76 to 100 of 273 Customer Engagement Jobs in the UK excluding London

leading the Solution and Delivery teams and plays a critical role in SNE’s mission by owning the end‐to‐end technical solution, from customer engagement and solution definition through to delivery, test, and operational readiness. Acting as the senior technical authority and primary point of accountability … Solution Director ensures alignment between customer needs, internal teams, and external partners, driving a cohesive and high‐quality outcome. By joining us, you will lead a team of experienced Solution Managers and Delivery professionals, empowered to define and execute the best technical approach, supported by strong collaboration across local ...

Service Delivery Manager to join a specialist technology organisation delivering secure projects and services across defence, cyber security and government sectors. This is a customer-facing delivery role focused on managing the successful delivery of complex technical programmes and services within highly secure environments. The successful candidate will take … ownership of customer relationships, project delivery, governance, risk management and service quality across a portfolio of secure programmes. The role would suit an experienced Service Delivery Manager, Technical Delivery Manager or Project Delivery professional with previous experience working within MOD, defence, cyber security or secure government environments. The Role ...

supporting a large UK-based digital organisation undergoing a significant data and AI transformation, with growing demand for advanced analytics across commercial and customer-focused teams. This is a contract opportunity within a fast-moving Data Science function, working in a modern cloud-based environment. The role sits within … Must-Have Experience) We are specifically looking for someone who has: Led data science projects in a commercial or enterprise environment Built and deployed customer churn prediction models in a commercial environment Developed Next Best Action/recommendation systems to drive customer engagement and value Delivered customer ...

product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client‐facing teams on go-to‐market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market … market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues ...

customers fully understand the capabilities of Sage Intacct and associated products and how it can meet their operational, financial, and strategic needs. Key responsibilities Customer Engagement Collaborate with sales, marketing, and account management teams to understand customer needs and align pre-sales efforts with overall business strategies. … address their needs. Solution Development Work closely with the authors and Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working ...

practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations … functional or equivalent) are highly desirable Working Environment This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs. Additional Considerations All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data ...

excellent opportunity for a technically capable support professional looking to move into a varied, autonomous role within a fast-paced environment where technology and customer service are equally valued. The successful candidate will play a key role in supporting business-critical systems, maintaining data integrity, and delivering a high … specialist applications and services. Working closely with internal departments and external stakeholders, you’ll combine strong troubleshooting skills with excellent communication and customer management abilities. Key Responsibilities Technical Support & Systems Management Deliver 2nd line support for software applications and business systems Take ownership of escalated incidents through to resolution ...

weeks. Package : £80,000 £90,000 base + uncapped commission (OTE £130k £150k). Works alongside : Partner Account Manager (ex-major IT reseller), Customer Success Lead, GTM Marketing Lead, and the Data Engineering team. Start : ASAP. Interview slots opening within two weeks. About the client We're working with … selling into a structured commercial engine. The foundations are in place. Strong partner relationships, a clear market proposition, marketing capability, and a growing customer base. The next phase needs structure, consistency, accountability and momentum. The business is moving from founder-led to founder-supported. The client needs someone ...

Marketing Apprentice will support the company’s marketing, customer engagement, and digital communications activities while developing skills in AI-assisted marketing tools, content creation, social media management, CRM systems, and campaign reporting. Role Assist with planning and delivering digital marketing campaigns Create and schedule social media content across … platforms, including LinkedIn, Facebook, Instagram, and TikTok Support email marketing campaigns and customer newsletters Help maintain website content and landing pages Assist with SEO optimisation and keyword research Produce marketing materials including posts, blogs, flyers, presentations, and short-form videos Assist with creating telecoms and utilities industry content ...

Executive (Email Marketing) | Huddersfield | £28,000 - £30,000 CRM | Email Marketing | Lifecycle | Customer Journeys | Segmentation | A/B Testing | Automation | Iterable | Braze | Klaviyo | DotDigital | Multi-channel | Engagement | Salesforce Want to get creative with your campaigns and actually see the impact of your work? Somewhere you can bring ideas … campaigns, with a growing, well-established business that partners with some of the UK’s biggest brands I'm working with a market-leading, customer engagement and loyalty business to find a CRM Executive to join their expanding team.With a strong presence across major UK brands ...

delivery and adoption. What you’ll be doing: Delivering VMware infrastructure projects across vSphere, NSX and related technologies Supporting deployments, migrations and upgrades in customer environments Working directly with customers to understand requirements and resolve technical challenges Ensuring environments are stable, secure and production-ready Typical projects: VMware environment … skills Desire to grow into a more senior consulting or architecture role 3. Skills These need to pull hands-on VMware people with some customer exposure : VMware vSphere VMware NSX VMware Site Recovery Manager VMware Aria (vRealize) Technical Consulting Troubleshooting Customer Engagement The Role, Purpose and Mission ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

funds in managing actuarial, financial, and riskmanagement activities The team develops modelling, software, and consultancy solutions that evolve in response to market needs and customer feedback, with a strong focus on quality, collaboration, and customer engagement Moody’s is an equal opportunity employer. All qualified applicants will ...

product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client‐facing teams on go‐to‐market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market … market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues ...

Migration Specialist We are supporting a major enterprise programme requiring a senior VMware infrastructure specialist to lead a highly complex migration and design engagement within a secure, multi-tenant environment. This engagement will focus on the transition from VMware Cloud Director (VCD) to VMware Cloud Foundation (VCF) 9.1 … migration approach Support VCF 9.1 Automation design and integration strategy Work within a secure, multi-tenant enterprise environment Engage with senior technical stakeholders and customer architecture teams Support a technically complex cloud transformation programme Required Experience Strong VMware Cloud Foundation (VCF) expertise Experience with VMware Cloud Director (VCD) Proven ...

operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

join our team as a Technical Sales Executive . In this role, you will be responsible for identifying and seizing opportunities for new customer acquisition within the construction industry. You will have excellent industry knowledge and a vast portfolio of experience within this sector and ultimately leveraging your expertise … variety of stakeholders, and winning new business. Generate and manage a mixture of lead types. Develop and execute innovative sales strategies to expand the customer base. Regularly attending meetings and networking events (UK wide travel will be required). Responsible for generating leads and prospecting customers from previous knowledge ...

insight-led digital solutions.We are looking for a Principal Software Development Engineer to play a pivotal role in shaping the future of our customer-facing digital platforms and technology solutions. This is an opportunity to guide technical direction at scale, influence engineering strategy, and build resilient customer-facing … freedom to shape how technology evolves, we would love to hear from you.What you will doGuide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web-portals, communications and collection services.Set technical ...

commercial thinking, and delivery leadership at scale. You’ll work closely with senior and C-level stakeholders to define long-term product direction, drive customer engagement, and help shape the organisation’s wider digital transformation journey. We’re looking for someone who brings both deep product expertise … strong external perspective, using market insight, emerging technology, and customer behaviour to influence decision-making and create competitive advantage. What You’ll Be Driving Strategic Product Leadership Define and evolve the long-term product vision, strategy, and roadmap across key digital platforms Align product direction with customer needs ...

practice development, team building, and mentoring junior colleagues.* Experience delivering a range of technology-driven Energy Retail transformation programmes, your experience should cover: + **Customer Experience (CX) Strategy:** Designing and implementing CX strategies that enhance customer engagement, improve satisfaction, and align with business objectives. + **CX Platforms … Billing platforms, including re-platforming initiatives. Skilled in identifying opportunities to leverage technology, defining end-to-end solutions, and integrating these seamlessly across business, customer, and operational domains. + **Operational and Service Improvements:** Driving efficiency and performance through new ways of working, process redesign, operating model transformation, and organisation ...

Europe. This is a hands-on, high-impact role where you will apply advanced analytics and data science techniques to unlock deeper customer understanding, optimise marketing performance, and drive commercial decision making across the business. You will work across Marketing, Merchandising, E-commerce and Operations to enable intelligent decision … remote options will be considered for the right candidate. What you can expect from the Role Advanced Analytics and Modelling Develop predictive models (e.g. customer lifetime value, propensity, response modelling) Apply segmentation and clustering techniques to refine customer targeting Build attribution and measurement frameworks for marketing activity Support ...

Thought Leadership – Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication – Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‐technical audiences. Qualifications 12+ years … Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI‐driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions ...

will be responsible for combining technical pre-sales capability with sales opportunity ownership, supporting all of sales to successfully take opportunities from initial customer engagement through to deal closure. You will have a deep understanding of the Security Portfolio and be able to match the portfolio … customer’s stated business challenges and be able to sell and communicate the benefits to them. You will do this by educating customers on the more detailed technical aspects of our products and services, helping to successfully grow revenue from both new logo customers and from cross-selling ...