Period
to 18 July 2018

The median contractor rate for a Desktop Support Analyst was £170 per day in advertised job vacancies in London during the 6 months to 18 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Analyst
England > London
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 553 540 556
Rank change year-on-year -13 +16 -50
Contract jobs requiring a Desktop Support Analyst 77 58 65
As % of all contract IT jobs advertised in London 0.17% 0.14% 0.14%
As % of the Job Titles category 0.18% 0.15% 0.15%
Number of daily rates quoted 60 45 40
London median daily rate £170 £175 £163
Median daily rate % change year-on-year -2.86% +7.69% +4.84%
10th Percentile £105 £129 £130
90th Percentile £276 £350 £251
England median daily rate £170 £161 £150
% change year-on-year +5.43% +7.50% -6.25%
Number of hourly rates quoted 2 4 6
London median hourly rate £19.75 £20.25 £20.00
Median hourly rate % change year-on-year -2.47% +1.25% +0.70%
10th Percentile £18.58 £18.58 £15.25
90th Percentile £21.53 £22.78 £26.13
England median hourly rate £17.50 £15.25 £16.50
% change year-on-year +14.75% -7.58% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 43,782 39,746 43,314
% of contract IT jobs with a recognized job title 94.76% 95.10% 95.15%
Number of daily rates quoted 31,713 28,288 31,169
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £305 £286
90th Percentile £675 £650 £638
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 649 515 510
London median hourly rate £21.50 £21.25 £19.00
Median hourly rate % change year-on-year +1.18% +11.84% -4.03%
10th Percentile £13.10 £12.50 £10.50
90th Percentile £50.65 £50.00 £46.78
England median hourly rate £18.70 £18.50 £19.00
% change year-on-year +1.08% -2.63% +8.57%

Desktop Support Analyst
Job Vacancy Trend in London

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Analyst in London.

Contractor daily rate trend for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Desktop Support Analyst in London over the 6 months to 18 July 2018.

Contractor daily rate histogram for Desktop Support Analyst in London

Desktop Support Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Analyst in London.

Contractor hourly rate trend for Desktop Support Analyst in London

Desktop Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the London region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -56 13 £160 -8.57% 3
West London -25 3 £157 +2.95% 1
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 18 July 2018, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Desktop Support Analyst in the job title.

1 64 (83.12%) Windows
2 51 (66.23%) Active Directory
3 32 (41.56%) Office 365
3 32 (41.56%) Windows 10
4 27 (35.06%) Windows 7
4 27 (35.06%) Microsoft Office
4 27 (35.06%) ITIL
5 26 (33.77%) Microsoft
6 18 (23.38%) Citrix
7 16 (20.78%) Apple iOS
8 15 (19.48%) SCCM
9 14 (18.18%) Apple
10 13 (16.88%) LAN
11 12 (15.58%) WAN
11 12 (15.58%) Finance
11 12 (15.58%) Windows Server 2012
12 11 (14.29%) Android
12 11 (14.29%) Windows Server
12 11 (14.29%) DHCP
12 11 (14.29%) DNS
12 11 (14.29%) MS Exchange
13 10 (12.99%) Cisco
13 10 (12.99%) VPN
13 10 (12.99%) Asset Management
13 10 (12.99%) Video Conferencing
14 9 (11.69%) Analytical Skills
15 8 (10.39%) HP
16 7 (9.09%) SLA
16 7 (9.09%) Windows XP
16 7 (9.09%) iPhone

Desktop Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.29%) MS Exchange
2 2 (2.60%) SharePoint
2 2 (2.60%) Skype for Business
3 1 (1.30%) Exchange Server 2007
3 1 (1.30%) Exchange Server 2010
Applications
1 27 (35.06%) Microsoft Office
2 2 (2.60%) Acrobat
3 1 (1.30%) Microsoft Excel
Business Applications
1 1 (1.30%) Carpe Diem
Cloud Services
1 32 (41.56%) Office 365
2 3 (3.90%) Mimecast
3 2 (2.60%) G Suite
4 1 (1.30%) Adobe Creative Cloud
4 1 (1.30%) Azure Active Directory
4 1 (1.30%) Google Cloud Platform
4 1 (1.30%) Microsoft Azure
Communications & Networking
1 13 (16.88%) LAN
2 12 (15.58%) WAN
3 11 (14.29%) DHCP
3 11 (14.29%) DNS
4 10 (12.99%) VPN
5 6 (7.79%) Internet
6 5 (6.49%) Skype
6 5 (6.49%) TCP/IP
7 4 (5.19%) Firewall
7 4 (5.19%) Wireless
8 3 (3.90%) Cisco IOS
8 3 (3.90%) IP Telephony
8 3 (3.90%) VLAN
8 3 (3.90%) VoIP
8 3 (3.90%) WLAN
9 2 (2.60%) Ethernet
10 1 (1.30%) Broadband
10 1 (1.30%) IPsec
10 1 (1.30%) Remote Desktop
10 1 (1.30%) SMS
General
1 12 (15.58%) Finance
2 5 (6.49%) Legal
3 4 (5.19%) Banking
4 3 (3.90%) Back Office
4 3 (3.90%) Law
5 2 (2.60%) Advertising
5 2 (2.60%) Front Office
5 2 (2.60%) Investment Banking
6 1 (1.30%) Financial Institution
6 1 (1.30%) Multimedia
6 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.30%) COM
1 1 (1.30%) XMPP
Miscellaneous
1 10 (12.99%) Video Conferencing
2 9 (11.69%) Analytical Skills
3 7 (9.09%) iPhone
4 4 (5.19%) Blackberry
5 3 (3.90%) Handset
5 3 (3.90%) Self-Motivation
5 3 (3.90%) Smartphone
6 2 (2.60%) iPad
6 2 (2.60%) Management Information System
6 2 (2.60%) Mobile Computing
6 2 (2.60%) Online Banking
7 1 (1.30%) Enterprise Software
7 1 (1.30%) Fat Client
7 1 (1.30%) IBM Mainframe
7 1 (1.30%) Mainframe
7 1 (1.30%) NHS
7 1 (1.30%) PDA
7 1 (1.30%) Thin Client
Operating Systems
1 64 (83.12%) Windows
2 32 (41.56%) Windows 10
3 27 (35.06%) Windows 7
4 16 (20.78%) Apple iOS
5 12 (15.58%) Windows Server 2012
6 11 (14.29%) Android
6 11 (14.29%) Windows Server
7 7 (9.09%) Windows Server 2008
7 7 (9.09%) Windows XP
8 6 (7.79%) Mac OS
9 5 (6.49%) Mac OS X
10 3 (3.90%) Linux
10 3 (3.90%) Windows Server 2003
11 2 (2.60%) Mac OS X Server
12 1 (1.30%) NetWare
12 1 (1.30%) Unix
12 1 (1.30%) Windows 8
Processes & Methodologies
1 27 (35.06%) ITIL
2 10 (12.99%) Asset Management
3 6 (7.79%) Incident Management
3 6 (7.79%) Service Management
4 5 (6.49%) Investment Management
4 5 (6.49%) Service Delivery
5 4 (5.19%) Problem-Solving
5 4 (5.19%) Root Cause Analysis
6 3 (3.90%) Line Management
6 3 (3.90%) Mentoring
7 2 (2.60%) Break/Fix
7 2 (2.60%) Change Control
7 2 (2.60%) Customer Requirements
7 2 (2.60%) Cybersecurity
7 2 (2.60%) Decision-Making
7 2 (2.60%) ITSM
7 2 (2.60%) Migration
7 2 (2.60%) Problem Management
7 2 (2.60%) Stakeholder Management
8 1 (1.30%) Information Security
Programming Languages
1 1 (1.30%) PowerShell
1 1 (1.30%) SQL
Qualifications
1 6 (7.79%) Microsoft Certification
2 4 (5.19%) A+ Certification
3 3 (3.90%) CHECK Team Member
3 3 (3.90%) MCSA
4 2 (2.60%) MCP
4 2 (2.60%) SC Cleared
4 2 (2.60%) Security Cleared
5 1 (1.30%) CCNA
5 1 (1.30%) Cisco Certification
5 1 (1.30%) DBS Check
5 1 (1.30%) Degree
5 1 (1.30%) ITIL Foundation Certificate
5 1 (1.30%) MCITP
5 1 (1.30%) MCSE
Quality Assurance & Compliance
1 7 (9.09%) SLA
2 2 (2.60%) Cyber Essentials
3 1 (1.30%) ISO/IEC 27001
System Software
1 51 (66.23%) Active Directory
2 5 (6.49%) VMware Infrastructure
3 4 (5.19%) Terminal Services
4 1 (1.30%) Hyper-V
4 1 (1.30%) Virtual Machines
Systems Management
1 15 (19.48%) SCCM
2 3 (3.90%) Backup Exec
2 3 (3.90%) Norton AntiVirus
3 2 (2.60%) AirWatch
4 1 (1.30%) Cisco CUCM
4 1 (1.30%) HP Data Protector
4 1 (1.30%) HP SIM
4 1 (1.30%) McAfee ePO
4 1 (1.30%) Systems Management Server (SMS)
Vendors
1 26 (33.77%) Microsoft
2 18 (23.38%) Citrix
3 14 (18.18%) Apple
4 10 (12.99%) Cisco
5 8 (10.39%) HP
6 6 (7.79%) ServiceNow
6 6 (7.79%) VMware
7 5 (6.49%) Bloomberg
8 4 (5.19%) Remedy
8 4 (5.19%) Sophos
9 3 (3.90%) Adobe
9 3 (3.90%) Fidessa
9 3 (3.90%) Google
9 3 (3.90%) Symantec
9 3 (3.90%) Veeam
10 2 (2.60%) CheckPoint
10 2 (2.60%) Dell
10 2 (2.60%) Ivanti
10 2 (2.60%) Reuters
10 2 (2.60%) SAP