The median annual salary for a Senior Support Analyst was £37,500 in advertised job vacancies during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Support Analyst
UK
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 730 756 819
Rank change year-on-year +26 +63  
Permanent jobs requiring a Senior Support Analyst 142 168 152
As % of all permanent IT jobs advertised in the UK 0.16% 0.17% 0.14%
As % of the Job Titles category 0.17% 0.18% 0.14%
Number of salaries quoted 113 143 136
Median salary £37,500 £45,000 £41,125
Median salary % change year-on-year -16.66% +9.42%  
90% offered a salary of more than £27,100 £32,000 £32,500
10% offered a salary of more than £50,000 £70,000 £65,000
UK excluding London median salary £36,500 £36,250 £39,000
% change year-on-year +0.68% -7.05%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84528 93714 106901
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 69082 78988 88114
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £72,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Senior Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Senior Support Analyst in the job title.

Job vacancy trend for Senior Support Analyst in the UK

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst.

Salary trend for Senior Support Analyst in the UK

Senior Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Senior Support Analyst over the 3 months to 25 June 2017.

Salary histogram for Senior Support Analyst in the UK

Senior Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 140 £37,500 -16.66% 12
London +1 63 £45,000 -30.76% 5
South East +59 38 £32,500 -23.52% 4
West Midlands +21 17 £40,000 +14.28% 2
Berkshire +42 15 £45,000 -14.28% 2
Slough - 11 £45,000 - 1
Coventry +5 9 £47,500 +5.55%
Surrey +35 8 £25,500 -27.14%
East of England +10 8 £36,500 +6.56% 1
Hertfordshire 0 7 £36,500 -5.80%
Kent +12 6 £27,500 -45.00%
Buckinghamshire - 6 £32,500 - 2
Marlow - 6 £32,500 - 2
Borehamwood - 6 £36,500 -
South West -7 5 £37,500 -
Uxbridge - 5 £37,500 -
Yorkshire +7 4 £28,750 +9.52%
City of London +5 4 £50,000 -28.57% 2
Reading - 4 £26,000 - 1
West Yorkshire - 4 £28,750 -
Wiltshire +7 3 £37,500 +15.38%
Swindon +1 3 £37,500 +15.38%
Leeds - 3 £32,000 -
Sittingbourne - 3 £27,500 -
East Midlands +26 2 £35,000 -17.64%
Birmingham +8 2 £35,000 -
North West -45 2 £48,266 +37.90%
Nottingham - 2 £35,000 -
Hammersmith - 2 £47,500 -
Nottinghamshire - 2 £35,000 -

Senior Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 June 2017, Senior Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Support Analyst in the job title.

1 153 (63.49%) Windows
2 114 (47.30%) Microsoft
3 91 (37.76%) Active Directory
4 90 (37.34%) ITIL
5 83 (34.44%) SQL
6 78 (32.37%) SQL Server
7 63 (26.14%) VMware
7 63 (26.14%) Windows Server
8 56 (23.24%) Finance
9 54 (22.41%) Citrix
10 53 (21.99%) Windows Server 2012
11 46 (19.09%) Microsoft Office
12 45 (18.67%) Linux
12 45 (18.67%) VMware Infrastructure
13 44 (18.26%) Windows Server 2008
14 43 (17.84%) Mentoring
15 42 (17.43%) Oracle
15 42 (17.43%) Firewall
16 39 (16.18%) Windows 7
17 34 (14.11%) MS Exchange
17 34 (14.11%) Cisco Certification
17 34 (14.11%) CCNA
18 33 (13.69%) TCP/IP
19 32 (13.28%) DNS
19 32 (13.28%) SAP
20 30 (12.45%) Microsoft Certification
20 30 (12.45%) Android
21 28 (11.62%) Cisco
22 27 (11.20%) SLA
22 27 (11.20%) SAN

Senior Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (14.11%) MS Exchange
2 21 (8.71%) IIS
3 18 (7.47%) Tomcat
4 16 (6.64%) SharePoint
5 12 (4.98%) Apache
6 7 (2.90%) Exchange Server 2010
7 6 (2.49%) JBoss
8 5 (2.07%) BizTalk Server
9 4 (1.66%) Exchange Server 2007
10 3 (1.24%) CMS
10 3 (1.24%) IBM Domino
10 3 (1.24%) Mule
11 1 (0.41%) Exchange Server 2013
11 1 (0.41%) IBM Notes
11 1 (0.41%) Oracle Workflow
11 1 (0.41%) Sitecore CMS
11 1 (0.41%) Skype for Business
Applications
1 46 (19.09%) Microsoft Office
2 8 (3.32%) Microsoft Excel
3 6 (2.49%) MS Visio
4 4 (1.66%) Microsoft Project
5 2 (0.83%) Camtasia
6 1 (0.41%) Adobe Creative Suite
6 1 (0.41%) CATIA
6 1 (0.41%) Microsoft PowerPoint
6 1 (0.41%) Siemens NX
6 1 (0.41%) Windchill
Business Applications
1 11 (4.56%) SAP Oil and Gas
2 6 (2.49%) Oracle EBS
3 5 (2.07%) SAP CO
3 5 (2.07%) SAP FI
3 5 (2.07%) SAP FI/CO
3 5 (2.07%) SAP SRM
4 3 (1.24%) Endur
4 3 (1.24%) SAP MM
5 2 (0.83%) Salesforce.com CRM
6 1 (0.41%) Bloomberg AIM
6 1 (0.41%) Bloomberg TOMS
6 1 (0.41%) Cognos Business Intelligence
6 1 (0.41%) Lorenzo
6 1 (0.41%) Oracle Applications
6 1 (0.41%) Oracle Cash Management
6 1 (0.41%) Oracle ERP
6 1 (0.41%) Oracle General Ledger
6 1 (0.41%) Oracle Payables
6 1 (0.41%) Oracle Receivables
6 1 (0.41%) thinkFolio
Cloud Services
1 26 (10.79%) Office 365
2 24 (9.96%) Microsoft Azure
3 19 (7.88%) SaaS
4 10 (4.15%) Amazon AWS
5 4 (1.66%) Adobe Creative Cloud
5 4 (1.66%) Azure Active Directory
5 4 (1.66%) G Suite
5 4 (1.66%) OneDrive
6 3 (1.24%) Cloud Computing
6 3 (1.24%) Mimecast
7 2 (0.83%) IaaS
Communications & Networking
1 42 (17.43%) Firewall
2 33 (13.69%) TCP/IP
3 32 (13.28%) DNS
4 27 (11.20%) SAN
5 26 (10.79%) LAN
6 22 (9.13%) DHCP
7 21 (8.71%) WAN
8 20 (8.30%) VPN
9 17 (7.05%) VLAN
9 17 (7.05%) Wi-Fi
10 14 (5.81%) Cisco ASA
11 13 (5.39%) MPLS
11 13 (5.39%) Remote Desktop
12 12 (4.98%) Cisco PIX
13 10 (4.15%) DDNS
13 10 (4.15%) Unified Communications
14 7 (2.90%) NAS
14 7 (2.90%) Wireless
15 6 (2.49%) Internet
16 5 (2.07%) Intranet
Database & Business Intelligence
1 78 (32.37%) SQL Server
2 19 (7.88%) MySQL
3 17 (7.05%) SQL Server 2008
4 15 (6.22%) SQL Server 2005
5 12 (4.98%) SQL Server 2012
6 9 (3.73%) SQL Server Integration Services
7 6 (2.49%) Relational Database
8 5 (2.07%) BusinessObjects
8 5 (2.07%) BusinessObjects Business Intelligence
8 5 (2.07%) SAP BW
8 5 (2.07%) SQL Server Reporting Services
9 4 (1.66%) Oracle Database
10 3 (1.24%) Oracle Database 11g
11 2 (0.83%) Azure SQL Database
11 2 (0.83%) Electronic Patient Records
11 2 (0.83%) Oracle Database 10g
11 2 (0.83%) RDBMS
12 1 (0.41%) DB2
12 1 (0.41%) Oracle Reports
12 1 (0.41%) SQLPlus
Development Applications
1 7 (2.90%) Oracle Forms
2 2 (0.83%) MSI
3 1 (0.41%) FrontPage
3 1 (0.41%) Subversion
3 1 (0.41%) Team Foundation Server
General
1 56 (23.24%) Finance
2 21 (8.71%) Manufacturing
3 18 (7.47%) Banking
3 18 (7.47%) Retail
4 17 (7.05%) Telecoms
5 14 (5.81%) Back Office
6 12 (4.98%) Marketing
7 11 (4.56%) Electronics
8 6 (2.49%) Investment Banking
8 6 (2.49%) Legal
9 5 (2.07%) Advertising
9 5 (2.07%) Law
10 3 (1.24%) Retail Banking
11 2 (0.83%) Front Office
11 2 (0.83%) Multimedia
11 2 (0.83%) Publishing
12 1 (0.41%) Billing
12 1 (0.41%) General Ledger
Libraries, Frameworks & Software Standards
1 26 (10.79%) .NET
2 16 (6.64%) XML
3 14 (5.81%) ASP.NET
4 13 (5.39%) Web Services
5 11 (4.56%) HTML
6 9 (3.73%) CSS
7 7 (2.90%) XSLT
8 6 (2.49%) Hibernate
8 6 (2.49%) J2EE
8 6 (2.49%) JBoss Seam
8 6 (2.49%) JSON
8 6 (2.49%) Spring
8 6 (2.49%) Struts
8 6 (2.49%) XHTML
9 4 (1.66%) FIX Protocol
10 3 (1.24%) EDI
11 2 (0.83%) SOAP
11 2 (0.83%) Software Packaging
12 1 (0.41%) .NET Framework
12 1 (0.41%) jQuery
Miscellaneous
1 25 (10.37%) Analytical Skills
2 23 (9.54%) Computer Science
3 17 (7.05%) iPad
4 14 (5.81%) Blackberry
5 13 (5.39%) iPhone
6 5 (2.07%) Management Information System
7 3 (1.24%) Data Centre
8 2 (0.83%) Clustering
8 2 (0.83%) EPoS
8 2 (0.83%) Replication
8 2 (0.83%) Smartphone
8 2 (0.83%) SWIFT
9 1 (0.41%) Derivative
9 1 (0.41%) Enterprise Software
9 1 (0.41%) Equities
9 1 (0.41%) Fat Client
9 1 (0.41%) Fixed Income
9 1 (0.41%) HP StoreVirtual
9 1 (0.41%) Mobile App
9 1 (0.41%) Thin Client
Operating Systems
1 153 (63.49%) Windows
2 63 (26.14%) Windows Server
3 53 (21.99%) Windows Server 2012
4 45 (18.67%) Linux
5 44 (18.26%) Windows Server 2008
6 39 (16.18%) Windows 7
7 30 (12.45%) Android
8 27 (11.20%) Windows Server 2003
9 23 (9.54%) Windows 10
10 14 (5.81%) Apple iOS
11 10 (4.15%) Windows Phone
12 7 (2.90%) Red Hat Enterprise Linux
13 6 (2.49%) Solaris
13 6 (2.49%) Unix
13 6 (2.49%) Windows NT
14 3 (1.24%) Mac OS X
14 3 (1.24%) Windows 8
15 2 (0.83%) Mac OS
16 1 (0.41%) AIX
Processes & Methodologies
1 90 (37.34%) ITIL
2 43 (17.84%) Mentoring
3 26 (10.79%) Change Management
4 25 (10.37%) Service Management
5 23 (9.54%) Problem Management
5 23 (9.54%) Service Delivery
6 20 (8.30%) Asset Management
6 20 (8.30%) Business Intelligence
6 20 (8.30%) Incident Management
6 20 (8.30%) Workflow
7 16 (6.64%) ITIL V2
7 16 (6.64%) Project Management
8 15 (6.22%) DevOps
9 14 (5.81%) CRM
9 14 (5.81%) Logistics
9 14 (5.81%) Mobile Device Management
10 13 (5.39%) Translating Business Requirements
11 12 (4.98%) Stakeholder Management
12 11 (4.56%) Digital Marketing
12 11 (4.56%) Programme Management
Programming Languages
1 83 (34.44%) SQL
2 27 (11.20%) C#
2 27 (11.20%) JavaScript
3 24 (9.96%) PowerShell
4 12 (4.98%) Java
5 9 (3.73%) PHP
6 7 (2.90%) T-SQL
7 4 (1.66%) VBA
8 3 (1.24%) PL/SQL
9 2 (0.83%) Bash Shell
9 2 (0.83%) VB
10 1 (0.41%) C
10 1 (0.41%) C-shell
10 1 (0.41%) Korn
10 1 (0.41%) Perl
10 1 (0.41%) Shell Script
10 1 (0.41%) VB.NET
Qualifications
1 34 (14.11%) CCNA
1 34 (14.11%) Cisco Certification
2 30 (12.45%) Microsoft Certification
3 26 (10.79%) Degree
4 19 (7.88%) MCP
5 16 (6.64%) VMware Certified Professional (VCP)
6 15 (6.22%) ITIL Certification
7 9 (3.73%) MCSA
8 8 (3.32%) MCSE
9 3 (1.24%) Computer Science Degree
10 2 (0.83%) CCNP
10 2 (0.83%) PRINCE2 Certification
11 1 (0.41%) NCDA
Quality Assurance & Compliance
1 27 (11.20%) SLA
2 3 (1.24%) PCI DSS
3 2 (0.83%) Data Quality
3 2 (0.83%) QA
System Software
1 91 (37.76%) Active Directory
2 45 (18.67%) VMware Infrastructure
3 22 (9.13%) Terminal Services
4 20 (8.30%) Hyper-V
5 19 (7.88%) XenApp
6 14 (5.81%) vSphere
7 13 (5.39%) Virtual Desktop
7 13 (5.39%) XenDesktop
8 12 (4.98%) KVM
8 12 (4.98%) VMware Workstation
8 12 (4.98%) XenServer
9 5 (2.07%) VMware ESXi
10 3 (1.24%) Terminal Server
10 3 (1.24%) Virtual Servers
11 2 (0.83%) Microsoft App-V
12 1 (0.41%) Virtual Machines
Systems Management
1 17 (7.05%) SCCM
1 17 (7.05%) WSUS
2 12 (4.98%) ZABBIX
3 6 (2.49%) Control-M
4 5 (2.07%) vCenter Server
5 2 (0.83%) Backup Exec
6 1 (0.41%) EMC NetWorker
6 1 (0.41%) Microsoft Intune
6 1 (0.41%) NetCrunch
Vendors
1 114 (47.30%) Microsoft
2 63 (26.14%) VMware
3 54 (22.41%) Citrix
4 42 (17.43%) Oracle
5 32 (13.28%) SAP
6 28 (11.62%) Cisco
7 21 (8.71%) HP
8 12 (4.98%) Apple
8 12 (4.98%) F5
8 12 (4.98%) JDA
8 12 (4.98%) McAfee
8 12 (4.98%) Symantec
9 10 (4.15%) Acronis
10 9 (3.73%) Freshdesk
11 8 (3.32%) Dell
11 8 (3.32%) NetApp
12 7 (2.90%) Sybase
12 7 (2.90%) Zerto
13 6 (2.49%) AppSense
13 6 (2.49%) Veeam
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Salary: £30000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
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London
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North West London
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Salary: From £40,000 to £50,000 per annum
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