Period
to 19 November 2017

The median contractor rate for a Desktop Support Analyst was £163 per day in advertised job vacancies in London during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Analyst
England > London
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 562 524 451
Rank change year-on-year -38 -73 +7
Contract jobs requiring a Desktop Support Analyst 72 83 152
As % of all contract IT jobs advertised in London 0.16% 0.18% 0.32%
As % of the Job Titles category 0.16% 0.19% 0.34%
Number of daily rates quoted 55 62 81
London median daily rate £163 £190 £175
Median daily rate % change year-on-year -14.59% +8.71% +9.38%
10th Percentile £110 £124 £120
90th Percentile £358 £273 £288
England median daily rate £150 £165 £168
% change year-on-year -9.09% -1.49% +4.69%
Number of hourly rates quoted 6 4 27
London median hourly rate £17.00 £100.00 £19.50
Median hourly rate % change year-on-year -83.00% +412.82% +8.33%
10th Percentile £14.50 £25.00 £14.98
90th Percentile £93.25 £187.50 £22.25
England median hourly rate £17.00 £14.57 £19.00
% change year-on-year +16.72% -23.34% +15.15%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 43845 42658 44659
% of contract IT jobs with a recognized job title 94.85% 95.00% 94.97%
Number of daily rates quoted 31743 30364 31460
London median daily rate £493 £460 £450
Median daily rate % change year-on-year +7.07% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 544 553 695
London median hourly rate £20.00 £19.62 £19.00
Median hourly rate % change year-on-year +1.96% +3.24% +8.57%
10th Percentile £12.15 £11.50 £11.25
90th Percentile £47.83 £50.00 £47.83
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Desktop Support Analyst
Job Vacancy Trend in London

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst in London.

Contractor daily rate trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Desktop Support Analyst in London over the 6 months to 19 November 2017.

Contractor daily rate histogram for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Analyst in London.

Contractor hourly rate trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing Desktop Support Analyst in London over the 6 months to 19 November 2017.

Contractor hourly rate histogram for Desktop Support Analyst in London

Desktop Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the London region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -4 19 £175 -12.50% 1
West London -7 3 £153 - 1
East London -8 2 £130 -1.89%
South London -35 2 £110 -13.73% 1
North London - 2 £175 -
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 19 November 2017, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Desktop Support Analyst in the job title.

1 53 (73.61%) Windows
2 43 (59.72%) Active Directory
3 30 (41.67%) Microsoft Office
4 27 (37.50%) ITIL
5 26 (36.11%) Windows 7
6 25 (34.72%) Microsoft
7 21 (29.17%) Windows 10
8 18 (25.00%) SCCM
8 18 (25.00%) Office 365
9 16 (22.22%) Finance
10 15 (20.83%) LAN
11 12 (16.67%) WAN
11 12 (16.67%) Citrix
12 11 (15.28%) Microsoft Certification
12 11 (15.28%) Cisco
13 10 (13.89%) MCSE
13 10 (13.89%) Apple
13 10 (13.89%) Windows Server
14 9 (12.50%) Internet
14 9 (12.50%) Blackberry
14 9 (12.50%) TCP/IP
15 8 (11.11%) MS Exchange
15 8 (11.11%) Windows 8
16 7 (9.72%) Skype for Business
16 7 (9.72%) iPhone
16 7 (9.72%) Video Conferencing
16 7 (9.72%) MCDST
17 6 (8.33%) Security Cleared
17 6 (8.33%) Windows Server 2008
17 6 (8.33%) Analytical Skills

Desktop Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.11%) MS Exchange
2 7 (9.72%) Skype for Business
3 3 (4.17%) SharePoint
4 1 (1.39%) Exchange Server 2010
4 1 (1.39%) Exchange Server 2013
4 1 (1.39%) IBM Notes
4 1 (1.39%) SharePoint 2013
Applications
1 30 (41.67%) Microsoft Office
2 1 (1.39%) Acrobat
2 1 (1.39%) AutoCAD
2 1 (1.39%) Microsoft Excel
Cloud Services
1 18 (25.00%) Office 365
2 3 (4.17%) Microsoft Azure
3 2 (2.78%) Azure Active Directory
3 2 (2.78%) G Suite
4 1 (1.39%) Amazon AWS
Communications & Networking
1 15 (20.83%) LAN
2 12 (16.67%) WAN
3 9 (12.50%) Internet
3 9 (12.50%) TCP/IP
4 6 (8.33%) DHCP
4 6 (8.33%) DNS
4 6 (8.33%) Skype
5 5 (6.94%) Wireless
6 3 (4.17%) Ethernet
6 3 (4.17%) IP Telephony
6 3 (4.17%) Network Security
7 2 (2.78%) Intranet
7 2 (2.78%) VoIP
7 2 (2.78%) VPN
8 1 (1.39%) 4G
8 1 (1.39%) ADSL
8 1 (1.39%) Firewall
8 1 (1.39%) LDAP
8 1 (1.39%) Remote Desktop
8 1 (1.39%) Wi-Fi
Database & Business Intelligence
1 1 (1.39%) SQL Server
Development Applications
1 1 (1.39%) Git (software)
General
1 16 (22.22%) Finance
2 6 (8.33%) Law
2 6 (8.33%) Legal
3 3 (4.17%) Banking
4 2 (2.78%) Back Office
4 2 (2.78%) Front Office
5 1 (1.39%) Private Banking
5 1 (1.39%) Publishing
5 1 (1.39%) Retail
5 1 (1.39%) Retail Banking
5 1 (1.39%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.39%) Web Services
Miscellaneous
1 9 (12.50%) Blackberry
2 7 (9.72%) iPhone
2 7 (9.72%) Video Conferencing
3 6 (8.33%) Analytical Skills
4 4 (5.56%) BYOD
4 4 (5.56%) Enterprise Software
5 3 (4.17%) CMDB
5 3 (4.17%) Fat Client
5 3 (4.17%) IBM Mainframe
5 3 (4.17%) Mainframe
5 3 (4.17%) Management Information System
5 3 (4.17%) Smartphone
5 3 (4.17%) Thin Client
6 2 (2.78%) Client/Server
6 2 (2.78%) Handset
6 2 (2.78%) iPad
7 1 (1.39%) Computer Science
7 1 (1.39%) Hedge funds
7 1 (1.39%) NHS
7 1 (1.39%) Virtual Team
Operating Systems
1 53 (73.61%) Windows
2 26 (36.11%) Windows 7
3 21 (29.17%) Windows 10
4 10 (13.89%) Windows Server
5 8 (11.11%) Windows 8
6 6 (8.33%) Windows Server 2008
7 5 (6.94%) Windows Server 2012
8 4 (5.56%) Apple iOS
8 4 (5.56%) Mac OS X
9 3 (4.17%) Android
9 3 (4.17%) Linux
9 3 (4.17%) NetWare
9 3 (4.17%) Unix
9 3 (4.17%) Windows Server 2003
9 3 (4.17%) Windows Vista
10 1 (1.39%) Debian
10 1 (1.39%) Mac OS
10 1 (1.39%) Ubuntu
Processes & Methodologies
1 27 (37.50%) ITIL
2 5 (6.94%) Service Delivery
3 4 (5.56%) Document Management
3 4 (5.56%) Problem Management
3 4 (5.56%) Service Management
3 4 (5.56%) Software Deployment
3 4 (5.56%) Time Management
4 3 (4.17%) Change Management
4 3 (4.17%) Configuration Management
4 3 (4.17%) Line Management
5 2 (2.78%) Continuous Improvement
5 2 (2.78%) Disaster Recovery
5 2 (2.78%) E-business
5 2 (2.78%) Incident Management
5 2 (2.78%) Investment Management
5 2 (2.78%) ITSM
5 2 (2.78%) Stakeholder Management
5 2 (2.78%) Validation
6 1 (1.39%) Application Packaging
6 1 (1.39%) Business Analysis
Programming Languages
1 5 (6.94%) SQL
2 2 (2.78%) Java
3 1 (1.39%) C
3 1 (1.39%) Python
Qualifications
1 11 (15.28%) Microsoft Certification
2 10 (13.89%) MCSE
3 7 (9.72%) MCDST
4 6 (8.33%) MCP
4 6 (8.33%) Security Cleared
5 4 (5.56%) MCSA
6 3 (4.17%) A+ Certification
6 3 (4.17%) Degree
7 2 (2.78%) ACDT
7 2 (2.78%) ACHDS
7 2 (2.78%) ACTC
7 2 (2.78%) DBS Check
7 2 (2.78%) DV Cleared
7 2 (2.78%) MCITP
7 2 (2.78%) MCSM
7 2 (2.78%) Network+ Certification
7 2 (2.78%) SC Cleared
8 1 (1.39%) CCNA
8 1 (1.39%) Cisco Certification
8 1 (1.39%) ITIL Certification
Quality Assurance & Compliance
1 3 (4.17%) SLA
System Software
1 43 (59.72%) Active Directory
2 2 (2.78%) Virtual Servers
3 1 (1.39%) Samba
3 1 (1.39%) Virtual Desktop
3 1 (1.39%) VMware Infrastructure
Systems Management
1 18 (25.00%) SCCM
2 3 (4.17%) AirWatch
2 3 (4.17%) Microsoft Data Protection Manager
3 2 (2.78%) Microsoft Intune
3 2 (2.78%) Norton AntiVirus
3 2 (2.78%) Systems Management Server (SMS)
4 1 (1.39%) Ansible
4 1 (1.39%) Backup Exec
Vendors
1 25 (34.72%) Microsoft
2 12 (16.67%) Citrix
3 11 (15.28%) Cisco
4 10 (13.89%) Apple
5 5 (6.94%) HP
6 4 (5.56%) Dell
6 4 (5.56%) ServiceNow
7 3 (4.17%) Avaya
7 3 (4.17%) CommVault
7 3 (4.17%) IBM
8 2 (2.78%) Bloomberg
8 2 (2.78%) Google
8 2 (2.78%) LANDesk
8 2 (2.78%) Oracle
8 2 (2.78%) Symantec
8 2 (2.78%) VMware
9 1 (1.39%) Autodesk
9 1 (1.39%) Meraki
9 1 (1.39%) Veeam
9 1 (1.39%) Wyse