The median contractor rate for a 2nd Line Support Engineer was £150 per day in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 458 497 448
Rank change year-on-year +39 -49  
Contract jobs requiring a 2nd Line Support Engineer 147 151 178
As % of all contract IT jobs advertised in the UK 0.32% 0.28% 0.33%
As % of the Job Titles category 0.34% 0.29% 0.35%
Number of daily rates quoted 66 62 57
Median daily rate £150 £160 £158
Median daily rate % change year-on-year -6.25% +1.58%  
90% offered a daily rate of more than £110 £125 £110
10% offered a daily rate of more than £203 £250 £225
UK excluding London median daily rate £150 £160 £148
% change year-on-year -6.25% +8.47%  
Number of hourly rates quoted 25 36 49
Median hourly rate £15.78 £15.00 £16.00
Median hourly rate % change year-on-year +5.16% -6.25%  
90% offered a hourly rate of more than £11.00 £12.00 £11.95
10% offered a hourly rate of more than £21.50 £23.58 £20.80
UK excluding London median hourly rate £14.88 £15.00 £15.00
% change year-on-year -0.83% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42875 51263 50687
As % of all contract IT job vacancies advertised in the UK 94.79% 95.24% 94.83%
Number of daily rates quoted 27839 33245 30600
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £555
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1489 1590 2025
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.30 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £47.83 £42.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

2nd Line Support Engineer
Job Vacancy Trend

The job posting trend of jobs advertised that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the UK

2nd Line Support Engineer
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer.

Contractor daily rate trend for 2nd Line Support Engineer in the UK

2nd Line Support Engineer
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 2nd Line Support Engineer over the 3 months to 29 March 2017.

Contractor daily rate histogram for 2nd Line Support Engineer in the UK

2nd Line Support Engineer
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer.

Contractor hourly rate trend for 2nd Line Support Engineer in the UK

2nd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +37 130 £150 -6.25% 38
London +42 45 £160 - 14
South East +4 34 £145 -17.14% 10
Surrey +12 16 £150 -7.69% 2
South West -13 15 £158 +12.50%
City of London +2 10 £110 -46.01% 5
West Midlands +14 8 £200 +35.59% 1
East of England -8 8 £125 -7.40% 1
Hampshire +16 7 £128 - 2
North West +30 6 £100 -37.50% 6
Manchester +24 6 £100 -37.50% 3
North East -5 6 - - 1
Shropshire +36 4 - -
Scotland +27 4 £244 +111.95% 2
Yorkshire +16 4 - - 3
South Wales +15 4 £180 +20.00% 2
Wales +8 4 £180 +20.00% 2
Wiltshire +2 4 - -
Buckinghamshire -3 4 - - 2
Tyne and Wear -10 4 - - 1
Newcastle upon Tyne -10 4 - -
Oxfordshire -16 4 £150 - 1
Caerphilly - 4 £180 -
East Midlands - 4 £200 - 2
Aylesbury - 4 - -
Somerset +5 3 - -
Gloucestershire +4 3 £165 +17.85%
South Yorkshire +4 3 - -
Farnborough +4 3 £145 - 1
Bristol 0 3 - -

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 2nd Line Support Engineer in the job title.

1 256 (85.05%) Windows
2 190 (63.12%) Active Directory
3 147 (48.84%) Windows 7
4 127 (42.19%) Microsoft
5 102 (33.89%) MS Office
6 88 (29.24%) Windows Server
7 71 (23.59%) Office 365
8 69 (22.92%) Windows 10
9 67 (22.26%) ITIL
10 62 (20.60%) MS Exchange
11 57 (18.94%) VMware
11 57 (18.94%) Windows Server 2008
12 48 (15.95%) MS Excel
13 43 (14.29%) SLA
14 42 (13.95%) Windows Server 2003
14 42 (13.95%) Windows 8
15 38 (12.62%) Citrix
15 38 (12.62%) SCCM
16 36 (11.96%) Apple
17 35 (11.63%) VPN
18 34 (11.30%) WAN
19 33 (10.96%) Cisco
19 33 (10.96%) HP
20 32 (10.63%) Windows Server 2012
21 31 (10.30%) TCP/IP
22 30 (9.97%) Security Cleared
23 29 (9.63%) VMware Infrastructure
23 29 (9.63%) Windows XP
24 28 (9.30%) Microsoft Certification
25 27 (8.97%) LAN

2nd Line Support Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (20.60%) MS Exchange
2 27 (8.97%) Exchange Server 2010
3 16 (5.32%) Exchange Server 2013
4 15 (4.98%) Exchange Server 2007
5 13 (4.32%) SharePoint
6 9 (2.99%) IBM Notes
6 9 (2.99%) Skype for Business
7 4 (1.33%) Blackberry Enterprise Server
7 4 (1.33%) Exchange Server 2003
8 3 (1.00%) IIS
9 2 (0.66%) CMS
9 2 (0.66%) WebSphere
10 1 (0.33%) Drupal
10 1 (0.33%) SharePoint 2010
10 1 (0.33%) SharePoint Server
10 1 (0.33%) WordPress
Applications
1 102 (33.89%) MS Office
2 48 (15.95%) MS Excel
3 5 (1.66%) MS PowerPoint
4 1 (0.33%) Adobe Creative Suite
Business Applications
1 6 (1.99%) Eikon
2 3 (1.00%) Dynamics NAV
3 2 (0.66%) Remedy ITSM
4 1 (0.33%) Payment Gateway
Cloud Services
1 71 (23.59%) Office 365
2 8 (2.66%) Microsoft Azure
3 2 (0.66%) IaaS
3 2 (0.66%) OneDrive
3 2 (0.66%) PaaS
3 2 (0.66%) SaaS
4 1 (0.33%) Amazon AWS
4 1 (0.33%) Azure Active Directory
Communications & Networking
1 35 (11.63%) VPN
2 34 (11.30%) WAN
3 31 (10.30%) TCP/IP
4 27 (8.97%) Firewall
4 27 (8.97%) LAN
5 26 (8.64%) DNS
6 24 (7.97%) DHCP
7 22 (7.31%) Wireless
8 15 (4.98%) Remote Desktop
9 8 (2.66%) Wi-Fi
10 7 (2.33%) 3G
10 7 (2.33%) VoIP
11 6 (1.99%) Internet
12 5 (1.66%) PBX
12 5 (1.66%) SAN
12 5 (1.66%) Skype
13 4 (1.33%) VLAN
14 3 (1.00%) Cisco ASA
14 3 (1.00%) Ethernet
15 2 (0.66%) MPLS
Database & Business Intelligence
1 13 (4.32%) SQL Server
2 5 (1.66%) SQL Server 2012
3 4 (1.33%) SQL Server 2005
4 3 (1.00%) SQL Server 2008
5 2 (0.66%) MS Access
6 1 (0.33%) BusinessObjects XI
6 1 (0.33%) Crystal Reports
6 1 (0.33%) MySQL
6 1 (0.33%) Oracle Database
6 1 (0.33%) Oracle Database 11g
Development Applications
1 1 (0.33%) Jenkins
General
1 16 (5.32%) Banking
2 15 (4.98%) Retail
3 13 (4.32%) Finance
4 6 (1.99%) Retail Banking
5 4 (1.33%) Advertising
5 4 (1.33%) Legal
5 4 (1.33%) Telecoms
6 2 (0.66%) Manufacturing
7 1 (0.33%) Investment Banking
7 1 (0.33%) Law
7 1 (0.33%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.66%) ADO
2 1 (0.33%) HTML
2 1 (0.33%) JSON
2 1 (0.33%) YAML
Miscellaneous
1 19 (6.31%) Smartphone
2 18 (5.98%) Analytical Skills
3 14 (4.65%) RSA SecurID
4 13 (4.32%) Blackberry
4 13 (4.32%) iPad
5 11 (3.65%) iPhone
6 9 (2.99%) Driving Licence
7 7 (2.33%) Data Centre
8 4 (1.33%) BYOD
9 3 (1.00%) EPoS
9 3 (1.00%) Fat Client
9 3 (1.00%) Thin Client
9 3 (1.00%) Video Conferencing
10 2 (0.66%) NHS
11 1 (0.33%) Biotechnology
11 1 (0.33%) Digital Media
11 1 (0.33%) Handset
11 1 (0.33%) Management Information System
11 1 (0.33%) Private Cloud
11 1 (0.33%) Tandem
Operating Systems
1 256 (85.05%) Windows
2 147 (48.84%) Windows 7
3 88 (29.24%) Windows Server
4 69 (22.92%) Windows 10
5 57 (18.94%) Windows Server 2008
6 42 (13.95%) Windows 8
6 42 (13.95%) Windows Server 2003
7 32 (10.63%) Windows Server 2012
8 29 (9.63%) Windows XP
9 20 (6.64%) Android
10 17 (5.65%) Mac OS X
11 6 (1.99%) Mac OS
12 5 (1.66%) Linux
13 4 (1.33%) Apple iOS
13 4 (1.33%) Windows Vista
14 3 (1.00%) Unix
14 3 (1.00%) Windows 2000
15 2 (0.66%) AIX
16 1 (0.33%) Windows 2000 Server
16 1 (0.33%) Windows NT
Processes & Methodologies
1 67 (22.26%) ITIL
2 22 (7.31%) Migration
3 18 (5.98%) Incident Management
4 12 (3.99%) ITIL V3
5 9 (2.99%) Coaching
5 9 (2.99%) Service Delivery
6 8 (2.66%) DNA
6 8 (2.66%) ITSM
6 8 (2.66%) Service Management
7 7 (2.33%) Change Management
8 6 (1.99%) Software Deployment
9 5 (1.66%) Change Control
9 5 (1.66%) Problem Management
10 4 (1.33%) Software Delivery
11 3 (1.00%) Application Packaging
11 3 (1.00%) Data Protection
11 3 (1.00%) Fault Analysis
11 3 (1.00%) Mobile Device Management
11 3 (1.00%) Time Management
12 2 (0.66%) DevOps
Programming Languages
1 16 (5.32%) SQL
2 5 (1.66%) C
2 5 (1.66%) PowerShell
3 1 (0.33%) Bash Shell
3 1 (0.33%) C#
3 1 (0.33%) Java
3 1 (0.33%) JavaScript
3 1 (0.33%) PHP
3 1 (0.33%) PL/SQL
3 1 (0.33%) Python
3 1 (0.33%) VB
3 1 (0.33%) VB6
Qualifications
1 30 (9.97%) Security Cleared
2 28 (9.30%) Microsoft Certification
3 17 (5.65%) CCNA
3 17 (5.65%) Cisco Certification
4 13 (4.32%) DBS Check
4 13 (4.32%) SC Cleared
5 12 (3.99%) MCSE
6 6 (1.99%) ITIL Certification
6 6 (1.99%) ITIL Foundation Certificate
6 6 (1.99%) MCP
6 6 (1.99%) MCSA
7 4 (1.33%) MCDST
8 3 (1.00%) DV Cleared
8 3 (1.00%) HNC
8 3 (1.00%) VMware Certified Professional (VCP)
9 1 (0.33%) A+ Certification
9 1 (0.33%) CCNP
9 1 (0.33%) Degree
9 1 (0.33%) MOS
9 1 (0.33%) Network+ Certification
Quality Assurance & Compliance
1 43 (14.29%) SLA
2 1 (0.33%) Disclosure Scotland
2 1 (0.33%) QA
System Software
1 190 (63.12%) Active Directory
2 29 (9.63%) VMware Infrastructure
3 15 (4.98%) Hyper-V
4 10 (3.32%) XenApp
5 5 (1.66%) vSphere
5 5 (1.66%) XenDesktop
6 4 (1.33%) Microsoft App-V
7 3 (1.00%) Terminal Server
7 3 (1.00%) Virtual Desktop
8 2 (0.66%) BitLocker
8 2 (0.66%) VMware ESX
9 1 (0.33%) Microsoft Virtual Server
9 1 (0.33%) Virtual Servers
9 1 (0.33%) XenServer
Systems Management
1 38 (12.62%) SCCM
2 3 (1.00%) AirWatch
3 2 (0.66%) Backup Exec
3 2 (0.66%) Jamf Pro
3 2 (0.66%) OpenView Configuration Management
3 2 (0.66%) Systems Management Server (SMS)
4 1 (0.33%) Ansible
4 1 (0.33%) DameWare
4 1 (0.33%) McAfee ePO
4 1 (0.33%) Microsoft Data Protection Manager
4 1 (0.33%) Opscode Chef
4 1 (0.33%) Puppet
4 1 (0.33%) SCOM
4 1 (0.33%) WSUS
Vendors
1 127 (42.19%) Microsoft
2 57 (18.94%) VMware
3 38 (12.62%) Citrix
4 36 (11.96%) Apple
5 33 (10.96%) Cisco
5 33 (10.96%) HP
6 18 (5.98%) Dell
7 15 (4.98%) Toshiba
8 9 (2.99%) Lotus
9 7 (2.33%) Bloomberg
9 7 (2.33%) Google
9 7 (2.33%) LANDesk
9 7 (2.33%) Reuters
10 6 (1.99%) Intel Security
11 4 (1.33%) Avaya
11 4 (1.33%) Remedy
11 4 (1.33%) Sophos
12 3 (1.00%) Adobe
12 3 (1.00%) CommVault
12 3 (1.00%) Novell
London
TEKsystems
Rate: £150 - £200 per day
Posted: 5 hours ago