Period
to 20 November 2017

The median annual salary for a Desktop Support Analyst was £31,000 in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Analyst
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 703 680 657
Rank change year-on-year -23 -23 +10
Permanent jobs requiring a Desktop Support Analyst 142 163 275
As % of all permanent IT jobs advertised in London 0.19% 0.22% 0.31%
As % of the Job Titles category 0.20% 0.23% 0.32%
Number of salaries quoted 136 147 234
London median annual salary £31,000 £30,000 £33,500
Median salary % change year-on-year +3.33% -10.45% +5.93%
10th Percentile £22,500 £22,900 £22,875
90th Percentile £44,000 £43,750 £43,750
England median annual salary £28,000 £27,500 £29,500
% change year-on-year +1.82% -6.78% +5.36%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 70913 71825 85553
% of permanent IT jobs with a recognized job title 94.35% 95.97% 96.01%
Number of salaries quoted 55797 62046 72615
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,250 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support Analyst
Job Vacancy Trend in London

Job postings that featured Desktop Support Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Desktop Support Analyst in London

Desktop Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst in London.

Salary trend for Desktop Support Analyst in London

Desktop Support Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Desktop Support Analyst in London over the 6 months to 20 November 2017.

Salary histogram for Desktop Support Analyst in London

Desktop Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +9 45 £35,000 +6.06% 1
West London +10 8 £33,250 +19.82% 1
South London +4 5 £28,000 +3.70% 1
East London +3 1 £45,000 +80.00%
North London 0 1 £27,500 +19.57%
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Desktop Support Analyst in the job title.

1 119 (83.80%) Windows
2 87 (61.27%) Microsoft
3 86 (60.56%) Active Directory
4 74 (52.11%) Windows 7
5 62 (43.66%) Windows 10
6 61 (42.96%) Microsoft Office
7 48 (33.80%) Office 365
8 44 (30.99%) ITIL
8 44 (30.99%) Finance
9 33 (23.24%) Windows Server
10 31 (21.83%) Citrix
11 29 (20.42%) Microsoft Certification
12 28 (19.72%) Windows Server 2008
13 27 (19.01%) Banking
13 27 (19.01%) Windows 8
13 27 (19.01%) VMware
14 26 (18.31%) MS Exchange
15 23 (16.20%) VMware Infrastructure
16 22 (15.49%) Mac OS X
17 21 (14.79%) Apple
17 21 (14.79%) SCCM
18 20 (14.08%) Degree
19 16 (11.27%) MCSE
20 15 (10.56%) Cisco
20 15 (10.56%) Exchange Server 2010
20 15 (10.56%) Exchange Server 2013
20 15 (10.56%) Android
21 14 (9.86%) Blackberry
22 13 (9.15%) TCP/IP
22 13 (9.15%) Windows Server 2012

Desktop Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (18.31%) MS Exchange
2 15 (10.56%) Exchange Server 2010
2 15 (10.56%) Exchange Server 2013
3 6 (4.23%) Blackberry Enterprise Server
4 2 (1.41%) Exchange Server 2003
4 2 (1.41%) Exchange Server 2007
4 2 (1.41%) SharePoint
4 2 (1.41%) Skype for Business
5 1 (0.70%) SharePoint 2010
Applications
1 61 (42.96%) Microsoft Office
2 9 (6.34%) Microsoft Excel
3 4 (2.82%) Microsoft PowerPoint
4 2 (1.41%) AutoCAD
4 2 (1.41%) Revit
5 1 (0.70%) Adobe Creative Suite
Business Applications
1 1 (0.70%) Dynamics CRM
1 1 (0.70%) Eikon
Cloud Services
1 48 (33.80%) Office 365
2 3 (2.11%) OneDrive
3 1 (0.70%) Microsoft Azure
Communications & Networking
1 13 (9.15%) TCP/IP
2 12 (8.45%) DHCP
3 11 (7.75%) DNS
4 10 (7.04%) LAN
5 9 (6.34%) Firewall
5 9 (6.34%) WAN
6 7 (4.93%) Wireless
7 6 (4.23%) Internet
7 6 (4.23%) VoIP
7 6 (4.23%) VPN
8 3 (2.11%) Remote Desktop
9 2 (1.41%) Cisco ASA
9 2 (1.41%) Cisco IOS
9 2 (1.41%) IP Telephony
9 2 (1.41%) PBX
9 2 (1.41%) VLAN
10 1 (0.70%) Cisco PIX
10 1 (0.70%) LDAP
10 1 (0.70%) OpenVPN
10 1 (0.70%) Unified Communications
Database & Business Intelligence
1 2 (1.41%) SQL Server
Development Applications
1 1 (0.70%) FrontPage
General
1 44 (30.99%) Finance
2 27 (19.01%) Banking
3 12 (8.45%) International Banking
3 12 (8.45%) Law
4 11 (7.75%) Legal
5 7 (4.93%) Investment Banking
6 5 (3.52%) Italian Language
7 4 (2.82%) Back Office
8 2 (1.41%) Manufacturing
8 2 (1.41%) Publishing
8 2 (1.41%) Retail
8 2 (1.41%) Telecoms
9 1 (0.70%) Front Office
9 1 (0.70%) German Language
9 1 (0.70%) Marketing
9 1 (0.70%) Multimedia
9 1 (0.70%) Private Banking
9 1 (0.70%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.70%) COM
1 1 (0.70%) HTML
Miscellaneous
1 14 (9.86%) Blackberry
2 10 (7.04%) Smartphone
2 10 (7.04%) Video Conferencing
3 7 (4.93%) iPhone
4 5 (3.52%) Computer Science
4 5 (3.52%) iPad
5 4 (2.82%) Analytical Skills
5 4 (2.82%) Management Information System
6 3 (2.11%) CCTV
7 2 (1.41%) Hedge funds
8 1 (0.70%) BYOD
8 1 (0.70%) Driving Licence
8 1 (0.70%) Enterprise Software
8 1 (0.70%) IVR
8 1 (0.70%) NHS
8 1 (0.70%) Replication
Operating Systems
1 119 (83.80%) Windows
2 74 (52.11%) Windows 7
3 62 (43.66%) Windows 10
4 33 (23.24%) Windows Server
5 28 (19.72%) Windows Server 2008
6 27 (19.01%) Windows 8
7 22 (15.49%) Mac OS X
8 15 (10.56%) Android
9 13 (9.15%) Windows Server 2012
10 7 (4.93%) Windows Server 2003
11 5 (3.52%) Mac OS
12 3 (2.11%) Apple iOS
12 3 (2.11%) Linux
13 1 (0.70%) Debian
13 1 (0.70%) Ubuntu
13 1 (0.70%) Windows 2000 Server
13 1 (0.70%) Windows NT
13 1 (0.70%) Windows Phone
Processes & Methodologies
1 44 (30.99%) ITIL
2 10 (7.04%) Asset Management
2 10 (7.04%) Investment Management
3 9 (6.34%) Incident Management
3 9 (6.34%) ITIL V3
4 8 (5.63%) Service Delivery
5 7 (4.93%) Service Management
6 5 (3.52%) E-Commerce
6 5 (3.52%) Time Management
7 4 (2.82%) Agile Software Development
7 4 (2.82%) Change Management
7 4 (2.82%) Wealth Management
8 3 (2.11%) Continuous Improvement
8 3 (2.11%) DevOps
8 3 (2.11%) Fund Management
8 3 (2.11%) Knowledge Management
8 3 (2.11%) Mobile Device Management
8 3 (2.11%) Root Cause Analysis
8 3 (2.11%) Runbook
9 2 (1.41%) Creative Problem-Solving
Programming Languages
1 10 (7.04%) SQL
2 7 (4.93%) PowerShell
3 2 (1.41%) C
4 1 (0.70%) Java
4 1 (0.70%) VB
Qualifications
1 29 (20.42%) Microsoft Certification
2 20 (14.08%) Degree
3 16 (11.27%) MCSE
4 5 (3.52%) Cisco Certification
4 5 (3.52%) ITIL Foundation Certificate
5 4 (2.82%) CCNA
6 3 (2.11%) A+ Certification
6 3 (2.11%) MCDST
6 3 (2.11%) MCP
6 3 (2.11%) MCSA
7 1 (0.70%) ITIL Certification
7 1 (0.70%) Security Cleared
Quality Assurance & Compliance
1 12 (8.45%) SLA
2 1 (0.70%) QA
System Software
1 86 (60.56%) Active Directory
2 23 (16.20%) VMware Infrastructure
3 4 (2.82%) Hyper-V
3 4 (2.82%) XenApp
4 3 (2.11%) Terminal Services
4 3 (2.11%) Virtual Desktop
4 3 (2.11%) Virtual Servers
4 3 (2.11%) vSphere
4 3 (2.11%) XenDesktop
5 2 (1.41%) BitLocker
6 1 (0.70%) VMware Workstation
Systems Management
1 21 (14.79%) SCCM
2 1 (0.70%) SafeCom
2 1 (0.70%) WSUS
Vendors
1 87 (61.27%) Microsoft
2 31 (21.83%) Citrix
3 27 (19.01%) VMware
4 21 (14.79%) Apple
5 15 (10.56%) Cisco
6 12 (8.45%) Reuters
7 7 (4.93%) Bloomberg
7 7 (4.93%) FactSet
8 6 (4.23%) Sophos
9 5 (3.52%) Adobe
9 5 (3.52%) iManage
10 3 (2.11%) Dell
10 3 (2.11%) HP
10 3 (2.11%) Tandberg
11 2 (1.41%) Avaya
11 2 (1.41%) Mitel
11 2 (1.41%) MobileIron
11 2 (1.41%) Peregrine
11 2 (1.41%) ServiceNow
12 1 (0.70%) Retek