 21 (26.25%) Windows 10
7 21 (26.25%) Finance
8 20 (25.00%) Office 365
9 18 (22.50%) SCCM
10 15 (18.75%) Apple
11 14 (17.50%) LAN
12 13 (16.25%) Cisco
13 12 (15.00%) Microsoft Certification
13 12 (15.00%) WAN
14 11 (13.75%) Citrix
15 10 (12.50%) Analytical Skills
16 9 (11.25%) iPhone
16 9 (11.25%) Blackberry
16 9 (11.25%) MCSE
17 8 (10.00%) SQL
17 8 (10.00%) Internet
17 8 (10.00%) Windows Server 2008
17 8 (10.00%) Skype for Business
18 7 (8.75%) Skype
18 7 (8.75%) Windows Server
18 7 (8.75%) Video Conferencing
18 7 (8.75%) MS Exchange
19 6 (7.50%) DHCP
19 6 (7.50%) TCP/IP

Desktop Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.00%) Skype for Business
2 7 (8.75%) MS Exchange
3 5 (6.25%) SharePoint
4 2 (2.50%) Exchange Server 2013
4 2 (2.50%) JBoss
4 2 (2.50%) SharePoint 2013
4 2 (2.50%) Tomcat
5 1 (1.25%) Blackberry Enterprise Server
5 1 (1.25%) Exchange Server 2010
Applications
1 37 (46.25%) Microsoft Office
2 2 (2.50%) Microsoft Excel
2 2 (2.50%) Microsoft PowerPoint
3 1 (1.25%) Acrobat
3 1 (1.25%) AutoCAD
Cloud Services
1 20 (25.00%) Office 365
2 3 (3.75%) Microsoft Azure
3 2 (2.50%) Azure Active Directory
4 1 (1.25%) Amazon AWS
4 1 (1.25%) G Suite
Communications & Networking
1 14 (17.50%) LAN
2 12 (15.00%) WAN
3 8 (10.00%) Internet
4 7 (8.75%) Skype
5 6 (7.50%) DHCP
5 6 (7.50%) DNS
5 6 (7.50%) TCP/IP
6 5 (6.25%) IP Telephony
6 5 (6.25%) VPN
7 4 (5.00%) VoIP
7 4 (5.00%) Wireless
8 3 (3.75%) Ethernet
8 3 (3.75%) Intranet
8 3 (3.75%) Network Security
9 2 (2.50%) 4G
9 2 (2.50%) Firewall
10 1 (1.25%) LDAP
10 1 (1.25%) MPLS
10 1 (1.25%) Remote Desktop
10 1 (1.25%) SAN
Database & Business Intelligence
1 2 (2.50%) MS Access
2 1 (1.25%) SQL Server
Development Applications
1 1 (1.25%) Git (software)
General
1 21 (26.25%) Finance
2 5 (6.25%) Banking
2 5 (6.25%) Law
2 5 (6.25%) Legal
3 2 (2.50%) Back Office
4 1 (1.25%) Advertising
4 1 (1.25%) French Language
4 1 (1.25%) Front Office
4 1 (1.25%) Investment Banking
4 1 (1.25%) Private Banking
4 1 (1.25%) Retail
4 1 (1.25%) Retail Banking
4 1 (1.25%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.25%) .NET
1 1 (1.25%) Web Services
Miscellaneous
1 10 (12.50%) Analytical Skills
2 9 (11.25%) Blackberry
2 9 (11.25%) iPhone
3 7 (8.75%) Video Conferencing
4 5 (6.25%) Handset
5 4 (5.00%) iPad
6 3 (3.75%) BYOD
6 3 (3.75%) Computer Science
6 3 (3.75%) Enterprise Software
6 3 (3.75%) IBM Mainframe
6 3 (3.75%) Mainframe
6 3 (3.75%) Smartphone
7 1 (1.25%) Client/Server
7 1 (1.25%) Hedge funds
7 1 (1.25%) Management Information System
7 1 (1.25%) NHS
7 1 (1.25%) Virtual Team
7 1 (1.25%) Wiki
Operating Systems
1 53 (66.25%) Windows
2 27 (33.75%) Windows 7
3 21 (26.25%) Windows 10
4 8 (10.00%) Windows Server 2008
5 7 (8.75%) Windows Server
6 6 (7.50%) Windows 8
6 6 (7.50%) Windows Server 2012
7 5 (6.25%) Android
7 5 (6.25%) Unix
8 4 (5.00%) Windows Server 2003
9 3 (3.75%) Linux
9 3 (3.75%) Mac OS X
9 3 (3.75%) NetWare
9 3 (3.75%) Windows Vista
10 2 (2.50%) Apple iOS
11 1 (1.25%) Debian
11 1 (1.25%) Mac OS
11 1 (1.25%) Ubuntu
11 1 (1.25%) Windows XP
Processes & Methodologies
1 34 (42.50%) ITIL
2 6 (7.50%) Problem Management
3 5 (6.25%) Service Delivery
3 5 (6.25%) Time Management
4 4 (5.00%) Change Management
4 4 (5.00%) Line Management
4 4 (5.00%) Software Deployment
5 3 (3.75%) Document Management
5 3 (3.75%) Incident Management
5 3 (3.75%) Service Management
6 2 (2.50%) Asset Management
6 2 (2.50%) Continuous Improvement
6 2 (2.50%) Disaster Recovery
6 2 (2.50%) E-business
6 2 (2.50%) ITSM
6 2 (2.50%) Migration
6 2 (2.50%) PDM
6 2 (2.50%) Stakeholder Management
6 2 (2.50%) Virtual Environments
6 2 (2.50%) Wealth Management
Programming Languages
1 8 (10.00%) SQL
2 2 (2.50%) Java
2 2 (2.50%) VBA
3 1 (1.25%) C
3 1 (1.25%) Python
Qualifications
1 12 (15.00%) Microsoft Certification
2 9 (11.25%) MCSE
3 6 (7.50%) MCDST
4 5 (6.25%) Degree
4 5 (6.25%) MCITP
4 5 (6.25%) MCP
4 5 (6.25%) MCSA
4 5 (6.25%) Security Cleared
5 3 (3.75%) SC Cleared
6 2 (2.50%) DBS Check
6 2 (2.50%) ITIL Certification
7 1 (1.25%) A+ Certification
7 1 (1.25%) ACDT
7 1 (1.25%) ACHDS
7 1 (1.25%) ACTC
7 1 (1.25%) CCNA
7 1 (1.25%) Cisco Certification
7 1 (1.25%) Computer Science Degree
7 1 (1.25%) MCSM
7 1 (1.25%) Network+ Certification
Quality Assurance & Compliance
1 1 (1.25%) SLA
System Software
1 45 (56.25%) Active Directory
2 5 (6.25%) VMware Infrastructure
3 3 (3.75%) Virtual Desktop
4 2 (2.50%) VMware Workstation
5 1 (1.25%) Samba
5 1 (1.25%) Virtual Machines
5 1 (1.25%) Virtual Servers
5 1 (1.25%) vSphere
Systems Management
1 18 (22.50%) SCCM
2 3 (3.75%) AirWatch
2 3 (3.75%) Microsoft Data Protection Manager
2 3 (3.75%) Systems Management Server (SMS)
3 2 (2.50%) Microsoft Intune
3 2 (2.50%) Norton AntiVirus
4 1 (1.25%) Ansible
4 1 (1.25%) Backup Exec
4 1 (1.25%) Jamf Pro
Vendors
1 31 (38.75%) Microsoft
2 15 (18.75%) Apple
3 13 (16.25%) Cisco
4 11 (13.75%) Citrix
5 5 (6.25%) VMware
6 4 (5.00%) Dell
7 3 (3.75%) Avaya
7 3 (3.75%) CommVault
7 3 (3.75%) IBM
7 3 (3.75%) Ivanti
7 3 (3.75%) MobileIron
8 2 (2.50%) HP
8 2 (2.50%) Oracle
8 2 (2.50%) Sage
8 2 (2.50%) ServiceNow
8 2 (2.50%) Symantec
9 1 (1.25%) Autodesk
9 1 (1.25%) Bloomberg
9 1 (1.25%) Mitel
9 1 (1.25%) Reuters