2nd Line Support Engineer Contracts in the UK excluding London

Second Line Support Engineer
UK > UK excluding London

The median Second Line Support Engineer daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 5 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
5 Jun 2024		 Same period 2023 Same period 2022
Rank 313 315 315
Rank change year-on-year +2 0 +92
Contract jobs requiring a 2nd Line Support Engineer 79 123 206
As % of all contract jobs advertised in the UK excluding London 0.38% 0.54% 0.67%
As % of the Job Titles category 0.41% 0.58% 0.70%
Number of daily rates quoted 61 89 137
10th Percentile £150 £163 £142
25th Percentile £175 £185 £163
Median daily rate (50th Percentile) £200 £210 £190
Median % change year-on-year -4.76% +10.53% +15.15%
75th Percentile £230 £275 £219
90th Percentile £273 £350 £253
UK median daily rate £200 £210 £195
% change year-on-year -4.76% +7.69% +11.43%
Number of hourly rates quoted 2 3 25
10th Percentile £18.37 £15.69 £13.16
25th Percentile £19.34 £17.31 £15.25
Median hourly rate £20.95 £20.00 £17.50
Median % change year-on-year +4.75% +14.29% +12.90%
75th Percentile £22.57 £25.50 £18.00
90th Percentile £23.53 £28.80 £43.10
UK median hourly rate £23.09 £23.50 £17.50
% change year-on-year -1.74% +34.29% +9.38%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,293 21,279 29,220
% of contract IT jobs with a recognized job title 92.46% 94.28% 95.59%
Number of daily rates quoted 11,580 14,791 20,569
10th Percentile £213 £225 £206
25th Percentile £363 £390 £373
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +9.20%
75th Percentile £594 £600 £575
90th Percentile £688 £688 £651
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.14%
Number of hourly rates quoted 2,443 1,073 1,404
10th Percentile £12.50 £13.41 £12.50
25th Percentile £15.85 £18.00 £14.86
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £62.50 £65.00 £45.21
90th Percentile £74.00 £75.50 £61.15
UK median hourly rate £37.50 £45.00 £24.46
% change year-on-year -16.67% +83.97% +12.51%

2nd Line Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd Line Support Engineer in the UK excluding London

2nd Line Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in the UK excluding London.

Daily rate trend for 2nd Line Support Engineer in the UK excluding London

2nd Line Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing 2nd Line Support Engineer in the UK excluding London over the 6 months to 5 June 2024.

Daily rate histogram for 2nd Line Support Engineer in the UK excluding London

2nd Line Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in the UK excluding London.

Hourly rate trend for 2nd Line Support Engineer in the UK excluding London

2nd Line Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK excluding London region over the 6 months to 5 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
Midlands +20 24 £200 -33.11% 6
South East -6 17 £228 +7.69% 23
West Midlands +20 16 £200 +14.29% 1
North of England +22 14 £195 -2.50% 13
South West -1 11 £190 -15.56% 10
Yorkshire +25 8 £190 -2.56% 5
East Midlands +6 8 £210 -40.00% 5
East of England +1 8 £238 +22.58% 5
North West +14 5 £220 +9.86% 7
Scotland +43 2 £200 +5.26% 4
Northern Ireland - 2 £145 -
North East +9 1 £195 - 1
Wales - 1 £135 -
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 5 June 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 2nd Line Support Engineer in the job title.

1 55 (69.62%) Windows
2 42 (53.16%) Active Directory
3 38 (48.10%) Microsoft
3 38 (48.10%) Microsoft 365
4 35 (44.30%) Social Skills
5 28 (35.44%) Windows 10
6 26 (32.91%) SCCM
7 20 (25.32%) Customer Service
8 16 (20.25%) Problem-Solving
8 16 (20.25%) Microsoft Office
9 15 (18.99%) Azure
10 14 (17.72%) Degree
10 14 (17.72%) TCP/IP
11 12 (15.19%) Microsoft Exchange
11 12 (15.19%) WAN
12 11 (13.92%) DNS
12 11 (13.92%) Firewall
12 11 (13.92%) Microsoft Intune
13 10 (12.66%) Analytical Skills
13 10 (12.66%) Windows Server
13 10 (12.66%) Windows Server 2012
13 10 (12.66%) VMware
13 10 (12.66%) VLAN
13 10 (12.66%) Apple
13 10 (12.66%) VPN
13 10 (12.66%) ITIL
14 9 (11.39%) Cisco
14 9 (11.39%) Mac OS
14 9 (11.39%) Proactive Monitoring
14 9 (11.39%) Documentation Skills

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (15.19%) Microsoft Exchange
2 5 (6.33%) SharePoint
Applications
1 16 (20.25%) Microsoft Office
2 1 (1.27%) Microsoft Excel
2 1 (1.27%) Spreadsheet
Cloud Services
1 38 (48.10%) Microsoft 365
2 15 (18.99%) Azure
3 2 (2.53%) AWS
3 2 (2.53%) OneDrive
4 1 (1.27%) Dynamics 365
4 1 (1.27%) Entra ID
4 1 (1.27%) Power Platform
4 1 (1.27%) WhatsApp
Communications & Networking
1 14 (17.72%) TCP/IP
2 12 (15.19%) WAN
3 11 (13.92%) DNS
3 11 (13.92%) Firewall
4 10 (12.66%) VLAN
4 10 (12.66%) VPN
5 8 (10.13%) SD-WAN
6 6 (7.59%) LAN
6 6 (7.59%) VoIP
6 6 (7.59%) Wi-Fi
7 4 (5.06%) BGP
7 4 (5.06%) IPsec
7 4 (5.06%) MPLS
7 4 (5.06%) Wireless
8 3 (3.80%) Ethernet
8 3 (3.80%) Junos
9 1 (1.27%) HTTP
9 1 (1.27%) Internet
Database & Business Intelligence
1 1 (1.27%) Power BI
Development Applications
1 4 (5.06%) JIRA
General
1 35 (44.30%) Social Skills
2 10 (12.66%) Analytical Skills
3 9 (11.39%) Documentation Skills
4 8 (10.13%) Manufacturing
5 7 (8.86%) Finance
6 6 (7.59%) Marketing
6 6 (7.59%) Public Sector
7 5 (6.33%) Organisational Skills
8 4 (5.06%) Pharmaceutical
9 3 (3.80%) Legal
10 2 (2.53%) Automotive
10 2 (2.53%) Electronics
10 2 (2.53%) Financial Institution
10 2 (2.53%) French Language
10 2 (2.53%) Law
10 2 (2.53%) Telecoms
11 1 (1.27%) Advertising
11 1 (1.27%) Aerospace
11 1 (1.27%) Banking
11 1 (1.27%) Presentation Skills
Libraries, Frameworks & Software Standards
1 2 (2.53%) Middleware
2 1 (1.27%) CSS
2 1 (1.27%) XML
Miscellaneous
1 8 (10.13%) Driving Licence
2 6 (7.59%) Clustering
2 6 (7.59%) iPad
3 4 (5.06%) PKI
3 4 (5.06%) Self-Motivation
4 3 (3.80%) NHS
5 2 (2.53%) Enterprise Software
6 1 (1.27%) BYOD
6 1 (1.27%) iPhone
6 1 (1.27%) Management Information System
6 1 (1.27%) Social Media
Operating Systems
1 55 (69.62%) Windows
2 28 (35.44%) Windows 10
3 10 (12.66%) Windows Server
3 10 (12.66%) Windows Server 2012
4 9 (11.39%) Mac OS
5 7 (8.86%) Windows Server 2019
6 6 (7.59%) Linux
7 5 (6.33%) Apple iOS
8 2 (2.53%) Android
8 2 (2.53%) Windows Server 2016
9 1 (1.27%) Windows 7
9 1 (1.27%) Windows Vista
Processes & Methodologies
1 20 (25.32%) Customer Service
2 16 (20.25%) Problem-Solving
3 10 (12.66%) ITIL
4 9 (11.39%) Proactive Monitoring
5 8 (10.13%) Asset Management
5 8 (10.13%) Mobile Device Management
6 6 (7.59%) Decision-Making
6 6 (7.59%) PRINCE2
6 6 (7.59%) Quality Management
6 6 (7.59%) Service Management
7 5 (6.33%) Cybersecurity
7 5 (6.33%) Network Monitoring
7 5 (6.33%) Security Monitoring
7 5 (6.33%) Service Delivery
8 3 (3.80%) Business Intelligence
8 3 (3.80%) Continuous Improvement
8 3 (3.80%) Mentoring
8 3 (3.80%) Patch Management
8 3 (3.80%) Project Management
8 3 (3.80%) Software Deployment
Programming Languages
1 8 (10.13%) PowerShell
2 4 (5.06%) JavaScript
3 3 (3.80%) Python
Qualifications
1 14 (17.72%) Degree
2 8 (10.13%) Security Cleared
3 4 (5.06%) CCNA
3 4 (5.06%) Cisco Certification
3 4 (5.06%) MCSA
3 4 (5.06%) MCSE
3 4 (5.06%) Microsoft Certification
4 1 (1.27%) DBS Check
4 1 (1.27%) SC Cleared
Quality Assurance & Compliance
1 7 (8.86%) SLA
2 5 (6.33%) ISO 9000
System Software
1 42 (53.16%) Active Directory
2 8 (10.13%) VMware Infrastructure
3 6 (7.59%) Hyper-V
4 2 (2.53%) VMware ESXi
4 2 (2.53%) vSphere
Systems Management
1 26 (32.91%) SCCM
2 11 (13.92%) Microsoft Intune
3 9 (11.39%) Autotask
4 7 (8.86%) Jamf Pro
5 6 (7.59%) Failover Clustering
6 4 (5.06%) Nessus
6 4 (5.06%) WSUS
7 2 (2.53%) Systems Management Server (SMS)
Vendors
1 38 (48.10%) Microsoft
2 10 (12.66%) Apple
2 10 (12.66%) VMware
3 9 (11.39%) Cisco
4 6 (7.59%) Datto
4 6 (7.59%) ServiceNow
5 4 (5.06%) Fujitsu
5 4 (5.06%) Juniper
5 4 (5.06%) Qualys
6 3 (3.80%) Remedy
7 2 (2.53%) Avaya
7 2 (2.53%) SAP
8 1 (1.27%) Atlassian
8 1 (1.27%) Citrix
8 1 (1.27%) Freshdesk
8 1 (1.27%) Genesys
8 1 (1.27%) NetApp
8 1 (1.27%) Samsung
74 2nd Line Support Engineer jobs Nationwide