The median annual salary for a Desktop Support Analyst was £30,500 in advertised job vacancies in London during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
England / London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 534 540 557
Rank change year-on-year +6 +17  
Permanent jobs requiring a Desktop Support Analyst 81 92 131
As % of all permanent IT jobs advertised in London 0.22% 0.23% 0.29%
As % of the Job Titles category 0.23% 0.24% 0.30%
Number of salaries quoted 75 76 122
Median salary £30,500 £30,000 £35,000
Median salary % change year-on-year +1.66% -14.28%  
90% offered a salary of more than £25,000 £23,750 £25,050
10% offered a salary of more than £39,400 £37,750 £45,000
UK excluding London median salary £28,000 £26,597 £25,000
% change year-on-year +5.27% +6.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34741 38396 43056
As % of all permanent IT job vacancies advertised in London 94.86% 95.95% 95.89%
Number of salaries quoted 28207 33382 36386
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Desktop Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in London

Desktop Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst in London.

Salary trend for Desktop Support Analyst in London

Desktop Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Desktop Support Analyst in London over the 3 months to 23 June 2017.

Salary histogram for Desktop Support Analyst in London

Desktop Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the London region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 12 £33,750 -10.00% 2
West End of London +4 2 £26,250 -13.93% 1
Uxbridge - 1 £32,000 -
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 June 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Desktop Support Analyst in the job title.

1 127 (90.71%) Windows
2 99 (70.71%) Microsoft
3 77 (55.00%) Active Directory
4 76 (54.29%) Windows 7
5 74 (52.86%) Windows 10
6 73 (52.14%) Microsoft Office
7 36 (25.71%) Citrix
8 30 (21.43%) Apple
8 30 (21.43%) Office 365
9 29 (20.71%) MS Exchange
10 28 (20.00%) Windows Server
11 27 (19.29%) Windows Server 2012
11 27 (19.29%) Windows Server 2008
12 26 (18.57%) SCCM
13 25 (17.86%) Android
13 25 (17.86%) ITIL
14 23 (16.43%) Finance
14 23 (16.43%) Smartphone
15 21 (15.00%) Service Management
15 21 (15.00%) Microsoft Certification
16 20 (14.29%) Legal
17 19 (13.57%) VMware
17 19 (13.57%) Windows 8
18 17 (12.14%) Mac OS X
18 17 (12.14%) MCSE
18 17 (12.14%) XenApp
19 15 (10.71%) BYOD
19 15 (10.71%) VoIP
19 15 (10.71%) HP
19 15 (10.71%) Blackberry

Desktop Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (20.71%) MS Exchange
2 7 (5.00%) Exchange Server 2013
3 6 (4.29%) Blackberry Enterprise Server
4 5 (3.57%) Exchange Server 2007
5 4 (2.86%) Exchange Server 2010
6 3 (2.14%) SharePoint
7 1 (0.71%) Exchange Server 2003
Applications
1 73 (52.14%) Microsoft Office
2 6 (4.29%) Microsoft Excel
3 4 (2.86%) Microsoft PowerPoint
Business Applications
1 1 (0.71%) Dynamics CRM
Cloud Services
1 30 (21.43%) Office 365
2 6 (4.29%) Mimecast
3 2 (1.43%) Microsoft Azure
Communications & Networking
1 15 (10.71%) VoIP
2 11 (7.86%) DHCP
2 11 (7.86%) TCP/IP
3 10 (7.14%) DNS
3 10 (7.14%) LAN
3 10 (7.14%) WAN
4 9 (6.43%) Firewall
4 9 (6.43%) PBX
5 6 (4.29%) SAN
5 6 (4.29%) VPN
6 5 (3.57%) Network Security
6 5 (3.57%) VLAN
7 4 (2.86%) IP Telephony
7 4 (2.86%) Wireless
8 3 (2.14%) Ethernet
9 2 (1.43%) Intranet
9 2 (1.43%) Skype
10 1 (0.71%) Cisco IPT
10 1 (0.71%) NetScaler
10 1 (0.71%) Remote Desktop
Database & Business Intelligence
1 7 (5.00%) SQL Server
2 3 (2.14%) SQL Server Integration Services
2 3 (2.14%) SQL Server Reporting Services
3 2 (1.43%) Oracle Database
3 2 (1.43%) Oracle Database 11g
3 2 (1.43%) SQL Server 2005
3 2 (1.43%) SQL Server 2008
4 1 (0.71%) SQL Server 2012
Development Applications
1 2 (1.43%) MSI
General
1 23 (16.43%) Finance
2 20 (14.29%) Legal
3 14 (10.00%) Banking
4 13 (9.29%) Law
5 5 (3.57%) Italian Language
6 4 (2.86%) Telecoms
7 3 (2.14%) Advertising
7 3 (2.14%) Investment Banking
8 2 (1.43%) Retail
9 1 (0.71%) Front Office
9 1 (0.71%) International Banking
Libraries, Frameworks & Software Standards
1 3 (2.14%) XMPP
2 1 (0.71%) COM
2 1 (0.71%) HTML
Miscellaneous
1 23 (16.43%) Smartphone
2 15 (10.71%) Blackberry
2 15 (10.71%) BYOD
3 13 (9.29%) iPad
4 12 (8.57%) Video Conferencing
5 8 (5.71%) iPhone
6 5 (3.57%) Hedge funds
7 4 (2.86%) Equities
7 4 (2.86%) Fat Client
7 4 (2.86%) Thin Client
8 1 (0.71%) Analytical Skills
8 1 (0.71%) CCTV
8 1 (0.71%) CMDB
8 1 (0.71%) Computer Science
8 1 (0.71%) Driving Licence
8 1 (0.71%) IVR
8 1 (0.71%) Management Information System
8 1 (0.71%) NHS
Operating Systems
1 127 (90.71%) Windows
2 76 (54.29%) Windows 7
3 74 (52.86%) Windows 10
4 28 (20.00%) Windows Server
5 27 (19.29%) Windows Server 2008
5 27 (19.29%) Windows Server 2012
6 25 (17.86%) Android
7 19 (13.57%) Windows 8
8 17 (12.14%) Mac OS X
9 12 (8.57%) Windows XP
10 6 (4.29%) Mac OS
11 2 (1.43%) Apple iOS
11 2 (1.43%) Linux
11 2 (1.43%) Windows Server 2003
Processes & Methodologies
1 25 (17.86%) ITIL
2 21 (15.00%) Service Management
3 10 (7.14%) Project Management
4 9 (6.43%) Asset Management
4 9 (6.43%) Incident Management
4 9 (6.43%) Service Delivery
5 8 (5.71%) ITIL V3
6 5 (3.57%) E-Commerce
6 5 (3.57%) Root Cause Analysis
6 5 (3.57%) Software Testing
7 4 (2.86%) Contract Management
7 4 (2.86%) CRM
8 3 (2.14%) Investment Management
8 3 (2.14%) Trend Analysis
9 2 (1.43%) Application Packaging
9 2 (1.43%) Kalman Filter
9 2 (1.43%) Malware Detection/Protection
9 2 (1.43%) Server Building
9 2 (1.43%) Software License Management
9 2 (1.43%) Time Management
Programming Languages
1 8 (5.71%) PowerShell
2 5 (3.57%) SQL
Qualifications
1 21 (15.00%) Microsoft Certification
2 17 (12.14%) MCSE
3 8 (5.71%) Degree
3 8 (5.71%) MCP
4 5 (3.57%) ITIL Certification
5 4 (2.86%) CCNA
5 4 (2.86%) Cisco Certification
6 3 (2.14%) MCDST
7 1 (0.71%) A+ Certification
7 1 (0.71%) ITIL Foundation Certificate
7 1 (0.71%) MCITP
7 1 (0.71%) MOS
Quality Assurance & Compliance
1 10 (7.14%) SLA
2 1 (0.71%) QA
System Software
1 77 (55.00%) Active Directory
2 17 (12.14%) XenApp
3 11 (7.86%) VMware Infrastructure
4 10 (7.14%) Hyper-V
4 10 (7.14%) XenDesktop
5 2 (1.43%) Microsoft App-V
5 2 (1.43%) Terminal Services
5 2 (1.43%) vSphere
Systems Management
1 26 (18.57%) SCCM
2 9 (6.43%) Backup Exec
2 9 (6.43%) Norton AntiVirus
3 5 (3.57%) FortiGate
4 2 (1.43%) WSUS
4 2 (1.43%) XenMobile
5 1 (0.71%) AirWatch
5 1 (0.71%) SafeCom
Vendors
1 99 (70.71%) Microsoft
2 36 (25.71%) Citrix
3 30 (21.43%) Apple
4 19 (13.57%) VMware
5 15 (10.71%) HP
6 13 (9.29%) Cisco
7 11 (7.86%) Bloomberg
8 9 (6.43%) Reuters
8 9 (6.43%) Symantec
9 8 (5.71%) Avaya
10 7 (5.00%) Mitel
11 6 (4.29%) Canon
11 6 (4.29%) Sophos
12 4 (2.86%) FactSet
12 4 (2.86%) Polycom
13 3 (2.14%) iManage
14 2 (1.43%) AppSense
14 2 (1.43%) Oracle
14 2 (1.43%) Remedy
15 1 (0.71%) Wyse
London
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