Period
to 18 November 2017

The median contractor rate for a Senior Support Analyst was £325 per day in advertised job vacancies during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Senior Support Analyst
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 847 835 845
Rank change year-on-year -12 +10 -32
Contract jobs requiring a Senior Support Analyst 42 51 59
As % of all contract IT jobs advertised in the UK 0.041% 0.048% 0.051%
As % of the Job Titles category 0.043% 0.051% 0.054%
Number of daily rates quoted 34 36 38
UK median daily rate £325 £300 £363
Median daily rate % change year-on-year +8.33% -17.24% +31.82%
10th Percentile £185 £151 £162
90th Percentile £375 £475 £500
UK excluding London median daily rate £260 £260 £338
% change year-on-year - -22.96% +37.76%
Number of hourly rates quoted 1 2 2
UK median hourly rate £23.00 £21.75 £16.00
Median hourly rate % change year-on-year +5.75% +35.94% -23.81%
UK excluding London median hourly rate £23.00 £21.75 -
% change year-on-year +5.75% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96790 100139 109026
% of contract IT jobs with a recognized job title 94.81% 94.77% 94.89%
Number of daily rates quoted 63814 65329 69364
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +1.98% +4.60% +4.17%
Number of hourly rates quoted 2894 3317 4130
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.25 £45.00
UK excluding London median hourly rate £17.74 £17.50 £17.50
% change year-on-year +1.37% - +8.29%

Senior Support Analyst
Job Vacancy Trend

Job postings that featured Senior Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Senior Support Analyst in the UK

Senior Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Senior Support Analyst.

Contractor daily rate trend for Senior Support Analyst in the UK

Senior Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Senior Support Analyst over the 6 months to 18 November 2017.

Contractor daily rate histogram for Senior Support Analyst in the UK

Senior Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Senior Support Analyst.

Contractor hourly rate trend for Senior Support Analyst in the UK

Senior Support Analyst
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Senior Support Analyst within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +34 41 £325 +8.33% 8
London -8 23 £325 -27.78% 1
UK excluding London +25 18 £260 - 9
South East +8 7 £300 +15.38% 2
East of England -20 5 £260 -2.80% 1
North of England +65 3 £236 -29.48% 1
Midlands +25 2 £200 -38.46% 2
Yorkshire +23 2 £313 -
West Midlands +34 1 - - 1
East Midlands - 1 £200 - 1
North West - 1 £160 - 1
South West - 1 £358 - 1

Senior Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 November 2017, Senior Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Senior Support Analyst in the job title.

1 28 (66.67%) Windows
2 17 (40.48%) Active Directory
3 16 (38.10%) Windows Server 2012
4 14 (33.33%) VMware
5 11 (26.19%) Finance
6 10 (23.81%) VMware Infrastructure
6 10 (23.81%) Microsoft
6 10 (23.81%) LAN
7 9 (21.43%) ITIL
7 9 (21.43%) Windows 7
7 9 (21.43%) Office 365
7 9 (21.43%) Windows Server 2008
7 9 (21.43%) Windows Server
8 8 (19.05%) MS Exchange
8 8 (19.05%) WAN
8 8 (19.05%) Cisco
8 8 (19.05%) Windows Server 2003
9 7 (16.67%) Citrix
9 7 (16.67%) SLA
9 7 (16.67%) Firewall
9 7 (16.67%) Wireless
10 6 (14.29%) Microsoft Office
10 6 (14.29%) HP
10 6 (14.29%) SAN
10 6 (14.29%) Change Control
10 6 (14.29%) Capacity Planning
10 6 (14.29%) Hyper-V
11 5 (11.90%) SQL Server
11 5 (11.90%) Change Management
11 5 (11.90%) Disaster Recovery

Senior Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.05%) MS Exchange
2 4 (9.52%) Exchange Server 2003
2 4 (9.52%) Exchange Server 2010
2 4 (9.52%) SharePoint
3 3 (7.14%) JBoss
3 3 (7.14%) MQSeries
3 3 (7.14%) Tomcat
3 3 (7.14%) WebSphere
Applications
1 6 (14.29%) Microsoft Office
Business Applications
1 3 (7.14%) thinkFolio
2 2 (4.76%) RMDS
3 1 (2.38%) Eikon
3 1 (2.38%) Global One
Cloud Services
1 9 (21.43%) Office 365
2 3 (7.14%) Microsoft Azure
Communications & Networking
1 10 (23.81%) LAN
2 8 (19.05%) WAN
3 7 (16.67%) Firewall
3 7 (16.67%) Wireless
4 6 (14.29%) SAN
5 3 (7.14%) Wireshark
6 2 (4.76%) DHCP
6 2 (4.76%) DNS
6 2 (4.76%) iSCSI
6 2 (4.76%) SSL
6 2 (4.76%) VPN
7 1 (2.38%) Cisco IOS
7 1 (2.38%) Internet
7 1 (2.38%) TCP/IP
7 1 (2.38%) Unified Communications
7 1 (2.38%) VLAN
7 1 (2.38%) VoIP
7 1 (2.38%) WebEx
7 1 (2.38%) WLAN
Database & Business Intelligence
1 5 (11.90%) SQL Server
2 4 (9.52%) SQL Server 2005
2 4 (9.52%) SQL Server 2008
3 1 (2.38%) BusinessObjects
General
1 11 (26.19%) Finance
2 3 (7.14%) Banking
3 2 (4.76%) Publishing
3 2 (4.76%) Telecoms
4 1 (2.38%) Front Office
4 1 (2.38%) Games
Libraries, Frameworks & Software Standards
1 4 (9.52%) .NET
2 3 (7.14%) HTML
2 3 (7.14%) Middleware
2 3 (7.14%) WebSphere MQ
3 2 (4.76%) XML
4 1 (2.38%) J2EE
Miscellaneous
1 4 (9.52%) HP Storage
2 3 (7.14%) Blackberry
2 3 (7.14%) iPad
2 3 (7.14%) iPhone
3 2 (4.76%) Driving Licence
3 2 (4.76%) Management Information System
4 1 (2.38%) Analytical Skills
4 1 (2.38%) Data Protection Act
4 1 (2.38%) Derivative
4 1 (2.38%) Equities
4 1 (2.38%) Foreign Exchange (FX)
4 1 (2.38%) Freedom of Information
4 1 (2.38%) Freedom of Information Act
4 1 (2.38%) Video Conferencing
Operating Systems
1 28 (66.67%) Windows
2 16 (38.10%) Windows Server 2012
3 9 (21.43%) Windows 7
3 9 (21.43%) Windows Server
3 9 (21.43%) Windows Server 2008
4 8 (19.05%) Windows Server 2003
5 4 (9.52%) Linux
5 4 (9.52%) Unix
6 3 (7.14%) Red Hat Enterprise Linux
6 3 (7.14%) Windows 10
7 2 (4.76%) Mac OS X
7 2 (4.76%) Windows XP
8 1 (2.38%) Windows 8
Processes & Methodologies
1 9 (21.43%) ITIL
2 6 (14.29%) Capacity Planning
2 6 (14.29%) Change Control
3 5 (11.90%) Change Management
3 5 (11.90%) Disaster Recovery
4 4 (9.52%) Network Management
4 4 (9.52%) Network Optimisation
5 3 (7.14%) Asset Management
5 3 (7.14%) Stakeholder Management
6 2 (4.76%) Continuous Improvement
6 2 (4.76%) Data Protection
6 2 (4.76%) Migration
6 2 (4.76%) Service Management
7 1 (2.38%) Incident Management
7 1 (2.38%) Information Governance
7 1 (2.38%) Infrastructure Management
7 1 (2.38%) Investment Management
7 1 (2.38%) Performance Management
7 1 (2.38%) Problem Management
7 1 (2.38%) Wealth Management
Programming Languages
1 3 (7.14%) C++
1 3 (7.14%) JavaScript
1 3 (7.14%) Perl
1 3 (7.14%) PHP
1 3 (7.14%) PowerShell
2 1 (2.38%) C#
2 1 (2.38%) SQL
2 1 (2.38%) VBA
Qualifications
1 4 (9.52%) Microsoft Certification
2 1 (2.38%) CCA
2 1 (2.38%) CCAA
2 1 (2.38%) CCNA
2 1 (2.38%) CCNP
2 1 (2.38%) Cisco Certification
2 1 (2.38%) Citrix Certification
2 1 (2.38%) DBS Check
2 1 (2.38%) ITIL Certification
2 1 (2.38%) MCP
2 1 (2.38%) MCSE
2 1 (2.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (16.67%) SLA
2 1 (2.38%) PCI DSS
System Software
1 17 (40.48%) Active Directory
2 10 (23.81%) VMware Infrastructure
3 6 (14.29%) Hyper-V
4 4 (9.52%) VMware ESXi
5 3 (7.14%) vSphere
6 2 (4.76%) Microsoft App-V
7 1 (2.38%) XenApp
7 1 (2.38%) XenDesktop
Systems Management
1 4 (9.52%) SCCM
2 3 (7.14%) NetBackup
3 2 (4.76%) WSUS
4 1 (2.38%) Norton AntiVirus
4 1 (2.38%) Opscode Chef
Vendors
1 14 (33.33%) VMware
2 10 (23.81%) Microsoft
3 8 (19.05%) Cisco
4 7 (16.67%) Citrix
5 6 (14.29%) HP
6 4 (9.52%) arcserve
6 4 (9.52%) CA
6 4 (9.52%) Dell
7 3 (7.14%) Bloomberg
7 3 (7.14%) IBM
7 3 (7.14%) Red Hat
7 3 (7.14%) Reuters
8 2 (4.76%) Apple
8 2 (4.76%) Charles River
8 2 (4.76%) EqualLogic
8 2 (4.76%) ServiceNow
8 2 (4.76%) SonicWALL
8 2 (4.76%) Veeam
9 1 (2.38%) MobileIron
9 1 (2.38%) MuleSoft