2nd Line Support Engineer Contracts with Work from Home Options

Second Line Support Engineer
UK > Work from Home

The median Second Line Support Engineer daily rate in Work from Home is £255 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 334 408 573
Rank change year-on-year +74 +165 -106
Contract jobs requiring a 2nd Line Support Engineer 10 63 50
As % of all contract jobs with a WFH option 0.066% 0.25% 0.11%
As % of the Job Titles category 0.070% 0.26% 0.12%
Number of daily rates quoted 5 43 32
10th Percentile £158 £172 £157
25th Percentile £243 £200 £163
Median daily rate (50th Percentile) £255 £225 £208
Median % change year-on-year +13.33% +8.43% +3.75%
75th Percentile - £255 £265
90th Percentile £263 £288 £446
UK median daily rate £200 £225 £195
% change year-on-year -11.11% +15.38% +11.43%
Number of hourly rates quoted 1 2 8
10th Percentile - - £15.18
25th Percentile £21.25 - £15.53
Median hourly rate £22.50 £20.00 £17.50
Median % change year-on-year +12.50% +14.29% +16.11%
75th Percentile £23.75 - £18.88
90th Percentile - - £22.70
UK median hourly rate £17.72 £21.75 £17.50
% change year-on-year -18.53% +24.29% +9.38%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 14,262 24,476 42,692
% of contract IT jobs with a recognized job title 93.48% 95.36% 95.77%
Number of daily rates quoted 9,547 17,287 30,849
10th Percentile £325 £356 £356
25th Percentile £425 £443 £425
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +10.53%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £713
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 576 563 608
10th Percentile £14.34 £18.50 £13.21
25th Percentile £23.32 £25.98 £18.75
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +40.00%
75th Percentile £63.00 £68.75 £55.00
90th Percentile £75.25 £80.25 £66.00
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

2nd Line Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

2nd Line Support Engineer trend for jobs with a WFH option

2nd Line Support Engineer
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing 2nd Line Support Engineer.

2nd Line Support Engineer daily rate for jobs with a WFH option

2nd Line Support Engineer
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing 2nd Line Support Engineer over the 6 months to 2 May 2024.

2nd Line Support Engineer daily rate histogram for jobs with a WFH option

2nd Line Support Engineer
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing 2nd Line Support Engineer.

2nd Line Support Engineer hourly rate for jobs with a WFH option

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 2nd Line Support Engineer in the job title.

1 7 (70.00%) Windows
2 6 (60.00%) Microsoft
2 6 (60.00%) Active Directory
3 5 (50.00%) Finance
3 5 (50.00%) Azure
3 5 (50.00%) Microsoft 365
3 5 (50.00%) Social Skills
4 4 (40.00%) Onboarding
4 4 (40.00%) Microsoft Office
4 4 (40.00%) VPN
5 3 (30.00%) Migration
5 3 (30.00%) JIRA
5 3 (30.00%) Security Cleared
5 3 (30.00%) Investment Management
5 3 (30.00%) Video Conferencing
5 3 (30.00%) Palo Alto
5 3 (30.00%) Slack
5 3 (30.00%) Customer Service
5 3 (30.00%) Asana
5 3 (30.00%) Zscaler
6 2 (20.00%) Proactive Monitoring
6 2 (20.00%) SC Cleared
6 2 (20.00%) SCCM
6 2 (20.00%) PowerShell
6 2 (20.00%) Firewall
6 2 (20.00%) SLA
6 2 (20.00%) DNS
6 2 (20.00%) TCP/IP
6 2 (20.00%) WAN
6 2 (20.00%) DHCP

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
1 1 (10.00%) SharePoint
Applications
1 4 (40.00%) Microsoft Office
Cloud Services
1 5 (50.00%) Azure
1 5 (50.00%) Microsoft 365
2 3 (30.00%) Asana
2 3 (30.00%) Slack
3 1 (10.00%) AWS
3 1 (10.00%) Entra ID
3 1 (10.00%) Google Workspace
Communications & Networking
1 4 (40.00%) VPN
2 2 (20.00%) DHCP
2 2 (20.00%) DNS
2 2 (20.00%) Firewall
2 2 (20.00%) TCP/IP
2 2 (20.00%) WAN
3 1 (10.00%) HTTP
3 1 (10.00%) LAN
3 1 (10.00%) SD-WAN
3 1 (10.00%) VLAN
3 1 (10.00%) Wireless
Development Applications
1 3 (30.00%) JIRA
General
1 5 (50.00%) Finance
1 5 (50.00%) Social Skills
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Electronics
2 1 (10.00%) Financial Institution
2 1 (10.00%) Manufacturing
2 1 (10.00%) Marketing
2 1 (10.00%) Presentation Skills
2 1 (10.00%) Public Sector
2 1 (10.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (10.00%) CSS
1 1 (10.00%) XML
Miscellaneous
1 4 (40.00%) Onboarding
2 3 (30.00%) Video Conferencing
Operating Systems
1 7 (70.00%) Windows
2 1 (10.00%) Apple iOS
2 1 (10.00%) Linux
2 1 (10.00%) Windows 7
2 1 (10.00%) Windows Server
2 1 (10.00%) Windows Server 2012
2 1 (10.00%) Windows Server 2016
Processes & Methodologies
1 3 (30.00%) Customer Service
1 3 (30.00%) Investment Management
1 3 (30.00%) Migration
2 2 (20.00%) Proactive Monitoring
3 1 (10.00%) Application Packaging
3 1 (10.00%) Business Strategy
3 1 (10.00%) Change Control
3 1 (10.00%) Collaborative Working
3 1 (10.00%) Customer Experience
3 1 (10.00%) Customer Requirements
3 1 (10.00%) Cybersecurity
3 1 (10.00%) Digital Marketing
3 1 (10.00%) Incident Management
3 1 (10.00%) Information Security
3 1 (10.00%) ITIL
3 1 (10.00%) Mobile Device Management
3 1 (10.00%) Network Monitoring
3 1 (10.00%) Programme Management
3 1 (10.00%) Security Monitoring
3 1 (10.00%) Technical Leadership
Programming Languages
1 2 (20.00%) PowerShell
2 1 (10.00%) JavaScript
Qualifications
1 3 (30.00%) Security Cleared
2 2 (20.00%) SC Cleared
3 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
2 1 (10.00%) ISO 9000
System Software
1 6 (60.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) VMware ESXi
2 1 (10.00%) VMware Infrastructure
2 1 (10.00%) vSphere
Systems Management
1 2 (20.00%) SCCM
2 1 (10.00%) Nessus
2 1 (10.00%) Single Sign-On
2 1 (10.00%) WSUS
Vendors
1 6 (60.00%) Microsoft
2 3 (30.00%) Palo Alto
2 3 (30.00%) Zscaler
3 1 (10.00%) Apple
3 1 (10.00%) Avaya
3 1 (10.00%) Cisco
3 1 (10.00%) Computacenter
3 1 (10.00%) Google
3 1 (10.00%) Qualys
3 1 (10.00%) SAP
3 1 (10.00%) Veeam
3 1 (10.00%) VMware